Hyundai Sonata Complaints (2009)

460 consumer complaints on file.

#10508373April 16, 2013
ENGINE, POWER TRAIN
WHILE SLOWING AT AROUND 25-30 MPH THE CAR WOULD "JERK" FORCEFULLY LIKE A SUDDEN STOP. THIS HAPPENED EVERY DAY. IT WOULD IMPROVE AS IT WARMED UP. I TOOK IT TO THE DEALERSHIP AND WAS GIVEN EXCUSES (THEY TOLD ME THAT THE TRANSMISSION NEEDED FLUSHED-AT MY EXPENSE, MY DRIVING HABITS, ETC). FINALLY AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT, THEY ADMITTED THE ISSUE. THE TRANSMISSION WAS EVENTUALLY REPLACED AFTER THEY "RESET" AND FLUSHED THE ORIGINAL TRANSMISSION. IT SEEMED TO GET BETTER. I STILL FEEL THE "JERK" IN THE DOWNSHIFT, BUT IT IS NOT AS BAD AS IT WAS. I MENTIONED THIS TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS GOING TO COST $100.00 JUST FOR THEM TO "LOOK AT IT" EVEN THOUGH IT IS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507083April 4, 2013
FUEL/PROPULSION SYSTEM
STRANGE GAS SMELL WHEN CAR IS TURNED ON AND OFF. SPECIALLY AFTER RIDDING VEHICLE AND STOPPING CAR FOR A FEW AND RESTARTING. THE SMELL COMES THRU AIR VENTS. TOOK VEHICLE TO DEALER AND THEY STATED NOTHING SHOWS UP IN THEIR COMPUTER. MPG HAS DROPPED TO AROUND 24 ON HIGHWAY AND CITY TO AROUND 16 MPG AND THIS IS A 4 CYLINDER VEHICLE. HAVE BEEN DOING SOME RESEARCH AND HAVE LOCATED SEVERAL SITES STATING SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505494April 3, 2013
SUSPENSION, STEERING, STRUCTURE:BODY
IN SPITE OF FOLLOWING MANUFACTURERS GUIDELINES FOR TIRE INFLATION AND FOLLOWING PROPER ROTATION TIMETABLES AND HAVING THE CAR ALIGNED THIS CAR EATS TIRES. I HAVE REPLACED ALL FOUR TIRES 5 DIFFERENT TIMES IN LESS THAN 100,000 MILES. I PURCHASE PREMIUM, NAME BRAND TIRES WITH A MILEAGE RATING OF 60,000 MILES. IN 2011 I TOOK MY CAR IN FOR ALIGNMENT AT A HYUNDAI DEALERSHIP. THEY INFORMED ME THAT "ALL LOWER CONTROL ARMS, CAM BOLTS AND BUSHINGS SEIZED DUE TO RUST; CAN'T ALIGN PROPERLY. I HAD A PLATINUM EXTENDED 100,000 MILE BUMPER TO BUMPER WARRANTY THROUGH HYUNDAI. THE DEALERSHIP CALLED TO ADVISE OF THE EXTENDED WARRANTY. THE ADJUSTER CAME AND INSPECTED AND "EXTENDED WARRANTY DENIED COVERAGE AS RUST WAS THE CAUSE, THEY WILL NOT PAY FOR REPAIRS." THE DEALERSHIP ARGUED THAT THIS IS THE NORTHEASTERN PART OF THE US AND WE HAVE SNOW AND THE ROADS ARE SALTED IN THE WINTER. DEALERSHIP FELT THIS SHOULD HAVE BEEN COVERED AND TRIED AGAIN BUT COVERAGE DENIED. AS THE OWNER I CALLED THE ABOUT THE EXTENDED WARRANTY AND WAS ALSO DENIED. BECAUSE CORRECT ALIGNMENT IS NOT POSSIBLE DUE TO RUST ISSUES THERE IS A HANDLING/STABILITY PROBLEM IN THE VEHICLE CAUSED FROM RUSTED ALIGNMENT COMPONENTS. I HAVE FOLLOWED PROPER SCHEDULED MAINTENANCE BUT DUE TO THE PROPENSITY OF RUSTING THIS HYUNDAI SONATA HAS DETERIORATED WORSE THAN COMPARABLE AUTOMOBILES THEREFORE CAUSING A SAFETY CONCERN AND A RESULTING LOSS OF VALUE. IT IS INTERESTING TO NOTE THAT THIS CAR IS EXPOSED TO NORTHERN SALTED ROADS MINIMALLY. I LEAVE THE NORTH THE FIRST OF JANUARY AND HEAD SOUTH AND RETURN IN EARLY APRIL AND HAVE DONE SO FOR THE PAST 3 WINTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503480March 18, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER IN THE IGNITION. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED THAT THE IGNITION LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501954March 7, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHEN SHIFTING GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE TRANSMISSION WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 73,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501316March 4, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
NOTICED THE CAR DOES NOT PULL UP THE STEEP HILL VERY WELL. TOOK TO DEALER WHO SAID TRANSMISSION OIL IS DIRTY AND SMELLS BAD AND IT NEEDS TRANSMISSION FLUSH, RESETTING OF TRANSMISSION SHIFT POINTS, AND FUEL SYSTEM CLEAN . I POINTED OUT THESE ARE NOT PER SCHEDULED MAINTENANCE REQUIREMENT AND WAS CONCERNED THE CAR WAS CAUSING THESE PROBLEMS SO EARLY IN ITS USAGE . WILL TAKE IT FOR THE TRANSMISSION FLUSH AS THAT IS WHAT DEALER INSISTS ON BEFORE THEY INFORM ME IF THERE IS A SAFETY ISSUE PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498517February 18, 2013
VISIBILITY/WIPER
MY VISOR ON THE DRIVER SIDE WILL NOT STAY UP. IT SEEMS TO BE LOOSING AND IT WILL NOT STAY FORWARD EITHER. WHEN I AM DRIVING IT IS ALL IN THE WAY. IT HITS ME IN THE HEAD. I DO FEEL LIKE THIS IS A RECALL ISSUE BECAUSE THIS HAVE BEEN A PROBLEM WITH 2007- OTHER YEAR MODELS. I JUST REALLY NEED THE PROBLEM FIX BEFORE IT CAUSE A PROBLEM AND I DO HAVE KIDS THAT I TRANSPORT IN THIS CAR. THIS IS MY ONLY MEANS OF TRANSPORTATION SO I AM IN NEED OF THIS TO BE FIX BEFORE IT CAUSES A HUGE PROBLEM. I LOVE MY CAR...HUGE FAN OF THE SONATA BUT THIS IS REALLY MAKING ME NOT WANT TO BUY ANOTHER OR EVEN TO REFER ANY ONE TO BUY ONE FOR THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497971February 13, 2013
STRUCTURE
I BELIEVE THAT THE HYUNDAI SONATA 2009 A HAS A PAINT DEFECT PROBLEM. I NOW HAVE 12 PAINT CHIPS ON THE HOOD WHICH I BELIEVE ARE THE RESULT OF PAINT FLAKING OFF. I DO NOT RECALL ONCE HEARING A ROCK HIT THE HOOD AND YET I HAVE 12 CHIPS AND NOW ONE SIMILAR CHIP NEAR THE TRUNK. THERE ARE NO DENTS THAT WOULD INDICATE ROCKS OR OTHER OBJECTS HITTING THE HOOD. I TOOK THE CAR TO THE DEALER AND SPOKE TO THE MANAGER WHO TOLD ME THAT THEY WERE A RESULT OF NORMAL WEAR. I DO NOT AGREE AND A QUICK LOOK THROUGH THE INTERNET INDICATES THAT I AM NOT THE ONLY ONE WITH THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498077February 13, 2013
SERVICE BRAKES
