Hyundai Sonata Complaints (2007)

696 consumer complaints on file.

#10236635August 1, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT RANDOMLY TURNS ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL CHANGE AND THEY STATED THAT THE FAILURE WAS COMMON; HOWEVER, IT DID NOT AFFECT THE AIR BAG. THERE WAS ONLY A MALFUNCTIONING LIGHT. SHORTLY AFTER, THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS ON HER VEHICLE, WHICH DESCRIBED THE FAILURES SHE WAS EXPERIENCING WITH THE VEHICLE. THE DEALER STATED THAT THEY COULD NOT REPAIR HER VEHICLE UNLESS THE LIGHT WAS MALFUNCTIONING AT THE TIME. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNDER 500 AND CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236148July 28, 2008
UNKNOWN OR OTHER
I PURCHASED MY CAR ON MAY 27, 2007, IN FLORIDA. AS MY MOTHER AND I WERE IN THE CAR ONE DAY SHE NOTICED THE AIR BAG LIGHT WAS ON, EVEN THOUGH SHE WAS SITTING IN THE FRONT SEAT. I TOOK THE CAR TO A HYUNDAI DEALERSHIP IN SEPTEMBER, IN FLORIDA, AND TOLD THEM ABOUT THE PROBLEM. THEY FOUND NO PROBLEMS. I WAS WITH MY MOTHER AGAIN AFTER THAT AND THE LIGHT CAME ON AGAIN. I TOOK THE CAR TO A DIFFERENT HYUNDAI DEALERSHIP IN THE BEGINNING OF NOVEMBER IN FLORIDA, AND TOLD THEM ABOUT THE PROBLEM. THEY AGAIN FOUND NO PROBLEMS & THEY TOLD ME THAT DEPENDING ON HOW MUCH MY MOTHER WEIGHS THE SYSTEM MAY NOT REGISTER THAT AN ADULT WAS SITTING IN THE FRONT SEAT. MY MOTHER WEIGHS ABOUT 130LBS. IN LATE NOVEMBER I WAS MOVING TO VIRGINIA. BEFORE I LEFT FLORIDA, I TOOK THE CAR TO THE 1ST HYUNDAI DEALERSHIP AND TOLD THEM THE PROBLEM AGAIN. AND THEY TOO TOLD ME THAT MY MOTHER'S WEIGHT WAS THE PROBLEM. I WAS VERY ANNOYED, BUT I DIDN'T REALLY HAVE THE TIME TO FOLLOW UP ON THE SITUATION, ESPECIALLY SINCE I WAS IN THE MIDDLE OF MOVING TO A NEW STATE. I AM NOW SETTLED IN VIRGINIA AND LAST WEEK I RECEIVED HYUNDAI'S MOTOR VEHICLE RECALL ON THE 2007 HYUNDAI SONATA VEHICLES BECAUSE OF THE OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE VEHICLES. HOW FUNNY, THIS WAS THE SAME PROBLEM THAT I HAD IN FLORIDA. SO I TOOK THE VEHICLE TO THE HYUNDAI DEALERSHIP IN VIRGINIA AND THEY TOLD ME THAT ACCORDING TO THE PAPERWORK THAT THEY RECEIVED FROM HYUNDAI, THEY NEED THE PASSENGER WITH THE PROBLEM TO COME TO THE DEALERSHIP SO THAT THEY COULD TEST THE SYSTEM. THIS IS A LITTLE DIFFICULT FOR ME SEEING AS HOW MY MOTHER LIVES IN FLORIDA. THEY TOLD ME IF I WASN'T SATISFIED THEN I COULD CALL THE HYUNDAI CUSTOMER ASSISTANCE CENTER. I DID AND THEY ARE TELLING ME TO WAIT UNTIL I HAVE ANOTHER PASSENGER SEATED IN THE FRONT SEAT AND THE LIGHT DOESN'T COME ON AGAIN. THAT IS A DANGEROUS SITUATION. IF WE KNOW THERE IS A PROBLEM WITH MY VEHICLE WHY WOULD WE WAIT UNTIL SOMEONE POSSIBLY GETTING HURT TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236159July 28, 2008
AIR BAGS:FRONTAL
