Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11062884January 15, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON DEC,.21ST, 2017 I ENTERED A BUSINESS PARKING LOT AT LOW SPEED AS ONE WOULD ENTER A PARKING LOT AND WITHIN A FEW FEET TURNED RIGHT TO ENTER AN AISLE BETWEEN 2 ROWS OF PARKED CARS. AT THE SECOND RIGHT I HAD MY FOOT ON THE BRAKE TO SLOW BUT REALIZED MY CAR WAS NOT SLOWING, MAYBE EVEN ACCELERATING AND THEN, HORRIFIED, REALIZED MY EFFORTS TO SLOW OR STOP WERE FUTILE! I SWERVED TO MISS A PERSON AND FISHTAILED HITTING A BUMPER OF AN UNOCCUPIED CAR. BY THEN I WAS NEARLY T-BONE TO MANY CARS ON A BUSY STREET. STILL NOT ABLE TO STOP I MADE AN ABRUPT TURN TO THE RIGHT AND WAS FORTUNATE (YES, FORTUNATE) TO HIT A RETAINING WALL AROUND BUSINESS SIGNS IN ORDER TO STOP THE CAR. THRU THESE FRANTIC VERY FEW SECONDS AS I WAS TRYING TO STOP, MY FOOT WAS ON THE BRAKE, I COULDN'T PUMP IT AS ONE WOULD EXPECT TO DO AND THE VEHICLE SEEMED TO BE ACCELERATING. MY CHOICE CAME DOWN TO HIT MANY OCCUPIED CARS ON THE STREET OR TURN AND HIT THE RETAINING WALL. AGAIN, HOW FORTUNATE IT WAS THERE!! AIRBAGS DIDN'T DEPLOY; THE CAR IS A TOTAL LOSS. THIS IS A VERY FRIGHTENING EXPERIENCE. COULD IT BE THAT OTHER DRIVERS OF THE HYUNDAI 2015 SONATA HAVE NOT LIVED TO TELL WHAT HAPPENED?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11062908January 15, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
1/14/18 UPON ENTERING A 4 LANE MAJOR ROAD FROM A STORE PARKING LOT, MY 2015 SONATA WOULD NOT ACCELERATE. I LET OFF AND PUSHED THE ACCELERATOR PEDAL, NO RESPONSE THOUGH THE RPM'S WERE REVVING. THE CHECK ENGINE LIGHT CAME ON. I PULLED OVER, SHUT THE CAR OFF, AND RESTARTED THE CAR. THE CAR SEEMED TO ACCELERATE OK AFTER SOME INITIAL HESITATION. HOWEVER, THE ENGINE LIGHT IS STILL ON AND THE CAR IS ACCELERATING UP TO 11 MPH, IN DRIVE AND REVERSE, ON ITS OWN WHEN THE BRAKE IS RELEASED (NO USE OF ACCELERATOR PEDAL). IN ADDITION, WHEN IN DRIVE, THE CAR LURCHES FORWARD REACHING A SPEED OF ABOUT 5 MPH AS SOON AS THE BREAK IS RELEASED. I SEE RECALLS FOR THESE ENGINE ISSUES ON 2011-2012 MODELS. APPEARS ISSUE NOT RESOLVED WITH ENGINE RECALLS SHOWING FOR MODE YEARS 2013-2014, IT SEEMS THE ENGINE ISSUES ARE STILL NOT RESOLVED FOR 2015. MY CAR HAS LESS THAN 45,000 MILES AND HAS BEEN SERVICED AT THE HYUNDAI DEALERSHIP I PURCHASED THE CAR NEW EVERY 3000 MILES UNTIL MY OIL CHANGE TIME BEFORE LAST. THE NEXT SERVICE STICKER WAS FOR A 5000 MILE INTERVAL AND WHEN I QUESTIONED THIS, I WAS TOLD THE DEALERSHIP WAS USING A HIGHER PERFORMANCE OIL THAT DIDN'T REQUIRE CHANGING PRIOR TO 5000 MILES. I HAD THE NEXT OIL CHANGE DONE AT ABOUT 4000 MILES. I AM CONCERNED I WILL BE TOLD THERE IS NOTHING WRONG WITH MY CAR, MY ENGINE IS GOING TO SEIZE, AND I WILL BE STUCK WITH THIS REPAIR EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062391January 12, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I BOUGHT THE