THE RIGHT REAR BRAKE PAD WAS WORN DOWN PAPER THIN AND CAUSED THE ROTOR TO BE SCORED. AFTER THE ROTOR AND PADS WHERE REPLACED THE SAME PASSENGER READ WHEEL BEGAN TO BURN AND CAUSED A VERY PUNGENT ORDER. LARGE AMOUNTS OF BRAKE DUST ALSO BEGAN TO COLLECT ON THE WHEEL. THIS SAME PROBLEM HAS ALREADY BEEN REPORTED BY OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496958February 9, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING THE SONATA WHEN ALL OF A SUDDEN THE CAR LOST ITS FORCE AND WOULDN'T MOVE. WHILE STUCK IN THE MIDDLE OF THE STREET I WAS PUSHING THE GAS PEDDLE BUT THE CAR WOULD NOT GO. THE ESC OFF LIGHT CAME ON, AND THE CHECK ENGINE LIGHT AS WELL. I POWERED THE CAR OFF AND TURNED IT BACK ON BUT THE CAR STILL DID NOT HAVE A LOT OF FORCE, BUT ENOUGH TO GET TO A NEARBY PARKING LOT. I LEFT THE CAR OFF IN A PARKING LOT FOR ABOUT 5 MIN AND TURNED IT BACK ON. THE ESC LIGHT TURNED OFF, BUT NOT THE CHECK ENGINE. THERE HAVE BEEN SIMILAR PROBLEMS WHERE ITS A SWITCH IN THE BRAKE PEDDLE BUT THAT SHOULD NOT MAKE THE ENTIRE CAR SHUT OFF. I TOOK IT TO MY DEALERSHIP SINCE I JUST BOUGHT THE CAR 2 WEEKS AGO AND NOW I'M WAITING FOR DIAGNOSTICS TO COME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492302January 11, 2013
SERVICE BRAKES
HEARD NOISE FROM BRAKES AND THOUGHT IT WAS FRONT PADS.CHANGED FRONT PADS BUT IT DID NOT SOLVE PROBLEM. TOOK BACK TIRES OFF TO CHECK BRAKES AND MUCH TO MY SURPRISE THERE WAS HARDLY ANY PADS LEFT. CHANGED PADS AND THAT STOPPED THE NOISE ONLY TO HAVE TO BRING MY CAR IN FOR SERVICE DO TO THE FACT THAT THE CALIPERS WERE NOT RELEASING. THEY KEPT THE CAR FOR 2 DAYS AND SAID THAT CALIPERS WERE BAD. THEY HAD TO PUT NEW BRAKES ON(MINE WERE ONLY ON A WEEK) TURN THE ROTORS AND SAID MY BRAKE FLUID WAS CONTAMINATED. 10 YR 100000 MILE WARRANTY PLUS BOUGHT EXTENDED WARRANTY AND I STILL HAD TO PAY FOR SOMETHING THEY CALL NORMAL WEAR. NOTHING NORMAL ABOUT THAT!ALSO WANTED TO DRAIN OLD BRAKE FLUID AND CHARGE 129.99 FOR SOMETHING THEY HAD TO DO WHEN THEY PUT NEW CALIPERS ON ANY WAY BY BLEEDING THE LINES. THEN TO CHARGE 110.00 TO TURN THE ROTORS. I ARGUED AND EVERYONE I TALKED TO SAID THIS IS GUIDE LINES WE HAVE TO FOLLOW. I CANT BELIEVE THERE IS NOT A RECALL ON THIS .I AM NOT THE ONLY ONE THAT HAS COMPLAINED ABOUT BACK BRAKES CAUSING PROBLEMS ON SONATAS. THEY DO NOT COVER PARTS FROM NORMAL WEAR IF CALIPERS DIDN'T MALFUNCTION I WOULDN'T HAVE HAD TO HAVE ANYTHING DONE TO MY CAR. THEY DENY,DENY,DENY UNTIL SOMEONE GETS KILLED. COULD BE ANOTHER TOYOTA ORDEAL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491702January 7, 2013
SERVICE BRAKES
