Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10680482February 2, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHENEVER THE STEERING WHEEL WAS TURNED WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE AND IT FELT LIKE THE STEERING WHEEL WOULD DETACH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680121January 31, 2015
STEERING, SUSPENSION
THIS VEHICLE HAS PULLED TO THE RIGHT SINCE I DROVE IT OFF THE LOT. I HAVE BEEN TO MULTIPLE DEALERSHIPS TO ADDRESS THE ISSUE, NO ONE HAS A FIX. DEALERSHIP HAS TOLD ME IT MY DRIVING STYLE THAT IS CAUSING THE ISSUE. DEALERSHIP HAS TOLD ME THE TIRES ARE NOT BALANCED, AND ROTATED THE TIRES. DEALER HAS DONE ALIGNMENT, TOLD ME A SPECIAL TOOL WAS NEEDED TO FIX THAT THEY DID NOT HAVE, CLAIMED A RECALLED PART WAS THE ISSUE. AFTER RECALL WAS REPAIRED THE CAR STILL PULLS. I HAVE HAD 3 FULL SETS OF TIRES DONE, WORKING ON SET # 4 NOW - ALL PREVIOUS SETS WERE WORN OUT DUE TO CAMBER ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680118January 31, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE HAS STOPPED SHOWING THE PROPER AMOUNT OF FUEL IN THE CAR. CAR WAS FILLED AT A LOCAL STATION, ENTERED THE ROADWAY, LOW FUEL LIGHT BEGAN TO FLASH. FUEL GAUGE HAS NOT WORKED PROPERLY SINCE. BROUGHT THE CAR TO THE DEALER, WAS TOLD BY DEALER THAT THIS IS A KNOWN ISSUE BUT IS NOT CONSIDERED A RECALL ITEM. REPAIR WAS QUOTED AT OVER $600 TO REPLACE THE FUEL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679961January 30, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED VIOLENTLY AND THE GEAR MESSAGE BOARD DIMMED. THE VEHICLE WAS TAKEN TO A DEALER FIFTEEN TIMES WHERE THE FAILURES WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678706January 24, 2015
STEERING, SUSPENSION
2011 HYUNDAI SONATA TURBO--WHEN DRIVING, THE FRONT END PULLS TO THE RIGHT. I AM REPLACING TIRES YEARLY. THE SHOP SAYS THEY CAN'T FIND ANY PROBLEMS, TURBO WHEN APPLIED SMELLS LIKE BURNING RUBBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678618January 23, 2015
ENGINE
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 20 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING INTO PARK AND REINSERTING THE KEY INTO THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678408January 22, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN UNKNOWN NOISE COMING FROM THE STEERING WHEEL WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678427January 22, 2015
ENGINE
PURCHASED A BRAND NEW 2011 HYUNDAI SONATA. WHILE WE WERE DRIVING DOWN THE ROAD, WE HEARD A KNOCKING NOISE COMING FROM THE ENGINE. WHILE WE WERE LOOKING FOR A GAS STATION TO PULL OVER, THE CHECK OIL LIGHT CAME ON, ALL WITHIN A MATTER OF MINUTES. WE IMMEDIATELY PULLED OVER AND CHECKED THE OIL ONLY TO FIND THAT NO OIL WAS REGISTERING ON THE DIP STICK. WE FOUND THAT ODD AS WE HAD OUR OIL CHANGE JUST A COUPLE MONTHS AGO. HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THERE WAS SLUDGE IN THE ENGINE AND WE NEEDED TO REPLACE IT. THE COST TO REPLACE THE ENGINE WAS $6100. FURTHERMORE, THE DEALERSHIP WENT ON AND CHANGED THEIR STORY 5 TIMES AS TO WHILE THE ENGINE FAILED. THEY ASKED US TO PROVIDE THEM WITH OIL CHANGE RECEIPTS, WHICH WE DID YET THEY STILL DENIED OUR CLAIM. OUR CAR HAD THE OIL CHANGES DONE PROPERLY AND WITHIN THE TIME SCHEDULED. OUR CAR WAS STILL UNDER WARRANTY YET THEY DENIED OUR CLAIM WE HAVE FILED A LAWSUIT AGAINST THE DEALERSHIP AND HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678253January 22, 2015
