Hyundai Sonata Complaints (2003)

199 consumer complaints on file.

#10654669November 13, 2014
FUEL/PROPULSION SYSTEM
I WAS INFORMED THIS VEHICLE HAS A ONE-WAY SAFETY VALVE IN THE FUEL FILLER NECK THAT WHEN WORKING PROPERLY WILL PREVENT FUEL FROM ESCAPING SHOULD THERE BE A ROLL OVER. THIS VALVE MUST BE STUCK IN THE PARTIALLY OPEN POSITION SINCE IF CAUSES A SIGNIFICANT RESTRICTION WHEN FUELING THE CAR. WHEN FUELING THE CAR, FUEL DOES NOT FLOW PROPERLY AND ONLY ACCEPTS HALF GALLON AT A TIME BEFORE THE FUEL HANDLE SHUTS OFF. THEN I MUST WAIT FOR THE GAS IN THE FILLER NECK TO DROP BEFORE I CAN CONTINUE TO FUEL VEHICLE AND THEN CONTINUALLY REPEAT THIS PROCESS. THOUGH VERY TIME CONSUMING TO FILL IT UP, THIS IS A SAFETY ISSUE SINCE THE VALVE DOES NOT OPERATE AS DESIGNED. I WAS INFORMED IT WOULD COST OVER $600 TO REPLACE THIS VALVE AND I WOULD THINK IT SHOULD BE A MANUFACTURER'S DEFECT. THE CONSUMER HAS NO CONTROL THAT WOULD INFLUENCE THE VALVE'S PROPER FUNCTIONALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640874October 2, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHROME COVERING ON THE INTERIOR DOOR HANDLE WAS CORRODED AND CRACKED, WHICH CREATED SHARP EDGES ON THE HANDLE. WHEN USING THE DOOR HANDLE TO EXIT THE VEHICLE, THE CONTACT EXPERIENCED SCRATCHES AND SMALL LACERATIONS DUE TO THE SHARP EDGES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V317000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10629321August 29, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY NEIGHBORS INFORMED ME THAT MY BRAKE LIGHTS WERE STUCK ON. ONE OF THEM RESEARCHED AND READ THAT IT MAY BE THE M48 STOP LAMP SWITCH. WE FOUND THE PLASTIC BACKING PORTION FROM THE CONTACT PLATE THAT PUSHES THE SWITCH IN. IT WAS BROKEN IN PIECES AND LAYING ON THE FLOOR MAT BELOW THE BRAKE PEDAL. HE REPLACED IT WITH SOMETHING THAT IS TEMPORARILY DOING THE JOB. I WILL BE TAKING MY CAR INTO THE HYUNDAI DEALER NEXT WEEK TO HAVE THIS FIXED. THEY WILL ALSO BE REPLACING MY GAS TANK THAT GOT PUNCTURED WHILE THEY WERE REPLACING THE VALVE-CANISTER CL, CANISTER ASSY., AND VALVE-PURGE CONTR. BACK IN FEB. 2014 WHEN I COULD NOT EASILY GET FUEL INTO THE VEHICLE. I BELIEVE THE FUEL ISSUE SHOULD BE A RECALL AS WELL FROM ALL OF THE PEOPLE I HAVE SEEN ON THE INTERNET SEARCHING FOR RESOLUTIONS TO THE SAME PROBLEM WITH THEIR HYUNDAI'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629368August 29, 2014
FUEL/PROPULSION SYSTEM
I WAS HAVING GREAT DIFFICULTY GETTING FUEL INTO THE VEHICLE. I TOOK IT TO THE HYUNDAI DEALERSHIP IN ANNAPOLIS, MD. THEY REPLACED THE VALVE-CANISTER CL, CANISTER ASSY., AND VALVE-PURGE CONTR. WHEN I PICKED UP THE VEHICLE, THE ISSUE HAD NOT BEEN RESOLVED. I TOOK IT BACK AND I'M NOT SURE WHAT OTHER PARTS THEY MAY HAVE REPLACED BECAUSE I NEVER AGAIN RECEIVED ANY PAPER WORK. WHEN I PICKED IT UP AGAIN, I WAS ABLE TO PUT GAS IN IT, BUT IT WAS LEAKING FUEL ALL OVER THE ROAD AFTERWARDS. THEY HAD PUNCTURED A HOLE IN MY GAS TANK WHILE WORKING ON IT. IT TOOK APPROXIMATELY A MONTH & FOUR TRIPS TO THE DEALERSHIP TO GET THIS ALL RESOLVED. AND THEN ON AUG. 4, 2014 I FILLED MY GAS TANK UP & FUEL STARTED LEAKING IN THE DRIVEWAY AGAIN. WHATEVER THEY PATCHED