Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11420243June 9, 2021
ENGINE
The contact's daughter owns a 2015 Hyundai Sonata. The contact stated that her daughter's vehicle was consuming an excessive amount of oil. The check engine warning light was illuminated. Her daughter was taking the vehicle to an independent mechanic weekly to top off the engine oil. The same mechanic also replaced the spark plugs on two separate occasions however, the failure persisted. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420173June 8, 2021
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle experienced shuddering, loss of power and acceleration. The vehicle was taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419909June 7, 2021
STEERING
When driving at low speed straight ahead, steering locked up and was unable to turn left, steering wheel could not be turned from straight ahead position. Stopped vehicle and then started again, tried series of left/right turns to try and duplicate problem, steering would then randomly lock up when attempting to turn, more in left turns than in right. Occasionally was able to make full lock turn to left or right, however steering wheel would "catch" and wheel could not be turned to full lock unless vehicle was stopped and started again. At this point vehicle is not safe to drive and will need to be towed to Hyundai dealer, however Hyundai dealer says it will be at least 2 weeks before they can look at it, so vehicle is completely out of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418244May 23, 2021
ENGINE
My motor to my vehicle all of a sudden started making noises as I was on my way home and dropped speed and didn’t accelerate past 55MPH, my car started stuttering every time I hit the gas and it won’t go past 2000RPM and my check engine light started blinking at me. The safety issue with this is that when it stutters it could cause a potential crash and put me and others in danger. I took it to a Swope Hyundai dealership and they told me the barrings just automatically became damaged and the motor has to be replaced. I had this car for less than a year and it already starting to have problems. This issue happened 05/18/2021. The issues before the problems started becoming more severe was constant stuttering after I drove off after being to a complete stop from a red light. I’m extremely irritated as to this is the car that is suppose to help me get to work and college yet I can’t because it just decided to just break down on me in less than a YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418186May 22, 2021
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I'm really at wit's end with what is going on with my car. My car is currently at 104K, its a 2015 Hyundai Sonata Sport. A beautiful car with an abundance of serious issues. I've had trouble with my car accelerating for over a month and I've taken it to at least 5 mechanics who have troubled shooted with no success to fixing the issue. The problem: my car hesitates significantly when accelerating and sometimes when it's can't shift gears and I'm easing my foot on and off the gas pedal, it begins to shake while attempting to accelerate. I try not to put the car in sport mode but sometimes this mode is what helps the car shift gears but I don't think this good for the car. So far I've tried changing all of my spark plugs and coils replaced, fuel injectors cleaned (dealership), transmission fluid changed and ECM updated (dealership). Also, the Hyundai dealership diagnosed the issues as an engine problem (intake exhaust and timing chain + tensioner) --- cost of all these things almost $4000!! I just don't understand why the check engine light is not coming on -- which is hinting at the local mechanics that it might be a transmission based issue. No the check engine light has not come on but the car drives really poorly. I'm taking it to a transmission shop and hopefully going to get some answers as to what is going on. This issue is absolutely frustrating and now I'm just looking for real direction by waiting to see if the engine light will come one and throw a code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417989May 21, 2021
