Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11386502January 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO POWAY HYUNDAI (13910 POWAY RD, POWAY, CA 92064) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF THE CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384599December 22, 2020
UNKNOWN OR OTHER
THE TRUCK WON'T OPEN AN THERE IS NO EMERGENCY HANDLE TO OPEN IT MY THINGS ARE STUFF IN MY TRUNK. CAR IS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384417December 21, 2020
ENGINE
I HAVE A RECALL HYUNDAI DOESNT WANT TO FIX DID A TOTAL OF 10 OIL CONSUMPTION TEST BUT MY CAR KEEPS BURNING OIL ALSO MY CAR HAS ALSO SHUT OFF IN THE MIDDLE OF DRIVING IT. MULTIPLE TIMES I ALSO FOUND OUT MY VEHICLE HAD A RECALL THIS YEAR NOT LAST YEAR THEY CLAIMED THAT THEY PUT A DEVICE ON MY VEHICLE BUT I WAS UNAWARE OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377893December 4, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA PLUGIN HYBRID. THE CONTACT STATED WHILE DRIVING 50 MPH, SHE HEARD AN ABNORMAL SOUND. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE. THE CONTACT STATED SHE HAD THE VEHICLE TOWED TO HARRISONBURG FORD, INC. (3155 S MAIN ST, HARRISONBURG, VA 22801; (540) 434-0700), WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376500November 27, 2020
STEERING
THERE HAVE BEEN SEVERAL INSTANCES WHEN I HAVE BEEN DRIVING AND STEERING WOULD MAKE A CLICKING NOT AND THEN IT WOULD GET TIGHT AND THE STEERING LIGHT WOULD COME ALONG WITH SERIAL OTHER LIGHTS AND I WOULD HAVE TO TURN MY CAR OFF AND THEN TURN IT BACK. LUCKILY I WAS DRIVING AT A LOW SPEED. I HAVE TAKEN MY CARE TO THE HYUNDAI DEALERSHIP AND THEY WERE NOT ABLE REPAIR IT BECAUSE THEY COULD NOT REPEAT THE PROBLEM I WAS TOLD TAKE THE NEXT TIME IT OCCURRED. AS OF YESTERDAY 11/25/2020 MY STEERING MY CAR TO THE LEFT HAS BECOME EXTREMELY DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375743November 21, 2020
UNKNOWN OR OTHER
TRUNK WON'T OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375087November 17, 2020
STEERING
I WAS DRIVING THIS MORNING, AND MY 2017 HYUNDAI WAS MANEUVERING AS IF THERE WERE TOO MUCH POWER STEERING FLUID. WITH EVERY LANE CHANGE, IT WAS AS IF I WAS GOING TO CRASH. ABOUT 4 HOURS LATER, I WENT TO GRAB MY SON AND SAME THING. CAR MOVING VERY EASILY. TURNING COULD BE DONE WITH MY PINKY. AS I WAS TURNING INTO MY STREET, ALL OF A SUDDEN IT'S AS IF SOMETHING WAS HOLDING MY CAR BACK. THE POWER STEERING WENT OUT. THANK GOD I WAS RIGHT BY THE HOUSE. RED STEERING WHEEL AND EXCLAIMATION POINT NOTIFICATION APPEARED ON MY DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372477October 31, 2020
STEERING
WAS DRIVING AND THE STEERING GOT VERY TIGHT MAKING IT HARD TO EVEN SLIGHTLY TURN VEHICLE LUCKILY I WAS DRIVING AT A VERY LOW SPEED AND COULD ADJUST. RED LIGHT WITH EXCLAMATION POINT AND STEERING WHEEL SHOWED WHEN IT HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372468October 30, 2020
STEERING
