Hyundai Sonata Complaints (2002)

320 consumer complaints on file.

#10034222September 15, 2003
ELECTRICAL SYSTEM
WHILE DRIVING AT AN UNDETERMINED SPEED, THE BATTERY LIGHT CAME ON AND THE VEHICLE STALLED. THE PROBLEM WAS CAUSED BY ALTERNATOR FAILURE. THE DEALERSHIP INDICATED THAT THERE WAS A TSB FOR THIS ISSUE.*AK HOUSER DEALERSHIP REPLACED THE ALTERNATOR WITH A DIFFERENT TYPE AND CONFIGURATION. ANOTHER DEALER REPLACED THE BATTERY, ALTERNATOR AND DRIVE BELT. ALL WORK WAS COVERED UNDER WARRANTY. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039661September 10, 2003
TIRES:TREAD/BELT
LEFT DRIVER SIDE TIRE TREAD SEPARATED FROM THE TRUCK, CAUSING DAMAGE TO VEHICLE. CONSUMER WAS FORCED TO PULL OVER TO THE SHOULDER.THE SPARE TIRE HAD STRESS MARKS LOCATED ON THE INNER SIDE OF THE TIRE. HANKOOK TIRES, #T125/70D-15, DOT # H6MXBH490.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039672September 10, 2003
TIRES:TREAD/BELT
LEFT DRIVER SIDE TIRE TREAD SEPARATED FROM THE VEHCLE WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY. CONSUMER WAS FORCED TO PULL OVER TO THE SHOULDER TO REPAIR THE TIRE. THE SPARE TIRE HAD STRESS MARKS LOCATED ON THE INNER SIDE OF THE TIRE. HANKOOK, T125/70D15, DOT # H6MXBH490. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036673August 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 HYUNDAI,SONATA HAS 28,000 MILES. HAVE HAD TO HAVE ROTORS REPLACED 3 TIMES SINCE 11000 MILES. CAR SHAKES AFTER ROTORS HAVE BEEN ON CAR FOR ABOUT 4 OR 5 THOUSAND MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029478July 16, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING ON THE HIGHWAY AIR BAG LIGHT WILL APPEAR ON THE DASHBOARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029479July 16, 2003
TIRES:TREAD/BELT
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING DRIVER SIDE TIRE THREAD SEPARATED FROM THE WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026128July 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CONTINUES TO COME ON. WE HAVE BEEN TOLD THAT HYUNDAI IS HAVING A LARGE PROBLEM WITH O2 SENSORS, ESPECIALLY IN WARM CLIMATES. DEALER WORKED ON THE PROBLEM ONCE ALREADY, BUT THE PROBLEM SEEMS TO HAVE RETURNED. THE CAR IS CURRENTLY AT THE DEALERSHIP BEING WORKED ON. THE SERVICE PERSON SAID THERE HAVE BEEN SO MANY PROBLEMS HE IS SUPRISED THEY HAVE NOT HAD A RECALL JUST FOR THE O2 SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023806June 26, 2003
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
VEHICLE WAS HIT ON DRIVER SIDE DOOR(S) - VEHICLE WAS ROTATED 180 DEGREES FROM THE FORCE OF THE IMPACT. NECK AND BACK INJURIES. BOTH FRONT AIR BAGS DEPLOYED, SIDE AIR BAG DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10016836May 1, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
