Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11319609March 28, 2020
UNKNOWN OR OTHER
RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319107March 24, 2020
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN ABNORMAL SOUND WAS HEARD COMING FROM THE STEERING. ADDITIONALLY, THE STEERING WAS DIFFICULT TO TURN IN EITHER. THE CHECK ENGINE WARNING LIGHT AND AIR BAGS WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE CONTACT WAS NOT PROVIDED A CAUSE FOR THE FAILURE. THE RECEIVED AN UNKNOWN REPAIR. NEITHER A DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319124March 24, 2020
STEERING
MY 2013 90K MILE HYUNDAI SONATA'S STEERING HAS BEEN MAKING A CLUNCKING/CLICKING NOISE WHEN TURNED/MOVED FROM RIGHT TO LEFT. THE STEERING WHEEL HAS NOTICEABLE PLAY WHEN PARKED AND WHEN DRIVING AT FREEWAY SPEEDS SEEMS TO NOT MAINTAIN A STRAIGHT LINE PULLS RIGHT TO LEFT. I HAVE AN APPOINTMENT AT THE HYUNDAI DEALER ON THURSDAY TO HAVE IT CHECKED TO SEE WHAT THE ISSUE IS. I WILL UPDATE WHEN I HEAR WHAT THE PROBLEM IS/REMEDY. IT LOOKS LIKE FROM WHAT I AM READY THERE ARE MANY COMPLAINTS ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319042March 23, 2020
ENGINE, SEAT BELTS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), 20V121000 (FUEL SYSTEM, GASOLINE) AND 17V152000 (SEAT BELTS). THE CONTACT STATED WHILE DRIVING AT 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SWERVED INTO ONCOMING TRAFFIC TO PREVENT AN ACCIDENT. THE VEHICLE WAS STOPPED AND THE BATTERY DISCONNECTED AND RECONNECTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318919March 22, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE SEIZED ON JULY 31 WHILE ON VACATION. WE WERE DRIVING INTO MERCED, CA, ON HIGHWAY 140, AND HAD ACCELERATED TO PASS A LINE OF CARS WHEN THE ENGINE QUIT. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD AND HAD AAA TOW IT INTO MERCED HYUNDAI. HYUNDAIUSA AGREED IT WAS A FACTORY DEFECT AND PAID FOR THE REPLACEMENT, AND ULTIMATELY A RENTAL CAR FOR US TO USE (THEY ALSO REIMBURSED THE COST OF THE RENTAL WE HAD TO USE BEFORE THEY AUTHORIZED THE REPAIR). THE ENGINE WAS REPLACED AT THAT DEALERSHIP (AFTER 5 WEEKS OF CALLING JUST ABOUT EVERY DAY AND BEING IGNORED). WE PICKED IT UP ON SEPT. 6. ONCE AT HOME, A PROBLEM WITH THE FUEL RAIL WAS DISCOVERED. OUR LOCAL DEALER 'FIXED' IT, AND WHEN WE PICKED IT UP THE TURBO NO LONGER WORKED AND THE CATALYTIC CONVERTER QUIT FUNCTIONING. WE ARE TRYING TO GET THE DEALER TO FIX IT OR BUY IT BACK AT THEIR COST, SINCE WE FEEL IT WAS NEGLIGENCE ON THEIR PART. WE LOVED THE CAR BEFORE THE ENGINE SEIZED, BUT SINCE THE 'REPAIR,' IT HAS BEEN NOTHING BUT TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318039March 14, 2020
ENGINE
EXCESSIVE CONSUMPTION OF ENGINE OIL. IT IS NOT LEAKING OUT ANYWHERE. IT IS BURNING THE OIL AT A RAPID RATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317711March 12, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THE CAR WILL SHUT OFF RANDOMLY WHILE DRIVING AND WILL NOT DRIVE. IT HAS HAPPENED MULTIPLE TIMES ON THE INTERSTATE. MOVING AT 55+ MILES PER HOUR. IT WILL NOT TURN THE ENGINE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317683March 12, 2020