THE POWER STEERING HAS GONE OUT ON MY VEHICLE TWICE IN 2 MONTHS. THE FIRST TIME, I WAS DRIVING DOWN A CITY STREET AND HAD JUST TURNED RIGHT INTO A PARKING LOT. AS I TURNED THE STEERING WHEEL TO PARK, THE POWER STEERING WENT OUT. IT WAS SCARY; IT TOOK A LOT OF TURNING OF THE STEERING WHEEL TO SAFELY MANEUVER OUT OF THE WAY OF THE PARKING LOT TRAFFIC. THE SECOND TIME, I HAD JUST LEFT MY HOUSE TO TAKE MY VEHICLE IN FOR ITS 15,000 MILE SERVICE. LESS THAN 3 MINUTES AWAY FROM MY HOUSE, AS I WAS MAKING A RIGHT TURN ON A CITY STREET, THE POWER STEERING WENT OUT. IT WAS HARD TO MANEUVER THE CAR OUT OF TRAFFIC, BUT I WAS ABLE TO DO SO. IN BOTH INSTANCES, I HEARD CLICKING NOISES PRIOR TO THE POWER STEERING GOING OUT. THE FIRST TIME THE POWER STEERING WENT OUT, I HEARD A CLICKING NOISE AS I WAS TURNING INTO THE PARKING LOT. THE SECOND TIME THE POWER STEERING WENT OUT, I HEARD CLICKING NOISES AS I WAS BACKING OUT OF MY DRIVEWAY. MY CAR SAT IN MY DRIVEWAY WITH ME DRIVING IT ONLY TWICE BETWEEN THE FIRST AND SECOND INCIDENCE OF THE POWER STEERING GOING OUT. I ONLY DROVE IT THE SECOND TIME TO GET THE 15,000 MILE SERVICE AND TO SEE IF THE DEALERSHIP COULD FIX THE PROBLEM. I ENDED UP HAVING THE VEHICLE TOWED TO THE DEALERSHIP. I AM AFRAID TO DRIVE MY CAR. SO FAR, THE DEALERSHIP SAYS IT IS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM BECAUSE THEY CAN'T REPLICATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366918October 28, 2020
ENGINE, UNKNOWN OR OTHER
THE OIL PLUG FELL OUT AND SEIZED THE ENGINE. I BOUGHT THE CAR AND DROVE IT LIGHTLY FOR 2 DAYS THROUGH CITY STREETS AND HIGHWAYS. RIGHT BEFORE THE ENGINE SEIZED. THE CHECK HYBRID SYSTEMS LIGHT CAME ON, FOLLOWED BY THE OIL LIGHT, THEN THE CHECK ENGINE LIGHT (WITHIN THE SPAN OF AROUND 45 SECONDS). AFTER THE LIGHTS THE CAR BECAME UNRESPONSIVE TO THE GAS PEDAL AND SLOWED TO A HALT. AFTER GETTING IT TOWED TO A HYUNDAI DEALERSHIP THE NEXT DAY, THEY CALLED AND SAID THAT TE OIL PLUG IS MISSING AND IT CAUSED THE WHOLE ENGINE TO SEIZE AND NEED A COMPLETE REPLACEMENT. AFTER RESEARCHING I'VE FOUND MANY OWNERS OF 2017 HYUNDAI SONOTA HYBRIDS TO HAVE HAD SIMILAR ISSUES WITH THE PLUG FALLING OUT. I BELIEVE IT SHOULD BE LOOKED INTO GETTING RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365173October 19, 2020
ENGINE
SINCE APP. 50000 MILE MARK ENGINE HAS CONSUMED OIL AND ITS INCREASING AS MILEAGE GOES UP ITS GETTING WORSE, HAVING TO CHECK OIL PRIOR TO GOING ANYWHERE NOW, ONE TIME OIL LIGHT CAME ON HAD TO PUT 2 QUARTS IN AT AN AUTO ZONE STORE. HAVE CHECKED FOUND NO LEAKS AND HAVE HAD CAR ON HOIST ENGINE RUNNING WITH NO LEAKS SHOWING. VEHICLE HAS BEEN SERVICED FOR 2 RECALLS ON THE ENGINE STALLING AND RPM SLOWING MAKING CAR PRACTICALLY UNDRIVEABLE. I WAS TOLD TO DRIVE CAR INTO DEALERSHIP FOR RECALL USING SIDE ROADS AS RPM WOULD ONLY GO TO 2000. I THINK THAT ACTION MAY HAVE CAUSED THE PROBLEM I AM NOW HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364144October 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
CARS STEERING WHEEL LOCKS UP AND CAR DIES OUT ON TURNS ON ANY ROAD, HIGHWAY OR SPEED . LAST ISSUE WHILE ENTERING A FREEWAY. CAR MUST SIT THEN RESTARTED TO ALLOW IT TO BE USABLE. NO WARNING GIVEN WHEN THIS HAPPENS. CONTACTED DEALERSHIP. NO HELP WAS GIVEN.HAS BEEN AN ISSUES SINCE PURCHASE. AT LEASE 15 TIMES IN ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363966October 12, 2020
AIR BAGS
THE AIR BAG CONTROL MODULE IS DEFECTIVE AND NEED TO BE REPLACED. THIS MARKS SEVERAL TIMES I'VE HAD PROBLEMS WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363780October 11, 2020
STEERING
