Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10705804April 15, 2015
SERVICE BRAKES
I PARKED MY CAR AND WHEN I GOT OUT I NOTICE MY BRAKE LIGHTS WOULD NOT GO OFF. I HAD TO GET BACK IN THE CAR PUMP THE BRAKES A FEW TIMES AND THEY FINALLY WENT OUT. THE NEXT DAY AT WORK I DIDN'T PAY ATTENTION AND WHEN I GOT IN MY CAR FOR LUNCH THE CAR WOULD NOT START I HAD TO GET A JUMP AND I DROVE TO THE DEALERSHIP. I ADVISED DEALER OF WHAT HAPPENED THEY CHECKED MY BATTERY AND IT WAS FINE HE SAYS MY BRAKE SWITCH LIGHT PAD WAS BAD AND NEEDED TO REPLACED. THIS WAS SUPPOSEDLY FIX IN 2014 AFTER THE RECALL BUT THIS CONTINUES TO BE A PROBLEM AND MY DEALERSHIP CHARGED ME FOR THE REPAIRS THIS TIME, PER HYUNDAI THEY ONLY FIX THIS FOR FREE ONE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705807April 15, 2015
VEHICLE SPEED CONTROL, ENGINE
I AM HAVING PROBLEMS WITH MY CAR NOT WANTING TO ACCELERATE SOMETIMES, I TYPICALLY NOTICE THIS WHEN I AM ON THE FREEWAY GOING ABOUT 60 MPH AND WHEN I TRY TO GO PAST THAT IT WILL SEEM TO NOT WANT TO ACCELERATE AND THEN JERK AND THEN GO ACCELERATE FASTER. LATELY I HAVE ALSO NOTICE THIS WHEN GOING NORMAL SPEEDS IT SEEMS LIKE IT WANTS TO STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705111April 11, 2015
ENGINE
WENT TO TAKE OFF FROM A STOP SIGN AND NOTICED I DID NOT HAVE THE POWER IT USUALLY DOES. DROVE APPR 3 MILES, CAME TO A STOP LIGHT. THE OIL LIGHT CAME ON AND THE CAR STALLED. STARTED THE VEHICLE BACK UP, DROVE APPR 3/4 MILE TO THE NEAREST GAS STATION WITH FLASHERS ON AND <20 MILES PER HOUR, ALL THE WHILE THE CAR WAS HESITATING AND KNOCKING/TAPPING. I CALLED MY HUSBAND WHO CAME TO GET ME. WE CHECKED THE OIL AND IT WAS BARELY REGISTERING OIL. WE PURCHASED 2 QUARTS AND DROVE THE CAR APPR 2.5-3 MILES HOME. THE NEXT DAY MY HUSBAND DROVE IT DOWN THE ROAD ABOUT A MILE. IT WAS RUNNING VERY ROUGH WITH KNOCKING/TAPPING AND HESITATION. THEN THE CHECK ENGINE LIGHT CAME ON. HE CALLED THE HYUNDAI DEALER AND HAD IT TOWED AS WE WERE STILL UNDER WARRANTY. THEIR DIAGNOSIS WAS NO OIL, LACK OF MAINTENANCE YET THERE WAS NO OIL LEAK OR BURNING OF OIL. SINCE THIS IS "OUR FAULT" ACCORDING TO THE DEALER, IT WILL NOT BE COVERED UNDER WARRANTY AND WE NEED A NEW ENGINE AT $6,000+. WE HAVE DONE REGULAR MAINTENANCE ON IT SINCE WE PURCHASED IT SEPT 2014 - 2 OIL CHANGES IN 7 MONTHS, THE LAST CHANGE BEING THE 1ST WEEK OF JANUARY. MY HUSBAND DOES OUR OIL CHANGES (HE USED TO WORK AT GOODYEAR AND HAS DONE OIL CHANGES SINCE HE WAS A TEENAGER) SO WE HAVE NO RECEIPTS FROM OIL PURCHASES AT WALMART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704581April 8, 2015
ENGINE