STEERING
WHEN FIRST PURCHASED IN MARCH OF 2014 NOTICED A LITTLE CLICKING IN STEERING WHEN TURNED LEFT OR RIGHT. NOW ITS GOTTEN WORST! EVEN WHEN PARKED IT CLICKS. WHEN WE HIT THE SMALLEST BUMP ON THE ROAD IT CLICKS AND SHAKES BAD. I'M TO THE POINT OF SCARED TO DRIVE MY OWN CAR. I'M SCARED I WOULD HAVE NO CONTROL OF THE STEERING ONE DAY. I CAN NOT DRIVE THIS CAR WITH MY 3 KIDS IN IT. I THOUGHT I BOUGHT ME A SAFE FAMILY CAR. I WAS WRONG. I'M DOING MY RESEARCH RIGHT NOW AND SEE LOT OTHERS HAVE THIS PROBLEM. IT NEEDS TO BE A RECALL. MY HYUNDAI DEALER SAYS IT'S THE COUPLING. HE KNEW EXACTLY WHAT PROBLEM I WAS HAVING. LIKE IT ISN'T NEWS TO HIM. IT'LL GONNA COST ME $349 TO GET THIS FIXED?!?!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678152January 21, 2015
ENGINE
I WAS DRIVING DOWN THE HIGHWAY, THE ENGINE STARTED MAKING A KNOCKING NOISE. NO LESS THAN 30 SECONDS LATER DID THE CAR'S ENGINE MAKE A LARGE BAG NOISE AND I RAN OVER WHAT FELT LIKE PARTS. I COASTED A WHILE DOWN THE ROAD AND FINALLY PULLED THE CAR OVER TO THE SIDE OF THE ROAD. UPON OPENING THE HOOD I DISCOVERED OIL ALL OVER THE INTAKE AND EXHAUST MANIFOLDS AS WELL AS THE RADIATOR. I CALLED HYUNDAI ROADSIDE ASSISTANCE AND HAD THE CAR TOWED TO FAULKNER HYUNDAI IN HARRISBURG PA ON 1/19/14. THEY PROVIDED A SERVICE LOANER AND SAID THEY WOULD GET BACK TO ME WITH AN UPDATE ON THE CAR. I WAITED UNTIL WEDNESDAY THE 21ST BEFORE CALLING THEM, ONLY TO FIND OUT THAT THE ENGINE HAD SEIZED AND THEY HAD ALREADY TAKEN PICTURES OF THE DAMAGE AND SENT THEM TO THE HYUNDAI PEOPLE TO SEEK WARRANTY COVERAGE. THEY ALSO ASKED ME FOR MAINTENANCE RECORDS ON THE CAR. I CHANGE THE OIL MYSELF AND ALWAYS PUT IN FULL SYNTHETIC, SO THEY HAD ME SUBMIT RECEIPTS FROM THE AUTO PARTS STORE PROVING I BOUGHT OIL AND FILTERS OR THE SONATA. I AM NOW AWAITING RESOLUTION FROM HYUNDAI. WILL UPDATE ONCE I HAVE AN ANSWER FROM HYUNDAI. THIS IS A PRETTY SERIOUS SAFETY CONCERN, THE ENGINE LET GO AT 60+MPH WITHOUT WARNING, WHEN IT LET GO IT BLEW OIL ALL OVER THE ENGINE COMPARTMENT AND I'M SURE ON THE ROAD AS WELL. LUCKY I WAS DRIVING EARLY IN THE MORNING AND THEIR WAS VERY LITTLE TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672517January 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DOORS LOCKED INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE DRIVER SIDE DOOR WAS OPENED, THE ALARM WOULD SOUND, THE VEHICLE FAILED TO START, AND THE ANTI-THEFT MODE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672522January 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,400. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672588January 14, 2015
ELECTRICAL SYSTEM
