Hyundai Sonata Complaints (2021)

190 consumer complaints on file.

#11716730February 9, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Hyundai Sonata. While driving at various speeds, the vehicle unexpectedly shut off without warning. There was an abnormal popping sound coming from the vehicle with an abnormally strong fuel odor inside the vehicle. The contact stated that the vehicle was consuming an excessive amount of fuel. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and the manufacturer were not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716213February 6, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle was shaking abnormally. The vehicle was taken to the dealer; however, the contact was informed that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part was not available for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714874February 1, 2026
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Will be driving the car and suddenly hear a beep. Then the dashboard will flash with the ABS light engine light tire pressure light check Blindspot sensors, forward collision sensors. once all the lights appear on the dashboard, I can no longer accelerate. i’ve cleaned the throttlebody. I’ve replaced the gas pedal and it’s still kicking back the same code it still does it the same identical thing. It’s given out on me three times since December with an infant in the car. We are now in February.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712843January 23, 2026
FUEL/PROPULSION SYSTEM
I took my car to the dealer on [XXX] with concerns about the strong gas smell that I have been smelling. The Hyundai dealership kept my car for 3 days and stated they could not smell the gas after driving the vehicle themselves. They did repair a cracked cylinder head however they did tell me that it wouldn't have been the cause of the fuel smell. They stated next time I am out driving, and I notice the smell to "pop" into the dealership to have it checked again. While this is good in theory, it is not something I am just able to do. I am [XXX], one of which is still in a car seat and unable to unbuckle themselves to get out if something terrible like a fire was to arise. This was the 2nd time taking my car in, as it was previously fixed in Feb 2025 due to another recall on the gas tank expanding. I do not feel safe transporting my children in a vehicle that is still reeking of gas and a possible hire hazard with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711248January 15, 2026
UNKNOWN OR OTHER
Component or system involved and availability for inspection: The issue involves the transmission / drivetrain system. When I entered my VIN on Hyundai’s official dealership website, a safety recall related to the transmission appeared. I took a screenshot of this recall. When I later contacted Hyundai Motor America and spoke with my assigned case manager, I was told that no such recall existed for my VIN. A few days after that call, the recall no longer appeared when checking the VIN online. The vehicle is available for inspection upon request. How safety was put at risk: A transmission-related safety recall presents a risk of loss of power, inability to accelerate, or sudden mechanical failure, which could increase the risk of a crash, especially during normal driving conditions such as merging, accelerating, or driving at highway speeds. The uncertainty and inconsistency regarding whether a safety recall applies to my vehicle has put my safety and the safety of others at risk. Confirmation by dealer or service center: The problem has not been repaired by a dealer, as Hyundai denied that a recall existed despite it previously appearing under my VIN on their official website. Independent service centers that recently serviced the vehicle did not identify or report any transmission warnings or failures. Inspection by manufacturer or others: The vehicle has not been physically inspected by Hyundai for this recall issue. My only interaction with the manufacturer was a phone call + email with a Hyundai case manager, who stated that no recall applied to my VIN. Warning lamps, messages, or prior symptoms: There were no warning lights, messages, or symptoms prior to this issue. The vehicle recently received routine maintenance, including an oil change, tire balancing, and tire rotation, and none of the service providers reported any problems or concerns related to the transmission or overall vehicle condition. I am 34 weeks pregnant with no way to the hospital.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709919January 9, 2026
ENGINE, SUSPENSION, LANE DEPARTURE: ASSIST
