Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11415358May 6, 2021
ENGINE
MY CAR LOSS POWER WHILE DRIVING FROM WORK AND SHUT OFF ALONG WITH A SLIGHT TICK. IT WOULDN'T START AND RESULTED IN ME GETTING IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415243May 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 55 MPH ON A HIGHWAY AND IT STARTED RAINING. I TURNED MY HEADLIGHTS ON AND THE TRACTION CONTROL LIGHT CAME ON. I ALSO LOST ACCELERATION POWER UNTIL I COMPLETELY LET OFF THE GAS PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST MONTH. I ALSO AM UNABLE TO SET THE CRUISE CONTROL IF MY HEADLIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414717May 1, 2021
STEERING
MY EPS (ELECTRIC POWER STEERING) LIGHT AND TRACTION LIGHT CAME ON AND THE STEERING WHEEL LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414129April 27, 2021
ENGINE
TL*THE CONTACT'S DAUGHTER OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN DECEMBER FOR UNKNOWN RECALLS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE BEGAN TO PRODUCE SMOKE FROM THE ENGINE COMPARTMENT THROUGH THE DASHBOARD. THE CONTACT'S DAUGHTER WAS ABLE TO PULL OVER AND EXITED THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. THE FIRE AND POLICE DEPARTMENT WERE CALLED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE FAILURE CAUSE WAS NOT DIAGNOSED BY THE DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11414058April 26, 2021
ENGINE
THEY'RE WAS A RECALL ON MY CAR ENGINE CODE P1326 BUT I HAVE LOOKED ON THE THE MANUFACTURERS WEBSITE ON THE CODE ITS NO RECALL AVAILABLE AND THE VEHICLE HAD STALLED ON ME GOING UP A HILL ON A HIGHWAY AND THE P1326 ENGINE CODE SHOWED UP ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413185April 21, 2021
SEAT BELTS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, THE SEAT BELT FAILED TO LATCH PROPERLY. THE CONTACT'S DAUGHTER FORCED THE SEAT BELT INTO THE LATCH TO SECURELY LATCH THE SEAT BELT. ADDITIONALLY, THE CONTACT STATED WHILE REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THAT THERE WAS NO FUEL IN THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO APPLE VALLEY HYUNDAI (2934 VALLEY AVE, WINCHESTER, VA 22601, (855) 463-5530) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V617000 (SEAT BELTS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413010April 20, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN SHE HEARD A KNOCKING SOUND AND THE AIR BAGS LIGHT ILLUMINATED. HYUNDAI BRUNSWICK (5400 ALTAMA AVE #2, BRUNSWICK, GA 31525) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408372April 16, 2021
ENGINE
TL* THE CONTACT'S STEPDAUGHTER OWNS A 2011 HYUNDAI SONATA. THE CONTACT'S STEPDAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 108,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407920April 13, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE SUDDENLY FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD SEIZED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 100,000. JFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406895April 7, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE JIM ELLIS HYUNDAI ATLANTA (5785 PEACHTREE BLVD, ATLANTA, GA 30341) TO BE DIAGNOSED ON SEVERAL OCCASIONS. THE MECHANIC INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE FOR THE FAILURE. THE MECHANIC ASSURED HER