I PURCHASED MY 2009 SONATA IN MARCH OF 2012 AT THE LOCAL HYUNDAI DEALERSHIP, WITH ABOUT 44K ON IT. EVERYTHING WAS CHECKED OFF AND CONFIRMED AS IN GOOD WORKING ORDER. A HISTORY REPORT SHOWED THE BRAKES BEING REPLACED LAST AT 41K MILES. I TOOK MY CAR IN FOR ITS 60K CHECKUP AND HAVE BEEN TOLD THE REAR BRAKES ARE SHOT, AND EVERYTHING NEEDS TO BE REPLACED...PADS, CALIPERS, ROTORS, ETC. IT HADN'T MADE A GRINDING NOISE OR ANYTHING AT THAT POINT, SO I DECIDED TO TAKE IT TO A CERTIFIED MECHANIC I USUALLY GO TO. HE CONFIRMED EVERYTHING AND SAID ALL TOLD THE REPAIR IS GOING TO COST ME ROUGHLY $800!!! HE ALSO TOLD ME IT WAS A BIG ISSUE THEY SEE ONLY ON HYUNDAI'S, AND THAT THERE IS NO WAY THE REAR BRAKES SHOULD EVER GO BEFORE THE FRONT BRAKES NEED TO BE REPLACED BECAUSE THERE IS SO MUCH FORCE THAT IS NEEDED TO BRAKE THE FRONT OF THE CAR COMPARED TO THE REAR. SO DID RESEARCH AND FIND OUT THAT THIS IS A HUGE PROBLEM WITH THESE VEHICLES. I AM NOT LOOKING FORWARD TO REPLACING MY ENTIRE REAR BRAKE SYSTEM EVERY 15-20K MILES. I WILL BE FILING A FORMAL COMPLAIN WITH HYUNDAI AS WELL...MY HOPE IS IF THEY WANT TO KEEP THEIR CUSTOMERS, THEY WILL DO SOMETHING ABOUT THIS ALL TOO COMMON ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490819January 2, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC LIGHT WITH THE BRAKES ENGAGED, THE VEHICLE LUNGED FORWARD IN ACCELERATION. THE CONTACT STATED THAT IN ORDER TO STOP THE VEHICLE, SHE SHIFTED INTO NEUTRAL AND TURNED OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 33,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490226December 27, 2012
SERVICE BRAKES
I HAD MY REAR BRAKES AND ROTORS REPLACES IN FEBRUARY 2012 AT AROUND 60K MILES. IN OCTOBER 2012 AGAIN MY CAR FELT LIKE IT WAS DRAGGING AND I HEARD THE TELL TALE SQUEALING OF THE BRAKES SO I TOOK IT BACK TO THE REPAIR SHOP TO BE TOLD MY REAR BRAKES AND ROTORS AGAIN WERE WORN OUT AND CHEWED THROUGH, AND NO THAT MY CALIPERS HAD SEIZED AND I WOULD NEED TO PAY YET AGAIN TO HAVE THIS ISSUE REPAIRED. THE MECHANIC MADE A COMMENT THAT THE ONLY TIME HE'D EVER SEEN THIS BEFORE WAS FROM YOUNG PEOPLE DOING "POWER SLIDES" ON THEIR CARS, SOMETHING I WOULD NEVER DO (I AM 28 YEARS OLD). UPON RESEARCH I FIND THIS IS A WELL DOCUMENTED PROBLEM WHEN SEARCHING ONLINE FOR BREAK PROBLEMS WITH THIS CAR FOR MODEL YEARS 2006-2010, ENOUGH THAT THERE IS EVEN A CLASS ACTION LAWSUIT IN NEW YORK. HYUNDAI NEEDS TO RECALL AND REPAIR THESE VEHICLES AS WELL AS REIMBURSE FOR THE EXPENSE OF FIXING THESE UP UNTIL THEY ISSUE THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489443December 21, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE ATTEMPTED TO TURN THE VEHICLE OFF BUT SHE WAS UNABLE TO TAKE THE KEY OUT OF THE IGNITION. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE OR REMOVE THE KEY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487481December 5, 2012
VISIBILITY
DRIVERS SUN VISOR HANGS DOWN, WILL NOT STAY UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482203October 25, 2012
TIRES