THE HOLE IN THE GAS TANK WITH INSTEAD OF REPLACING IT, HAD BLOWN. I CONTACTED THE DEALERSHIP ON AUG. 5, 2014. WHEN THE NEW SERV. MNGR. FINALLY AGREED TO LOOK AT THE VEHICLE ON AUG. 12, 2014, HE TOLD ME THAT IT WAS IN FACT THEIR FAULT & THAT HE WOULD ORDER A NEW GAS TANK & IT WOULD ARRIVE IN 3-5 BUSINESS. HE ALSO TOLD ME THAT THEY NEEDED TO REPLACE ALL OF THE PARTS THAT I HAD ALREADY PAID FOR BACK IN FEB. I TOLD HIM THEY ALREADY REPLACED THEM & HE SIMPLY SAID OK & SCRATCHED THEM OFF THE ESTIMATE OF WHICH HE WILL NOT PROVIDE ME A COPY OF. I HAVE CONTACTED THEM NUMEROUS TIMES, BUT THEY STILL HAVE NOT REPLACED THE GAS TANK. I EMAILED THE SERV. MNGR. & COPIED THE CEO YESTERDAY HOPING THIS MIGHT INCITE A RESPONSE. THE ASSIST. SERV. MNGR. EMAILED ME THIS MORNING & ASKED ME IF I COULD DROP IT OFF NEXT WED. I TOLD HIM I HAD 2 APPT.'S THAT DAY & COULD ONLY DO SO IF THEY COULD PROVIDE ME WITH A VEHICLE. I HAVE NOT HEARD BACK. I BELIEVE THE ISSUE OF NOT BEING ABLE TO GET FUEL INTO THE VEHICLE SHOULD BE A RECALL AS WELL FROM ALL OF THE PEOPLE THAT I HAVE SEEN ON THE INTERNET SEARCHING FOR RESOLUTIONS TO THE SAME PROBLEM WITH THEIR HYUNDAI'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618738August 4, 2014
STRUCTURE, ENGINE
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE FRONT WHEELS APPEARED TO BE ANGLED INWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE FRONT PASSENGER SIDE OF THE ENGINE CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618358August 2, 2014
WHEELS, STRUCTURE
PASSENGER SIDE CRADLE RUSTED THROUGH. DRIVER SIDE IS FINE. RECALL # 089. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617782July 30, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VERY HEAVY RUST ON RIGHT SIDE ,THE SUB FRAME GAVE WAY AND RIPPED THE CV AXLE OUT OF ITS HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587150May 7, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
CAR QUITS RUNNING WHEN I PUT FUEL IN IT, I HAVE TRIED CHANGING FUEL PUMP ,FILTER NOTHING WORKS WAS GOIN DOWN THE FREEWAY CAR DIES FOR NO APPARENT REASON CAME SO CLOSE TO HAVING AN ACCIDENT BECAUSE I WAS IN FAST MOVING LANE. SO I PULLED OVER AND TOOK AROUND 10 MIN, FINALLY STARTED. STOP ATGAS STATION TO FILL UP WITH GAS HAD TO SET FOR 30 MIN BEFORE MY CAR WOULD START , I NEED TO NO WHAT IS WRONG WITH THIS CAR BEFORE SOMEONE IS SERIOUSLY HURT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586391May 4, 2014
AIR BAGS
AIR BAG WARNING LIGHT HAS ILLUMINATED EIGHT (8) TIMES SINCE JANUARY 2005 WHEN VEHICLE HAD ONLY 24,718 MILES. DEALER HAS BEEN UNABLE TO DUPLICATE THE FAULT AND HAS SIMPLY CHECKED THE SYSTEM AND CONNECTIONS AND RESET THE WARNING LIGHT OTHER THAN A ONE-TIME UNDER SEAT HARNESS REPLACEMENT (>$1000 UNDER WARRANTY) WITHOUT RESOLVING THE PROBLEM. MOST OCCURRENCES HAPPENED DURING THE WARRANTY PERIOD BUT THE FAULT STILL OCCURS 1-2 TIMES A YEAR. THIS IS A COMMON MANUFACTURER'S DEFECT ACCORDING TO INTERNET POSTS AND IS A SERIOUS SAFETY ISSUE WHICH NEEDS TO BE RESOLVED BY THE MANUFACTURER. THIS MANUFACTURER'S DEFECT NOT ONLY CAUSES A SAFETY OF USE ISSUE WHEN THE LIGHT ILLUMINATES, IT COSTS THE VEHICLE OWNER AN EXPENSIVE SERVICE CHARGE TO HAVE THE SYSTEM CHECKED (TO NO AVAIL FOR THIS COMPLAINANT) AND THE LIGHT RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586392May 4, 2014
