Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11474042July 15, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473161July 10, 2022
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
A friend borrowed my car to go to the corner store to get me a couple of things while my husband was getting surgery. My friend ended up in a rollover accident after hitting a tree. All recalls were up to date on my vehicle, he stated that no airbags deployed. Now after the vehicle was rolled back over and taken to the tow yard the insurance adjuster was the first to see and the driver airbag had deployed. I was not there I cannot say when the airbag deployed however none of the curtain airbags deployed. Also my friend stated that the car accelerated just before impact he swerved to miss something in the road and ended up rolling the vehicle after hitting the tree. The car should not have been accelerating but it was like the car had a mind of its own. I thought the recall was to fix the air bags. He could have been killed.. no reason these cars are still on the road. Not to mention all of the mechanical issues. And I'm sorry to say that I'm glad my kids weren't in the car.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11473206July 10, 2022
SERVICE BRAKES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The taillight socket is melting disabling the effective use of the brake system to alert other drivers the vehicle is stopping. The light works but can not be reinserted into the given space because it has melted close on the tailight cause my entire tail light to have to be replaced. The light bulb then melted into the trunk space and could have caused a fire but luckily we smelled it and moved the placement. I have almost been rear ending multiple times cause long the oncoming driver to swerve off the road to avoid hitting me because they were not able to see I was stopped. I have been stopped by law enforcement and given a warning thankfully. I have sent a complaint to hyundai and have seen multiple complaints and myself seen multiple sonatas on the road with no tail light/brake light issues. My dealer wants to charge over $600-1000 to repair this imperative issue. There was no indication they were malfunctioning until they had melted into the socket. On both lights. I have read multiple complaints on this same issue. This is an important part of the car that needs to be fixed for driver safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473045July 9, 2022
ENGINE
The vehicle has been slowing down and failing to drive. Took it to the mechanic and the vehicle caught on fire. The mechanic said other vehicles had the same issue. When I called Hyundai they said my VIN was not apart of that recall and they can only go off of that. I have a vehicle that has been sitting for a long time unable to use because of engine problems that Hyundai is well aware of.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472972July 8, 2022
EXTERIOR LIGHTING
The contact owns a 2011 Hyundai Sonata. The contact stated that after turning off the vehicle, he and his wife exited the vehicle and both noticed that the brake lights had remained illuminated. The brake lights failed to turn off as designed. The dealer and the manufacturer were both contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V759000 (Exterior Lighting). No additional assistance was provided. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472491July 6, 2022
ENGINE
My engine seized while I was driving a few miles from home at 104,000 miles. I was told by the mechanic that there was not enough oil in the vehicle and that caused the problem. However, I have never missed a maintenance on this car and it was only 4,000 miles out of warranty. I don't understand how the car could have no oil. I checked and I was just a few hundred miles passed the date for an oil change but I never received any light indicating that oil was a problem and I cannot understand how the car could be using that much oil without me having any prior indication from the car.. just the engine seizing and now I am told the car is toast unless I put in a new engine! I don't see my car on recall but it seems that I have the same problem of many other people and I feel that Hyundai should make this problem right and fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472294July 5, 2022
ENGINE
I was attending a wedding on 7/01/2022 as I was leaving for dropping my child off at the hospital as I was leaving to go change clothes my car had shut off in the middle of the road without no warning of what so ever it started smoking and wouldn't start or do anything for me to get out of the road which could've cause a bad wreck thank God for some gentleman helping me getting out of the road I have had mechanic look at there so many problems he don't know where to begin and I just spent out money fixing my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472335July 5, 2022
ENGINE
Approx. 6/8 While driving car, engine ceases, had towed to mechanic shop, Towne Hyundai dealer advised have car again towed to them. Dealer advised needed oil change receipts for 69,000-90,000 which they received, I had been calling to check status several times. Called 7/1 advising I’m inconveniencing everyone using their car. Was advised they had to now remove valve cover & send pictures, they were waiting for Hyundai’s response but later on Towne left me voicemail they were trying to get me a rental car, none were available but probably on Tuesday they would have better luck. Well got the call today (Tuesday) it was denied for coverage due to maintenance on the vehicle …. So my car which I take great care of I was told there is no one that they could respond to with my dispute! Gave me Hyundai csr service # , I called & was advised when Hyundai denies coverage that is the final decision & there is no dispute & no one else to speak to. I was advised I could call the Better Business Bureau & given the # to call. When this first happened I went on the site where Hyundai was being fined & put my vin to check , it showed I should’ve been art of the recall, now after I’m denied the status changed! I advised the rep at Towne after he said I was denied I was part of that recall & I checked he said I wasn’t, so I feel like things were altered , I took a screenshot of my vin covered, is there anything else I can do or speak to on this, I’m so upset!