CAR WITH 15 MILES ON IT. EVER SINCE I GOT IT THE CAR BEEN STARLING. ENGINE LIGHTS COMES ON. I TOOK IT TO THE DEALERSHIP AND THEY SAID ITS A FALSE CODE. THE 2ND TIME THEY SAID ITS AIR FILTER.THE 3RD TIME THEY SAID ITS BODY THROTTLE. TODAY THE CAR SHUT DOWN WHILE DRIVING IT, IM AT THE DEALERSHIP AND THEY WANT ME TO PAY FOR THE SAME PROBLEM THAT JAS NEVER GEO FIX. THEY BLAMING ME FOR NOT TAKING IT EVERYTIME IT STALLS. THERE IS DIFERRENT PROBLEM WITH THE CAR THAT I DON'T STATED. I'M REALLY FRUSTRATED AFTER FOR TRIP HERE AT TJE DEALERSHIP AND CANT EVEN FOUND THE PROBLEM. HYNDAY OS RIPPING POOR PEOPLE OFF BECAUSE THEY ALSO COME WITH AN EXCUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061134January 8, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION ACTS LIKE IT IS SLIPPING AND SHIFTS ABNORMALLY IN FORWARD AND REVERSE, DRIVER WINDOW UP/DOWN BUTTON DOESN'T WORK CORRECTLY IT ONLY MAKES THE WINDOW GO UP 1/4 OF THE WAY SO YOU HAVE TO LET GO AND PRESS IT AGAIN. THE RADIO KEEPS SHOWING AND ERROR MESSAGE WAITING TO GET INTO THE DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057905January 2, 2018
VEHICLE SPEED CONTROL
MY WIFE BELIEVES OUR CAR HAD A "SUDDEN UNINTENDED ACCELERATION" THAT CAUSED THE CAR TO LURCH FORWARD AT A HIGH SPEED AND REAR END THE CAR PARKED IN FRONT OF HER. SHE KINDLY SUGGESTS THAT EMPLOYEE TAKE THE TIME TO RESEARCH THIS ON THE INTERNET. USE GOOGLE AND TYPE IN HYUNDAI SUDDEN UNINTENDED ACCELERATION. YOU WILL SEE STORIES FROM NUMEROUS HYUNDAI CAR OWNERS WHO SAY THEY HAVE HAD THIS SAME PROBLEM HAPPEN. THIS PROBLEM IS VERY DANGEROUS AND I FEAR FOR MY WIFE'S SAFETY WHEN SHE CONTINUES TO DRIVE OUR HYUNDAI. I KNOW WE HAVE NO PROOF OF THIS HAPPENING UNLESS HYUNDAI MOTOR CORP. "OWNS UP" TO THE PROBLEM. BUT MY WIFE IS ABSOLUTELY CERTAIN THAT OUR CAR SUDDENLY UNINTENDED ACCELERATED FORWARD CAUSING THE REAR END COLLISION. SHE WAS ATTEMPTING TO PARK HER CAR ON A STREET. MY WIFE IS A VERY SAFE AND CAREFUL DRIVER. SHE HAS BEEN DRIVING FOR 30 YEARS WITHOUT HAVING AN ACCIDENT, UNTIL RECENTLY. SHE TRULY BELIEVES THE ACCIDENT WAS CAUSED BY THE SUA AND SHE WAS NOT AT FAULT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11057735December 31, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY SONATA HAS STARTED STALLING AND SHUTTING DOWN WITHOUT WARNING. THE FIRST TIME IT HAPPED WAS DEC 12TH. I JUST FINISHED ACCELERATING FROM ABOUT 35MPH TO 60MPH. THERE THE VEHICLE MADE A LOUD THUMP AND THE ENGINE SHUT DOWN. SECONDS LATER I LOST POWER STEERING, DASH LIGHTS, AND HEADLIGHTS. THE CAR RESTARTED WITHOUT ISSUE. THE SAME PROBLEM HAPPENED ON DEC. 16TH WHILE TRAVELING AT A CONSTANT 30MPH. I EXPERIENCED THE SAME SYMPTOMS AS BEFORE, EXCEPT THE VEHICLE DID NOT SHAKE OR CREATE A LOUD NOISE BEFORE SHUTTING DOWN. MILEAGE WAS AT 75980. TEMPERATURE WAS IN THE 20'S. I TOOK THE CAR DO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG OR RECREATE THE PROBLEM. THE THIRD