Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11338962July 12, 2020
ENGINE
I BOUGHT A 2011 SONATA 24 HOURS LATER I TOOK IT ON THE ROAD. JUST AS I GET AN HOUR AWAY FROM HOME I WAS GOING UP A STEEP HILL... THE NEXT THING I KNOW MY RPMS SHOT UP PAST FOUR AND THEN NEXT THING U KNOW EVERY LIGHT ON MY DASH CAME ON AND MY GAS PEDDLE STOPPED WORKING. I ALSO MADE SURE TO GET AN OIL CHANGE BEFORE I LEFT. ONCE I FINALLY GOT THE CAR TOWED BACK HOME I TRIED AGAIN TO START IT NOW MY ENGINE IS KNOCKING... I CONTACTED THE GUY WHO SOLD IT (LICENSED TO SELL CARS) MENTIONED HE DID NOT KNOW OF ANY RECALL. WILL BE CALLING A HYUNDAI DEALERSHIP NEAR ME IN THE AM FOR MORE INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337749July 6, 2020
ENGINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED SEVERAL ATTEMPTS WERE NEEDED TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTED NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337184July 2, 2020
ENGINE
I WAS AT A COMPLETE STOP AND WHEN I ACCELERATED TO APPROXIMATELY 15-20 MPH, THE RPMS INCREASED TO OVER 5,000 AND ENGINE BEGAN TO SHAKE HOWEVER WHEN PRESSING ON THE GAS PEDAL VEHICLE WOULD NO LONGER ACCELERATE. MY ENGINE, EPS, AND OIL LIGHTS ALL ILLUMINATED AND VEHICLE STALLED IN THE MIDDLE OF THE LANE. VEHICLE IGNITION WOULD NOT ENGAGE AFTER STALLING. I HAD TO HAVE THE VEHICLE TOWED. IN SEPT OF 2019 I HAD A SIMILAR ISSUE WITH HIGH RPMS, VEHICLE NOT ACCELERATING PROPERLY AND SAFETY LIGHT ILLUMINATING. I BROUGHT IT IN TO THE DEALERSHIP WHERE WE PURCHASED IT USED (JUNE OF 2019) AND THEY CLAIMED THEY COULD NOT FIND ANY PROBLEMS. NO RECALL WAS MENTIONED BY THEM SO I AM ASSUMING IT WAS NEVER LOOKED INTO. HAD IT NOT OF BEEN FOR THE TOW TRUCK DRIVER I WOULD HAVE NEVER BEEN MADE AWARE OF A POSSIBLE RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331662June 30, 2020
ENGINE
I WAS DRIVING ABOUT 60 ON HIGHWAY MY CAR LOST ALL ABILITY TO ACCELERATE AND EVENTUALLY KILLED MY BATTERY SO I RESTART THE CAR TO WHICH MY SPEED WAS NO LONGER GETTING ABOVE 20 MPH AND BARELY COST TO A PARKING LOT MIND YOU I WOULD HAVE POWER BUT NO ACCELERATION AND I HERD A KNOCKING THAT WAS NOT PRESENT BEFORE MY CAR JUST WAS SERVICED FOR A OIL CHANGE AND FILTER WAS PUT ON IT ABOUT TWO WEEKS FROM THE DAY IT HAPPENED WHICH THIS ALL CAME ABOUT JUNE 25, 2020 AND MY AC ALSO QUIT WORKING IT BLOWS BUT NO COLD COMES OUT JUST RECENTLY HAPPENED WITH IN THE PAST TWO WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331537June 29, 2020
EXTERIOR LIGHTING
INTERIOR DOME LIGHT STAYS ILLUMINATED WHEN VEHICLE IS RUNNING AND DOORS ARE CLOSED. IN ORDER TO HAVE THE INTERIOR DOME LIGHTS NOT ILLUMINATED, DOME LIGHT SWITCH HAS TO BE KEPT IN THE 'OFF ' POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331585June 29, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER FRIENDS DRIVEWAY. THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED. NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CAME TO A COMPLETE STOP WHEN IT CRASHED INTO THE CURB. NO INJURIES WERE SUSTAINED. NO POLICE REPORT WAS FILED. NO DAMAGED TO THE VEHICLE. THE DEALER DON DAVIS HYUNDAI (214 HIGHWAY 332 W, LAKE JACKSON, TX 77566) WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11330727June 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING CAR AND IT STALLED AND DIED. ENGINE MAKING CLUCKING SOUND. HAD TO TOW TO MECHANIC ENGINE LOCKED UP. ALSO BEFORE ENGINE FAILURE CAR HARD TO START .THE VEHICLE WAS IN MOTION WHEN DIED IN THE CITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330619June 24, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD