Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11457625March 21, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 45 MPH and exiting a highway the vehicle lost motive power and stalled. The contact stated that several unknown warning lights illuminated and the instrument panel went blank. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and stated that the vehicle had engine failure related to NHTSA Campaign Number 20V746000 (Engine) and 15V568000 (Engine). The contact had taken the vehicle to a local dealer, where it was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457489March 20, 2022
AIR BAGS
My wife was hit on the drivers side door at 45mph and the side airbags didn’t deploy. According to the inspection, the side impact shorted the ACU.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11456668March 14, 2022
STEERING
The contact called for her niece who owns a 2011 Hyundai Sonata. The contact stated that while driving at undisclosed speeds or while the vehicle was stationary, there was an abnormal clicking in the steering wheel. There was no warning light illuminated. The vehicle was taken to the local dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456684March 14, 2022
ENGINE
As I was driving to work Saturday 3/12/22, four blocks from my home my Sonata with 064,000 miles stalled. I was able to restart the engine twice after which it made a lot of noise and, according to my mechanic, locked up. The mechanic tried to rotate the motor from the crankshaft pulley bolt and no movement, locked up. We suspect the failure may be connecting rod bearings premature wear, as has caused engine damage in the Sonata Hybrid currently on Recall. How can we determine the cause of this failure, and request satisfaction from Hyundai? Thank you, [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455903March 9, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the engine was replaced; however, the vehicle was not able to be started. The approximate failure mileage was 176,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455700March 8, 2022
ENGINE
While driving, the engine in my 2011 Hyundai Sonata hybrid with the 2.4 liter engine shut off without notice (depressing the gas pedal and zero power)! I found myself and family in a difficult and potentially deadly situation as the speed limit on this road was 55mph, a large heavy duty tri axle dump truck was bearing down on my coasting car and family. I had few options from a safety stand point and had to make a snap decision. There was not a berm to pull off the road to the right side without trying to make a crash stop into the wilderness, or try to coast to the next available side street to get off the main road. As the vehicles coasting speed decreased I was very lucky that the oncoming traffic had a small gap between a another truck and a car. With few options I had to to make a decision and decided to try and make it to the side street almost causing a potential head on accident with that traffic. We were very fortunate to make it off the main road to the side street where we were now stranded. As one would realize we were very shook up emotionally do to this flaw in this vehicle. After many hours of research I see that a class action law suit was settled in 2021 for this exact engine bearing failure which seizes the engine and is now closed. From a safety stand point, reliability stand point and documented stand point a safety recall should be implemented to hold Hyundai Motor Cars responsible for all repairs to correct this safety issue. Additionally the obvious potential for the crashes and death become very apparent unless corrective action is not taken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455486March 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
All the lights appear os dash. Tpms, taction control, maintenance check engine, , brake malfunction message power steering light. Car start beeping alarm. Transmision weard beheaving. Brakes weard, acceleration. Scare moments, stop the car. Dangerous driving. After 5 mjnutes problem desapear and afret 10 more milles problem appear again. Bring car to the dealer february 10th for diagnostic they charge 457.38 dolars fr diagnostic. Almost a month after they found anything nothing. Feel robbed by dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455057March 3, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
The connection between the brake light and the socket is very poor and the motion of the vehicle often causes them to go out. I have replaced the bulbs and sockets multiple times and I find myself routinely conducting this same repair. This is a safety issue as functioning brake lights are a crucial safety feature for night time driving. I have had this issue diagnosed and repaired by an auto service professional a year ago and I am still having the same problem recur. No warning lights come on when the brake lights fail so I am required to routinely check them myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454776March 1, 2022
ENGINE
Out of the blue, in the middle of driving, this car stopped working. This could have been a very dangerous situation. There was absolutely no warning. Apparently, there is a recall, but it has not been publicized by Hyundai. Why was the recall not registered with the NHTSA? What efforts have been made, IN EARNEST, by Hyundai to reach owners? What advertisements, social media posts, outreach by dealers have been made? How many letters has each owner been sent, and how clear and serious was the wording on these letters? We had no idea there may be an issue with the engine, as we never received a notification from Hyundai. We never even heard of the recall until the car died in the middle of driving it. It is very dangerous that this issue exists and that no earnest effort has been made to notify the public. Not only are drivers and passengers being put in serious danger by the lack of information about this potential engine failure/potential fire, other drivers and passengers are being put at risk by having these cars out on the road. NHTSA should be advocating for the following: 1. More robust, earnest outreach on the failure issue. 2. Hyundai needs to give an accounting of how many affected vehicles have been sold in the US and how many have participated in their barely advertised recall (in order to let you know the scope of vehicles still affected.) 3. Hyundai needs to replace these engines or get these dangerous cars off the road by providing reasonable trade in value for people to stop using these cars. 4. This recall must be registered with the NHTSA and owners need to be alerted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453843February 24, 2022
ENGINE, UNKNOWN OR OTHER
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but declined the engine replacement since the mileage did not match the title mileage. The manufacturer informed the contact to park the vehicle as it was not safe to drive. The failure mileage was 234,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453801February 24, 2022