GO TO UNLOCK CAR WITH KEY FOB OR PUSH BUTTON ENTRY SWITCH, IT DOES NO WORK, UNLOCK CAR MANUALLY WITH KEY AND THEN TRY TO START THE CAR AND DASH INDICATES KEY NOT DETECTED. THE CAR IS NOT DETECTING MY KEY FOB, WHETHER IN OR OUT OF THE VEHICLE. I HAVE TO MANUALLY START THE CAR BY INSERTING FOB INSIDE THE MIDDLE CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672583January 14, 2015
STEERING
THE CAR MAKE A LOUD THUMP AND THE STEERING IS LOOSE WHEN YOU TURN THE STEERING WHEEL FROM SIDE TO SIDE HAD IT CHECK OUT AND STATED IT MIGHT BE THE BEARINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671779January 12, 2015
STEERING, SUSPENSION
TWO ISSUES: 1. I PURCHASED THE VEHICLE USED IN DECEMBER 2012. IMMEDIATELY NOTICED A LEFT PULL, SO THE DEALERSHIP AGREED TO ALIGN THE VEHICLE PRIOR TO US DRIVING OFF THE LOT. SINCE THEN, THE CAR HAS NEVER BEEN PROPERLY ALIGNED WITH THE DEALERSHIP CONSISTENTLY STATING "YOU MUST BE HITTING TOO MANY POTHOLES". I DRIVE A SONATA, NOT AN OFF-ROAD VEHICLE. ABSOLUTE BOLOGNA! I'VE GONE THROUGH 2 NEW TIRES AND THREE ALIGNMENTS SINCE WITH THE LEFT PULL STILL OCCURRING. FINALLY, I DECIDED TO GIVE UP ON THE DEALER AND TAKE IT TO A LOCAL REPAIR SHOP WHO INFORMED ME I'LL NEED TO INSTALL AN AFTERMARKET CAMBER BOLT KIT AND THIS IS A KNOWN ISSUE IN SONATAS. I'M HOPING THIS WILL FIX THE PROBLEM, BUT IT SEEMS UTTERLY RIDICULOUS THAT NONE OF THE HYUNDAI DEALERSHIPS WOULD ANTE UP AND TAKE THE BLAME FOR THIS AND CONSISTENTLY TOOK MY MONEY FOR AN ALIGNMENT THAT NEVER FIXED THE PROBLEM. 2. LOUD CLICKING WHEN TURNING LEFT OR RIGHT AT ANY SPEED WHICH IS GETTING SIGNIFICANTLY WORSE. THE CLICKING WAS MILD WHEN I FIRST PURCHASED THE VEHICLE AND HAS SINCE GOTTEN SIGNIFICANTLY WORSE. WHEN I SPOKE WITH THE DEALERSHIP ABOUT THIS, THEY WANT TO CHARGE ME ANOTHER $200+ TO FIX. **NEEDLESS TO SAY, I WILL NEVER PURCHASE A SONATA AGAIN. THEY DON'T TAKE RESPONSIBILITY FOR ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672008January 12, 2015
STEERING, POWER TRAIN
I PURCHASED A USED 2011 SONATA ON 3/19/14. WITHIN A FEW DAYS, I NOTICED THAT WHEN I REACHED 70 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. I CALLED THE SERVICE MANAGER AT THE DEALERSHIP WHO SAID IT SOUNDED LIKE THE WHEEL ALIGNMENT. SINCE I WORK ONLY 6 MI. FROM HOME AND I HARDLY EVER DROVE 70 MPH, AND THE DEALERSHIP IS ABOUT AN HOUR'S DRIVE FROM HOME, IT WAS NOT UNTIL 5/19 THAT I HAD THE ALIGNMENT DONE. I PAID $58.40 FOR THE WORK, ON THE WAY HOME I FOUND THAT IT STILL VIBRATED AT 70 MPH. DUE TO HAVING RECENTLY SPENT SO MUCH TO BUY THE CAR, I COULDN'T AFFORD TO SPEND ANY MORE ON IT THEN AND DECIDED TO KEEP MY SPEED UNDER 70 UNTIL I HAD MORE MONEY. ON ABOUT 9/8, THE STEERING WHEEL STARTING MAKING A GRINDING NOISE WHEN I TURNED THE WHEEL WHEN BACKING OUT OF MY PARKING PLACE. ON 9/10 I CALLED THE SERVICE MANAGER AT THE DEALERSHIP AGAIN WHO SUGGESTED I TAKE MY CAR SOMEWHERE CLOSER TO HOME. I TOOK MY CAR TO AN AUTOMOTIVE REPAIR COMPANY, WHO WAS RECOMMENDED BY SEVERAL FRIENDS. HE REMOVED THE DRIVESHAFT AND SAID THE COUPLING WAS "DUST" AND IT WAS METAL AGAINST METAL. HE THEN SAID THERE WAS A SAFETY NOTICE BUT NOT A SAFETY RECALL ON THIS PROBLEM. FROM THAT DAY FORWARD I HAVE HAD NO VIBRATION IN THE STEERING WHEEL. I BELIEVE THERE SHOULD BE