Hyundai Sonata Complaints (2002)

320 consumer complaints on file.

#10390271March 15, 2011
FUEL SYSTEM, GASOLINE
I RECENTLY TOOK MY 2002 HYUNDAI SONATA TO KROGER GAS STATION TO FILL UP MY TANK THAT WAS ON 1/4 FULL. HOWEVER, WHEN I GOT THERE AND STARTED TO PUMP MY GAS IT STARTED OUT BY ONLY PUMPING OUT $0.05 OF GAS BEFORE THE PUMP CLICKED OFF. THEN IT ONLY WAS PUMPING $0.03 OF GAS BEFORE IT CLICKED OFF. I TRIED TO GINGERLY SQUEEZE THE HANDLE TO MAKE IT PRETTY MUCH DRIP OUT, BUT THAT WAS NOT WORKING EITHER BECAUSE IT KEPT SHUTTING OFF. I ENDED UP GOING TO A BP GAS STATION BC I THOUGHT MAYBE IT COULD HAVE BEEN THE KROGER PUMP, BUT THE SAME THING HAPPENED. I ENDED UP PUMPING $16 OF GAS WHICH TOOK ME ABOUT 10 MINUTES TO DO! I HAVE 71,000 MILES ON MY CAR AND JUST STARTED HAVING THIS PROBLEM 2 DAYS AGO. GAS WILL NOT PUMP MORE THEN A FEW CENTS BEFORE IT SHUTS OFF AND I AM WORRIED THAT I WILL RUN OUT OF GAS AS WELL BECAUSE I DON'T WANT TO FILL IT UP EITHER IF PEOPLE HAVE PROBLEM WITH GAS SPEWING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386542March 5, 2011
STRUCTURE:FRAME AND MEMBERS, ELECTRICAL SYSTEM, STEERING
CORROSION OF SUBFRAME, CAUSING IT TO BREAK AND THEN CATCH FIRE TO THE CAR UNDER THE HOOD, DESTROYING WIRING AND HOSES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10384821February 28, 2011
STRUCTURE:FRAME AND MEMBERS
TL-THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THAT AFTER HAVING THE VEHICLE INSPECTED AND THEY ADVISED HIM THAT TEH SUB-FRAME HAD CORRODED AND WOULD NOT PASS. THE VEHICLE HAS NOT BEEN INSPECTED, BUT WERE CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 81,000. TB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387048February 24, 2011
AIR BAGS
MY AIR BAG LIGHT CAME ON. IT STAYS ON WHILE DRIVING NOW. UPDATED 03/10/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384065February 22, 2011
FUEL SYSTEM, GASOLINE
PROBLEM FILLING GAS TO THE GAS TANK. IT SHUTS OFF SEVERAL TIMES WHEN I PUT GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383250February 18, 2011
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH SIDE AIR BAGS SENSOR LIGHTS ILLUMINATED CONSTANTLY. RECALL NHTSA CAMPAIGN ID NUMBER: 02V145000; AIR BAGS: SIDE/WINDOW WAS RELATED TO THE FAILURE WHICH DOESNT INCLUDE HIS VIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THEY HAD TO PERFORM A DIAGNOSTIC TEST TO SEE WHAT CAUSED THE LIGHT TO ILLUMINATE CONSTANTLY. THE CONTACT WAS RESPONSIBLE FOR THE COST OF THE DIAGNOSTIC TEST. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368679December 2, 2010
STRUCTURE
MY CAR MADE A LOUD THUD WHILE I WAS DRIVING AND THEN I HEARD MY TIRE RUBBING THE WHEEL WELL. I HAD A VERY HARD TIME STEERING AND CALLED MY LOCAL GARAGE. I LOOKED ON THE INTERNET AND SAW THE SPECS ON THE RECALL AND CALLED MY COMPLAINT INTO HYUNDAI. I THEN HAD MY VEHICLE TOWED TO THE NEAREST DEALER WHERE IT SITS AWAITING REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367234November 23, 2010
AIR BAGS
TL*THE CONTACT OWNED A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER WAS REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK LOT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10365843November 15, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT WAS REFUELING THE VEHICLE AS GASOLINE BEGAN TO SPEW FROM THE FILLER TUBE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT SHE WOULD NEED A REPLACEMENT OF THE FUEL TANK VALVE. THE VEHICLE WAS NOT REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V178000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY). THE FAILURE AND CURRENT MILEAGE WAS 150,000. UPDATED 01/24/11 *BF UPDATED 02/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365438November 12, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD CRUNCHING NOISE AND THE VEHICLE STOPPED MOVING. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL WAS POINTING OUTWARD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE SUBFRAME HAD RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 122,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357900September 27, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL ONTO THE GROUND FROM A STRESS FRACTURE IN THE FUEL TANK. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL AND ANY REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 242,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357635September 25, 2010
STRUCTURE, FUEL SYSTEM, GASOLINE