ENGINE, VEHICLE SPEED CONTROL
I was driving to work as I normally would from the University I attend. About half way to my destination the check engine light illuminated and right when I was about to find a safe place to stop the car abruptly stopped in the middle of the Highway and stalled on one of the most dangerous highways in the U.S. being US I-20. I almost immediately got hit from behind however a few vehicles behind me did get involved into an accident due to the my car stopping abruptly with little warning. I called hyundai immediately and asked for a tow driver however the wait time was excessive and I had to go to work. I was able to start the car after 20 minutes, but it was in limp mode and I pulled off to the side of the road and had to uber to work. The next day I had got a tow truck to pick up my car and take it to the dealership where they said the car had accidentally triggered the knock sensor by mistake and replaced it free of charge. However the very next day it happened again after driving about 30 miles. And I took it back to the dealer they offered the same thing a replacement sensor. When I did some research and the car actually needed a new Engine after a recall had been placed. Hyundai refused to replace the engine after the knock sensor deployed. This is Hyundai's issue and it needs to be addressed. I was forced to put the car on the side of my house for the time being and get a rental until I could afford another vehicle. This is very disappointing from a consumers point of view. I filed with the extended warranty campaign TXXC and got denied due to the amount of miles on the vehicle. However there was no warning before the engine failed. The car was very well maintained and had regular Oil changes with full synthetic oil every 5k miles. No precursors to the engine failing occurred, like a knocking or jerking or anything. This is an issue that hyundai need to address. I am very disappointed. Campaign reference number for my case 17507525.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11418000May 21, 2021
VISIBILITY/WIPER
While commuting to work on a rainy evening, the wiper blade appeared suddenly to become loose and quickly became fully detached due to the motion of my windshield wipers. It was flung from my car and could not be retrieved. The replacement wiper blades (driver and passenger side) were attached by a licensed mechanic, and they both seemed to function properly after installation until the failure occurred. The passenger side wiper blade remained connected. It had been replaced simultaneously along with the driver side blade; therefore they each sustained the same wear and relative minimal usage following their application before the critical incident. It was disturbing to have a piece of equipment necessary for the safe operation of a vehicle suddenly fail while the car was in motion, and during rainy weather conditions. There was no reason to suspect this would occur. I am hoping that reports such as this will help to put an appropriate degree of pressure on private companies to ensure they are selling products which are dependable rather than which compromise the integrity of valuable property and personal safety. The images I am including merely provide evidence of the product's purchase and support my claim of the failure. The photos of my windshield were taken upon reentering my vehicle after my overnight work shift. They show a faint line devoid of condensation, created by the bare metal windshield wiper having scraped against my windshield after the blade was disconnected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415754May 9, 2021
ENGINE
