Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11394515February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING A TURN OUT OF HER DRIVEWAY, AN ABNORMAL KNOCKING NOISE WAS HEARD, AS WELL AS WHEN DRIVING OVER SMALL SPEED BUMPS THE VEHICLE WOULD VIBRATE. THE CONTACT WAS UNSURE OF WHERE THE NOISE WAS COMING FROM. THE VEHICLE WAS TAKEN TO BAKERSFIELD HYUNDAI (5300 WIBLE RD, BAKERSFIELD, CA 93313) WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED HOWEVER, THE SPARK PLUGS AND THE OIL WAS CHANGED. THE FAILURE PERSISTED FOR AWHILE AND THEN WENT AWAY. THE CONTACT STATED THAT SHE THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE LOCAL DEALER WAS NOT CONTACTED IN REGARDS TO THE PARTS AVAILABILITY AS THE RECALL NOTICE STATED THAT A REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE OR ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390203January 27, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WAYNE MAZDA (1244 NJ-23, WAYNE, NJ 07470) TO VERIFY IF THE ENGINE WAS ELIGIBLE FOR AN ENGINE REPLACEMENT UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE VEHICLE OPERATED AS INTENDED HOWEVER, AFTER LEAVING THE DEALER, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE ENGINE PASSED ALL TEST AND WAS OK. THE CONTACT LEFT THE DEALER A SECOND TIME AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389563January 23, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RADIO WENT COMPLETELY OUT. HEAD LIGHTS AND TAIL LIGHT ALWAYS GOING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389504January 22, 2021
ENGINE
MY HYUNDAI SONATA 2011 WITH VIN [XXX], IS HAVING ISSUES THAT IS CONNECTING-ROD BEARINGS IN THE ENGINE THAT COULD WEAR OUT PREMATURELY AND DAMAGE THE ENGINE. THIS IS SIMILAR TO THE SAME RECALL TIED TO HYUNDAI SONATA 2011 - 2013 HYBRID. THE ONLY DIFFERENCE IS MY CAR IS NOT AN HYBRID. I BELIEVE THIS TO BE THE SAME ISSUE AND I COULD BE JUNKING MY CAR BECAUSE OF THIS ISSUE. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388323January 15, 2021
STEERING, SUSPENSION
FRONT DRIVER STRUT COIL SPRING BROKE WHILE PARKED . POWER STEERING ASSIST MOTOR COUPLING GEAR BROKE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388364January 15, 2021
UNKNOWN OR OTHER
THE CAR DOES NOT START AT RANDOM, USUALLY AFTER IT HAS BEEN DRIVEN SOMEWHERE LIKE THE GAS STATION OR THE GROCERY STORE. IT CANNOT BE JUMP-STARTED AND PUMPING THE BREAKS HAS NO EFFECT, THE ONLY WAY TO GET THE CAR TO START IS TO WAIT, LETTING THE CAR SIT OFF FOR A WHILE, AND EVENTUALLY, AN ATTEMPT TO RESTART THE CAR WILL WORK (NOTE: "A WHILE" CAN RANGE FROM ANYWHERE FROM 10 MINUTES TO 4 HOURS). THE BATTERY AND STARTER HAVE BOTH BEEN TESTED TO BE FUNCTIONAL AND THUS ARE NOT THE CULPRIT. THIS ISSUE HAPPENS REGARDLESS OF HOW NEW THE BATTERY IN THE KEY IS. THIS ISSUE HAS RESULTED IN BEING STRANDED IN SOME PLACES FOR LONG PERIODS OF TIME. THIS HAS BEEN HAPPENING FOR 3 YEARS AND HAS STARTED HAPPENING WITH MORE FREQUENCY AS TIME GOES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388186January 14, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TOTAL LOSS OF CAR DUE TO ENGINE FIRE. ON DEC 30,2020 AT MILE MARKER 31 ON I95 SOUTH OUTSIDE OF STONEY CREEK VA, WHEN I WAS DRIVING, ALL LIGHTS CAME ON THE DASHBOARD AT THE SAME TIME-THEN WE LOST ABILITY TO ACCERLEATE-GAS PEDAL NOT WORKING. WE PULLED OVER ON THE SIDE OF I95-SMOKE CAME OUT OF ENGINE AND WITHIN 10 MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11387175January 8, 2021