TIME THIS HAS HAPPENED WAS DEC 29TH. I WAS TRAVELING AT 20MPH AND COASTING TO A STOPLIGHT. IT WAS 19 DEG OUTSIDE AND THE MILEAGE WAS AROUND 76800. SO FAR THE CAR HAS NOT SHUT OFF WHEN THE WEATHER IS ABOVE FREEZING. LOWER TEMPS MIGHT BE CONTRIBUTING TO THE PROBLEM BUT NOT LIKELY TO BE THE PRIMARY CAUSE. IN ALL CASES THE CAR WAS AT OPERATING TEMP AND WAS RUNNING FOR MORE THEN 30 MIN. IT HAS NOT YET SHUT OFF WHILE ACCELERATING. ONLY MAINTAINING SPEED OR COASTING. ABOUT A TWO MONTHS AGO THE DEALER DID A SOFTWARE UPDATE ON THE VEHICLE DUE TO A CLAIMED RECALL. THE ISSUE STARTED ABOUT 2-3 WEEKS LATER THIS IS DEFINITELY A SAFETY ISSUE SINCE IT HAPPENS WITHOUT WARNING. I DID FIND SOME OTHER COMPLAINTS SIMILAR TO THIS WHILE SEARCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057126December 28, 2017
ENGINE
WHILE DRIVING THE CAR STARTED TO PUTTER AND THEN STALLED WHILE ON THE WAY TO WORK. THE VEHICLE ENGINE IS SHOT I AM TOLD BY THE MECHANIC I HAVE USED FOR 10 YEARS NOW. CALLED THE DEALERSHIP ABOUT THE ISSUE AND WAS ADVISED I COULD HAVE IT TOWED IN AT MY EXPENSE AND HAVE THEM LOOK AT IT AT MY EXPENSE SINCE THE CAR IS OUT OF WARRANTY. THE DEALERSHIP I AM SURE WILL SAY IT IS NOT DUE TO FAULTY PARTS OR ANY ERROR ON THEIR PART AND I WILL HAVE TO HAVE THE VEHICLE TOWED AGAIN SO $120 FOR TOWING AND 79.99 PLUS TAX FOR THEIR ASSESSMENT OF THE VEHICLE JUST TO BE TOLD IT IS NOT THEIR PROBLEM BUT I DON'T HAVE MUCH OTHER CHOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055625December 20, 2017
ENGINE
THETA II 4 CYLINDER 2,4L ENGINE 2015 HYUNDAI SONATA SPORT. CAR STARTED SHAKING AND THEN STALLED IN THE MIDDLE OF A CITY STREET. THIS COULD HAVE BEEN ON THE FREEWAY AND CAUSED A CRASH. THE CAR SMELT LIKE SOMETHING WAS BURNING, I HAD IT TOWED TO MOMENTUM HYUNDAI FAIRFIELD, CA. THEY ARE SAYING NOTHING IS WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055562December 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE HAD PREMATURE ENGINE FAILURE DUE TO SLUDGE AND METAL FRAGMENTS ENTERING THE ENGINE ASSEMBLY. THE VEHICLE STALLED MORE THAN TWICE. THE VEHICLE WAS TOWED TO NORTH COUNTY HYUNDAI OF CARLSBAD (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) FOR THE FIRST REPAIR. THE DEALER INDICATED THAT THEY REPLACED THE GSI BELTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME WHO INDICATED THAT THE HYBRID BATTERY DETACHED. THE DEALER RE-ATTACHED THE BATTERY, BUT THIS DID NOT PREVENT THE FAILURE. THE VEHICLE STALLED AGAIN AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051175November 29, 2017
ENGINE, POWER TRAIN
BOUGHT THIS CAR BRAND NEW AND AT 20,000 MILES IT ALL STARTED TO GO DOWN HILL. MY CAR SHAKES & STALLS HESITATES BAD LOSS OF POWER ALMOST CAUSING ACCIDENTS ON A DAILY BASIS. I HAVE BROUGHT IT TO THE DEALER 5 TIMES FOR THE SAME COMPLAINT EVEN LEFT IT THERE FOR 9 DAYS STILL NOT FIXED I HAVE A $398 PAYMENT FOR A CAR I AM AFRAID TO DRIVE. I WILL NOT PUT MY CHILDREN IN THE CAR I AM THAT AFRAID OF GETTING IN AN ACCIDENT. HYUNDAI DOES NOTHING NO ONE CAN FIX IT & EVERYONE HAS THE SAME COMPLAINT I DO ALL OVER THE INTERNET. THESE CARS NEED TO BE TAKEN OFF THE ROAD BEFORE SOMEONE GETS KILLED!!! I PAY FOR A CAR THAT I KEEP PARKED THATS INSANE!!! MY CAR IS UNSAFE AND A ROAD HAZARD AND NO ONE IS DOING ANYTHING FOR ANY OF THESE PEOPLE THAT HAVE THE SAME PROBLEM AS ME. I HAVE EVEN BROUGHT VIDEO FOOTAGE TO HYUNDAI AND THEY JUST UPDATE MY COMPUTERS WHICH MAKES IS WORSE HALF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048649November 27, 2017
STRUCTURE:BODY
WHEN IT RAINS, THERE IS WATER INTRUSION INSIDE THE DOORS. THERE IS SO MUCH, THAT I HAVE TO MANUALLY DRY IT TO PREVENT MOLD FROM BUILDING UP. I CANNOT EVEN KEEP THE DOORS OPEN TO LET IT DRY SINCE THE DASHBOARD LIGHT FOR OPEN DOOR REMAINS ON WHEN DOORS ARE OPEN AND THIS DRAINS THE BATTERY. SERVICE DEPT. AT HYUNDAI EXPLAINED TO ME THAT THIS IS DUE TO THE OPENING AROUND THE DOORS. THERE IS A SPACE THAT IS QUITE LARGE FOR THE WATER TO ENTER. I BELIEVE THIS IS A DESIGN FLAW. THEY SHOULD REPLACE THE WEATHERSTRIPPING IF MOLD DEVELOPS AND CHARGE ME NOTHING TO DO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048653November 27, 2017
UNKNOWN OR OTHER
THERE IS A CONTINUAL FLUTTERING NOISE FROM THE ENGINE COMPARTMENT WHICH WAS NOT HEARD WHEN THIS VEHICLE WAS FIRST PURCHASED. WHEN I BROUGHT IT TO THE HYUNDAI DEALER TO CHECK WHAT THE NOISE IS, THE SERVICE REP, TIFFANY, HEARD THE NOISE ALSO WHEN I STARTED MY ENGINE & LET IT RUN. HOWEVER, WHEN SERVICE WAS COMPLETED, I WAS TOLD THAT THE SERVICEPERSON COULD NOT REPLICATE IT. THIS IS CONTINUAL AND DOESN'T STOP. I WAS TOLD THE ENGINE WAS CHECKED AND THERE ARE NO RECALLS FOR A NOISE OF THIS TYPE BEING ISSUED. AS A MATTER OF FACT, AFTER THEY CHECKED THIS, THE NOISE WAS EVEN LOUDER AND I HAVE TO KEEP THE RADIO ON TO BLOCK IT OUT. THIS IS NOT NORMAL. THIS OCCURS ON WHATEVER TYPE OF ROAD I'M ON AND QUIETS DOWN WHEN I'M AT A RED LIGHT WHILE THE VEHICLE ISN'T IN MOTION. TURNING DOESN'T STOP IT. I DRIVE ON HIGHWAYS & CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047187November 18, 2017
UNKNOWN OR OTHER
DROVE SONATA ON NORTH LAKE BLVD GOING EAST FROM DEALERSHIP AFTER GETTING CAR SERVICED. STOPPED AT CONGRESS FOR RED LIGHT. NOTICED ENGINE SURGING AND TACH AT ABOVE 3000 RPM. PRESSED HARD ON SERVICE BRAKE. AFTER A FEW MINUTES ENGINE IDLED BACK DOWN TO NORMAL AT 750 RPM IDLE SPEED. CAR HAS NOT DUPLICATED ABOVE EXPERIENCE TO DATE. THIS INCIDENT HAPPENED ON 11/13/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044953November 9, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
