Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11400398March 11, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE ENGINE OVERHEAT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS THEN TOWED TO CONICELLI HYUNDAI (1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 624-2029) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS THERMOSTAT BLOCKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400419March 11, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400130March 10, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO DRIFT TO THE RIGHT SIDE OF THE ROAD. THE CONTACT HAD TO CONTROL THE STEERING WHEEL FOR THE VEHICLE TO DRIVE STRAIGHT AHEAD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED BEFORE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE ENGINE LOCKED UP AND THE VEHICLE CEASED. THE VEHICLE WAS TOWED TO ANTWERPEN HYUNDAI OF CLARKSVILLE (12440 AUTO DR, CLARKSVILLE, MD 21029) TO BE DIAGNOSED. THE CONTACT REQUESTED THAT THE CONTACT PROVIDE INFORMATION ON OIL CHANGE INTERVALS WHICH WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400256March 10, 2021
ENGINE, UNKNOWN OR OTHER
ON MARCH 1, 2021, I NOTICED AN ODD SMELL WHILE IDLING IN LINE. TURNED CAR OFF UNTIL IT WAS MY TURN. THE SMELL WAS GONE ONCE I TURNED IT BACK ON, SO THOUGHT IT WAS ANOTHER CAR AND DROVE TO WORK. THAT EVENING, SMELL STARTED AGAIN AFTER DRIVING A FEW MILES TO PARENT'S HOUSE. PARKED THE CAR AT PARENT'S AND ARRANGED TO DRIVE IT TO MECHANIC THE NEXT MORNING AFTER HAVING MY FATHER CONFIRM THERE WAS WATER IN THE RADIATOR AND THE OIL WASN'T TOO LOW. ENGINE TEMP GAUGE WAS NORMAL. CHECK ENGINE LIGHT WAS ON, BUT HAD BEEN FOR THE LENGTH OF TIME I HAD CAR. I HAD IT CHECKED SEVERAL TIMES- ISSUE WOULD BE SUPPOSEDLY FOUND, BUT IT WOULD ALWAYS COME BACK ON. I WAS LED TO BELIEVE IT WAS A FAULTY SENSOR ISSUE. THERE WAS NOTHING OBVIOUSLY WRONG WHEN WE LOOKED UNDER THE HOOD AND HAD NO REASON TO THINK IT WOULD NOT BE SAFE TO DRIVE THE SHORT DISTANCE TO THE MECHANIC. NEXT MORNING, MARCH 2, 2021, I INTENDED TO DRIVE THE CAR TO THE SHOP SO THEY COULD ADDRESS THE ISSUE CAUSING THE SMELL, AND FATHER FOLLOWED BEHIND. CAR SEEMED FINE AT FIRST, BUT AFTER A COUPLE OF MILES DRIVING ON SURFACE STREETS, THE SMELL CAME BACK. PULLED OVER AND TURNED OFF CAR, THINKING THAT I WOULD NEED TO HAVE THE CAR TOWED THE REMAINDER OF THE WAY. I SAW SOMETHING COME FROM UNDER HOOD. MY FATHER, WHO HAD BEEN FOLLOWING BEHIND, ASKED ME TO POP THE HOOD. AS I CLIMBED BACK IN THE CAR TO POP THE HOOD, I REALIZED THERE WAS SMOKE INSIDE THE CAR. I GOT OUT, TOLD MY DAD THAT THERE MIGHT BE A FIRE AS THERE WAS SMOKE INSIDE THE CAR. AS WE HAD THAT DISCUSSION, SMOKE STARTED POURING FROM UNDER THE HOOD, AND WE BACKED AWAY FROM THE VEHICLE AND CALLED 911. WITHIN SECONDS, THERE WERE VISIBLE FLAMES AND THE WHOLE FRONT OF THE VEHICLE WAS ENGULFED IN FLAME. TODAY, MARCH 10, 2021, I WAS MADE AWARE THAT 2011 HYUNDAI SONATAS WERE INCLUDED IN A LIST OF VEHICLES KNOWN TO CATCH FIRE, SO I AM FILING THIS NOTIFICATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11399979March 9, 2021
ENGINE, VEHICLE SPEED CONTROL
I WAS DOING 60 AND MY CAR JUST DIED OUT OF NO WHERE ON MARCH 9 2021. I THEN GOT IT TO START AND EVERY TIME I PICK UP SPEED IT DIES AGAIN. I SMELL WHAT MAY BE ELECTRICAL BURNING. I CALLED DEALERSHIP IN VANDAILA THEY SAID NO RECALL ON MOTOR SO I HAVE TO FIGURE THE PROBLEM OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399598March 7, 2021
STEERING