I WAS INVOLVED IN A FRONT END COLLISION WHICH RESULTED IN DAMAGE TO MY CAR OF OVER TEN THOUSAND, THE CRASH HAPPENED AT A 50 MILE AN HOUR RATE OF SPEED AND THE AIR BAGS DID NOT DEPLOY. I AM CONCERNED THAT THE CAR IS NOT SAFE. THE ACCIDENT WAS A FIVE CAR PILE UP ON A MAJOR HIGHWAY. HYUNDAI IS SAYING THERE IS NO DEFECT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10233509July 8, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT EXPERIENCED INTERMITTENT FAILURE WITH THE PASSENGER SIDE AIR BAG, ESPECIALLY WHEN HIS 5'5, 125 LBS. WIFE WAS SEATED IN THE PASSENGER SEAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS), BUT WAS INFORMED THAT NO REPAIRS WERE NEEDED. THE MANUFACTURER STATED THAT THE AIR BAGS WERE FUNCTIONING PROPERLY (ACCORDING TO THEIR NOTES) AT THE TIME AND REFUSED TO PERFORM THE REPAIR. THE CURRENT MILEAGE WAS 22,278 AND FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 09/16/08. *LJ UPDATED 09/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231523June 18, 2008
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
ON JUNE 2, 2008 THE ESC (ELECTRONIC STABILITY CONTROL) LIGHT ON THE DASH INDICATED THE ESC WAS NOT ENGAGED. IT WENT OFF AFTER I STOPPED THE CAR AND RESTARTED. THE LIGHT CAME ON 2 MORE TIMES IN THE NEXT 4 DAYS. ON JUNE 6, I WAS MAKING A "Y" TURN ON A RESIDENTIAL STREET AND THE SHIFT WOULD NOT MOVE OUT OF DRIVE. HAVING READ THE OWNER'S MANUAL PREVIOUSLY, I POPPED THE BUTTON ON TOP OF THE SHIFT CONSOLE AND PUSHED THE BUTTON WITH MY KNIFE. I WAS ABLE TO GET INTO REVERSE, BUT THE SHIFT LOCKED DOWN AGAIN KEEPING ME FROM GOING INTO DRIVE. I HAD TO PUSH THE BUTTON. I BROUGHT THE CAR TO MY DEALER ON JUNE 16. THE BRAKE LIGHT SWITCH WAS FAULTY AND STICKING CAUSING THE PROBLEM. SINCE I HAVE ONLY 8,456 MILES ON THE CAR, WARRANTY COVERED THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230852June 12, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHENEVER THE CONTACT ATTEMPTS TO RELEASE THE SEAT BELTS IN THE FRONT OF THE VEHICLE, THEY DO NOT RETRACT BACK INTO THE SEAT BELT HARNESS. THE FAILURE IS AN OCCASIONAL OCCURRENCE THAT BEGAN WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 26,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229255May 29, 2008
AIR BAGS:FRONTAL
IN THE 2007 HYUNDAI SONATA THERE IS AN INDICATOR LIGHT WHICH LIGHTS UP WHEN THE PASSENGER AIRBAG IS DISABLED. ACCORDING TO THE MANUAL, THIS LIGHT IS SUPPOSED TO BE OFF WHEN A PERSON IS SEATED IN THE PASSENGER SEAT, INDICATING THAT THE AIRBAG WILL DEPLOY IN THE EVENT OF AN ACCIDENT. OFTEN, THE LIGHT REMAINS ON, INDICATING THE AIRBAG IS DISABLED, WHEN A 130 LB ADULT IS SEATED IN THE PASSENGER SEAT. NO AMOUNT OF MOVEMENT CAUSES THE LIGHT TO TURN OFF. I HAVE SPOKEN WITH BOTH THE LOCAL SERVICE DESK AND HYUNDAI CUSTOMER SERVICE. BOTH HAVE ACKNOWLEDGED THAT THEY ARE AWARE OF THE PROBLEM, AND THAT THE AIRBAG WILL NOT DEPLOY WHILE THE DISABLED LIGHT IS LIT. HOWEVER, NEITHER KNOWS HOW TO FIX THE PROBLEM OR IS WILLING TO RESOLVE THIS PROBLEM AT THIS TIME. I AM UNCOMFORTABLE HAVING A PASSENGER IN MY VEHICLE WITH THE FAULTY AIRBAG SENSOR BECAUSE THE AIRBAG MAY BE DISABLED DURING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227263May 11, 2008
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE LIGHT SWITCH ON MY 2007 HYUNDAI SONATA (V6 - LIMITED - AUTO TRANSMISSION) HAS FAILED TWICE IN LESS THAN ONE YEAR. BOTH TIMES, FAILURE BEGAN WITH AUTOMATIC DEACTIVATION OF THE ELECTRONIC STABILITY CONTROL SYSTEM (AS INDICATED BY A LIGHT IN THE INSTRUMENT PANEL), FOLLOWED SEVERAL DAYS LATER BY FAILURE OF THE TRANSMISSION INTERLOCK SYSTEM WHICH MAKES IT IMPOSSIBLE TO SHIFT THE CAR TO/FROM DRIVE TO REVERSE (OR PARK). WHEN THIS FAILURE OCCURRED