I WAS DRIVING TO WORK I GOT ABOUT 5 MINUTES AWAY FROM JOB THE LIGHT AHEAD TURNED YELLOW I WENT TO EASE ON THE BRAKE PREPARING TO STOP MY STEERING WHEEL LOCKED CAR CAR SHUT OFF AND WOULDNT START LIKE I SAID I WAS 4 MINUTES AWAY FROM MY JOB SO I MANAGED TO GET IT THERE I CHECKED ALL FLUIDS THEY WERE FINE HOWEVER WHEN I DID OPEN THE HOOD IT WAS SMOKING FROM MY ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415669May 8, 2021
ENGINE, POWER TRAIN
I WAS DRIVING TO WORK AT LIKE 4:00 IN THE MORNING IT WAS STILL DARK OUTSIDE THE LIGHT TURNED GREEN AND AS I HIT THE GAS PEDAL THE CAR STALL IT WAS MOVING SLOW SO ON MY RIGHT HAND SIDE THERE WAS A BUILDING SO I TRY TO MAKE IT TO THE PARKING LOT THE CAR STARTED TO POWER DOWN IN A KNOCKING NOISE STARTED IT WAS A BUSY MORNING IN THE MORNING WORK TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415505May 7, 2021
ENGINE, VEHICLE SPEED CONTROL
I HAVE BEEN RECEIVING A 'SAFETY STOP. CHECK HYBRID SYSTEM' WARNING MULTIPLE TIMES. I HAVE TAKEN IT TO HYUNDAI MULTIPLE TIMES TELLING THEM OF THE ISSUE. THEY KEPT TELLING ME NO ISSUE COULD BE FOUND. THE LAST INSTANCE THEY UPDATED THE SOFTWARE IN THE CAR IN WHAT APPEARS TO BE A HAIL MARY TO SAY THEY DID SOMETHING. LAST NIGHT I WAS TRAVELING I WAS TRAVELING ON THE HIGHWAY AT ABOUT 60 MPH. THE CAR STARTED DINGING AND GAVE ME THE WARNING ERROR ATTACHED. THE CAR COMPLETELY LOST POWER AND ONLY ALLOWED ME TO COAST. I WAS LUCKY ENOUGH TO BARELY ABLE TO GET MYSELF INTO A LOCATION OF RELATIVE SAFETY. I PARKED THE CAR AND RESTARTED IT AND WAS ABLE TO DRIVE ONCE AGAIN. THIS CONTINUES TO BE AN ISSUE, EXTREMELY UNSAFE, AND HYUNDAI CANNOT GIVE ME AN EXPLANATION OR FIX THE PROBLEM. THIS IS UNACCEPTABLE AND ALMOST LEAD TO A MASSIVE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415558May 7, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED, WHILE A PASSENGER WAS SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414904May 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE VEHICLE WAS TAKEN TO HUDSON HYUNDAI (977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304) AND LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE OIL CONSUMPTION TESTS WERE PERFORMED ON THE VEHICLE. THE RESULTS SHOWED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE DEALERS INFORMED HIM THAT HE SHOULD ADD OIL EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414605April 30, 2021
STRUCTURE:BODY
PAINT PEELING OFF ON ITS OWN. THERE WAS ALSO A LAWSUIT FILED AGAINST THEM IN 2017 FOR THIS SPECIFIC ISSUE. I OWN A 2015 WHITE HYUNDAI SONATA LIMITED AND THE PAINT PEELED OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414255April 28, 2021
PARKING BRAKE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT PRIOR TO PURCHASING THE VEHICLE, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V359000 (PARKING BRAKE). THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A FAILURE WITH THE PARK SWITCH. THE CONTACT CALLED LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753, (732) 691-4108) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE OWNER AND REQUESTED TO BE REIMBURSED FOR THE REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413482April 23, 2021
SERVICE BRAKES, WHEELS
THE DAY I BOUGHT THE VEHICLE FROM CARMAX, IT WAS BROUGH TO MY ATTENTION THAT THESES BEEN A RECALL REQUEST ON THE VEHICLE'S PARKING BREAK SYSTEM. I'D LIKE TO GET THAT CHECKED OUT. ALSO, IT SEEMS AS THO MY LEFT REAR TIRE RUNS OUT OF PRESSURE QUITE FREQUENTLY, AS I'VE HAD TO FILL IT UP TWICE IN THE LAST TWO DAYS (IT GOT DOWN TO 24 FOR A DAY.) THESE ARE IMMEDIATE RISKS THAT I NEED TAKEN CARE OF ASAP. THANK YOU FR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413392April 22, 2021
ENGINE
I HAD MY OIL CHANGED 2 DAYS AGO. I DROVE TO WORK THE NEXT DAY WITH NO ISSUES. WHEN I WAS DRIVING HOME I HEARD A NOISE AND MY RPM METER WAS FLICKERING. MY CAR HAD STOPPED IN MIDDLE OF STREET. ONCE I WAS ABLE TO GET SAFELY TO THE SIDE OF THE ROAD I INSPECTED MY ENGINE AND SAW THERE WAS A HOLE THE SIZE OF 50 CENT COIN. IN THE ENGINE. I AM NOT SURE HOW THIS HAPPENED. AS I JUST BOUGHT THE CAR, 5 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413415April 22, 2021