STEERING GETS LOCKED WHILE DRIVING CANNOT MAKE RITE OR LEFT TURNS AS NEEDED, ALSO IT MAKES KNOCKINGS SOUND WHILE TURNING. CAR GOT 45OOO MILES & GOT 6-7 RECALLS FOR DEFERENT ITEMS, VERY DANGEROUS, ALMOST INVOLVED IN ACCIDENT COUPLE OF TIMES. CALLED DEALER, THEY SAID IS NOT COVER IN WARRANTY & IT COST $500 TO 1000 DEPEND ON PARTS, LABOR REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398855March 3, 2021
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE STEERING WHEEL FAILED TO OPERATE AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT MANUALLY TURNED THE STEERING TO THE LEFT AND TO THE RIGHT AND THE STEERING WHEEL RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398457March 1, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT HER TAIL LIGHT BULBS HAD REPEATEDLY FAILED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY HAVE REPEATEDLY REPLACED BOTH TAIL LIGHTS; HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO BAKERSFIELD HYUNDAI(5300 WIBLE RD, BAKERSFIELD, CA 93313) WHERE THEY INFORMED HER THAT THE DRIVER SIDE TAIL LIGHT MELTED AND THAT PASSENGER SIDE TAIL LIGHT HARNESS HAD SHORTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11398069February 26, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, HE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT SUFFERED INJURIES TO HIS CHEST WHEN THE SEAT BELT RETRACTED DURING THE COLLISION. MEDICAL ATTENTION WAS RECEIVED AS THE CONTACT WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS LEAVING THE HYUNDAI DEALER WHEN THE COLLISION OCCURRED AFTER GETTING THE STEERING WHEEL AND A FLAT TIRE REPAIRED, BUT THE DEALER WAS NOT AWARE OF THE COLLISION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11397944February 25, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO AMARILLO HYUNDAI (1900 INTERSTATE 40 ACCESS RD #3029, AMARILLO, TX 79103, (806) 376-4911) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397670February 24, 2021
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS THEN TAKEN TO BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887) WHERE THEY DIAGNOSED THAT FUEL TANK WAS LEAKING DUE TO A CRACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 ( ENGINE, FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 104,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397562February 23, 2021
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
ENGINE REPLACED IN 2015 AFTER SEIZING AND RECALL OF THETA 11. VEHICLE SERVICED INCLUDING OIL CHANGE AT DEALERSHIP ON 2/11/21. ON 2/22/21 ENGINE KNOCKED TWICE AND VEHICLE STALLED. DRIFTED OFF ROAD, TURNED KEY OFF, PUT CAR IN PARK. WITHIN 3 MINUTES ENGINE WAS ON FIRE WITH FLAMES EXTENDING BELOW CAR. FIRE DEPARTMENT PUT FIRE OUT AND HAD CAR TOWED TO SUBURBAN HYUNDAI SERVICE DEPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11397185February 21, 2021
AIR BAGS
THE AIRBAG INDICATOR LIGHT IS ON IN MY VEHICLE AND WILL NOT SHUT OFF. I TOOK THE VEHICLE TO SEE ABOUT THE SERVICE LIGHT INDICATOR, BUT THEY WILL NOT SERVICE THIS INDICATOR LIGHT. THIS IS A SAFETY ISSUE IF THE AIRBAG WILL NOT DEPLOY WITH THIS LIGHT ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397210February 21, 2021
AIR BAGS
THE AIRBAG LIGHT IS ON AND DOES NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396911February 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO JERK AND HESITATED TO ACCELERATE. THE CONTACT'S WIFE STATED THAT AN ABNORMAL NOISE WAS COMING FROM THE ENGINE. THE CONTACT DIAGNOSED THE VEHICLE AT HIS RESIDENCE AND RETRIEVED DTC CODE: P1326 (CHECK ENGINE KNOCK SENSOR FAILURE). THE CONTACT'S WIFE DROVE THE VEHICLE TO HER RESIDENCE. ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT OVER 125,000 MILES THE RECALL REPAIR WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,722.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396436February 16, 2021