Engine makes rattling and knocking noises. Transmission hesitates and jerks Suspension front struts and rear shocks are bad. Possible the isolators. Having horrible back pain when riding in car. Starter intermittently doesn't work Lane keep assistance goes over small bump in road will make car drive in opposite lane into on coming traffic. Took car to Tameron hyundai in Birmingham on the 29th of December 2025. Told them everything thats going on with the car. They did nothing about any of the issues. Car has 55,000 miles on it as that is when all problems have incurred. 60000 mile Warranty expires in February of this year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709821January 9, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I was driving my 2021 Hyundai Sonata at approximately 3:00 AM when the vehicle suddenly began shaking and vibrating. While stopped at a traffic light, the check engine light illuminated, and the engine was shaking severely. I immediately pulled over and shut off the engine. After waiting approximately one hour, I restarted the vehicle, but it was only able to drive very slowly. The following day, the vehicle was towed to a local repair shop. Diagnostic testing showed a cylinder 3 misfire, along with EVAP system errors and faulty fuel injector issues. This failure occurred without warning and created a potential safety risk while driving. I am concerned this may be related to a defective fuel system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709594January 8, 2026
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Please see Attachment To Whom It May Concern, I am writing to formally notify you under the Virginia Motor Vehicle Warranty Enforcement Act (Virginia Lemon Law, Va. Code §§ 59.1-207.9 to 59.1-207.16) that my 2021 Hyundai Sonata, has a nonconformity that substantially impairs its use, value, or safety. On June XX, 2025 I delivered my vehicle to Pearson Hyundai for repair due to the fuel pump recall. As of today September XX, 2025 the vehicle has been out of service for more than 89 days, well beyond the 30-day threshold set by Virginia law. Despite this, the manufacturer has failed to complete the required recall repair in a reasonable amount of time. This constitutes a violation of my rights under Virginia’s Lemon Law. Therefore, I am formally demanding relief as provided by law: Repurchase of my vehicle for the full contract price, including taxes, fees, and incidental charges, less a reasonable allowance for use, OR Replacement with a comparable new vehicle acceptable to me. Please respond in writing within 15 days of receipt of this letter. If this matter is not resolved, I will be forced to escalate through the Virginia Attorney General’s Office, the National Highway Traffic Safety Administration (NHTSA), and, if necessary, legal action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707864December 30, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
I own a 2021 Hyundai Sonata 1.6T, which has an open NHTSA safety recall (25V796000) related to fuel tank pressurization and fire risk. I brought the vehicle to an authorized Hyundai dealership due to a check engine light, reduced performance, and DTC P14EE, which aligns with the recall condition. The dealership refused to treat the concern as recall-related unless I paid a diagnostic fee and later attempted to reclassify the issue as a customer-pay fuel pump repair. During this visit, the dealership replaced a fuel system sensor without my authorization, which I did not approve or consent to. The dealership has not provided documented test results explaining how the recall condition was ruled out and has not documented recall inspection on the repair order. I expressed that I do not feel safe driving the vehicle due to the fuel system recall and drivability issues. The dealership also refused to provide alternate transportation. I am concerned the recall is not being handled in compliance with NHTSA requirements and that unauthorized repairs were performed while attempting to shift a recall-related condition to the customer. I am requesting review of recall handling and dealer compliance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707812December 30, 2025
FUEL/PROPULSION SYSTEM
Recall number (25V796000) There is No remedy available. I am Experiencing fuel system issues that may relate. Dealer and corporate refusing meaningful support and expecting me to pay $1,600 to replace fuel assembly. I feel unsafe driving my vehicle at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707339December 28, 2025
UNKNOWN OR OTHER
NHTSA: #25V796000 Recall: #286 2020-23MY SONATA (DN8/DN8A) FUEL TANK Issued on 11/18/2025 and there is no remedy yet for this issue. Hyundai of Ocala has not issued me a loaner car. What am I supposed to do? It’s been over a month since the recall was posted and still no remedy. I’m concerned for mine and my families safety. This car is our only means of transportation. I need a solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706868December 23, 2025
SEAT BELTS, UNKNOWN OR OTHER
P0471 error comes up off and on, this is recall related but the dealership refuses to address it. The seatbelt has to be clicked 2x in order to stick. Happens with driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700120November 18, 2025
ELECTRICAL SYSTEM
My 2021 Hyundai Sonata Limited Hybrid 12v battery has started to die randomly. My car is currently with the Hyundai dealer to confirm if this will be a warranty claim. Searching online, I have found other posts of people complaining about a similar issue with their 2021 Hyundai Sonata Hybrid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699648November 16, 2025
SEATS