I WAS DRIVING ON THE HIGHWAY (295 SOUTH TOWARDS WASHINGTON DC) AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED. WHEN I EXAMINED THE DASHBOARD, ALL OF THE LIGHTS WERE ON. AS A PRECAUTION, I PULLED OVER TO THE SHOULDER. AFTER BRINGING THE CAR TO A STOP I NOTICED A BURNING SMELL. AFTER OPENING THE HOOD I DISCOVERED SMOKE COMING FROM THE ENGINE AREA. I TRIED TO START THE CAR BUT TO NO AVAIL. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE AND THE CAR WAS TOWED BACK TO POHANKA HYUNDAI IN CAPITAL HEIGHTS MD. AFTER AN INSPECTION OF THE VEHICLE, THE TECHNICIAN DISCOVERED NO OIL WAS FOUND ON THE DIP STICK AND THE ENGINE HAD LOCKED UP! AS I PULLED UP MY LAST OIL CHANGE RECORD IT SHOWED I RECEIVED 5 QTS OF 5W20 SYNTHETIC BLEND OIL AT 110,641 MILES. I TOLD THE TECHNICIAN THAT I NEVER HAD ANY LEAKS OR KNOCKING SOUNDS. ALSO I NEVER HAD MY CHECK ENGINE LIGHT ILLUMINATE. IT AMAZED ME HOW AFTER 5000 MILES NO OIL WAS IN ENGINE AND I HAD NO APPARENT AND VISIBLE LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704261April 7, 2015
ENGINE
THE CARS IGNITION KEY DOES NOT RELEASE FROM THE IGNITION FOR UP TO 6 HOURS. THE IGNITION CYLINDER WAS CHANGED BY HYUNDAI BUT THE PROBLEM CONTINUED TO HAPPEN EVEN WITH THE CHANGE OF THE KEYS AND THE CYLINDER. ALSO, THE ENGINE SEIZES WHEN I TOOK MY SON AND HIS GIRLFRIEND TO THE AIRPORT. HYUNDAI DID NOT HONOR THE WARRANTY AND CHARGED ME $3600.00 FOR A NEW ENGINE. THEIR 10 YEAR WARRANTY IS A FRAUD. I HAD TO PAY FOR THE KEY CHANGE WHICH DID NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703849April 6, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH REAR BRAKE LIGHT ASSEMBLIES FRACTURED WITHOUT WARNING. THE CONTACT REPLACED THE BRAKE LIGHT ASSEMBLIES, BUT DID NOT TAKE THE VEHICLE TO THE DEALER TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703736April 4, 2015
STEERING
THE STEERING WHEEL /COLUMN CLICKS WHEN TURNING. TODAY, MY LOCAL HYUNDAI DEALERSHIP VERIFIED MY CONCERN AND STATED "NOISE IS COMING FROM INTERMEDIATE STEERING SHAFT $278 MAY NEED STEERING RACK AS WELL $1018.45...". THERE IS A RECALL ON 2011 SONATAS FOR THIS EXACT ISSUE (RECALL # 10V46000) FOR THOSE BUILT BETWEEN DECEMBER 11, 2009 AND SEPTEMBER 10, 2010. MINE WAS MANUFACTURED ON OCTOBER 22, 2010.... WHICH IS ONLY 6 WEEKS LATER. I AM HAVING THIS RELATIVELY UNCOMMON ISSUE ON A CAR THAT IS < 5 YEARS OLD AND < 62K MILES. HOW IS IT EVEN POSSIBLE THAT MY CAR HAS HAD TWO STEERING COLUMN ISSUES IN ~ 4 MONTHS? THIS IS A HUGE SAFETY ISSUE! I ALSO WANT TO ADD THAT AT 59K, I HAD MY STEERING COLUMN REPAIRED (REPLACE WORN COUPLER IN STEERING COLUMN). LUCKILY IT WAS COVERED UNDER THE 60K WARRANTY. THIS NEW ISSUE IS VERY SIMILAR TO THAT ONE, EXCEPT I'M NOW >60K MILES --- OUT OF WARRANTY). AS A MATTER-OF-FACT, MY INITIAL COMPLAINT TODAY WAS THAT THE OLD PROBLEM RESURFACED. AT THE LOCAL LEVEL, THIS ISSUE SHOULD BE COVERED UNDER THE DEALERSHIP 1 YEAR SERVICE WARRANTY, SINCE IT OBVIOUSLY WAS NOT INSPECTED/REPAIRED COMPLETELY. MORE IMPORTANTLY, ON A HIGHER LEVEL, WHY IS THIS EVEN HAPPENING, ESPECIALLY SINCE I AM ONLY OUT OF THE RECALL RANGE BY 6 WEEKS? THE MANUFACTURING DATES AFFECTED BY THIS RECALL SHOULD BE INVESTIGATED INTO FURTHERIFURTHER. I FEEL THESE TWO ISSUES ARE RELATED AND SHOULD COVER MORE MANUFACTURE DATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703197April 1, 2015
