Hyundai Sonata Complaints (2004)

202 consumer complaints on file.

#11386396January 4, 2021
SUSPENSION, UNKNOWN OR OTHER
THERE IS A RECALL ON 2004 HYUNDAI SONATA FOR BAD SUBFRAMES THAT HAS BEEN AN ONGOING ISSUE SINCE AT LEAST 2001. THE SUBFRAMES RUST AND ROT OUT! MY 2004 SONATA HAS ONLY 84K ORIGINAL MILES AND I RECENTLY TOOK THE CAR TO A MECHANIC TO REPLACE A CONTROL ARM AND I WAS TOLD THAT THE REPAIR COULD NOT BE PERFORMED DUE TO A ROTTED SUBFRAME! I CALLED HYUNDAI MOTORS OF AMERICA AND SPOKE WITH CONSUMER AFFAIRS. I WAS TOLD THAT ACCORDING TO THE VIN NUMBER ON MY CAR THAT THE RECALL WAS NOT ON MY CAR! THERE IS A KNOWN ISSUE AND RECALL FOR THE VERY SAME ISSUE THAT I AM HAVING. HOW CAN THEY TELL ME THAT THE RECALL IS NOT APPLICABLE ? THERE PROBABLY HAS BEEN THOUSANDS OF 2001-2004 SONATA'S THAT HAVE HAD THE SUBFRAM REPLACED UNDER THIS RECALL .. I DONT UNDERSTAND WHY HYUNDAI WOULD NOT ACKNOWLEDGE THE ISSUE AND COVER IT UNDER THE RECALL .. THIS CAR HAS 84660 MILES AND THE CAR IS OTHERWISE MINT ! NOT A SPECK OF RUST ON THE ORIGINAL BODY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351359August 26, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT HE RECENTLY PURCHASED THE VEHICLE USED IN 07 OF 2020. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND SAW RUSTED HOLES AND CORROSION IN THE SUB FRAME. THE CONTACT RESEARCHED AND SAW NUMEROUS INCIDENCES OF THE SAME ISSUE IN THAT MODEL VEHICLE. THE DEALER (D'ARCY HYUNDAI 2521 W JEFFERSON ST, JOLIET, IL 60435 (815) 725-5200) SAID THERE WAS NOTHING THEY COULD DO. DUE TO THE AGING OF THE VEHICLE, MILEAGE AND AN EXPIRED WARRANTY. THE DEALER ADVISED HIM NOT TO FIX THE SUB FRAME. THE MANUFACTURER GAVE A CASE NUMBER TO THE CONTACT AND REFERRED HIM TO THE DEALER. THE VEHICLE WAS CURRENTLY AT THE DEALER STILL UNREPAIRED. THE FAILURE MILEAGE WAS 94,727. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350788August 22, 2020
SUSPENSION
I WAS DRIVING MY CAR WHEN I STARTED HEARING NOISES AND THE CAR STARTED STEERING TO THE RIGHT. WHEN I GOT MY CAR HOME , I DISCOVERED THAT THE FRONT SUSPENSION CROSS MEMBER SUBFRAME HAD COME LOOSE BECAUSE THE BOLTS HAD COMPLETELY RUSTED OUT AND THE CROSS MEMBER HAD RUSTED. I DISCOVERED THAT MY VEHICLE HAD A RECALL #XG350 IN JULY 2009. I PURCHASED MY HYUNDAI IN THE FALL OF 2009, BUT DID NOT RECEIVE ANY RECALL NOTICE. IS MY HYUNDAI STILL ELIGIBLE FOR RECALL REPAIR? WE LIKE OUR HYUNDAI AND IT HAS BEEN ONE OF THE BEST CARS WE HAVE OWNED. THE BODY AND MOTOR ARE STILL IN GOOD SHAPE. WHAT DO I DO NEXT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309137February 14, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING A ROUTINE CHECK AT AN INDEPENDENT MECHANIC, THE MECHANIC NOTICED THE FRONT SUB FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER SUPERIOR HYUNDAI NORTH 5665 DIXIE HWY, FAIRFIELD, OH 45014 (513) 870-9800, WAS CONTACTED AND INFORMED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V124000 SUSPENSION AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280202November 14, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL HAD TO BE SLIGHTLY TURNED TO THE LEFT IN ORDER FOR THE VEHICLE TO DRIVE STRAIGHT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE A-ROD WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233469July 19, 2019