CRACKED AT THE MIDDLE OF THE FRONT PASSENGER'S SIDE AIR BAG HOUSING. THE CONTACT STATED THAT THE CRACK WAS EXTENDED ALL OVER THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE POTAMKIN HYUNDAI LOCATED AT 6200 NW 167TH ST, MIAMI LAKES, FL 33014, WHERE THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONSUMER AFFAIRS OF THE MANUFACTURER CALLED THE CONTACT BACK AND STATED THAT THE MANUFACTURER OFFERED TO COVER HALF OF THE REPAIR COST. THE CONTACT WANTED TO KNOW THE COST OF THE REPAIRS PRIOR TO MAKING A DECISION ON THE OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330265June 23, 2020
SUSPENSION
AS I WAS DRIVING OVER 60MPH I NOTICED THAT MY CAR WAS PULLING IN DIFFERENT DIRECTIONS. I MADE IT OFF THE HIGHWAY AND TURNED A SHARP CORNER AND THE BOLTS TO THE LOWER CONTROL ARM APPEAR TO HAVE FELL OUT. THE DRIVER SIDE LOWER CONTROL ARM IS DANGLING. TOW TRUCK IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330226June 22, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
PURCHASED THE VEHICLE TODAY AND ODOMETER READS DIFFERENT THAN REPORTS. REPORT SHOW IT SHOULD 151,000 WHILE THE DASH SHOWS 92,583. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328549June 12, 2020
SEAT BELTS, STEERING, UNKNOWN OR OTHER
CLICKING IN STEERING WHEEL NOW WOBBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327466June 5, 2020
FUEL/PROPULSION SYSTEM
THE HYUNDAI SONATA 2011 FUEL PUMP FAILED AND THE CAR STOPPED IN THE MIDDLE OF THE ROAD. PUTTING ME IN DANGER OF AN ACCIDENT. THE ENGINE HAD BEEN REPLACED, AND OTHER SONATAS HAVE REPORTED PROBLEMS WITH THE FUEL PUMP. THE COST OF REPAIR WAS $605 FOR THE PUMP AND $300 FOR THE LABOR. THIS PUMP IS IN THE FUEL TANK AND IS VERY DANGEROUS. IT SHOULD BE RECALLED JUST LIKE THE ONES IN THE 2013 & 2014. I WANT A REFUND OF MY MONEY TO FIX THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327345June 5, 2020
STEERING, VISIBILITY/WIPER
WHEN I TURN STEERING WHEEL IT MAKES THE LOUD SOUND. MY WINDSHIELD ONLY WORKS ON FAST MODE. TRY TO CALL THE PLACE I GOT IT FROM THEY DON'T KNOW WHAT'S GOING ON. THEY WANT TO KEEP IT OVER NIGHT BUT CAN'T GET AHOLD OF ANYMORE FOR THEM TO GET IT. THEY WILL NOT RETURN MY CALLS. THE BEEN GOING ON SINCE I GOT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327063June 3, 2020
ENGINE
STARTING THIS PAST WEEKEND, MY SON'S CAR STALLED WHILE DRIVING BUT WAS ABLE TO RESTART AND GET TO HIS DESTINATION. YESTERDAY 6/2/2020 HE RECEIVED AN OIL CHANGE AND HEADED TO WORK. HIS ENGINE STARTED KNOCKING LOUDLY AND STARTED TO STALL AGAIN WHILE HE WAS ON THE HWY. HE WAS ABLE TO PULL OVER SAFELY. WE HAD THE CAR TOWED TO A GARAGE. THEY SAID IT WAS THE ENGINE SPECIFICALLY #3 ROD. THEY TOLD US IT HAS BEEN AN ISSUE WITH HYUNDAI FOR THIS ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327092June 3, 2020
ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE FUEL SENSOR STOPPED WORKING. CAN NOT TELL HOW MUCH GAS IS IN THE CAR. MY DAUGHTER RAN OUT OF GAS IN THE MIDDLE OF THE HIGHWAY ON HER WAY HOME FROM COLLEGE! THE CAR HAS NOW FAILED INSPECTION. I WAS TOLD THAT IT WAS THE FUEL SENSOR. PAID TO HAVE THIS REPLACED AT FIRESTONE AUTO CARE. DID NOT FIX THE PROBLEM. WAS THEN TOLD THAT THE HYUNDAI DEALERSHIP WOULD HAVE TO FIX IT BECAUSE IT MUST HAVE TO DO WITH THE COMPUTER SYSTEM. THIS CAR HAS MULTIPLE RECALLS AND EVEN THE ENGINE ITSELF BLEW UP. I CAN NOT KEEP LIGHTS ON IT BECAUSE EVERY TIME THE BULBS ARE REPLACED THEY BLOW. I EVEN ORDERED WHOLE OTHER TAIL LIGHT PACKAGE THINKING THAT WOULD HELP BUT IT DID NOT. THIS CAR IS NOTHING BUT A SAFETY HAZARD!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326962June 2, 2020