ENGINE
I WAS MAKING A RIGHT TURN WHEN THE VEHICLE STOPPED. I COULD NOT RESTART IT AND HAD TO HAVE IT TOWED. WHEN THE VEHICLE WAS INSPECTED I WAS INFORMED THAT THE ENGINE HAS SEIZED. THERE WAS NEVER ANY OIL OR CHECK ENGINE LIGHT THAT CAME ON. THE OIL WAS CHANGED WHEN IT SHOULD BE.THERE WAS OIL IN THE ENGINE. SINCE THE WARRANTY WAS UP I HAD TO COME OUT OF POCKET FOR AN ENGINE. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702893March 31, 2015
ENGINE
MY WIFE WAS DRIVING THE CAR THAN ALL OF A SUDDEN SHE THOUGHT SHE HEARD A MUFFLER SOUND LIKE A RATTLING SOUND. SHE CHECKED THE MUFFLER BUT THE MUFFLER WAS INTACT. THAN AS SHE WAS DRIVING THE CAR IDLED LOW AS IF IT WANTED TO DIE. THAN SHE GOT OUT AT A PARKING TO INVESTIGATE THE SOUNDS TURNS OUT THE ENGINE IS KNOCKING BAD. I CALL TO GET VEHICLE TOWED TO HYUNDAI. BEFORE THEY RECEIVED THE VEHICLE A SERVICE EMPLOYEE TRIED TO TELL ME THAT THE MAINTENANCE OF THE VEHICLE IS DETERMINED ALSO BY THE PREVIOUS OWNER AND HOW WELL HE MAINTAINED IT IN ORDER FOR THE WARRANTY TO BE VALID (MY VEHICLE IS PRECERTIFIED IT HAS 44487 MILES AND OIL CHANGE IS DUE AT 44906) AND THE VEHICLE WILL NOT BE LOOKED AT FOR A WEEK. I CALLED ANOTHER DEALERSHIP BECAUSE I KNEW THE EMPLOYEE WAS LYING TO ME AND THE OTHER EMPLOYEE AT THE DIFFERENT DEALERSHIP ASSURED ME THAT THE WARRANTY STARTS WITH ME AND THE PREVIOUS OWNER HAS NOTHING TO DO WITH IT. SO I AM WAITING TO HEAR BACK TO SEE WHAT THEY WILL DO REGARDING THE WARRANTY. I KNOW A KNOCKING ENGINE IS A SEVERE MATTER AND THE FACT THEY LIED TO ME BEFORE LOOKING AT THE CAR ALREADY SEEMS AS IF THINGS ARE TO JUST GET WORST IN REGARDING WITH DEALING WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701363March 24, 2015
ENGINE
DRIVING DOWN HWY @65MPH. CAR LOST POWER. WAS ABLE TO GET TO SIDE OF ROAD. CAR SMELLED AND SMOKING. CHECKED OIL...2 LITERS LOW. HAD OIL CHANGED 1000 MILES AGO. NO OIL LIGHT CAME ON. HAVE BEEN ROUTINELY CHECKING MY OIL BECAUSE 2 WEEKS AFTER OIL CHANGED HAD CAR SERVICED FOR BRAKES AND MECHANIC CHECKED OIL AND WAS LOW. HE PUT OIL IN. NO OIL LEAKS ANYWHERE. NOW I HAVE TO PAY 4500 FOR ANOTHER 2011 HYUNDAI SONATA ENGINE WHICH I REALLY DON'T WANT TO PUT IT BECAUSE THERE IS OBVIOUSLY A PROBLEM WITH THIS ENGINE AND REPLACING WITH THE SAME I WILL END UP WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700817March 21, 2015
SUSPENSION, WHEELS, STEERING