ON FRIDAY, MAY 9, 2008, I WAS PULLING INTO A PARKING LOT BUT SUDDENLY NEEDED TO REVERSE MY DIRECTION TO AVOID BEING HIT BY ANOTHER VEHICLE THAT DID NOT YIELD THE RIGHT OF WAY. WITH NO WARNING, I SUDDENLY FOUND THAT THE SHIFT LEVER WOULD NOT MOVE INTO REVERSE BECAUSE THE SHIFT INTERLOCK (CONTROLLED BY THE DEFECTIVE BRAKE SWITCH) WOULD NOT ALLOW THE LEVER TO MOVE. I WAS STUCK IN TRAFFIC FOR SEVERAL MINUTES AND WAS NEARLY HIT BY A TRUCK BECAUSE I COULD NOT MOVE THE VEHICLE! LUCKILY, I REMEMBERED HOW TO REMOVE THE SMALL COVER OVER THE MANUAL DISENGAGEMENT POINT AND WAS ABLE TO USE A LEATHERMAN TOOL TO DEACTIVATE THE SHIFT LOCK SYSTEM AND PLACE THE CAR IN REVERSE. THIS COULD HAVE BEEN A TRAGIC SITUATION IF I HAD BEEN HIT BY THE TRUCK OR IF THIS HAD HAPPENED NEAR A RAILROAD CROSSING OR AS I WAS BOARDING A FERRY BOAT ON PUGET SOUND. THIS IS NOT AN ISOLATED PROBLEM WITH HYUNDAI AUTOMOBILES AS I FOUND BY RESEARCHING THE ISSUE ON THE WEB. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE FIXED ONCE AND FOR ALL! THE DEALER REPLACED THE SWITCH UNDER WARRANTY, BUT THIS WILL DO LITTLE GOOD IF I AM KILLED OR SERIOUSLY INJURED THE NEXT TIME FAILURE OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224690April 16, 2008
ELECTRICAL SYSTEM:WIRING, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHEN SOMEONE WHO 125 POUNDS WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR WOULD NOT REGISTER THAT THE SEAT WAS OCCUPIED. THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE IS 22,000 AND FAILURE MILEAGE WAS 1,000. UPDATED 05/13/08. *LJ AN EXHAUST SHIELD HAD TO BE ORDERED DUE TO A RATTLE COMING FROM THE FRONT END OF THE VEHICLE. THE TRUCK DID NOT OPEN FROM THE SWITCH ON THE DRIVERS SIDE. THE DEALER REPLACED THE WIRING HARNESS. UPDATED 05/13/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223804April 9, 2008
AIR BAGS:ON-OFF SWITCH ASSEMBLY
2007 HYUNDAI SONATA. PASSENGER AIRBAG LIGHT STAYS ON WHILE MY WIFE IS SITTING IN FRONT PASSENGER SEAT. THIS MEANS THAT THE AIRBAG IS NOT ACTIVATED & IN THE EVENT OF AN ACCIDENT THE AIRBAGS WILL NOT DEPLOY. WE HAVE HAD THE FRONT CUSHION REPLACED IN NOV 2007 BUT THE PROBLEM HAVE RETURNED. THIS IS AN INTERMITTENT PROBLEM. WE HAVE PHOTO'S OF THE LIGHT ON & PASSENGER SEAT OCCUPIED. COMPANY SO FAR IS SENDING ME TO THE DEALER BUT UNLESS THE LIGHT IS ON WHILE WE ARE THERE THEY WON'T DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223718April 8, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
REAR BRAKE CALIPERS FAILED/LOCKED WITH 20,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220935March 12, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES BURNED INTO ROTOR ON DRIVERSIDE REAR ONLY,HYUNDAI REFUSED TO LOOK AT IT AS A DEFAULT,HAD BRAKES FIXED AT ANOTHER SHOP AND TAKING HYUNDAI TO COURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220380March 7, 2008
SEATS, SUSPENSION:REAR