I WAS LEAVING WORK, PLACED THE CAR IN REVERSE, THAN DRIVE AND THE THE STEERING WHEEL LOCKED UP ON ME. I WAS ABLE TO GET THE CAR BACK INTO A PARKING SPOT WITH MUCH DIFFICULTY. THE EPS LIGHT WAS LIT ALONG WITH ANOTHER WARNING SYMBOL. I WAS VERY LUCKY I WAS ONLY IN A PARKING LOT AND NOT ON THE ROAD. WHEN I SPOKE WITH THE HYUNDAI DEALERSHIP THEY ACTED LIKE THIS WAS NOT A PROBLEM. UPON RESEARCHING THIS SITE I SEE OTHERWISE . THERE NEEDS TO BE A RECALL, THIS IS NOT A SAFE CAR TO DRIVE, SOME PEOPLE HAVE HAD MULTIPLE ISSUES WITH THE EPS SYSTEM . THIS CAR IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363714October 10, 2020
ENGINE
I WAS AT A RED LIGHT AND MY CAR JUST CUT OFF WITHOUT WARNING. I PUT THE CAR IN PARK AND STARTED IT BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363139October 7, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT IT BECAME HARDER TO SLOW OR STOP THE VEHICLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD, EXTENDING THE BRAKING DISTANCE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO SLOW AND STOP THE VEHICLE. THE DEALER ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT RESEARCHED THE ISSUE AND BECAME AWARE OF A POSSIBLE DEFECTIVE BRAKE BOOSTER DIAPHRAGM WHICH MAY BE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362600October 4, 2020
ENGINE, STEERING
I EXITED THE FREEWAY ON BUCHANAN IN ALBANY, CA AND WAIT AT THE RED LIGHT. AS THE LIGHT TURNED GREEN I TRIED PRESSING ON THE PEDDLE. I GOT NO RESPONSE FROM MY CAR AND IT FELT LIKE MY CAR WAS COMPLETELY SHUT OFF. QUICKLY I PUT MY CAR IN PARK AND TURN MY KEY TO THE OFF POSITION I DIDN'T FEEL MY CAR LOSE ANY POWER AT ALL IT WAS LIKE IT WAS ALREADY OFF RADIO WASN'T WORKING ANYMORE EITHER. I TURNED THE KEY TO CRANK MY CAR BACK ON AND IT STARTS UP IMMEDIATELY. I'VE HAD THIS SAME PROBLEM HAPPEN TO ME 3 TIMES NOW TWICE IN THE SAME EXACT SPOT. THE LAST TIME IT HAPPENED MY ENGINE LIGHT TURNED ON SHORTLY AFTER THAN IT DISAPPEARED. MY TRANSMISSION WENT OUT IN THE FIRST CAR I OWNED SO I'M 1000% PERCENT SURE THAT WASN'T THE ISSUE. I HAD TO GET THE TRANNY ON MY FIRST CAR REPLACED TWICE I'M VERY KNOWLEDGEABLE THAT STUFF. MY QUESTION IS WHAT CAN THIS BE? I'VE HEARD ABOUT HYUNDAI ENGINES CATCHING ON FIRE. MY DAUGHTER WAS IN THE CAR TWO OF THOSE TIMES SO THAT'S PRETTY SCARY TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362001September 30, 2020
STRUCTURE:BODY
THE TRUNK WILL NOT OPEN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360963September 24, 2020
STEERING
MY CAR STEERING GOT LOCKED WHEN I WAS DRIVING AND MAKE THE TURN. THE STEERING WARNING SIGN AND THE TRACTION LIGHT POP UP IN THE DASH BOARD. THE CAR STEERING WHEEL USE TO GET OFF SYNC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360972September 24, 2020
STRUCTURE:BODY
THE TRUCK RELEASE ON MY 2017 HYUNDAI SONATA WOULD NOT OPERATE. IN CHECKING THE RELEASE MECHANISM, I DISCOVERED A PLASTIC PART IN THE TRUNK RELEASE MECHANISM HAD BROKEN. THE REASON FOR THIS COMPLAINT IS THAT THIS BROKEN PART DOES NOT ALLOW THE TRUNK TO OPEN MANUALLY FROM THE INSIDE OF THE TRUNK. IF A CHILD OF ADULT PERSON WAS ACCIDENTALLY OR PURPOSELY PUT IN THE TRUNK, THEY WOULD NOT BE ABLE TO ESCAPE. ATTACHED ARE A COUPLE PHOTOS SHOWING THE TRUNK RELEASE MECHANISM WITH THE YELLOW MANUAL SAFETY RELEASE AND A PHOTO SHOWING THE BROKEN PLASTIC PART. THIS IS A SAFETY ISSUE AND CONSUMERS SHOULD NOT BE FORCE TO PAY TO HAVE THIS PART REPLACED BY THE CAR MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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