A SAFETY RECALL BEFORE SOMEONE GETS HURT OR KILLED. I WOULD ALSO LIKE MY $421.40 REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671243January 9, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE SEAT BELT BECAME UNLATCHED. THE AIR BAGS ALSO FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, BACK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE. UPDATED 3/13/15*CN UPDATED 03/26/15*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10671460January 9, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT THE BRAKE LIGHTS AND HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STOP BRAKE LAMP AND THE STARTER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671198January 8, 2015
STEERING
I RECENTLY PURCHASED A 2011 HYUNDAI SONATA GLS ON 12-26-14 WITH 97,300 MILES. THE CAR ONLY CAME WITH ONE KEY SO I DECIDED TO GET ANOTHER KEY FROM LOCAL HYUNDAI DEALERSHIP. WHILE THERE I DECIDED TO CHECK ON ANY RECALLS THE CAR MAY OF HAD AND NOT YET DONE. THE SERVICE DEPARTMENT PULLED UP 4 TOTAL RECALLS WHICH HASN'T BEEN TAKEN CARE OF YET. I TOLD THEM ABOUT A CLUNKING FEEL IN THE STEERING WHEEL WHEN I TURNED IT TO THE LEFT OR RIGHT. THEY SAID IT WAS THE FLEXIBLE COUPLING........A ROUND THICK RUBBER PART THAT LOOKS LIKE A GEAR. RUBBER.....REALLY......IN THE STEERING GEAR SYSTEM?????? THE TECHNICIAN SAID THIS PART IS A SAFETY HAZARD AND WEARS OUT ON A REGULAR BASIS TO THE POINT YOU COULD LOOSE TOTAL CONTROL OF STEERING. COME TO FIND OUT THAT PART WAS REPLACED AROUND 26,000 MILES. THEY SAID IT WASN'T A RECALL ITEM AND THE REPLACED PART WAS ONLY WARRANTIED 12 MONTHS/12,000 MILES. THEY ALSO INFORMED ME IT WAS A SAFETY ISSUE AND I SHOULD GET IT REPLACED ASAP! THE TOTAL COST IS $250.......$8 FOR PART AND THE REST IS LABOR. NOT A BIG SURPRISE.......LABOR'S ALWAYS MORE EXPENSIVE THAN THE PART! I DIDN'T DO A LOT OF RESEARCH ON THE CAR BEFORE I BOUGHT IT. SHAME ON ME!!!! WITHIN AN HOUR ON THE INTERNET I LEARNED A GREAT DEAL ON THE UNBELIEVABLE NUMBER OF PEOPLE WHO ARE HAVING THIS PROBLEM. I DON'T UNDERSTAND WHY HYUNDAI HASN'T RECALLED THE FLEXIBLE COUPLING? I'M GOING TO DIG A LITTLE DEEPER TO SEE HOW MANY ACCIDENTS/DEATHS ARE ASSOCIATED WITH THIS PARTICULAR PART. I'D LOVE TO KNOW IF THERE'S A CLASS ACTION LAWSUIT AGAINST HYUNDAI ON THIS PART? HYUNDAI YOU ARE PUTTING A TREMENDOUS AMOUNT OF PEOPLES LIVES IN RISK OF INJURY OR DEATH BECAUSE YOU WILL NOT RECALL A PART WHICH IS LESS THAN $10!!!!! OH, HOW ABOUT REDESIGNING THE PART WHICH IS RUBBER AND MAKING IT OUT OF SOMETHING MORE DURABLE!!!!! SELLING THIS DEATHTRAP ASAP AND GETTING A HONDA OR TOYOTA!!!!!! SERIOUSLY!!!!!!!....UPDATED 01/23/15 *BF *TR UPDATED 9/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662787January 7, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2011 HYUNDAI SONATA DEFECT IN THE LIGHT STEM SWITCH THAT CAUSES HEADLIGHTS AND DASH LIGHTS TO FLICKER *CN THE CONSUMER STATED HE BEGAN TO EXPERIENCE OCCASIONAL EPISODES OF FLICKERING HEADLIGHTS, ESPECIALLY WHEN SWITCHING BETWEEN HIGH AND LOW BEAM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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