UNKNOWN OR OTHER
STARTER, CAR WILL NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317209March 10, 2020
FUEL/PROPULSION SYSTEM
AFTER FILLING MY CAR UP WITH FUEL I WILL SMELL GAS VERY STRONG INSIDE THE CAR. IT HAS HAPPENED NUMEROUS TIMES. SO, I NO LONGER FILL UP THE GAS TANK. I TOOK IT TO AN AUTO REPAIR SHOP AND THEY TOLD ME WHAT IT WAS AND NOT TO FILL THE TANK. CAR WAS IN PARK AT THE GAS STATION NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317369March 10, 2020
EXTERIOR LIGHTING
HAVING TO REPLACE EXTERIOR BACK RUNNING / BRAKE LIGHT BULBS AT LEAST OR NEAR EVERY 2 MONTHS. NOTICED THAT MAYBE THE BULB IS GETTING TO HOT CAUSING THE LENS TO WRAP WHICH IS MAKING CHANGING THE BULB A REAL TASK AND HARD TO GET THE BULB BACK IN PLACE. GETTING READY TO CHANGE IT AGAIN TODAY (3/10/2020).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317367March 10, 2020
ENGINE
RECENTLY BOUGHT MY CAR FROM MAXWELL FORD AND ENGING KNOCK LOUDLY AFTER ONLY 4 MONTHS OF DRIVING. WAS TOLD BY MY MECHANIC THAT THERES METAL SHAVINGS IN OIL AND OIL PAN DAMAGE. TOLD HYUNDAI AND THEY REFUSED MY CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317131March 9, 2020
UNKNOWN OR OTHER
I WAS GOING DOWN A CITY STREET GOING ABOUT 35 OR 40 AND ALL OF A SUDDEN THE CAR JUST SHUT DOWN I LOST POWER STEERING OFF BRAKES I WAS ABLE TO TURN INTO A PARKING LOT AND BEFORE THAT I HAD KIND OF THOUGHT THAT IT IT WASN'T REALLY FEELING LIKE IT WANTED TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315760March 3, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE ENGINE IN THIS PARTICULAR MODEL IS HYUNDAI'S 2.4L GDI (THETA II). THE ENGINE SEIZED WITHOUT WARNING EVEN THOUGH IT HAD THE SOFTWARE UPDATE THAT DETECTS ENGINE WEAR AND PREVENTS ENGINE FAILURE WHILE DRIVING. HYUNDAI DID WELL AND REPLACED THE ENGINE UNDER WARRANTY AND PROVIDED ME A RENTAL VEHICLE. 8,000 MILES LATER WITH THE SAME VEHICLE NOW THE CHECK ENGINE LIGHT IS FLASHING AND ACCELERATION IS DRAMATICALLY REDUCED. I WAS ABLE TO TAKE SOME BACKROADS WITH LITTLE TRAFFIC TO A LOCAL HYUNDAI DEALERSHIP AND AM WAITING FOR DIAGNOSIS AGAIN.THIS STARTED ON A VERY BUSY LOCAL HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315628March 2, 2020
ENGINE
TL* THE CONTACT OWNS 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315573March 2, 2020
SERVICE BRAKES, ENGINE, SUSPENSION
EVERY TIME I GO TO START MY CAR IT GIVES ME A WARNING TO CHECK BRAKES. I READ ONLINE THAT MANY HYUNDAI OWNERS ARE HAVING SIMILAR ISSUES. THIS WARNING KEEPS THE ENGINE FROM STARTING. ALONG WITH THIS, THERE ARE ALSO ISSUES WITH THE STEERING COLUMN AND SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315353March 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