1. CRUISE CONTROL IS JERKY AND ROUGH ON ACCELERATION AND DECELERATION 2. MAIN ISSUE I HAVE WITH THIS CAR IS THAT THE FUEL GAUGE IS INCREDIBLY INACCURATE. IF IT READS AT 1/8 TANK, I CAN ONLY PUT IN 12-13 GALLONS. EACH "TICK" MARK ON THE GAUGE VALUE RANGES FROM ABOUT 9 MILES TO 63 MILES DESPITE THE FACT THAT IT REGULARLY GETS 32+ MPG COMBINED CITY/HIGHWAY. WHEN I COMPLAINED TO THE DEALERSHIP (I BOUGHT IT USED) THEY REPLACED THE VACCUUM CYLINDER, WHICH HELPED WITH FILLING THE TANK (IT WOULD PREVIOUSLY JUST SHUT OFF MYSTERIOUSLY DURING FILL-UPS) BUT THEN THE GAS GAUGE MEASURED EVEN WORSE. THE "RANGE" AS CALCULATED BY THE CAR'S COMPUTER IS ALWAYS VERY LOW AND DROPS OFF PRECIPITOUSLY EVEN THOUGH I KNOW (BY THE TRIP METER) THAT I HAVEN'T GONE FAR ENOUGH TO HAVE USED AS MUCH GAS AS IT WOULD APPEAR. DESPITE THE OBVIOUS FLAWS OF THE GAUGE, THE CODES STILL READ THAT IT IS WORKING "NORMALLY" AND TO HAVE IT COVERED BY THE WARRANTY, I HAVE TO EXPERIENCE A COMPLETE FAILURE OF THE FUEL SENDING UNITS, I.E. CATASTROPHIC BREAK DOWN. I WOULD LIKE TO HAVE THEM REPLACED BEFORE IT GETS TO THAT POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043896November 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP LIGHT, THE VEHICLE SUDDENLY BEGAN TO EMIT A GRINDING NOISE FROM THE FRONT END AND BEGAN TO SHAKE. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, BECAUSE IT BEGAN TO HESITATE, THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO HYUNDAI OF CHANTILLY VIRGINIA (14848 STONECROFT CENTER CT, CHANTILLY, VA 20151; 703-480-9000), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043118November 3, 2017
SEATS
WHILE IN MOTION ON THE HIGHWAY NOTICED DRIVER SEAT HAD SLIGHT WOBBLE, PULLED OVER AND DISCOVERED THE FRONT LEFT BOLT (FLANGED, INSCRIBED WITH 10) ATTACHING THE SEAT CUSHION FRAME ASSEMBLY TO THE TRACK RAILS HAD COMPLETELY DETACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041857October 31, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
I LEFT HARRISBURG TO DROP 3 STUDENTS TO STATE COLLEGE, DRIVING FOR UBER ON 09/29/2017.AROUND 9:30PM IN LEWISTON IN MIFFLIN COUNTY, WE CAME ACROSS A SHORT TURN.I GOT A KIND OF SUDDEN SMALL SPEED. WE WERE OUT OF THE ROAD. I TRIED TO STOP AND PUT THE CAR BACK ON THE ROAD, TOO LATE. WE HIT A MOUNTAIN AND THE CAR WAS LYING ON HIS RIGHT SIDE.THANKS GOD NOBODY GOT HURT; JUST CHOCKED AND SOME SCRATCHES.AFTER READING THE DOCUMENTS MY INSURANCE COMPANY SENT TO ME, I REALIZED THERE WERE A RECALL ON MY CAR FOR TWO PROBLEMS.MY CAR USED TO HAVE THIS SMALL SPEED SOMETIMES I DIDN'T KNOW WHY. HYUNDAI MOTORS SENT ME A EMAIL ON OCTOBER 26TH TO LET ME KNOW ABOUT THE RECALL; TOO LATE WE ALREADY GOT CRASH. I WANT TO SAY THAT MY LAST INSPECTION WAS AT HYUNDAI BUT WE DIDN'T TELL ME ABOUT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11034651October 19, 2017
ENGINE