OWN 2007 HYUNDAI SONATA SE WITH ONLY 5000 MILES. HAD THE FOLLOWING PROBLEMS: 1. REAR SUSPENSION HAD TO REPLACED SHORTLY AFTER PURCHASE 2. PASSENGER SIDE SEAT. ONE SEAT RUNNER WAS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220219March 6, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON 3/3/08 I WAS RETURNING HOME FROM PICKING UP MY DAUGHTER FROM SCHOOL. I MADE A LEFT HAND TURN ONTO JONES CHAPEL ROAD AND WHEN I WENT TO ACCELERATE THE CAR FULL THROTTLED ON IT'S OWN. I TRIED MASHING THE BRAKES AND IT ONLY SLOWED MY CAR BY 10 MILES AN HOUR OR SO. I FINALLY PUT THE CAR IN NEUTRAL(THE ENGINE CONTINUED TO REV VERY HIGH) AND SHUT MY CAR OFF. I HAD ROADSIDE TOW IT AND IT IS STILL AT THE DEALERSHIP. THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. THERE WAS NOTHING IN THE FLOOR BOARD AND MY CAR FLOOR MAT IS SECURED BY A PEG. WHEN THE CAR TOOK OFF IT LITERALLY JERKED MINE AND MY DAUGHTER'S HEADS BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219253February 26, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2007 HYUNDAI SONATA FRONT PASSENGER AIR BAG SENSOR LIGHT FAILS TO SHUT OFF WHEN PASSENGER IS SITTING THERE. PROBLEM RELUCTANTLY RESOLVED AND THE SEAT WAS REPORTEDLY REPLACED. THE CONDITION HAS RETURNED WITH THE NEW SEAT. WIFE WEIGHS 125 POUNDS. I HAVE PHOTO'S OF LIGHT ON FOR AT LEAST 10 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217921February 13, 2008
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS SIDE FRONT SEAT MOVES WHEN ACCELERATING AND DECELERATING AT LOWER SPEEDS. MOST NOTICEABLE WHEN COMING TO A STOP AND STARTING OUT. SEAT FAILURE CAUSES LOSS OF CONTROL WHEN DEPRESSING BRAKE PEDAL AND ACCELERATOR PEDAL. HYUNDAI DEALER AND HYUNDAI CUSTOMER SERVICE STATE THAT IS A ENGINEERING DEFECT ON 2007 AND 2008 MODELS, AND THAT THERE IS NO REMEDY. FAULT BECAME REALLY NOTICEABLE AT AROUND 5,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215111January 16, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED, WHICH INDICATED THAT IT WAS OFF WHEN THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 21 AND CURRENT MILEAGE WAS 26,514.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214040January 7, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT INDICATED THAT THE AIR BAG WAS DEACTIVATED. THE NORMAL WEIGHT OF THE FRONT PASSENGER WAS 117 LBS. THE DEALER REPLACED THE FRONT PASSENGER SIDE SEAT, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 13,000. UPDATED 01-23-08. *KB UPDATED 01/23/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211585December 12, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT'S SPOUSE OWNS A 2007 HYUNDAI SONATA. WHENEVER THE CONTACT'S SPOUSE SITS IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE AIR BAG WAS WORKING NORMALLY. THE CURRENT MILEAGE IS 8,900 AND FAILURE MILEAGE WAS 1. UPDATED 01-29-08. *KB THE CONSUMER BELIEVED THE SENSOR WAS BAD AND THE DEALER WOULD NOT REPLACE IT. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210759December 4, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT'S SPOUSE OWNS A 2007 HYUNDAI SONATA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY TURNED IN THE IGNITION, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER THREE TIMES REGARDING THIS FAILURE. THE FIRST TIME THE BATTERY WAS REPLACED AND THE SECOND TIME PARTS OF THE DASHBOARD WERE REPLACED. THE FAILURE STILL PERSISTS. THE VEHICLE IS PRESENTLY WITH THE DEALER FOR A DIAGNOSIS. THE CURRENT MILEAGE WAS 940 AND FAILURE MILEAGE WAS 100. UPDATED 03/06/08. *LJ THE POWER SEAT SWITCH WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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