ON COLD MORNINGS WHERE THE TEMPERATURE WOULD DROP BELOW 30, I WAS EXPERIENCING A LOSS OF BRAKE ABILITY. THIS WOULD ONLY HAPPEN THE FIRST TIME I DROVE THE CAR IN THE MORNING AND ALWAYS ON THE SECOND OR THIRD TAP OF THE BRAKE PEDAL. I WENT TO MY DEALERSHIP IN NOVEMBER/DECEMBER 2002 AND THEY DRAINED THE BRAKE LINE AND TOLD ME IT WAS FIXED. IT WAS NOT AND I HAD TO GO BACK. THIS LAST TIME I COULD NOT STOP IN TRAFFIC AND HAD TO ROLL THRU A BUSY INTERSECTION. THE BRAKE PEDAL WOULD ACTUALLY FREEZE UP OR LOCK IN THE "UP" POSITION IN THE CAR, THEREFORE NOT ALLOWING ME TO PRESS DOWN TO STOP. THE EMERGENCY BRAKE WOULD WORK. MY DEALER HAD THE CAR FOR MORE THAN A WEEK BEFORE HE WAS ABLE TO FIND THE PROBLEM AND FIX IT THIS SECOND TIME. I BELIEVE HE SAID IT WAS A DEFECT IN A SPECIFIC PART. HE TOLD ME "BOOSTER VACUUM LINE CHECK VALVE FROZEN SHUT" AND HE REPLACED THE BOOSTER HOSE. IF THIS WAS A MANUFACTURERS DEFECT, I AM CONCERNED OTHER SONATA OWNERS MAY EXPERIENCE THIS PROBLEM AND I FELT I SHOULD REPORT THIS TO YOUR AGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014352April 14, 2003
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RIGHT FRONT SPEAKER POPS ON AND OFF AT A STOP OR MOVING. WHEN YOU USE THE AC BUTTON, WINDSHIELD WIPER, WINDOWS, AND TURN SIGNALS THE SPEAKER EITHER SHUTS OFF OR TURNS ON. THE RADIO WAS REPLACED THREE TIMES, THE SPEAKER TWICE AND THE WIRING AND WIRING HARNESSES WERE REPLACED. THE CAR HAS BEEN IN AND OUT OF THE SHOP WITH AND WITHOUT REPAIRS FOR THE SAME PROBLEM AT LEAST 12 TIMES. THE PROBLEM STARTED THE FIRST NIGHT WHEN I BOUGHT THE VEHICLE IN OCTOBER OF 2001. THE CAR HAS HAD OTHER PROBLEMS WITH THE POWER WINDOW MOTORS, BATTERY, AND REMOTE DOOR LOCKS. I FEEL AS THOUGH I HAVE SPENT MORE TIME AT THE DEALER TRYING TO GET THE CAR FIXED THEN ACTUALLY ENJOYING THE CAR. I HAVE FILED CASES WITH THE HYUNDAI CORPORATE OFFICE, A FACTORY REPRESENTATIVE LOOKED AT THE CAR, HEARD THE PROBLEM, IN FORMED THE DEALER ON HOW TO FIX IT. I RECEIVED A PHONE CALL 6 DAYS LATER SAYING THE CHIEF MECHANIC COULD NOT DUPLICATE THE PROBLEM SO HE DID NOT TOUCH IT. EVEN THOUGH THE FACTORY REPRESENTATIVE HEARD THE PROBLEM AND TOLD THEM WHAT TO FIX. I HAVE TAKEN THE FIRST STEP IN THE LEMON LAW, I HAVE SENT A CERTIFIED DEFECT COMPLAINT TO THE DEALER. THE RECEIVED IT APRIL 11 2003 AT 12:00 PM. I AM JUST WAITING ON THERE RESPONSE. THIS CAR HAS BEEN A NIGHTMARE TO MY SELF AND MY FAMILY. TWO VISITS AGO THE DEALER HAD THE CAR FOR ONE WEEK. WHEN I RECEIVED THE CAR BACK, THE CAR WAS COVERED WITH AN UNKNOWN SUBSTANCE (MAYBE TREE SAP) ALL OVER THE HOOD, ROOF, AND TRUNK. I BROUGHT THIS TO THE DEALERS ATTENTION WHILE THE FACTORY REP WAS THERE. THE REP TOLD THEM TO COMPOUND THE CAR OUT AND RECTIFY THIS ISSUE. WHEN I PICKED UP THE CAR, THE CAR WAS WASHED BUT THE SUBSTANCE WAS STILL THERE, NOW WITH SWIRL SCRATCHES IN THE PAINT WHERE THEY TRIED TO UP THE SUBSTANCE OFF THE CAR. DEALER AND CORPORATE WILL NOT TAKE RESPONSIBILITY FOR THIS. THIS WILL BE THE FINAL CASE FOR MY LAWYER AGAINST HYUNDAI. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008327March 2, 2003
AIR BAGS:SIDE/WINDOW
IMPACT TO DRIVERS DOOR AND THE SIDE AIRBAG FAILED TO DEPLOY.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10004831January 28, 2003
SEAT BELTS
WHILE SITTING IN VEHICLE WITH THE SEAT BELT ON, IF CONSUMER MAKES ANY KIND OF MOVEMENTSEAT BELT TIGHTEN UP. CONSUMER HAS TO UNHOOK THE SEAT BELT AND FASTEN IT. THIS IS VERY UNSAFE WHEN DRIVING OR IN AN EMERGENCY SITUATION. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024142December 10, 2002