ENGINE
THE VEHICLE WAS IN MOTION. I HEARD A NOISE UNDER THE HOOD. IT GOT LOUDER WHEN I WOULD LET GO OF THE GAS PEDAL. I TOOK IT TO THE HYUNDAI DEALERSHIP ON THORTON ROAD IN LITHIA SPRINGS, GA. IT'S TAKING 4-6 WEEKS JUST TO COMPLETE THE BEARINGS TEST. THE DEALERSHIP HAS NO AVAILABLE TEMPORARY VEHICLES, BECAUSE APPARENTLY SEVERAL OTHER OWNERS ARE IN FOR THE SAME ISSUE. THIS IS AN INCONVENIENCE, I'LL STILL BE MAKING PAYMENTS ON A VEHICLE THAT IS PARKED. WHEN I CALLED THE DEALERSHIP FOR A ROUGH ESTIMATE FOR TRADE IN, THEY TOLD ME 1K SINCE IT NEEDS A NEW MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412782April 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT ADDITIONAL OIL HAD TO BE ADDED TO THE VEHICLE OCCASIONALLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, (908) 645-0033) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN OIL CONSUMPTION TEST WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO HUDSON HYUNDAI (977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304, (866) 710-6765). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT TOO MUCH OIL WAS ADDED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412954April 19, 2021
ENGINE
MY CAR CUT OFF ON A CITY STREET, ON 4-11-21 AND WHEN I CUT IT BACK ON THE CHECK ENGINE LIGHT CAME ON AND WAS BLINKING WITH THE ACCELERATION REDUCED AND THE CAR WAS JERKING. I GOT THE CODE P1326 FROM A LOCAL AUTO STORE AND UPON DOING RESEARCH, I DISCOVERED THERE'S AN OPEN RECALL FOR THIS SPECIFIC CODE. I SCHEDULED THE APPOINTMENT WITH BOB MAYBERRY HYUNDAI, AND HAD THE CAR TOWED TO THE DEALERSHIP IN MONROE, NC. I CALLED FOR AN UPDATE AND WAS TOLD THAT THEY WERE WAITING ON THE CORPORATE OFFICE TO APPROVE THE NEXT STEPS AND THAT THE SAME CODE P1326 POPPED UP. I CALLED THE CORPORATE OFFICE ON WEDNESDAY MORNING AFTER GETTING NOWHERE WITH THE DEALERSHIP AND WAS CALLED SHORTLY AFTER STATING THAT THE CAR WAS READY FOR PICK UP FOLLOWED BY SOME THINGS THAT NEEDED TO BE REPAIRED. THEY CLEARED THE CODE WITH A SYSTEM UPDATE BUT WHEN I GOT THE CAR BACK IT WAS STILL GIVING ACCELERATION ISSUES, I CALLED AND REPORTED THE ISSUE TO THE HYUNDAI CORPORATE OFFICE AND WAS ADVISED TO TAKE THE CAR TO ANOTHER DEALERSHIP AND THEY WOULD WORK OUT THE DETAILS. I SCHEDULED MY APPOINTMENT WITH THE HYUNDAI OF LAKE NORMAN, NC FOR TODAY 4-19-21 AND WAS ADVISED THE CAR PASSED THE TESTS THAT THEY RAN AND AGAIN WAS PROVIDED A LIST OF RECOMMENDATIONS OF REPAIRS. I GOT THE CAR BACK AND NOW THE ACCELERATION ISSUES STILL IS ONGOING ESPECIALLY IF I AM STOPPED AND TAKE OFF BUT NOW IF I DRIVE OVER 50MPH THE CAR IS SHAKING. I HAD MY BRAKE PADS REPLACED AND PAID FOR THE OIL LEAK LAST WEEK. THIS IS THE SECOND DEALERSHIP THAT PUT ME PUT ME BACK IN THE CAR WITH KNOWN ISSUES. I FEEL LIKE THEY'RE GOING TO HAVE ME PAY FOR EVERYTHING BEFORE THE CAR IS REPAIRED AND NOW I AM IN FEAR THAT IF CAR SHUTS OFF AGAIN, MYSELF BUT MY CHILDREN COULD BE INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408583April 17, 2021
ENGINE
ENGINE HAD A CRITICAL ENGINE FAILURE, PER DASHBOARD?,WHILE DRIVING ON HIGHWAY, NO ENGINE WARNING ⚠️ LIGHTS BEFORE FAILURE! CAR ENGINE SWITCHED TO LOW GEAR AND IMMEDIATELY ONLY DROVE ABOUT 10MPH. I WAS ABLE TO MOVE TO SLOW LANE THEN OFF TO THE SHOULDER...MY CAR WAS NOT HIT BY ANY OTHER CAR...BUT IT DID COME CLOSE. DROVE PERFECTLY FINE UP TO ENGINE FAILURE/SEIZURE. THIS IS AN EXTREMELY UNSAFE CONDITION FOR A CAR ENGINE TO BE IN SUDDENLY. AGAIN NO OIL OR ENGINE LIGHTS ON BEFORE ENGINE FAILURE. HYUNDAI CASE HAS BEEN CREATED # 18049339 AND DEALER NOTIFIED. BOTH APPEARS TO ME NOT TO UNDERSTAND THE SERIOUSNESS OF THIS SAFETY HAZARD... ENGINE HAS BEEN REPLACED BY A CERTIFIED MECHANIC AFTER HYUNDAI REFUSED TO HELP WITH THIS MATTER. I WILL INCLUDE RESPONSE AND INVOICE FOR ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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