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA EQUIPPED WITH MICHELIN ENERGY MICRO TIRES, SIZES P215-60R16-94. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED THE CONTACT THAT THE TIRES WERE CRACKED AND NEEDED TO BE REPLACE. THE TIRES WERE NOT REPLACED. THE DOT AND VIN NUMBER WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,450 AND THE CURRENT MILEAGE WAS 24,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478292October 2, 2012
TIRES
2009 HYUNDAI SONATA AND OEM HANKOOK TIRES - OPTIMO H426 ONE OF THE OEM HANKOOK TIRES HAS A BULDGE ON THE SIDE WALL. HAVE REACHED OUT TO THE VEHICLE MANUFACTURER HYUNDAI, OEM TIRE MANUFACTURER HANKOOK AND ITS AUTHORIZED REPRESENTATIVE SEARS TO GET IT ADDRESSED AS PART OF THE OEM WARRANTY, BUT UNFORTUNATELY HAVE BEEN DENIED. THE TREAD ON THE TIRE (PER SEARS TECHNICIANS IS LESS THAN 2/32) EVEN THOUGH THE CAR IS 3 YEARS OLD WITH ONLY 24500 MILES DESPITE THE MILEAGE WARRANTY ON THE HANKOOK WEBSITE TO BE LISTED AS 60000 MILES ON THESE BRAND OF TIRES. NOT SURE IF ANY OTHER CONSUMERS HAVE FACED SIMILAR ISSUES AROUND BULDGING OF SIDE WALLS, WEAR AND TEAR OF TREAD, ETC FOR SIMILAR HANKOOK TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476799September 24, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, HE ATTEMPTED TO BRAKE BUT THE VEHICLE CONTINUED TO INCREASE SPEED UP TO 50 MPH. THE CONTACT MENTIONED THAT THE ENGINE REVVED, BUT DID NOT BRAKE. THE CONTACT STATED THAT HE STOPPED AND PUT VEHICLE IN NEUTRAL, THEN TO DRIVE GEAR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,956.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472701August 27, 2012
VISIBILITY/WIPER
THE DRIVER SIDE VISOR MADE A STRANGE SOUND AS I PULLED IT DOWN IN A NORMAL FASHION. WHEN I TRIED TO RETURN IT TO THE NORMAL POSITION, IT JUST FLOPPED BACK DOWN. IT WILL NOT STAY IN PLACE. I HAVE TRIED VELCRO STRIPS AND TAPE TO HOLD IT IN POSITION AND NOTHING WORKS. THE VISOR IS OBSTRUCTING MY VIEW AND IT WILL SWING AROUND WHEN I MAKE TURNS, WHICH RESULTS IN THE VISOR HITTING ME IN THE HEAD WHILE I'M ATTEMPTING TO DRIVE WITH AN ALREADY OBSTRUCTED VIEW. TO MAKE MATTERS WORSE, TONIGHT I WAS DRIVING AND THE LIGHT THAT NORMALLY COMES ON WHEN YOU OPEN THE MIRROR, CAME ON UNEXPECTEDLY AND WOULD NOT TURN OFF. I HAD TO DRIVE FOR 25 MINUTES WITH MY PASSENGER HOLDING THEIR HAND OVER THE LIGHT SO THAT I COULD DRIVE HOME. THIS PROBABLY WOUND NOT HAVE BEEN SUCH A PROBLEM IN THE DAYLIGHT, HOWEVER, THIS WAS AT NIGHT. I HAVE CONTACTED HYUNDAI ABOUT THIS PROBLEM AND THEY TOLD ME THAT IT WOULD COST OVER $70 JUST FOR THE VISOR AND EVEN MORE TO HAVE IT INSTALLED. THEY ALSO TOLD ME THAT THERE WAS A RECALL ON THE 2006 SONATA BUT THAT DOESN'T HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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