I WAS TOLD I NEED A NEED ENGINE BECAUSE OF SLUDGE INDICATING THAT I HADN'T HAD REGULAR OIL CHANGES. THE CAR IS TWO YEARS OLD AND I'VE HAD FIVE OIL CHANGES. THEY WON'T PAY FOR THE ENGINE BUT I'VE SEEN THAT THIS IS AN ON GOING PROBLEM FOR THESE CARS. NOT MY CAR IS SMOKING EVEN WORST. THEY DID THREE OF THE OIL CHANGES AND ANOTHER COMPANY THAT'S NOW OUT OF BUSINESS DID THE OTHERS AND I CAN'T PROVE IT BECAUSE IT WAS INDEPENDENTLY OWNED...THERE IS NO WAY TO CHECK THE RECORDS.THEY COMPLETED AN OIL CONSUMPTION TEST BECAUSE WE WERE LOSING OIL. THE CAR DIDN'T START SMOKING UNTIL JUNE 2017. WE HAD BEEN COMPLAINING SINCE WE HAD THE CAR BECAUSE IT ALWAYS SEEMED AT THIS IT DIDN'T HAVE ANY GET UP AND GO. THEY SAID THAT WAS BECAUSE THERE ARE THREE DIFFERENT CAR MODES; ECONOMY (WHICH WE ALWAYS DRIVE IN), NORMAL AND SPORT. WE NEVER BELIEVED THAT. A POLICE STOPPED MY HUSBAND YESTERDAY AND SAID WE CAN'T DRIVE THE CAR WITH ALL THAT SMOKE POURING OUT THE BACK. WHAT AM I TO DO? THE CAR IS ONLY TWO YEARS OLD! IT HAD A LITTLE OVER 4K MILES WHEN WE FIRST PURCHASED IT. THEY SAID AN OIL CHANGE WAS COMPLETED PRIOR TO US PURCHASING THE CAR. WE NEVER HAD ANY WARNING LIGHT THAT OUR OIL WAS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034257October 18, 2017
ENGINE
I DROVE 200 MILES FROM MY HOME TO CHARLEVOIX, MICHIGAN. WHILE DRIVING I NOTICED THAT THE ENGINE WAS MAKING A 'WHOOSHING SOUND' EVERY TIME I ACCELERATED. THIS HAPPENED AT HIGHWAY SPEEDS AND AT NORMAL CITY DRIVING SPEEDS. RATHER THAN DRIVE THE CAR HOME, I TOOK IT TO THE CLOSEST DEALERSHIP SOME 60 MILES AWAY AND REPORTED THE PROBLEM. CAR HAS A 2.0TURBO ENGINE. THE INLET DUCT THAT BRINGS AIR INTO THE TURBO SEVERED AT THE POINT OF ATTACHMENT TO THE TURBO. THE TECHNICIAN AT THE DEALER SAID THAT HE COULD NOT TELL IF THE DUCT MELTED OR WAS CUT. OTHER THAN OIL CHANGES, THE CAR HAS NEVER REQUIRED ENGINE SERVICE. HE DEEMED THE CAR UNSAFE TO DRIVE OFF THE LOT., HE SAID IN HIS WRITE UP THAT ANY OBJECT COULD FIND ITS WAY INTO THE TURBO BECAUSE THE DUCT IS UNATTACHED. THIS WOULD LEAD TO TOTAL ENGINE FAILURE, AND HAZARDOUS DRIVING CONDITION. THE CAR HAS BEEN AT THE DEALERSHIP SINCE FRIDAY, OCTOBER13,2017. I RECEIVED NOTIFICATION FROM THE DEALER TODAY THAT THE REPLACEMENT PART IS ON NATIONAL BACK ORDER AND THAT THEY HAVE BEEN TOLD BY HYUNDAI THAT THERE IS NO PROMISED DELIVERY DATE SINCE NO PARTS ARE IN STOCK I SUSPECT THAT THERE MAY BE OTHER CUSTOMERS WHO REPORTED THE SAME PROBLEM WHICH WOULD BE CAUSING THE STOCK-OUT SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033510October 16, 2017
UNKNOWN OR OTHER
I WAS BEGINNING TO ACCELERATE AT A STOPLIGHT WHEN IT TURNED GREEN, ON A MAJOR CITY STREET, WHEN THE ENGINE STOPPED WITHOUT WARNING. THE POWER REMAINED, THE DASHBOARD REMAINED LIT, THE RADIO ON, CLIMATE CONTROLS ON, PHONE REMAINED CONNECTED TO BLUETOOTH, BUT THE ENGINE WOULD NOT RESTART FOR 5 MINUTES OR SO. WHEN I FINALLY GOT IT RESTARTED I DROVE IT STRAIGHT HOME; THE NEXT MORNING, IT RESTARTED JUST FINE, BUT I WAS RELUCTANT TO DRIVE IT AND HAD IT TOWED TO THE DEALER. THEY HAVE KEPT IT AND DRIVEN IT FOR 150 MILES SINCE THEN, AND NOTHING HAS HAPPENED. NO ERROR CODES HAVE SHOWN UP ON DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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