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472047July 1, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 60 MPH, the vehicle vibrated and inadvertently lost motive power while driving. The contact was able to drive safely to the side of the highway. The check engine warning light illuminated prior to the failure. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated the air bag warning light had since illuminated. The vehicle was not repaired and was towed back to the residence. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. The consumer stated engine was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471620June 29, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact exited the vehicle safely, and the vehicle was towed to the local dealer. The mechanic was unable to determine the cause of the failure. The contact referenced an unknown recall but stated that the vehicle was not included. The contact had the vehicle towed back to the residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471118June 27, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 65 MPH, the check engine warning light illuminated and the contact pulled over safely to the side of the road. The contact then restarted the vehicle; however, there was a metallic grinding sound coming from the vehicle. The contact turned off the vehicle and had it towed by AAA to a local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 159,719.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470170June 21, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have replaced my front driver door actuator, the back driver and front passenger side 3x and it’s still having issues. I replaced all fuses an wiring harness. Front headlights keep blowing out after about a week of putting in new ones.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470262June 21, 2022
AIR BAGS
Air bag lights have come on. Unsure of what the exact issue is until I bring it to the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470079June 20, 2022
ENGINE
Going down the highway at 70mph the engine just shut down. I couldn’t drive over 35 mph hr.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469627June 16, 2022
ENGINE
My engine seized up on me while driving in heavy traffic. I just purchased this vehicle in April 2022, and other than me having to replace a headlight, the car drives smooth and has never stalled or given any check engine, or oil lights, or any type of indication that there was something wrong with my vehicle. I just drove it and out of the blue my dashboard lights go off and my engine locks up while I'm driving. I wasn't able to get the car back started. I had it towed to a shop and they weren't able to get the engine to turn either. I am now resorting to a Hyundai dealership to inspect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469669June 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle inadvertently lost motive power and stalled. The contact stated there was a piston failure in the engine allowing oil to leak onto the ground. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 150,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468330June 8, 2022
ENGINE, FUEL/PROPULSION SYSTEM, WHEELS
After doing some research, I am now aware that there was a recall 20V-746 or 21V-727 that my car was affected by & was never notified about. On 6/2/2022, I was driving and just exited the freeway. Smoke started coming out of the passengers side of the engine. Cars were honking at me & flames started coming out as I drove into a parking lot. I was terrified as my life was at risk & felt fortunate that this did not happen on the freeway. I feel lucky to have been able to escape this life threatening experience. There is now an open claim with my insurance. I had brake lights changed at Frank Hyundai on 4/08/2022 in National City, CA where they also ran a diagnostic check on the car. There was never mention of a recall & my car was cleared of any issues. In addition to the photos I have attached, I also have videos that I am not able to upload.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11467708June 6, 2022
ENGINE
The car began exhibiting a knocking noise on 5/21/2022 when increasing speed up to around 60 mph. Vehicle did the same thing again on 5/24/2022 and was shaking for a few minutes around the 50-60 mph mark. I took it to my local mechanic who drove it 6 blocks and then towed it back to his shop because he "didn't want to be the one to blow the motor out." At that point there was a consistent knocking noise in the engine even when in park. I did some research and discovered the "engine rod bearing failure" recall associated with similar model and year Hyundai Sonatas. So I had my car towed on 6/2/2022 to the nearest Hyundai dealership from Alpena, Michigan to Traverse City, Michigan, where they ran the engine rod diagnostic test and my vehicle failed the test. So the service rep at the dealership informed me on 6/3/2022 that my car failed the test and would be receiving a full engine replacement and knock sensors with the 10-year warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467031June 1, 2022
ENGINE
Upon accelerating to enter traffic the engine stalled. Subsequent attempts to restart the vehicle have been unsuccessful. The engine will not turn at all. A mechanic determined the engine was locked. Prior to this the check engine light had been on and the defective part had been replaced based on diagnostic code P0449.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466434May 27, 2022
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, he heard a ticking sound and then heard something detach from the vehicle. The contact pulled over and checked underneath the driver’s side front of the vehicle and became aware that the coil spring had detached from the vehicle. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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