SUSPENSION
SUSPENSION: I HAVE CHANGED BOTH LOWER CONTROL ARMS AND NOW MY STRUTS AND SHOCKS ARE OUT I CALLED AND HAVE BEEN TOLD MY VIN NUMBER IS NOT PART OF THE RECALL BUT I DONT UNDERSTAND HOW THAT IS WHEN I HAVE A 2004 SONATA AND THAT IS THE CAR PART OF THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231708July 14, 2019
SUSPENSION
SEVERE SUBFRAME CORROSION FOUND DURING INSPECTION OF CAR THAT WAS ORIGINALLY FROM ILLINOIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230723July 10, 2019
STEERING, SUSPENSION
I HAVE A 04 HYUNDAI SONATA WHICH WAS RECALLED FOR THE SUBFRAME ROT AND THE DEALERSHIP SAYS IT DOESNT COME UP WITH MY VIN BUT IV HAD TO REPLACE 2 TIRED AND A TIE ROD AND THE SUB FRAME IS GETTING WORSE CAUSING MORE DAMAGE MY CAR PULLS BANGS AND ONE DAY MY WHOLE SUSPENSION WILL DETACH AND HOW IS IT NOT UNDER THE RECALL I HAVE A HOUSE AND TWO CHILDREN AND CAN NOT AFFORD A NEW CAR SO PLEASE HELP ME UNDERSTAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218832June 9, 2019
STEERING, WHEELS
TAKATA RECALL MY STEERING GET TIGHT WHILE I'M DRIVING WHICH MAKES IT HARD TO TURN WHILE ON THE HIGHWAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204128April 27, 2019
AIR BAGS, UNKNOWN OR OTHER
SUBFRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190203March 20, 2019
STRUCTURE:BODY, SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT NOTICED THAT THE SUBFRAME WAS RUSTED, WHICH CAUSED THE FRONT DRIVER AND PASSENGER TIRES TO DETACH. THE VEHICLE WAS TAKEN TO RELIABLE HYUNDAI (438 S INGRAM MILL RD, SPRINGFIELD, MO 65802) WHERE THEY INFORMED THE CONTACT THE VEHICLE WAS TOO OLD AND UNABLE TO BE REPAIRED. THE FRONT TIRES WERE REPLACED; HOWEVER, THE SUBFRAME REMAINED RUSTED. THE TIRES NEEDED TO BE REPLACED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190356March 20, 2019
AIR BAGS
THE AIR BAGS WARNING LIGHT HAS GONE ON AND IS ALWAYS ON AT JUST 117,780 MILES. THE DEALERSHIP HAS INFORMED ME THAT WHEN THE LIGHT IS ON THIS HAS DISABLED ALL MY CAR AIRBAGS. I WAS DRIVING ON THE FREEWAY AT 70 MPH WHEN I FIRST NOTICED THE RED AIR BAG LIGHT. I ASKED MY PASSENGER TO READ ABOUT THIS IN MY USER MANUAL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185120March 8, 2019
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
SUB FRAME ON FRONT PASSENGER RUSTED AND CORRODED. CAUSED DAMANGE TO CV AXLE ON SAME SIDE. CAUSED ALIGNMENT ISSUES ON FRONT END. CAUSES TIRES TO WEAR QUICKLY, WITHIN A WEEK. ANTI THEFT SYSTEM LOCKS THE CAR WHILE DRIVING AND CAUSES ALARM TO SOUND WHILE DRIVING AND MUST OPEN OTHER DOORS AND STOP DRIVING TO STOP THE ALARM FROM GOING OFF, HEADLIGHTS AND DASH LIGHTS AND TAIL LIGHTS COME ON WHEN BRAKE IS PRESSED AND GO OFF WHEN BRAKE IS RELEASED BUT THIS PROBLEM ONLY HAPPENS WHEN HEADLIGHTS ARE NOT IN USE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182857February 27, 2019
ELECTRICAL SYSTEM, ENGINE
LEAKING VALVE COVER IS ALLOWING OIL TO LEAK DOWN ONTO THE ALTERNATOR. CAR CAN BE STATIONARY OR RUNNING. MOST NOTABLE WHEN CAR ENGINE IS RUNNING. OIL LEAKING ONTO ALTERNATOR CAN CAUSE ALTERNATOR TO SHORT. ALTERNATOR FAILED AND CAR BATTERY COULD NOT CHARGE BATTERY. CAR DIED WHILE MY WIFE WAS DRIVING AND SHE HAD TO PULL QUICKLY OFF TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170973January 19, 2019