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
ON FRIDAY THE 13TH OF FEBRUARY WHILE DRIVING ON A MAIN INTERSECTION MY CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS TRAFFIC ON BOTH SIDES OF THE ROAD AND OF COURSE PEOPLE DIDN'T HAVE ANY PATIENCE AND I WAS STUCK AND PLACED MY BLINKERS ON. AND WAITED FOR AAA TO ARRIVE. THE CAR WAS IN MOTION AND THEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396219February 15, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
MY VIN IS SHOWING 2 RECALLS THAT ARE INCOMPLETE THAT I HAVE TAKEN TO A LOCAL DEALERSHIP TO BE CORRECTED. MY 2011 HYUNDAI BURNS OIL VERY QUICKLY WITHIN WEEKS OF AN OIL CHANGE. I AM CONSTANTLY ADDING OIL. THERE IS NO OIL LEAK DETECTED IN THE VEHICLE. I WAS ASSURED THAT THE ENGINE RECALL WAS LOOKED AT AND NOT AFFECTED BUT ACCORDING TO THIS SITE THAT RECALL IS INCOMPLETE. I ALSO HAVE TO REPLACE TAIL AND HEADLIGHTS AND WHEN I USE A BLINKER AT NIGHT THE HEADLIGHTS TURN OFF. I HAD MY VEHICLE SERVICED AT JENKINS HYUNDAI OF JACKSONVILLE FL 904/420-7171
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396035February 13, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
THE FRONT BUMPER AND GRILL HAVE PARTIALLY DETACHED FROM BROKEN OR FAULTY CLIPS, WHEELS ORIGINAL SIZE RUB AGAINST WHEEL WELL COVERING AND CONSTANT SENSOR FAILURE FOR TIRE API. ACTUAL SPEED IS LOWER THEN THE SPEED INDICATED ON THE VEHICLE WHERE AS 55 MPH ACTUAL SPEED SHOWS 59 ON THE GAGE. CRUIS CONTROL WILL NOT WORK AND TRACTION CONTROL WILL NOT TURN OFF, AFTER REPLACEMENT OF ALL TIRES AND SENSORS. EXTERIOR- HEAD LIGHTS NEED REPLACED EVERY 2 TO 3 MONTHS DUE TO FAILURE, BREAK LIGHTS REPLACED 6X IN 4 MONTHS AND WIRING HARNESS TO BREAKLIGHTS HAS PARTIALLY MELTED THE CASING AND ENTRY SPOT FOR BULB. REPLACEMENT BULB DIDN'T REMEDY THE PROBLEM, AS BREAK LIGHTS NOW DO NOT WORK AT ALL ON VEHICLE, ONLY TAIL LIGHTS. FOG LIGHT HAVE ALSO BEEN REPLACED 1X IM 1 YEAR AND 1 IS OUT. REAR PLATE LIGHT ALSO NOT WIRING. FUSES ARE GOOD. POSSIBLE WIRING ISSUE. FAULTY BODY ISSUE AND POSSIBLE COMPUTER AND OR SENSOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395407February 9, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THERE WAS SMOKE AND FIRE DETECTED FROM UNDERNEATH THE HOOD. THE CHECK ENGINE AND ABS WARNING LIGHTS WERE ILLUMINATED. IN ADDITION, THE OIL WARNING INDICATOR LIGHT WAS FLASHING. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11394391February 3, 2021
ENGINE
IN OCTOBER 2020 MY CAR WAS RUNNUNG PERFECT, THEN ALL OF A SUDDEN WITHOUT ANY WARNING LIGHT OR ANYTHING MY CAR STARTED MAKING A LOUD KNOCKING NOISE WHILE IN MOTION AND FIVE MINUTES LATER STALLED IN THE MIDDLE OF THE STREET. I WAS NOT TURNING, I WAS DRIVING STRAIGHT. I TOOK IT TO A HYUNDAI DEALER AND THEY SAID THEY COULDN'T REPLACE ENGINE BECAUSE IT WAS OVER THE MILES. I RECEIVED A LETTER ABOUT THE ROD GOING IN MY CAR ENGINE AND CONTACTED HYUNDAI AND THEY SAID THAT IT WAS WHAT WENT WRONG WITH MY CAR BUT THEY HAD TO WAIT UNTIL A REMEDY WAS PUT IN PLACE. I HAVE BEEN 5 MONTHS WITHOUT MY CAR AND I HAVE 3 KIDS. I'M CONTACTING BECAUSE THIS IS A MAJOR LIFE INCONVENIENCE. ESPECIALLY DURING THE PANDEMIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata