Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11425893July 21, 2021
POWER TRAIN, ENGINE
Check engine light began flashing and my 2013 Hyundai Sonata went into "limp" mode whiIe my wife was driving on the interstate. In "limp" mode it made it difficult and dangerous for her to exit the highway nearly being involved in a crash. She then "Limped" her way home. I checked the code with a diagnostic tool and a P1326 Knock Sensor Detection System code was returned. We took the vehicle to our local Hyundai dealer who reports the engine needs replaced which is part of Hyundai's recall/ campaign 17V226000. After the dealer trying on our behalf for several weeks to have the manufacturer replace the engine, the manufacturer now refuses to replace it. This is the second Hyundai I've had the engine fail on. The first one in a 2014 Sante Fe, the motor completely locked up. So what am I to do drive this one till the motor locks up on it? I dont think so!!! HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424832July 14, 2021
ENGINE
Check engine light began flashing and my 2013 Hyundai Sonata went into "limp" mode. I checked the code with a diagnostic tool and a P1326 Knock Sensor Detection System code was returned. The car burns oil at an alarming rate, I changed my oil 4,000 miles ago and it burned nearly 4 quarts of oil. There's 133k miles on the car. The dealership in Escondido, California keeps giving me the run around and is trying to charge me full price despite there being a well known engine failure/rod knock recall/campaign with this model/year car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424490July 12, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while her husband was driving 60 mph, the vehicle suddenly stalled. The check engine warning light was illuminated. The contact stated her husband was informed that a fire had started under the vehicle and exited the vehicle. There were no injuries sustained. The fire was extinguished with the assistance of the emergency services. The vehicle was towed to a tow lot. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 97,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11424183July 10, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2013 Hyundai Sonata has been declared totaled by my auto insurance company and "unsafe to drive" by Hyundai Corporation. There is a case number associated with my car at Hyundai. While driving down the street my engine begins smoking and everything shuts off. I was scared and uncertain of what was happening. I had to dodge cars to get off the road. I have supplied more than 15 pages of maintenance records, Which has proven I have taken care of my car. The engine has locked. The first representative stated Hyundai Corporate will pay for repairs - a new engine. The second representative stated only if I had a warranty will they assist me. I believe I'm getting the run around.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423798July 7, 2021
AIR BAGS
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the air bag control module was faulty and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in an air bag recall. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423215July 2, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 5 mph, the vehicle loss motive power. The vehicle was not able to be restarted. The contact stated there was no warning light illuminated. The vehicle was towed, diagnosed, but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423004June 30, 2021
STEERING
There are multiple issue with this car since last a year or more. ( picture attached) * At times computer flashes below message .. " Hyundai System Warning Safety Stop Do not Drive" * Steering Lock up * While driving a screeching sound and then it goes away. we received the recall notice and my daughter Jeranica took it to the Hyundai dealer for repair. They charged us $900 mentioning the issue is with belt & assembly and engine is ok. we informed then of all the above issue. Even after repairing the above we still have the same issue with the car. It look like Hyundai dealer are using this opportunity to rip-off the customer instead of actually fixing the issue. we still have above issue with, car computer asking us to stop on highway and steering lockup, dealer does not seem to be interested in fixing the issue. At one time he mentioned we have 114K mileage on the car and the life of engine is finish.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423027June 30, 2021
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hyundai Sonata Hybrid 2013 - computer giving message " Check Charging System " while on the highway speed drops to 40 mpg. I had to stop the car on the roadside .. Hyundai dealer are not helpful. You go to them they just want to charge us $400 for diagnostic test. last week, Hyundai dealer told my car problem is with engine belt and tensioner assembly and I charged $900. but it did not fix the issue. I am not sure if above part was really needed to replaced, now the message on charging system and engine safety ( picture attached ) is too frequent. Ref. engine recall on this 2013 sonata hybrid, Hyundai dealer say car life is finish with 114K miles. and car engine is not issue as decide by Hyundai head office.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422749June 29, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at various speeds, there was an abnormal fuel odor detected. The contact noticed that fuel was leaking onto the engine. There was no warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The contact stated that the failure was like NHTSA Campaign number 18V934000 (Engine, Fuel System, Gasoline). The approximate failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422361June 25, 2021
UNKNOWN OR OTHER
The 1st thing that happened was the inside dashboard lights would flicker from nighttime mode to daytime mode. Took it to dealership and they could not get it to replicate. Now when it happens the headlights turn off. It happens a lot more often and seems to be something to do with the column.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422140June 24, 2021
UNKNOWN OR OTHER
Tail lights and brake lights constantly burn out. I've had to replace them multiple times a year. They bulbs get too hot that they melt into wiring harness which can be a fire hazard. I've had to replace the entire tail light because of this issues. I've heard and noticed this problem with a lot of Hyundai's. On the road I notice almost every other Hyundai similar to mine has at least one tail light or brake light out. My car was bought from Hyundai and had the original manufactures bulbs already installed, so this is not an aftermarket issue. I've read on multiple auto complaint blogs about this exact issue. I've been pulled over for the brake light being out which I wasn't even aware of until the officer told me. These bulbs have to be replaced at least 3 times a year. It's a safety hazard as well as a fire hazard. Every auto shop ive been to knows of this issues with Hyundai. I'm afraid to put anything flammable in my truck due to fear of it catching on fire. I spoke to Hyundai and they said that they are unaware of any issues or problems with my model and yet I continue to see mine and other vehicles with missing lights. Hopefully you guys can do something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421991June 23, 2021
UNKNOWN OR OTHER
My car has stalled five different times over the past week. No warning lights come on. I took my car to the garage and they had the same stalling issue. They cannot locate the problem. I see on other websites that this is a problem for other Sonata owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422000June 23, 2021
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated upon starting the vehicle, the check engine warning light was illuminated on the control panel. The contact also stated a loud knocking noise came from the engine compartment. The vehicle was inspected by an independent mechanic where it was diagnosed the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 121,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421771June 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM
While driving down the street noticed several people blowing and yelling “your car is on fire “ I was able to steer the car to the right, brakes were gone, as I jumped out, the front of the car was fully Engulfed in flames. The front of the car was totally destroyed by fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11421835June 22, 2021
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speeds, the hazard lights would independently activate without warning. The failure would return soon after the depression of the hazard light button. The failure would continue while stationery with the engine off; the contact would have to disconnect the battery to stop the failure. The contact's wife had taken the vehicle to the dealer where they disconnected that button, cleaned out the area, and checked for loose wiring. Despite the services performed on the vehicle, the failure persisted soon after repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 85,000. Vehicle has been repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421281June 17, 2021
AIR BAGS
My boyfriend was driving on highway and airbags deployed with no accident, worried about his safety he had to drive home with the airbags deployed on seats and driver side over the window air bag busted all the way into back seat over window. He is hurt. Called Hyundai 6/8 still no one assigned to my case. police was called report#21199526. They changed my engine maybe 6 months ago; my engine blew smelling smoke while driving and car just cut off, they replaced engine free of charge and my car has been falling apart since and yes my airbag light been on since they change motor and told me it will go away but it never went off. Per my research there was a recall for airbags back in 2012. I bought the car used from a dealership in 2015
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11421312June 17, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while having routine maintenance performed an independent mechanic was driving at unknown speeds and the engine stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer who diagnosed an engine replacement was needed. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 158,000. The contact stated the failure was similar to NHTSA campaign number: 17V226000 (Engine and Engine Cooling).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421126June 16, 2021
ENGINE
I was driving and the car had black smoke coming from the exhaust and it cut off, wouldn’t crank back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420709June 12, 2021
STEERING
I love my 2013 Hyundai Sonata SE, but with that being said I hate driving it. When on the road the 2013 has the same exact issue that the 2011's had, it will constantly wander in and out of the lane making it nearly impossible to keep a straight line. Its very fatiguing having to keep moving the steering wheel back and forth just to keep it straight. And for two its a serious safety issue!! The slightest slip could send your car off the road or into another car! When bringing the car into my local dealership they blew me off and said its " a normal thing because of the electric power steering and how the car rides the grooves of the road." And they refuse to help me out further to fix the issue. PLEASE GUYS. I know I am not the only one to report this issue please ask Hyundai to create a recall on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420540June 11, 2021
UNKNOWN OR OTHER
Brake lights on the vehicle remain on and illuminated at all times. The brake lights are on while driving and pedal is not pressed as well as after vehicle is turned off and no one is in the vehicle. I checked the parking brake and it is not on either. I am concerned this will cause issues or accidents for people traveling behind me. Also do not know if this effects the battery in my vehicle. I checked and there was a recall for this very issue on a previous year Sonata and am wondering if it is now an issue for my year model as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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