STRUCTURE:BODY
CHROME ON INTERIOR DOOR HANDLES PEELS AND CREATES LACERATION HAZARD. THE MANUFACTURER ISSUED A RECALL TO REPLACE AFFECTED HANDLES BECAUSE OF A STATED LACERATION HAZARD. THE DEALER REPLACED HANDLES UNDER THE RECALL. HOWEVER, THE REPLACEMENT HANDLES ARE NOT AN IMPROVED PRODUCT AND THE CHROME PEELS LIKE THE ORIGINALS. THE DEALER ONLY ALLOWS ONE REPLACEMENT UNDER THE RECALL, WHICH CREATES A CONTINUING HAZARD TO THE OWNER AND PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582899April 15, 2014
STEERING
RETURN POWER STEERING LINE STARTED LEAKING. VEHICLE WAS ALMOST IMPOSSIBLE TO STEER. ALL FLUID DRAINED OUT.*TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582903April 15, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
METAL BRAKE LINES TO REAR BRAKES RUSTED OUT CAUSING BRAKES TO FAIL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565479February 23, 2014
STRUCTURE:BODY:DOOR
BOUGHT CAR USED FROM LOT...CHROME PLATING ON HANDLES PEELING AND CUT YOU IF YOUR NOT CAREFUL. JUST FOUND OUT THERE WAS A RECALL FOR THIS BEFORE I PURCHASED THE CAR. IS THERE ANYTHING I CAN DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556953December 22, 2013
SERVICE BRAKES
OVER THE PAST YEAR, WHILE TRAVELING AT VARIOUS SPEEDS, IN VARIOUS WEATHER CONDITIONS MY BRAKE PEDAL VERY SPORADICALLY WILL NOT DEPRESS. THE PEDAL IS SOLID AND WILL NOT MOVE/RESPOND FOR BETWEEN 1 AND RECENTLY UP TO ABOUT 6 SECONDS, WHICH IS A LIFETIME WHEN YOU ARE TRYING TO STOP A CAR AT 55 MPH. TWO AUTO SHOPS HAVE DRIVEN THE CAR AND CAN NOT RECREATE OR DIAGNOSE THE ISSUE. BASED ON MY OWN RESEARCH, I FINALLY RESIGNED TO HAVE THE MASTER CYLINDER REPLACED. HOWEVER, WHILE THE MECHANIC WAS REPLACING THE MC HE NOTICED THAT THE VACUUM HOSE HAD A METAL CLAMP NEAR THE MC END AND THE CLAMP HAD SHIFTED DOWN THE HOSE. INSIDE THE HOSE, WHERE THE CLAMP HAD BEEN, THERE APPEARED TO BE A SPRING LOADED VALVE, POSSIBLY AN INTERNAL CHECK VALVE, WHICH WAS NOW "LOOSE" IN THE HOSE. IT SEEMS THAT IF THE CLAMP IS IN FACT KEEPING THE VALVE IN PLACE AND IT SLOWLY DRIFTS OVERTIME THIS PROBLEM IS SOMETHING THAT WOULD ONLY APPEAR WITH OLDER CARS. ALSO, I'VE SEEN REPORTS ON INTERNET FORUMS WHERE OTHERS HAVE DESCRIBED THE SAME BRAKE PROBLEM, HOWEVER THERE IS NO RECALL LISTED FOR THIS ISSUE. I DON'T KNOW HOW MANY INCIDENTS NEED TO BE REPORTED BEFORE ACTION IS TAKEN, BUT AS THIS IS A LIFE-THREATENING PROBLEM I WOULD HOPE YOU TREAT IT WITH URGENCY AND INVESTIGATE IT FULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556483December 18, 2013
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES OF MY 2003 HYUNDAI SONATA WENT UNDER A RECALL IN JULY 2009 BECAUSE THE CHROME PLATING WAS SPLITTING OPEN AND CUTTING PEOPLE. THREE DOOR HANDLES WERE REPLACED AND ONE WAS REWRAPPED TO FIX THE PROBLEM. IN SEPTEMBER 2013 THE SAME ISSUE AROSE WHEN MY WIFE AND BROTHER-IN-LAW CUT THEIR HANDS ON THE DOOR HANDLES, WHOSE CHROME PLATING HAS AGAIN BEGUN TO SPLIT. HYUNDAI HAS SAID THAT NO REPAIRS WILL BE MADE, SINCE THE HANDLES WERE TREATED AND THE 2009 RECALL HAS FINISHED. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10552035November 13, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR OF THE VEHICLE BEGAN SWAYING ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE MECHANIC STATED THAT BOTH REAR STRUTS WOULD HAVE TO BE REPLACED. WHILE THE REPAIR WAS BEING PERFORMED THE REAR DRIVER'S SIDE UPPER CONTROL ARM FRACTURED. THE MECHANIC STATED THAT THE REAR UPPER CONTROL ARM AND FRAME WERE SEVERALLY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 1/6/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546258September 30, 2013
FUEL SYSTEM, GASOLINE
I WAS INFORMED THIS MODEL HAS A SAFETY VALVE IN THE GAS FILLER NECK THAT WILL PREVENT THE GAS FROM LEAKING OUT SHOULD THE VEHICLE OVERTURN. MY VALVE MUST BE STUCK IN THE PARTIALLY OPEN POSITION SINCE I CAN ONLY FILL THE GAS TANK EVERY ONE-THIRD OF A GALLON BEFORE THE GAS DISPENSER SHUTS OFF. THEN I HAVE TO WAIT 10 SECONDS FOR IT TO SEEP INTO THE TANK BEFORE I CAN CONTINUE TO PUMP. FILLING MY 17 GAL TANK TAKES ABOUT 10-12 MINUTES WITH MOST OF THE TIME JUST WAITING FOR THE GAS TO SEEP INTO THE TANK. HYUNDAI WANTS OVER $600 TO REPAIR. UNACCEPTABLE SINCE IT APPEARS TO BE A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514819June 3, 2013
AIR BAGS, STRUCTURE:BODY:DOOR
REAR ENDED THE VEHICLE IN FRONT AT A STOP LIGHT. THE AIRBAGS NEVER DEPLOYED. NOW THE AIRBAG LIGHT IS ON IN THE VEHICLE. REPAIRS ARE $1349.00 REPLACE THE WIRE HARNESS. I NOTICED THIS HAS HAPPENED REPEATEDLY WITH THESE VEHICLES, WHY HAS NOTHING BEEN DONE. THIS IS A SAFETY HAZARD, BUT THE CHROME WEARS OFF THE DOOR HANDLE AND A RECALL IS ISSUED. SOMETHING IS ROTTEN HERE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502443March 12, 2013
FUEL/PROPULSION SYSTEM
LIKE MANY OTHER COMPLAINANTS, FOR THE PAST MONTH, I HAVE EXPERIENCED PROBLEMS FILLING UP MY GAS TANK. AFTER ONLY 1 GALLON OR LESS, THE PUMP AUTOMATICALLY SHUTS OFF AS IF THE TANK IS FULL. IT HAS TAKEN ME APPROXIMATELY 10 MINUTES JUST TO PUT 1/4 TANK OF GAS IN MY VEHICLE. WHEN THIS FIRST HAPPENED, GAS OVERFLOWED AND SPILLED ON MY SHOES, MY CAR, AND THE GROUND. THINKING THERE WAS A PROBLEM WITH THE GAS PUMP, I WENT TO A DIFFERENT GAS STATION AND HAD THE SAME PROBLEM. IN VIEWING FORUMS THROUGHOUT THE INTERNET, THIS APPEARS TO BE A PROBLEM THAT'S BEEN ONGOING FOR SEVERAL YEARS NOW FOR THIS CAR MODEL. IT IS A SAFETY HAZARD DUE TO THE POTENTIAL FOR GAS TO OVERFLOW ONTO A PERSON AND THE OUTSIDE OF THE VEHICLE, WHICH COULD LEAD TO A FIRE UNDER CERTAIN CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501051March 2, 2013
STRUCTURE, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE CHROME ON THE INTERIOR DOOR HANDLE OF DRIVER SIDE EXHIBITED A CRACK AND SEPARATED. MY WIFE CUT HER FINGER ON THE CRACKED CHROME PLATING. I CONTACTED HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151 AND WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE DOOR HANDLE RECALL (I.E., NHTSA CAMPAIGN ID NUMBER: 09V171000). I DON'T UNDERSTAND HOW ONE VEHICLE CAN BE RECALLED WHILE OTHERS OF THE SAME YEAR AND MODEL ARE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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