AIR BAGS
MY CAR HAS 110,000 MILES AND SUDDENLY THE AIR BAG LIGHT WILL NOT GO OFF. I KNOW I HAD RECALL #174 THAT WAS SERVICED IN JULY OF 2019. LESS THEN A YEAR LATER THE DEALER IS SUGGESTING I MAKE AN APPOINTMENT FOR A $125.00 DIAGNOSTIC CHECK!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325767May 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD ISSUES WITH THIS VEHICLE SINCE OCT 2019. AT THAT TIME I HAD A RECALL FOR THE HARD KNOCK SENSOR AFTER THAT IT CONTINUES TO GIVE ME ISSUES. THE CHECK ENGINE COMES ON CONTINUOUSLY EVERY WEEK. I FIX ONE ISSUE THEN THE LIGHTS COMES BACK ON FOR ANOTHER. MY CAR SHAKES WHILE DRIVING LIKE ENGINE WANTS TO STOP, DOESN'T WANT TO ACCELERATE OVER 40 MILES IN THE MIDDLE OF THE HIGHWAY STREETS IT'S NOT SAFE FOR A VEHICLE TO STOP ACCELERATING WITHOUT ANY WARNING THEIRS OTHER BYSTANDERS THAT CAN CRASH INTO ME.I CONTACTED HYNDUAI EVERY MONTH SINCE OCT URGING THEM TO DO A FULL DIAGNOSTIC CAUSE MY VEHICLE ALREADY HAS 13 RECALLS ON IT PREVIOUSLY AND I STRONGLY FEEL THIS VEHICLE IS ONE OF THE DEFECTIVE ONES. HYNDUAI KEEPS TURNING THEIR BACK ON ME AND TELLS ME I NEED TO FIX THIS THEN THIS THEN THAT. I ALSO HAVE A FUEL SMELL AND A EVAP CODE THAT KEEPS COMING ON WHICH THIS RECALL WAS SUPPOSED TO BE FIXED AND IF IT HAPPEND AGAIN ITS GUARANTEE TO BE FIXED AGAIN. HYNDUAI TOLD ME NO. THEY KEEP TURNING THEIR BACK ON ME. I FEAR THAT MY VEHICLE WILL CAUSE HARM TO ME AND OTHERS DUE TO THE LACK OF HYUNDAI NOT TAKING MY VEHICLE SAFETY SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325650May 23, 2020
POWER TRAIN
I HAVE BEEN HAVING INTERMITTENT TRANSMISSION PROBLEMS FOR A WHILE NOW. I?VE HAD THE CODES CHECKED SEVERAL TIMES AND BY SEVERAL PEOPLE, AND EACH ONE SAYS THAT ITS A CODE FOR A FAULTY AUTOMATIC TRANSMISSION TEMPERATURE SENSOR. IT CAUSES VERY HARD AND UNPREDICTABLE SHIFTING. WE?VE HAD TO STOP DRIVING IT ALL TOGETHER BECAUSE OF SAFETY CONCERNS DUE TO THE FACT THAT THE LAST TIME I DROVE IT I HAD MY 11 YEAR OLD DAUGHTER IN THE CAR WITH ME AND THE CAR WOULD NOT SHIFT INTO THE PROPER GEAR WHILE GOING THROUGH A BUSY INTERSECTION, AND WE WERE ALMOST T-BONED BY A LARGE SUV, THE IMPACT WOULD HAVE BEEN ON THE PASSENGER SIDE WHERE MY DAUGHTER WAS AND I HAVE REFUSED TO DRIVE OR ALLOW THE CAR TO BE DRIVEN SINCE. I HAVE FOUND A VERY LARGE NUMBER OF COMPLAINTS FOR THIS SAME ISSUE ON SEVERAL SITES ONLINE, MOST OF WHICH I HAVE COME ACROSS ON A SONATA FORUM. THIS IS A KNOWN ISSUE BY THE MANUFACTURER. THIS IS NOT SOMETHING THAT IS UNCOMMON AMONG THESE CARS, BUT IT IS EXTREMELY DANGEROUS, AND THE FACT THAT THERE HAS NOT BEEN A RECALL ISSUED TO CORRECT IT IS, IN MY OPINION, RECKLESS AND IRRESPONSIBLE. WE PUT OUR LIVES, AND THE LIVES OF OUR FAMILY AND LOVED ONES, IN THESE CARS BECAUSE WE TRUSTED THIS COMPANY/MANUFACTURER TO KEEP US SAFE, AND THEY HAVE FAILED AND CONTINUE TO FAIL BY NOT ADDRESSING THIS ISSUE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325194May 19, 2020
AIR BAGS, SEAT BELTS
THE AIRBAG LIGHT TURNED ON AND DOESN'T GO AWAY I HAVE KIDS AND I DON'T FEEL SAFE DRIVING WITH THIS LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324813May 16, 2020
STEERING, UNKNOWN OR OTHER
STEERING VIBRATES AND BECOMES ERRATIC WHEN CHANGING LANES OR OVER GRAVEL/ROUGH ROADS. DEALER TELLS ME IT IS A FUNCTION OF THE SPEED CONTROLLED DEVICE, APPEARS TO BE CONTROLLED BY COMPUTER. SPEED UP OR DWN TRIGGERS VIOLENT SHAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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