Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11493344November 13, 2022
ELECTRICAL SYSTEM
Low beam headlight bulbs and brake bulbs burn out way before they should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492080November 3, 2022
ENGINE
The car was being driven on the freeway with a stop and go traffic. Then the engine started making strange noises, suddenly unknown warning lights appeared on dashboard, and the engine stopped working. The car was restarted again, then smoke started coming out from the vents. The car was pulled over to the side of the freeway, smoke started coming out from the side of the hood. When the hood was opened there was fire that eventually died down without using fire extinguisher or water. The car was then brought to trusted mechanic and the insurance totaled it due to fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491662October 31, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The local dealer was contacted and stated that earliest appointment for the repair was in the 1st Quarter of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 152,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490256October 21, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have been having problems with the electrical system in this car since I had it. The lighting is so dim that you can even see anything while driving at night. I have gone back and forth with Hyundai and the dealership to get a resolution but they keep telling me that nothing is wrong and that I need to replace all of the housings. I don't feel that I should have to do this because they have even had lighting that has burned out because of how hot they get. I have replaced the harnesses because they told me to replace but the electrical issues are all around the car. My lights are constantly flickering even when they are turned off. There are multiple consumers with the same issues in this model and other model cars in that range. I have made videos of the problems and provided to them and they still do nothing. This is affecting my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490160October 20, 2022
UNKNOWN OR OTHER
The trunk will not open with fob, key, release button, or even from inside the trunk glow in the dark emergency release. Nothing will open the trunk. I now can't access spare tire. If someone were to be kidnapped and stuffed in trunk through back seat, they couldn't escape. There are no warning lights or other indicators that something is wrong. There are numerous complaints online about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490079October 19, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving my daughter’s 2013 Hyundai Sonata Hybrid to the gym early one Sunday morning. I pulled into the parking lot to park the car. When I stopped to put the car in park the car suddenly accelerated and I drove through the glass wall of the gym. The car accelerated through the gym, hit a metal pole , and crashed into a wall on the far side of the gym. The front end of the driver’s side corner was smashed in and my airbags did not go off.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11489520October 17, 2022
ENGINE
Out of the blue, car engine made a knocking noise. When I checked the oil, there was no oil in my car. I bought 5qts of oil. I periodically check the ground under my car. No sign of leak. At oil change service, asked my guy to check for oil leak. Was told, no leak. 3 months later, this happen again but both times, the low oil indication light never came on. Now I have a check engine light and my car is not running at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489650October 17, 2022
ELECTRICAL SYSTEM
My car will not come on. I purchased a new starter, thinking that was the problem. My car has push button to turn the car on. The car will not start. I thought it maybe a recall item, when the reason why the car will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489656October 17, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489416October 15, 2022
STRUCTURE:BODY
2013 Hyundai Sonata has massive white pearl paint peeling. Large swaths on both read roof racks (each about 48 square inches), trunk peeling (across the entire width on the trunk top edges), front engine compartment hood (4 spots ranging from 3 - 15 square inches). Paint peels away down to undercoating level - poor bonding of the paint to the undercoat).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489120October 13, 2022
ENGINE
The contact's customer owns a 2013 Hyundai Sonata. The contact stated that while his customer was driving at an undisclosed speed, he heard an abnormal sound coming from the engine. There was no warning light illuminated. The contact stated that upon inspecting the hood of the vehicle, his customer noticed that the oil reservoir was empty and he dispensed up to 4 quarts of oil. The vehicle was then taken to the dealer where an oil consumption test was initiated and a combustion cleaning was performed. The dealer advised the contact’s customer to drive the vehicle up to 5,000 miles. The vehicle was then taken back to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced that the customer had received recall notification of NHTSA Campaign Number 17V226000 (Engine and Engine Cooling), however, the dealer declined to perform the recall repair due to a salvaged title. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489201October 13, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488933October 12, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489030October 12, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Was driving down the highway doing about 70 miles per hour engine just flats out stalls on me. Was trying to merge over to get out traffic had no power and almost got hit by semi.Wait 5 minutes and restart car. Car started Making clicking noise and gave it gas went a little bit and stalled out and would not restart. Contact a manufacturer said there is an issue With the engines but does not know if it qualifies for their extend warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488276October 6, 2022
ENGINE, UNKNOWN OR OTHER
I was driving down the street and the all the dashboard lights came on and suddenly the car died. My safety was put at risk because it was near the entrance of the highway on ramp. The car was towed to a local shop where they performed diagnostic testing. Upon further inspection, the shop replaced the starter. However, car will not turn on. Shop stated engine had had failed. The shop stated the car needs to be towed to a Hyundai dealership due to recalls of other Hyundai vehicles. My car is not included in the recall campaign. Prior to the car stopping, there were no warning lights or engine problems prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487731October 3, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have been having this problem with the car since May 2022. I was driving normally and the car gave the warning: Hybrid System stop and do not drive - check brakes, well I took the car to the mechanic near where I live zip code 90017 (Pep Boys) I have the note of the service that was done the first was on 11 June/22 and the brakes were changed since I thought this would be the problem and more fluid. The problem continued even with new brakes. I went there again and they check the brake system and they said everything looks fine on 20 June/22. So, I decided to scheduled an inspection at Hyundai in Van Nuys zip code 91404 (29 July/22) and I reported my problem that I was having with warnings check brake all the time while I’m driving every day, but I don't have another car and I need to go to work. Hyundai also couldn't solve the problem of warnings check brakes and I still having this problem, I get the free way every day to go to work and I'm scared because I never know when a warning will appear and the car practically stops in the middle of the free way ( it happened every day) which is making me feel very insecure with this car because it is dangerous but I’m tired of this car and this problem I can’t even go to super market without stop the car because of the warning check brakes.. I will include the photos of the recipes of the services that were made. I would really like to be able to solve this problem and feel safe to drive the car. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487224September 30, 2022
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, ENGINE
While driving my 2013 Hyundai Sonata, I smelled fuel fumes coming through my a/c vents for several minutes. I shut the a/c off and rolled the windows down. White smoke began billowing out of my exhaust tail pipe then from under the hood. Being in the far left lane of a five lane freeway, other motorists and I were placed in danger as I had to travel across all lanes of traffic as my vehicle billowed thick white smoke into the air limiting the clear view of other motorists and increasing the chance of causing collisions. I pulled over to the shoulder of the freeway and then lost all power steering and brakes on my vehicle. I applied the emergency brake and brought my vehicle to a stop then turned it off. I looked at the temperature gauge and it read normal range but the check engine light came on along with several other dash lights. Once I turned the vehicle off, flames and billowing smoke began coming from under my hood. Four to five minutes later the fire extended to the cabin then the vehicle was fully engulfed. The fire department arrived and extinguished the vehicle fire. Prior to this drive, I have not smelled any fuel leaks or fuel odor inside or outside of the vehicle. It appears a fuel delivery component was the cause of the issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11487179September 30, 2022
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LEAKING FUEL HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486415September 26, 2022
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that the instrument panel warning lights were blank. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486429September 26, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My back passenger tail light has failed twice. When the bulb gets hot, it melts the plastic housing and falls out. Since the bulb can’t be replaced, the whole tail light assembly has to be replaced. This is a fire safety hazard, as well as a costly repair to replace the the whole tail light assembly. Consumers should be able to replace a tail light bulb without having to replace the whole tail light assembly at a cost of over $400 (parts & labor)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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