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING BRAKES THERE IS A SQUEAKING AND LOUD GRINDING NOISE. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023809December 5, 2002
SERVICE BRAKES, HYDRAULIC
INTERMITTENLEY WHILE APPLYING BRAKES FROM A STOP POSITION THE VEHICLE CONTINUE ON BEFORE STOPPPING. DEALER INFORMED THAT AIR HAD TO BE REMOVED FROM THE BRAKE LINE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023454November 29, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTLY WHILE APPLYING BRAKES AT A STOP POSITION CAR CONTINUED TO ROLL. DEALER INFORMED THAT AIR HAD TO BE REMOVED FROME BRAKE LINE. PROVIDE FUTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023031November 20, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 30-35 MPH VEHICLE WAS HIT ON DRIVER SIDE, BETWEEN DRIVER DOOR AND PASSENGER DOOR. BOTH FRONT AIR BAGS DEPLOYED, SIDE AIR BAG ON DRIVER SIDE DID NOT. DRIVER HIT HIS HEAD ON WINDOW. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. TS
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#8022322November 6, 2002
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES WHILE DRIVING THE VEHICLE WOULD VIBRATE AT ANY SPEED, CAUSING BY THE UPPER BALL JOINT AND THE LOWER BALL JOINT. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIME, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021693October 28, 2002
AIR BAGS
CONSUMER STATES THAT AFTER CLOSING DRIVER SIDE DOOR THE SIDE AIR BAG DEPLOYED, SMOKE STARTED COMING FROM UNDER THE SEAT, A FEW SECONDS LATER THE ENTIRE SEAT WAS ON FIRE. THEIR IS A RECALL FOR THIS, BUT DOESN'T STATE IT CAN CAUSE A FIRE PER CONSUMER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020325October 8, 2002
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, WHEELS
VEHICLE HAS PROBLEMS WITH FRONT VIBRATION. *MR THE VEHICLE VEERED LEFT AND THE CONSUMER LOST CONTROL OF STEERING. THE CAUSE WAS FOUND TO BE BROKEN U-BOLT. THE VEHICLE BEGAN TO VIBRATE FROM FRONT END WHILE THE CONSUMER WAS DRIVING AND THE CAUSE WAS DETERMINED TO BE FRONT LEFT AXLE FAILURE, WHICH WAS REPLACED. BRAKES CONSTANTLY SQUEAK AND PULSATE, BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768047October 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE BRAKES MAKE AN EXTREMELY LOUD SCREECHING SOUND, MAINLY WHEN BREAKING. IT IS LOUD ENOUGH TO ATTRACT QUITE A BIT OF ATTENTION. IT SCARES PEDESTRIANS AND OTHER VEHICLES. IT SOUNDS SIMILAR TO THE WARNING SOUND MADE BY WORN BRAKES. WE HAVE MADE COMPLAINTS TO THE DEALER ON 6 SEPARATE OCCASIONS. THEY SAID THAT THEY HAVE GLAZED OUR BRAKES AND REPLACED OUR BRAKE PADS AND THAT THE PROBLEM CANNOT BE FIXED. THEY ADVISED US THAT ALL HYUNDAIS DO THIS BECAUSE OF GOVERNMENT REGULATIONS ON THE CONTENT OF BRAKE PADS. I'VE ALSO CALLED THE HYUNDAI CUSTOMER SERVICE NUMBER AND THEY ALSO TOLD ME THAT NOTHING CAN BE DONE AND THAT THIS IS NORMAL. THE BRAKES MAKE A NOISE THAT SOUNDS LIKE THEY NEED TO BE REPLACED- THEY CAN'T BE SAFE. IT IS VERY STRESSFUL DRIVING A VEHICLE WITH BRAKES THAT SOUND LIKE THEY COULD QUIT AT ANY TIME. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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