ELECTRICAL SYSTEM, SUSPENSION, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND WAS HEARD UNDER THE VEHICLE AFTER GOING OVER A BUMP IN THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY WITH THE FUEL SYSTEM AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE FUEL SYSTEM AND MAP SENSOR WERE FAULTY AND NEEDED TO BE REPLACED. THE FUEL SYSTEM WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE STRUTS WERE NOT INSPECTED. CRAIN HYUNDAI LITTLE ROCK (11701 COLONEL GLENN ROAD, LITTLE ROCK, AR 72210 (501) 604-1500) WAS CONTACTED AND CONFIRMED THERE WERE NO RECALLS WAS UNDER THE VIN. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION) AND 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO PLACE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387204January 8, 2021
AIR BAGS, ENGINE
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE HER DAUGHTER'S FRIEND WAS DRIVING 65 MPH, WHEN THE VEHICLE BEGAN TO ACCELERATE THE SPEED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVE WAS TURNED TO THE RIGHT TO PARK ON THE SIDE OF THE ROAD BUT THE VEHICLE SEIZED ON THE ROAD. THE CONTACT STATED ANOTHER VEHICLE REAR ENDED THE SEIZED VEHICLE. NO AIRBAGS DEPLOYED. THE CONTACT STATED THERE WERE 3 PASSENGER INSIDE THE VEHICLE. THE CONTACT STATED THE DRIVER SUSTAINED BACK PAINS AND SEEKED MEDICAL ATTENTION AT A NEAR HOSPITAL AND WAS SEEING A CHIROPRACTOR AT THE MOMENT. THE CONTACT ALSO STATED ANOTHER DAUGHTER WAS SEATED AT THE REAR MIDDLE AND SUSTAIN CONCUSSION AND WAS SEEKING MEDICAL ATTENTION ALSO. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE LOSS. THE CONTACT ALSO STATED SHE HAD EXPERIENCE THE FAILURE ON 5 DIFFERENT OCCASION. THE VEHICLE WAS TAKEN TO LOCAL DEALER COCOA HYUNDAI ( 1825 W KING ST, COCOA, FL 32926: (321) 631-2444) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11386183January 2, 2021
SUSPENSION
THUMPING/CLUNKING SOUND FROM DRIVER SIDE FRONT WHEEL AREA WHEN GOING OVER MINOR BUMPS AND TURNING STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386181January 2, 2021
STEERING
THERE IS A THUMPING COMING FROM THE DRIVER FRONT WHEEL AREA WHEN GOING OVER MINOR BUMPS. UPON TURNING THE STEERING WHEEL LEFT OR RIGHT WHEN AT A STOP THERE IS A CLUNCKING SOUND. DRIVING AROUND 55 CAR SHAKES. SUSPECT STEERING COUPLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384532December 22, 2020
POWER TRAIN
HELLO I RECENTLY HAD MY VEHICLE TRANSMISSION CABLE DETACH FROM THE CONTROL ARM,SO I GOT IT REPLACED AND PAID CASH WHICH WAS OVER $900 BECAUSE THEY HAD TO REPLACE THE ENTIRE TRANSMISSION CABLE,SO I NOTICED THAT THIS IS A RECALL AND SENT IT TO HYUNDAI AND NOW THEY DON'T WANT TO PAY IT BACK,PLEASE READ THE EMAIL RESPONSE FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383540December 15, 2020