WAS DRIVING 2002 SONATA WITH CHILD IN CAR DAUGHTER GOT DIZZY FROM GAS FUMES GAS TANK WAS LEAKING FROM TOP OF TANK,CALLED HYUNDAI MOTOR CORP SAID CAR WASN'T COVERED OUT OF WARRANTY,TOOK IT TO THE DEALER WAS TOLD CAR GAS TANK HAD TO BE DROPPED TO FIND THE PROBLEM,HYUNDAI REFUSED TO PAY FOR TANK TO BE DROPPED, FINALLY TOOK IT TO BE FIXED AT A LOCAL SERVICE PERSON ,FOUND THE GAS TANK WAS LEAKING FROM THE MIDDLE OF THE TANK AT THE HALF WAY MARK,HE FOUND THE TANK WAS LEAKING TO A STRESS CRACK ON THE TANK,I FIND THIS TO BE A SAFETY ISSUE REGARDING THIS MATTER,THERE IS A SAFETY REGARDING STRESS CRACKS ON THE SONATA PLEASE CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355281September 13, 2010
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATE 65 MPH AND ATTEMPTING A TURN, THE CONTACT HEARD AN UNUSUAL SCRAPING FROM THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE UNDER CARRIAGE OF THE VEHICLE HAD ROTTED. THE CONTACT LOCATED NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION) BUT WAS ADVISED BY THE MANUFACTURER THAT BECAUSE THE CONTACT RESIDED IN SOUTH CAROLINA, THE RECALL WOULD NOT BE HONORED BECAUSE IT WAS NOT A SALT BELT STATE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED USED IN OHIO WHICH ACCORDING TO THE RECALL, WAS A STATE IN WHICH THE RECALL WOULD BE HONORED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354625September 9, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY VEHICLE UNDER NORMAL CONDITIONS ON A MAJOR HIGHWAY. UPON APPROACHING AN EXIT I APPLIED THE BRAKES TO REDUCE MY SPEED. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CONSEQUENTLY I ENGAGED MY EMERGENCY BRAKE TO STOP THE VEHICLE. THE BRAKE WARNING LIGHT DID NOT COME ON UNTIL I BROUGHT THE VEHICLE TO A COMPLETE STOP. NO ACCIDENT ENSURED AS A RESULT. I HAD MY VEHICLE TOWED TO A REPAIR FACILITY WHERE REPAIRS WERE MADE. REPAIRS CONSISTED OF A COMPLETE REPLACEMENT OF ALL BRAKES LINES SINCE THEY WERE ALL RUSTED AND CORRODED. OLD PARTS ARE NOT AVAILABLE. A FEW MONTHS PRIOR TO THIS INCIDENT ALL THE POWER STEERING LINES REQUIRED REPLACEMENT DUE TO RUST AND CORROSION. THE COMPLETE EXHAUST SYSTEM CURRENTLY REQUIRES REPLACEMENT DUE TO RUST AND CORROSION (SYSTEM IS LEAKING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353982September 6, 2010
AIR BAGS
2002 HYUNDAI SONATA 82,000 MILES ON IT, AIR BAG LITE ON ALL THE TIME MANUFACTURE NO HELP IN RESOLVING PROBLEM,THERE WAS A RECALL FOR THE AIRBAGS BUT NOT FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350213August 18, 2010
TRACTION CONTROL SYSTEM, LATCHES/LOCKS/LINKAGES
I HAVE A SONATA 2.7 V6 (2002 MODEL) AUTOMATIC TRANSMISSION. THE MAJOR 2 PROBLEMS THAT I HAVE FACED WITH THE CAR ARE: 1. THE FRONT DOOR LATCHES ARE BADLY LACERATED AND I HAVE ALREADY INJURED MY FINGER ONCE. THE PARTS NEED TO BE REPLACED. 2. THE TCS DISPLAY COMES ON AND STAYS ON FOREVER AND THE GEAR DOES NOT MOVE BEYOND THE FIRST. THIS IS IN SPITE OF SWITCHING THE TCS LEVER OFF. THIS IS USED TO HAPPEN TWICE A DAY EARLIER. BUT NOW IT IS A PERMANENT FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344456July 21, 2010
SUSPENSION
MY 2002 HYUNDAI SONATA GLS, ORIGINALLY PURCHASED IN NEW YORK AND NOW REGISTERED IN FLORIDA, RIGHT FRONT SUB-FRAME IS SEVERELY RUSTED, CRACKED AND NOW ALMOST GONE. STEERING IS EXTREMELY ERRATIC AND SUSPENSION SAGGING DRASTICALLY ON RIGHT WHEEL. VEHICLE IS EXTREMELY UNSAFE TO DRIVE. NHTSA CAMPAIGN ID: 09V124000 SUMMARY COVERS THIS VEHICLE, HOWEVER HYUNDAI SAYS THIS VIN ([XXX]) IS NOT COVERED BY RECALL NO. 089 AND COULD NOT EXPLAIN WHY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343553July 16, 2010
TIRES, TIRES:VALVE
FAULTY VALVE STEM ON 2002 HYUNDAI SONATA. THE TIRES WERE KUMHO TIRES. WHILE DRIVING ALONG THE EXPRESSWAY, WITHIN ABOUT A MILE OF DRIVING THE AIR IN THE REAR DRIVER'S SIDE TIRE DEPRESSURIZED. SINCE I'VE SEEN THIS BEFORE ON THE OTHER TIRES, I KNEW BEFORE I GOT OUT OF THE CAR THAT IT WAS A CRACKED VALVE STEM. THE TIRE WAS NO GOOD ANYMORE BECAUSE THE RIM CAME IN CONTACT WITH THE TIRE AND HAD TO BE REPLACED. ABOUT A MONTH LATER, THE REAR PASSENGER TIRE DID THE SAME THING BUT I WAS ABLE TO GET THE SPARE ON BEFORE COMPLETE DEPRESSURIZATION. THE VALVE STEMS WERE REPLACED BY DISCOUNT TIRE. UPON INSPECTION TODAY, THE FIRST ONE MAY BE SHOWING SIGNS OF CRACKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335727June 10, 2010
STRUCTURE
2002 HYUNDAI SONATA, CHROME ON THE GEAR SHIFT KNOB PEELS OFF LEAVING A SHARP EDGE THAT CAUSES LACERATIONS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10335752June 10, 2010
AIR BAGS, AIR BAGS:FRONTAL
WAS IN ACCIDENT AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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