THAT THE VEHICLE WAS SAFE TO DRIVE. SEVERAL MONTHS LATER WHILE DRIVING 70 MPH, THE SERVICE SOON AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS LEFT AT A NEARBY PARKING LOT OVERNIGHT. THE FOLLOWING DAY SHE RETURNED AND RESTARTED THE VEHICLE HOWEVER, WHILE DRIVING TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC, THE VEHICLE OVERHEATED, STALLED, WITH A HINT OF SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT REMAINED FOR TWO DAYS WHILE THE MECHANIC ATTEMPTED TO DIAGNOSE THE VEHICLE. SHE WAS INFORMED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED TO THE SAME DEALER AND SHE WAS INFORMED BY THE SERVICE MANAGER THAT SHE WAS RESPONSIBLE FOR THE FAILURE. THE CONTACT INFORMED THE SERVICE MANAGER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT HAD NOTIFIED THE DEALER FOR SEVERAL MONTHS OF THE ISSUES WITH THE WARNING LIGHTS BEING ILLUMINATED AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT STATED THAT THE SAME DEALER PERFORMED A MULTI-POINT CHECK ON THE VEHICLE PRIOR TO THE FAILURE, AND SHE WAS INFORMED THAT THE VEHICLE WAS SAFE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11406469April 5, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE VEHICLE SHUT-OFF WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT WENT TO KENDALL HYUNDAI (15895 S DIXIE HWY, MIAMI, FL 33157) AND WAS INFORMED TO TOW THE VEHICLE IN TO BE DIAGNOSED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406094April 2, 2021
AIR BAGS, SEAT BELTS, STEERING
AFTER PURCHASING THIS CAR IN 2018, I LEARNED THIS VEHICLE HAD MANY RECALLS. AFTER DISAGREEMENTS AND ARGUMENTS HYUNDAI, SUPPOSEDLY INSTALLED A BRAND NEW ENGINE. I WAS THEN NOTIFIED THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE OTHER 'RECALLS' ON THIS VEHICLE. AFTER MORE DEBATES AND ARGUMENTS THEY CLEARED OUT ALL OF THE 'RECALLS' ON THIS VEHICLE AS IF THEY WERE FIXED, AND THEY WERE NOT FIXED. THIS IS A SAFETY HAZARD AND NEEDS TO BE INVESTIGATED. I STILL HAVE MANY ISSUES WITH THE 'SO-CALLED' RECALLS SUCH AS AIRBAGS, DRIVER SEATBELT AND STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405721March 31, 2021
ENGINE
ENGINE FAILED / BLEW WHILE DRIVING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404898March 25, 2021
AIR BAGS, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I BOUGHT MY VEHICLE FROM A LOCAL DEALERSHIP A WEEK AGO. THE HORN AND NONE OF THE FEATURES ON THE STEERING WHEEL WORK. THE FRONT PANEL OF THE STEERING WHEEL FEELS LOSE. I ALSO SMELL GAS OFTEN AND MY LEFT MUFFLER SMOKES AND I SOMETIMES SMELL BURNING RUBBER. NAVIGATION DOES NOT WORK AS IT SHOULD AND MY XM FEATURES DON'T WORK BECAUSE OF A BAD XM ANTENNA (SHARK FIN.) THERE IS VIBRATION IN THE STEERING WHEN BRAKING. MY TIRE PRESSURE LIGHT BLINKS AND THEN STAYS ON. THE KEY DOESN'T OPERATE THE LOCKS SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404724March 24, 2021
STRUCTURE:BODY
MY HOOD TO MY CAR KEEPS FAILING DOWN ON MY HEAD EACH AND EVERY TIME I LOOK UNDER THE HOOD . IT JUST RECENTLY START TO HAPPEN AS I NEVER EXPERIENCED THIS BEFORE . MY LOCAL HYUNDAI DEALERSHIP SAID THEY ARE PISTONS THAT NEEDS TO BE REPLACED . IF THIS IS A DEFLECT AS A CONSUMER SHOULD I BE SUBJECTED TO PAY TO REPLACE THE COST TO FIX DEFECTED PRODUCT .,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404367March 22, 2021
ENGINE