ELECTRICAL SYSTEM, POWER TRAIN
I HAD TRANSMISSION PROBLEMS MY TRANSMISSION STOP WORKING AND I COULD NOT CHANGE GEARS SO I TOOK MY CAR TO HYUNDAI SHOP AND PAID OUT OF POCKET OVER $900 AND COME TO FOUND OUT IT WAS A RECALL #123,SO HYUNDAI CALL ME AFTER I LEFT THE SHOP SAYING THEY NOT GONE REIMBURSE ME WHICH IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383402December 14, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT SEAT BELT RELEASED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RED ROCK HYUNDAI (2162 HIGHWAY 6 AND 50, GRAND JUNCTION, CO 81505) WHERE THE CONTACT WAS INFORMED THAT BOTH SEAT BELTS OPERATED AS DESIGNED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383106December 11, 2020
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
MY ENGINE FAILED WHILE DRIVING.....I HAD IT TOWED TO HYUNDAI DEALER BECAUSE I WAS INFORMEF ABOUT VEHICLE RECALL. THE DEALERSHIP WILL NOT PROVIDE ME WITH LOANER CAR WITHOUT FULL COVERAGE INSURANCE. I HAVE BEEN WITHOUT MY VEHICLE ALMOST 30 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382860December 10, 2020
ENGINE
I WAS DRIVING HOME FROM MARYLAND AND MY CAR STARTED MAKING A KNOCKING NOISE. WE THOUGHT IT WAS A STICK UNDERNEATH SO WE PULLED OVER SAFELY AND TRIED TO LOOK UNDER, BUT DIDN'T SEE ANYTHING. AS WE CONTINUE TO DRIVE MY CAR WOULD ONLY GO 45 MPH, AND AS WE WERE ON THE INTERSTATE THIS WAS VERY SCARY. IT'S SOON STOPPED ACCELERATING, AND WE HAD TO ROLL TO THE NEAREST EXIT. DURING THIS ENTIRE TIME, THE CAR WAS STILL MAKING THE KNOCKING NOISE. ONCE WE GOT OFF THE EXIT MY CAR TIRES LOCKED UP AND EVENTUALLY STALLED. IT WOULD NO LONGER TURN ON. AFTER THIS EXPERIENCE AAA TOWED IT TO THE NEAREST HYUNDAI DEALERSHIP WHERE THEY TOLD ME MY ENGINE WAS SHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378129December 6, 2020
AIR BAGS
G
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377896December 4, 2020
SERVICE BRAKES, STEERING
WHEN I WAS DRIVING AND GOING TO DO A TURN THE WHEEL TURN TO THE OTHER SIDE BY ITSELF. I WENT TO THE HYUNDAI DEALERSHIP ON ROUTE FOUR TO GET A DIAGNOSTIC. THEY REPLACED MY STEERING COLUMN AND MY BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377745December 3, 2020
STEERING
WHILE DRIVING THERE IS A NOTICEABLE "CLICKING" NOISE, ESPECIALLY WHILE TURNING THE VEHICLE. AND IT IS GETTING LOUDER. HAS BEEN OCCURRING THE PAST TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377797December 3, 2020
ENGINE
VEHICLE WAS RECALLED BY NHSTA AND HYUNDAI FOR ENGINE REPLACEMENT. ENGINE DIED, SENT TO DEALER FOR ENGINE REPLACEMENT UNDER THE NHSTA AND HYUNDAI AGREEMENT. DEALER IS LYING ABOUT THE ENGINE SERIAL NUMBER NOT MATCHING THE VEHICLE. SAME DEALER SOLD THE CAR AS A DEALER CERTIFIED VEHICLE. IF THAT'S THE CASE, THE VIN NUMBER AND ENGINE SERIAL NUMBER WAS MATCHED AT THE TIME OF CERTIFICATION. THEY ARE REFUSING TO REPLACE ENGINE PER NHSTA AND HYUNDAI AGREEMENT OF RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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