2013 HYUNDAI SONATA HYBRID I HAVE BEEN BACK AND FORTH TO THE DEALER SEVERAL TIMES IN REGARDS TO MY CAR SHUTTING DOWN ON ME. IN THE MIDDLE OF ME DRIVING IT WILL START BEEPING LOUD AND WHILE LOSING POWER THE PANEL REEDS PULL OVER SAFELY AND SHUT ENGINE OFF. THE SECOND TIME I TAKE IT TO THE DEALER HE SAID DON'T ALLOW THE GAS TO GET TWO 1/4 OF A TANK. SO I HAD KEPT IT AT HALF A TANK AND YET AGAIN IT LOST ALL POWER AND SHUT DOWN ON ME IN THE MIDDLE OF DRIVING. TOTALLY NOT SAFE! TAKE IT BACK TO THE HYUNDAI DEALER AND WAS TOLD THE BATTERY AND EVERYTHING LOOKS OKAY. I WAS SENT HOME AGAIN! THEN ONE MORNING MY CAR WOULD NOT START. I READ A FORUM THAT SAID JIGGLE THE SHIFT AROUND OR PUT IT IN DRIVE AND THEN BACK UP TO PARK AND THEN PRESS THE BUTTON FOR IT TO START. IT LITERALLY WORKED AND I TOOK A VIDEO OF ME DOING THOSE STEPS. I TOOK THE CAR BACK TO HYUNDAI DEALER SHOW THEM THE VIDEO. I ALSO TOLD THEM THAT THE FORUM SAID TO REPLACE THE INHIBITOR SWITCH. THE MECHANIC AGREED BUT YET PUZZLED ABOUT THE CAR SHUTTING DOWN ON ME. THIS HAPPENED AGAIN YESTERDAY FRIDAY FEB 28, 2020 AND I CALLED TODAY THEY SAID MAY BE LOOKED AT ON MONDAY. SO MY CAR IS YET AT THE DEALER UNTIL THE ENGINEERS ARE ABLE TO LOOK AT IT. I'M TIRED OF GETTING MY CAR BACK AND HAVING THE SAME ISSUES OVER AND OVER AGAIN. MY CAR HAS AROUND 87,000 MILES AND YET UNDER WARRANTY UNTIL 100,000 MILES. I SHOULD NOT HAVE TO PAY FOR THESE DANGEROUS ISSUES. I CALLED A FEW TIMES TO SEE IF THERE WAS A RECALL ON MY CAR BUT NO RECALL. I JUST BOUGHT THIS CAR IN NOVEMBER OF 2019 AND THE ISSUE STARTED A WEEK LATER THE DAY AFTER THANKSGIVING. IT IS NOW FEBRUARY 2020 AND I'M YET DEALING WITH THESE ISSUES. I'M TOTALLY AT WIT'S END. IT WON'T LET ME UPLOAD THE VIDEO BUT HERE ARE A FEW PICTURES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312280February 29, 2020
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
I HAVE A 2013 HYUNDAI SONATA AND FOR THE PAST YEAR AND A HALF EVERY MONTH I'M HAVING TO REPLACE THE DRIVER SIDE BRAKE LIGHT IT KEEPS BURNING UP AND MELTING I HAVE CONTACTED HYUNDAI NUMEROUS TIMES ABOUT THIS WITH NO RESOLUTION TO THE PROBLEM FROM THEM.. FOR THE PAST TWO YEARS MY STEERING COLUMN HAS BEEN MAKING A WEIRD CLICKING NOISE IN THE STEERING IS EXTREMELY LOOSE I HAVE CONTACTED HYUNDAI ABOUT THIS SITUATION AS WELL AND HAVE TAKEN THE CAR TO A MECHANIC FOR BOTH REASONS THE BRAKES AND THE STEERING AND THEY SAY THAT THEY ARE CONSTANTLY HAVING PEOPLE WITH HIGH ON DAYS COME IN WITH THESE EXACT SAME PROBLEMS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11312057February 28, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE BRAKE LIGHTS ARE BURNING OUT QUICKLY. ONE SOCKET IN THE TAIL LIGHT ASSEMBLY HAS COMPLETELY MELTED TO THE POINT THE LIGHT HAD TO BE CUT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312118February 28, 2020
STEERING
STEERING WHEEL HAS CLUNK WHEN TURNING THE WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311593February 26, 2020
STEERING
STEERING IS NOT SMOOTH, HARD TO STEER, TIGHT, MAKING TURNING DIFFICULT WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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