The driver seat motor malfunctioned when pennies got jammed iin the unprotected/exposed seat tracks. Hyundai would not cover the warranty and charged me $2000.00 for repair. After complaining to the Hyundai National customer service they would not consider my point of contention that the unproteted/exposed tracks contributed to the failure. A professional mechanic stated that a fuse should have failed before the motor malfunctioned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698349November 8, 2025
VISIBILITY/WIPER, ENGINE, UNKNOWN OR OTHER
The vehicle's HVAC (heating) system failed. It stopped producing heat on one side of the vehicle. My mechanic/dealer diagnosed the issue as a broken component within the HVAC case under the dashboard, requiring full dashboard removal and a repair estimated at over $3,000. This failure prevents the defroster from working properly, which is a major safety hazard as it cannot clear fog or frost from the windshield. A search of online forums and owner communities shows this is a widespread complaint from many other Hyundai owners, often identified as a failed blend door or blend door actuator, which requires the same expensive dashboard removal to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695902October 27, 2025
POWER TRAIN
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost power. The vehicle was coasted over to the right side of the road, turned off, restarted, and returned to normal functionality. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V746000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694723October 21, 2025
ELECTRICAL SYSTEM
Car sits several days at a time. Door locked. 12 volt auxiliary battery goes dead within 60 minutes after driving 60 miles. Happened 6 times in last 6 weeks. Battery is lithium. Dealer looked at car Sept 8. They did cursory check and said my rodent deterrent caused issue. After driving 60 miles. Turned rodent deterrent off. Still have issue. Car resets the 12 volt battery nearly daily. Lithium battery if bad can blow up and cause vehicle fire. Car is parked in car port next to house. If fire, it burns up my house also. This is fire hazard. If the battery is bad, it must be fixed. Car under 10 year 100,000 mile bumper to bumper warranty. I need car fixed. NOT just looked at. This is fire hazard till it is fixed,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685401September 5, 2025
POWER TRAIN, ELECTRICAL SYSTEM
2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with no campaign/recall issued. Dealer states there is no recall campaign on this vehicles specific VIN # and NHTSA currently shows no open recalls for this vehicle. However, Hyundai advertises an 8-Speed DCT Safety Recall for the same year, make and model, and describes this identical issue, but has left this vehicle's VIN# out of scope for this recall, which is continuing to demonstrate the same issues. Current dealer/manufacturer response: On 9/4/2025, the dealer declined warranty or recall repair unless the fault was active on their diagnostic scan at the moment the scan was performed. A photo was provided to the mechanics of the dashboard showing the transmission service warning, with current mileage. The dealer advised there were no diagnostic log history showing the transmission error code even with photographic proof and attempted to return the vehicle to me. I have rejected the return of the vehicle and advised that this needs to be escalated, because if logs are not appearing, this is even a bigger cause for concern and that the vehicle is a safety hazard. Concern: Because this vehicle required an early transmission replacement and is now exhibiting new transmission/shifter warnings, I am concerned the failure relates to the known transmission/shifter recall on this model and that the recall scope and/or remedy is incomplete for the affected vehicles including my vin #. It is also possible the dealership is attempting to run out the warranty which expires in 3 months. Vehicle, photo of the warning, and service records are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685346September 5, 2025
UNKNOWN OR OTHER
The parking assistant camera on the front of the car is loose, which means that the bracket is broke. I took my car into Hyundai and they could not explain to me how it got broke or came loose and this is a safety issue because this helps you park and see what’s in front of you when parking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679975August 11, 2025
ELECTRICAL SYSTEM
Owned car since 09/2024 with 64K miles. Battery system (12V/hybrid system) has shut down and died 47 times since 04/2025 - no shut downs before then. Car with ~69K miles at that time. Dealer had car six weeks (05/17 to 07/05/2025) and it died “a number” of times and report that Hyundai claims this is “what the car is supposed to do.” Since 07/05 it has died 12 times just sitting in my driveway or the lot at work. This is NOT normal. Internet blogs show DOZENS of other Hyundai hybrid owners reporting the exact same issue. Car now with 75K miles and under warranty. Dealer will not replace battery system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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