INCREASED OIL CONSUMPTION AND ENGINE KNOCKING. HYUNDAI NOT HONORING THEIR COMMITMENT TO REPLACE ENGINE FREE OF COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404170March 22, 2021
ENGINE
MY SON WHO IS 18 HAD MY SONATA IN OSKALOOSA IOWA HE WAS DRIVING BACK TO HIS COLLEGE CAMPUS ON FEB, 27, 2021. WHILE DRIVING HIS ENGINE SEIZED UP (THE MECHANIC SAYS IT HAS BEARING AND ROD DAMAGE.) MY SON'S ONLY SAVING GRACE WAS THE FACT THAT THE CAR CONTINUED TO ROLL AND HE WAS ABLE TO GET IT TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED. HIS FRIENDS AND HIMSELF PUSHED THE CAR INTO A RADIO STATION PARKING LOT AND HAD TO FINISH WALKING BACK TO CAMPUS. ROSS SAID THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. THE MECHANIC PICKED UP THE SONATA ON THE FOLLOWING MONDAY. THE SONANTA MY SON SAID HAD STALLED OUT A COUPLE OF TIMES BEFORE THE ENGINE SEIZED BUT HE THOUGHT IT WAS DUE TO THE EXTREMELY COLD WEATHER AND CONDENSATION HAD DEVELOPED IN THE GAS TANK SO HE PUT STP IN THE GAS TANK. I DID SOME ONLINE RESEARCH AND FOUND OUT THAT THE 2011 SONATA'S HAD A HISTORY OF ENGINE PROBLEMS, RECALLS, AND A LAW SUIT IN 2015 DUE TO RODS AND BEARING ISSUES. I CONTACTED HYUNDAI USA TO TRY AND RESOLVE THIS MATTER AND SEE WHAT ALL IS NEEDED TO BE DONE. HYUNDAI HAS DONE NOTHING BUT GIVE ME THE RUN AROUND, TRANSFERRING ME FROM ONE DEPARTMENT TO ANOTHER WITH ALL CLAIMING ITS NOT THEIR AREA. I'VE TRIED CALLING 4 TIMES AND EVEN ONE TIME LINDA IN THE SETTLEMENT DEPT. HUNG UP ON ME WHEN I TRIED ASKING QUESTIONS ABOUT WHAT I NEED TO DO. ALL I WAS GIVEN A CASE NUMBER 18065084 AND TOLD ALISHA WAS MY CASE MANAGER BUT SHE APPEARS TO NEVER BE IN AND HAS NOT ONCE TRIED TO MAKE CONTACT WITH ME. I BELIEVE HYUNDAI IS NOT TRYING TO HONOR THE COURT DIRECTIVES AND ARE HAVING CARS WITH BAD ENGINES LEFT OUT ON THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403983March 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR WOULD NOT START TOOK IT TO DEALERSHIP THEY SAID ALTERNATOR WAS BAD HAD IT TOOK IT TO MECHANIC SHOP PAID 300 ALTERNATOR DROVE IT TO CAR WASH CAR WOULD NOT START AGAIN. WAS TOLD IT HAS SOMETHING TO DO WITH PUSH TO START AND SENSOR IN BREAK PEDAL. PAID CASH FOR THE VEHICLE DROVE IT FROM THE INDIVIDUAL I BOUGHT FROMS LOCATION TO THE STORE AND IT'S LEFT ME STRANDED EVER SINCE. DEALERSHIP KEEPS DIAGNOSING ALTERNATOR, STARTER GET ONLINE AND READ AND THERE ARE COMPLAINTS AND EVEN VIDEOS ON YOU TUBE ABOUT THIS SAME ISSUE BUT HYUNDAI REFUSES TO FIX IT. WISH I HAD NEVER THROW MY MONEY DOWN THE DRAIN NOW I'M JUST OUT OF A CAR NO WAY TO WORK AND DON'T KNOW WHAT I'M GONNA DO. POURED EVERY LAST PENNY I HAVE INTO IT AND IT STILL WILL NOT START. SINGLE MOTHER OF TWO CHILDREN NO FINANCIAL HELP OTHER THAN MY WORK INCOME WHICH I MAY NOT HAVE MUCH LONGER IF I'M UNABLE TO HAVE TRANSPORTATION TO GET THERE. THANKS HYUNDAI WHAT A WAY TO TREAT CUSTOMERS WHO'S PUT FAITH IN YOUR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403464March 17, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403068March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT LEE HYUNDAI (LOCATED AT 1960 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 684-4827) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. VIN TOOL CONFIRM PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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