WHEN DRIVING CAR THE RIGHT SIDE WHEEL SOUNDS LIKE IT IS RUBBING I HAVE BROUGHT IT TO THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THIS MODEL IS KNOWN TO MAKE THE SOUND THEY STATED THAT THEY CHANGED OUT PARTS AND IT WILL KEEP MAKE THAT SOUND WHEN GOING OVER A INCLINE OR PULLING UP A HILL OR INTO A PARKING AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700656March 20, 2015
ENGINE
WAS DRIVING THE CAR WHEN I NOTICED SOME "CLICKING" NOISES COMING FROM THE ENGINE. I IMMEDIATELY BEGAN EXPERIENCING SEVERE ENGINE POWER LOSS AND, AS I WAS ON MY WAY HOME FROM WORK AND A LOCAL HYUNDAI DEALER WAS NEARBY, I WENT THERE. UPON ARRIVAL, I ADVISED THE SERVICE PERSON OF THE SYMPTOMS I'D EXPERIENCED. AFTER A CALL FROM THE DEALER THE NEXT DAY, I WAS ADVISED THAT HYUNDAI WANTED THEM (THE DEALER) TO COMPLETELY TEAR THE ENGINE DOWN TO TAKE PICTURES OF THE INTERNALS TO ASSESS THE DAMAGE. THE REPRESENTATIVE ALSO TOLD ME THAT THE OIL WAS EXTREMELY LOW ON THE DIPSTICK, SO LOW THAT IT DIDN'T EVEN REGISTER. NOTE: THE CAR WAS NEXT SCHEDULED TO RECEIVE AN OIL CHANGE AT 57,600 MILES, AND THIS OCCURRED AT 56,000. A FEW DAYS LATER, I HEAR BACK THAT "HYUNDAI" HAD DECLINED THE WARRANTY COVERAGE, SO I CONTACTED HYUNDAI AND THEY STATED THAT THE DEALERSHIP IS THE ONE WHO HAD IN FACT DENIED THE WARRANTY COVERAGE, AND WOULD BE CONTACTING THEM TO UNDERSTAND THE REASON(S) FOR THE DENIAL. AFTER RESEARCHING THE ISSUES, I'VE FOUND A LAWYER OPENING A CLASS ACTION LAWSUIT, AS OTHERS HAVE REPORTED THIS SAME ISSUE. LAWYER: HTTP://WWW.CHIMICLES.COM/2011-HYUNDAI-SONATA-ENGINE-FAILURE-CLASS-ACTION-LAWSUIT?POST-SUBSCRIPTIONS-STATUS=SUBSCRIBE COMPLAINTS: HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/ENGINE/ENGINE_SEIZED.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700779March 20, 2015
STEERING
I BOUGHT MY SONATA NEW IN 2010 & HAVE JUST NOW IN 2015 PUT 56,000 MILES ON IT. ABOUT A WEEK AGO I WAS DRIVING & NOTICED A POPPING & GRINDING NOISE ANYTIME THE ROAD WASN'T SMOOTH & WHEN I WOULD TURN THE WHEEL. I TOOK IT TO BE CHECKED OUT & WAS TOLD THERE WAS A RECALL. WHEN I CALLED HYUNDAI CUSTOMER SERVICE ABOUT THE RECALL I WAS INFORMED THAT EVEN THOUGH MY CAR IS EXHIBITING EVERY SIGN OF THE STEERING COUPLING RECALL I WOULD NOT BE ABLE TO GET MY CAR REPAIRED BECAUSE MY CAR DOES NOT FALL UNDER THE MANUFACTURING DATES. MY CAR WAS MANUFACTURED ON 10/01/2010 & THE RECALL STOPPED ON 09/10/2010. I ASKED HOW THEY COULD BE SURE THAT EVERY CAR MANUFACTURED AFTER 09/10/2010 COULD HAVE BEEN MANUFACTURED CORRECTLY WHEN THEY WERE STILL INVESTIGATING THE ISSUE ON THE DAY MY CAR WAS MANUFACTURED. NOW I WILL HAVE TO SPEND $300 FOR A REPAIR HYUNDAI SHOULD BE TAKING RESPONSIBILITY FOR. I USE TO RECOMMEND HYUNDAI TO EVERYONE, I WILL NEVER RECOMMEND IT AGAIN OR PURCHASE ANOTHER HYUNDAI AGAIN. I WILL BE LOOKING INTO TRADING MY SONATA IN AFTER I HAVE THE STEERING COUPLING REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695265March 19, 2015
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695494March 19, 2015