STEERING, SUSPENSION
THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE DUE TO STEERING ISSUES AND FRONT END NOISE AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION CONCERNING THE FRONT CRADLE FRAME NEAR THE FRONT PASSENGER SIDE TIRE AND NEAR THE CONCENTRIX BRAKE ADJUSTMENT FOR BOTH REAR TIRES PERTAINING TO THE SUBFRAME. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO CONTACT THE LOCAL DEALER FOR THE MANUFACTURER FOR A RECOMMENDATION.DEALER RECOMMENDS THE ENTIRE CRADLE BE REPLACED AS IT WILL NOT LAST MUCH LONGER AND CAN BE DANGEROUS TO DRIVE AS IT IS ALMOST RUSTED THROUGH AND THE REAR BRAKES CANNOT BE ADJUSTED DUE TO RUST. THERE IS A RECALL 09V124000 FOR THIS FOR CARS FROM THE RUSTBELT STATES BUT I AM IN TN AND IT IS NOT COVERED. I AM IN THE MOUNTAINS OF NORTH EAST TN AND IT SHOULD BE COVERED AS WE ALSO GET SNOW AND THEY SALT THE ROADS. THIS CAR IS DANGEROUS TO DRIVE IN ITS PRESENT CONDITION AND HYUNDAI NEEDS TO HAVE THIS FIXED AS OBVIOUSLY FROM THE COMPLAINTS THERE IS LOTS OF THIS. MFG IN SEPT OF 2003 SO IT IS WITHIN THE TIME FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157286December 10, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, IT ACCELERATED ON ITS OWN. THE CONTACT HAD TO TAP THE ACCELERATOR PEDAL A FEW TIMES OR SHIFT INTO PARK FOR THE VEHICLE TO OPERATE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122831August 27, 2018
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION CONCERNING THE FRONT FRAME, REAR FRAME, NEAR THE FRONT PASSENGER SIDE TIRE, AND NEAR THE FRONT REAR TIRE TIE RODS PERTAINING TO THE SUBFRAME. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO CALL THE MANUFACTURER FOR A RECOMMENDATION. THE MANUFACTURER HAD KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) SCHEDULE AN APPOINTMENT ON AUGUST 28, 2018 TO DIAGNOSE AND REPAIR THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA08016 (SUSPENSION, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER PROVIDED NO REMEDY AND ADVISED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118768August 9, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO WOBBLE VIOLENTLY AND AN ABNORMAL SQUEALING SOUND WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AS IT CAME TO A STOP BY THE CURB. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED INVER GROVE HYUNDAI AT (888) 706-5928 (LOCATED AT 1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090796April 28, 2018
SUSPENSION
THERE IS A RECALL ON THE 2004 HYUNDAI SONATA NHTSA VEHICLE SAFETY RECALLS RECALL NUMBER 09V124000 BUT, HYUNDAI SAYS MY CAR MISS BY 2 WEEKS CUT OFF IS NOV. 20 2003, MY VEHICLE DATE IS DEC. 19 2003
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089848April 24, 2018
SUSPENSION
MY CAR HAS FAILED THE STATE SAFETY INSPECTION DUE TO A RUSTED SUB-FRAME. HYUNDAI HAS RECALLED MAY OF THESE CARS (SAME YEAR, MAKE AND MODEL) DUE TO THIS ISSUE YET REFUSES TO COVER MINE AS THEY SAY IT WAS NOT PART OF THE RECALL. IT HAS THE SAME EXACT ISSUE AS THOSE THAT WERE RECALLED. I HAVE TRIED TWICE UNSUCCESSFULLY TO HAVE THEM CORRECT THIS SAFETY ISSUE. THERE ARE 2 CASE NUMBERS, 11190286 & 100927.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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