ENGINE, UNKNOWN OR OTHER
The shifter is not being recognized in park by the motor therefore, it is not wanting to start. Once i do get it started, then i can not shift out of park i have to stick the key down in the shift unlock position to get it to move out of park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453555February 23, 2022
EXTERIOR LIGHTING
my passenger headlight continuously goes out. I also have where my headlights completely go out as well as my interior lights. there is nothing out of the ordinary when it happens. Sometimes it will do it when I use a turn signal, other times just on it's own. I will have it happen very frequently and then not again for months. I also have the taillight burn out very often
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453404February 22, 2022
ENGINE
Engine knocking noise, random acceleration, vibration. Car diagnosed for misfiring in the third cylinder. Hyundai warranty is not covering and the dealership states my additional engine life time warranty not covering either!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453118February 20, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
My husband took car to Rainbow City, AL location to have some recalls fixed. 2wks later we go to pick up the car & as we go to to leave, me following behind him, I noticed passenger brake light out. I call & tell him, then I notice the middle brake light isn’t going off at all- it’s staying lit. I then notice, when he adjusted the headlights the passenger brake light came on & driver side brake light went off. But middle brake light wasn’t going off, it continued to stay on. I looked it up & it’s a known issue with this model. I then look up for any further recalls and yes there are but my vin isn’t attached to this recall as it obviously should be. We took it back to dealer & call then go rounds with them and they blame it to be cold weather, absurd, but looking into this issue it could result in an accident if driving because I nearly rear ended my husband not knowing if he was on the brakes or not on his way back to the dealership service center. I also know if the car recognizes the brakes to be pressed while actually driving it could easily jump out of gear! Being that the lights no matter if altering sides when on stated off as if someone we’re staying on the brakes. This needs to be added to your recall listing immediately! I’m afraid of driving it! I’m definitely not putting my children in this vehicle! Please help! You may respond to me via email [email protected] . Thank You, Traci
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452568February 17, 2022
ENGINE, ELECTRICAL SYSTEM, STEERING
Driving down highway the car just stopped going. The steering wheel got increasingly harder to turn. Once on side of road, I noticed a bunch of the warning lights lit up the dashboard. I turned off the car and tried turning it back on, however, it would just make a weird clicking noise and not start. I scheduled an appointment with a Hyundai dealership, so I’m not sure what is wrong with car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450642February 6, 2022
ENGINE
The car stopped while driving. It have a knock sensor code problem replaced and it will not start or move. I have read about the engine recall and my car did everything the engine recall stated. I do not understand how on one site it says my engine was recalled but on your site it does not. It has the same engine and model, make, and year. I could I could have died. I was never notified about any recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449389January 29, 2022
SERVICE BRAKES
The ABS system just stopped working while driving, loud brake warning beeps and the brakes stopped functioning making a vibrating sound then stopped working all together, I pulled over as safe as i could and found no leaks , fluid is good. started the car again and after 2 minutes did it again... was told by hyundai that a new abs modulator will be needed but it could not be reset to the computer so I would need a new ECU as well to match....are you kidding,,,thousands of dollars of work and labor ,,,,"""FOR BRAKES,""",,, I bought a money pit not a car...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449126January 27, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata GLS. The contact stated while driving at 20 mph and making a turn, all warning lights started flashing and the vehicle began to make an abnormal knocking noise. The contact was able to safely stop the vehicle as he noticed that smoke was coming from under the vehicle. The smoke stopped on its own as the engine was turned off. The contact had the vehicle towed to a dealer where it was diagnosed with needing the ECM cluster update (Software) which contributed to the engine failure. The contact stated that the dealer informed him that the engine also needed to be replaced. The vehicle was not repaired as the dealer said that the engine replacement was not covered under warranty. The contact stated that the failure was related to a manufacturer warranty recall number: 953. The manufacturer was informed of the failure however no assistance was offered. The failure mileage was approximately 167,000. The contact stated the dealer provided a vehicle service credit check but the contact is asking is this supposed to be compensation for a new vehicle, pay off the credit or some type of settlement?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11448685January 24, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and then stalled. The vehicle was taken to the dealer and diagnosed with connecting rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448340January 21, 2022
ENGINE
While driving and making a turn lights on the dashboard flashed and car died had it towed to local auto shop. They told me the vehicle engine had seized and there was potentially a recall on the engine had it towed now to the dealer they said there wasn't a recall but could have an extended warranty they charged me $400 to have the engine taken apart and take pictures to send to Hyundai which then in turn denied the warranty due to sludge so I sent them the maintenance reports for the vehicle which has passed inspection every year of vehicle. Rented a car for 2 weeks then have since gone without a car because they denied the claim. Waited another week it is now been over 3 weeks at this point for them to tell me they denied it again I've only had the car eight months and bought it at a dealer not a private sale which it was serviced before I took the vehicle. Have now had been without a car for over a month and I'm out almost $1000 plus the vehicle for nothing. Why certain cars recalled of the same year and others not when there are this many complaints on the engine and probably many more not reported
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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