STRUCTURE:BODY
SIDE REAR QUARTER PANEL ON THE BOTTOM IS VERY LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694588March 16, 2015
STEERING
I JUST PURCHASE THIS CAR AND MY STEERING WHEEL SHAKES BAD. I TOOK IT TO THE HYUNDAI PLACE IN ALBANY GA AND THEY STATED IT WAS THE COUPLER. I HAVE READ A LOT OF INFORMATION ABOUT THIS PART AND MANY OWNERS ARE HAVING THIS PROBLEM I DON'T UNDERSTAND WHY IT WASN'T A RECALL CAUSE YOU CAN LOOSE YOUR LIFE WITH YOUR STEERING WHEEL NOT ASSEMBLED CORRECTLY OR A BETTER PART. FROM MY UNDERSTANDING IT'S PLASTIC AND PLASTIC DO NOT LAST LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694243March 14, 2015
AIR BAGS, SEATS
SENSORS CAUSE AIR SYSTEM LIGHT TO ILLUMINATE. SYSTEM NEEDS TO BE RESET AT DEALERSHIP TO CLEAR. TECHNICIAN SAID AIRBAG WON'T DEPLOY WHILE THIS FAULT OCCURS. I HAVE HAD THIS ISSUE 4OR 5 TIMES. WHEN I GOOGLE HYUNDAI SONATA AIRBAG ISSUES I SEE MANY SIMILAR EXPERIENCES WITH OTHER PEOPLE. THIS COULD BE A POTENTIAL SAFETY HAZARD. I WAS TOLD IT WAS CAUSED BY A SEAT SENSOR. YET UNDER WARRANTY THEY DID NOT REPLACE. NO CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693815March 12, 2015
STEERING
AFTER 70,000 MILES MY SONATA SUDDENLY BEGAN TO PULL HARD TO THE LEFT. I HAD THE CAR ALIGNED TWICE THEREAFTER AND IT DID NOT CORRECT THE ISSUE. MY MECHANIC SAYS THAT THERE IS NOTHING BENT. IN A CALL TO A HYUNDAI MECHANIC FRIEND OF HIS, HE WAS ALERTED TO A PROBLEM WITH THE ELECTRONIC STEERING MODULE. ISEARCHED THE WEB AND HAVE FOUND THAT THIS IS A RECURRING PROBLEM WITH THIS MODEL CAR BUT AS OF THIS DATE NO RECALL HAS BEEN ISSUED. THIS IS A DANGEROUS DEFECT! IT IS QUITE A STRUGGLE TO KEEP THE CAR IN LANE PARTICULARLY ON THE HIGHWAY. IF I WERE TO LET GO OF THE STEERING WHEEL, I WOULD BE IN THE ON-COMING LANE IN A MATTER OF A FEW FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693624March 11, 2015
STEERING
I WAS HEARING A CLUNKING SOUND AND MY STEERING WHEEL WAS SHAKING ALOT. I TOOK THE VEHICLE STRAIGHT TO MY MECHANIC AND HE SAID THAT MY INTERMEDIATE SHAFT IS BAD AND THAT IT IS DANGEROUS . HE SAID THE CONNECTION COULD BREAK AND I COULD LOSE THE ABILITY TO STEER THE VEHICLE. I CALLED HYUNDAI AND THEY SAID THERE WERE RECALLS ON THE 2011, BUT MY VIN # IS NOT ONE OF THE CARS. MY VIN# MAY NOT BE ONE OF THE CARS IN THE BATCH RECALLED BUT I HAVE THIS PROBLEM WITH MY CAR. WHY SHOULD I HAVE TO REPAIR A SAFETY ISSUE THAT HYUNDAI SHOULD BE HELD RESPONSIBLE FOR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692838March 8, 2015
STRUCTURE
PAINT STARTED PEELING AROUND TOP OF WINDSHIELD AND STARTING TO SHOW SIGNS OF RUSTING. THERE SHOULDN'T BE ANY REASON THAT THE PAINT SHOULD BE PEELING BACK TO THE METAL AFTER ONLY 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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