Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10722430May 30, 2015
STEERING
WHENEVER I MAKE A TURN THE STEERING WHEEL MAKES A CLICKING NOISE. I WAST OLD THAT IT COULD BE THE FLEX COUPLING IN THE STEERING COLUMN AND THAT OTHER PEOPLE HAS TAKEN THEIR CARS WITH THE SAME PROBLEM TO THE DEALERSHIPS TO GET THE PROBLEM FIXED. BUT WHEN I WENT TO THE DEALERSHIP THEY SAID THAT IS NO RECALL FOR MY CAR. I'M TRYING TO FIGURE OUT IF I DO RATE THE RECALL BECAUSE IT DOES CONCERN 2011 SONATA AND I DO HAVE A 2011 SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722454May 30, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIDING DOWN THE INTERSTATE LOOK THROUGH MY SIDE MIRROR AND NOTICED MY TAIL LIGHT HANGING OFF AND IT FELL OFF BEFORE I COULD STOP TO CHECK IT,AND WHEN I DID STOP I NOTICED THE ONE ONE THE OPPOSITE SIDE WAS ABOUT TO DO THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722253May 29, 2015
STEERING
DETECTED SLACK IN STEERING WHEEL, ACCOMPANIED WITH THUNK AND NOISE THAT IS BOTH FELT AND HEARD. SLACK AND NOISE IS PREVALENT WITH ENGINE RUNNING OR ENGINE OFF. A SLIGHT BUT DISTINCT ROTATIONAL NOISE IS ALSO HEARD AT IDLE. PROBLEM APPEARS TO BE CONSISTENT WITH WORN OR LOOSE STEERING COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722050May 28, 2015
STEERING
WHEN TRAVELING AT LOW SPEEDS CAR MAKES A CLUNKING SOUND. WAS VERY CONCERN SOMETHING WAS WRONG WITH THE SUSPENSION, TOOK THE CAR TO MY MECHANIC. THE MECHANIC PUT THE VEHICLE ON THE LIFT AND FOUND THE SUSPENSION TO BE IN GOOD SHAPE. HE THEN TEST DROVE THE CAR AND STATED THERE IS A PROBLEM WITH THE 2011 SONATAS WITH THE POWER STEERING. STATED THAT A RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING ASSEMBLY IS A COMMON PROBLEM WITH THE 2011 HYUNDAI SONATAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721725May 27, 2015
ENGINE
DRIVING DOWN THE INTERSTATE I HEARD AND FELT A FAINT PUDDERING. I LOOKED DOWN AND MY OIL LIGHT WAS ON. I WAS ABLE TO IMMEDIATELY EXIT. AS I WAS GOING ON THE OFF RAMP THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO BARELY PULL INTO A PARK AND RIDE. 20 MINUTES LATER OIL WAS EVERYWHERE. THE CAR NEVER OVERHEATED, AND THERE WAS A TRAIL OF OIL FROM THE ROAD TO MY CAR. SINCE I HAD TAKEN IT TO THE GET THE OIL CHANGED JUST ON THE 5TH OF MAY, JUST 10 DAYS EARLIER. I HAD THE CAR TOWED TO THAT FACILITY. THE PISTON INTERNALLY SLAMMED THROUGH THE ENGINE PUNCHING A HOLE IN THE ENGINE WALL, AND LEAKING OIL FROM THE ENGINE. THE ENGINE DID NOT CEASE. PIECES AND PARTS OF BOLTS AND SIDE WALL WERE FOUND BY THE MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721748May 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721814May 27, 2015
STEERING
STEERING WHEEL HAS BEEN MAKING CRACKING NOISES. I TOOK MY CAR TO THE VANDERGRIFF HYUNDAI DEALERSHIP AND WAS TOLD THIS WAS HAPPENING TO OTHERS AND IT WAS THE FLEX COUPING IN THE STEERING COLUMN DUE TO MATERIAL FAILURE WHICH COULD RESOLUTE IN LOSS OF STEERING CAPABILITY INCREASING THE RISK OF A CRASH. I WAS TOLD THE ORIGINAL MATERIAL IN THE STEERING WHEEL IS A THICK PIECE OF PLASTIC AND COULD CRACK EASILY AND HYUNDAI HAD SENT A REPLACEMENT PIECE, WHICH IS MORE FLEXIBLE AND DURABLE, TO THE DEALERSHIPS BUT I WAS FORCED TO PAY NEARLY $500 EVEN THOUGH HYUNDAI IS AWARE OF THE PROBLEM. I INQUIRED ABOUT A RECALL LINKED TO THE PROBLEM AND WAS TOLD, THERE IS NO CURRENT RECALL. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721183May 23, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
WAS TOLD THE BRAKE SWITCH PAD CAME APART. ALSO PEDAL STOPPER WAS INVOLVED. .BOTH INCIDENTS OCCURRED AS I WAS STOPPED AT A LIGHT WANTING TO MAKE A LEFT HAND TURN WHEN THE CAR MADE A VERY SLOW MOVEMENT TO MOVE FORWARD, THEN STALLED UNTIL I KEPT FRANTICALLY HITTING THE GAS PEDAL TO GET OUT OF THE WAY OF ONCOMING TRAFFIC AND TRYING TO PREVENT GETTING HIT FROM THE BACK BECAUSE MY CAR WASN'T EXPECTED TO STOP DEAD IN ITS TRACKS. I CALLED AAA WHO TOWED MY CAR INTO DEALERSHIP ON N.E. 6TH AVENUE IN DELRAY BEACH, FLORIDA 33483. THE ABOVE PARTS WERE NOTED ON MY INVOICE. DUE TO THE DANGER, I WOULD ABSOLUTELY PUT OUT A RECALL BEFORE SOMEONE GETS HURT OR WORSE. PARTS NO. 32876-3Q100
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717702May 21, 2015
ENGINE
WAS DRIVING HOME WITH MY 11 YEAR OLD DAUGHTER DURING RUSH HOUR WHEN THE CAR JUST DIED IN THE MIDDLE OF THE ROAD. COULDN'T START IT UP, THEN IT STARTING TO SMELL LIKE FIRE AND A LOT OF SMOKE WAS COMING OUT OF THE ENGINE. HAD TO JUMP OUT OF CAR AND GET IT TOWED TO DEALER. THIS WAS AFTER A SIMILAR INCIDENT HAPPENED A WEEK BEFORE ON MY WAY TO WORK WHERE THE CAR JUST STALLED OUT AND STOPPED IN THE MIDDLE OF THE ROAD. BROUGHT IT INTO HYUNDAI DEALER AND THEY SAID I HAD A "SLUDGE" PROBLEM. THEY RAN A DIAGNOSTICS TEST, BUT NOTHING CAME BACK. TOLD ME TO TAKE TO A REPUTABLE CAR REPAIR PLACE AND GET THE OIL CHANGED BECAUSE THEY DIDN'T WANT TO BE LIABLE. WHEN I TOOK IT TO FIRESTONE, THE GUY THERE TOLD ME IT WASN'T A SLUDGE PROBLEM AND THE OIL WASN'T AS BAD AS HYUNDAI MADE IT OUT TO BE. HE CHANGED THE OIL THERE, THEN A WEEK LATER THE ENGINE DIED AGAIN IN THE MIDDLE OF THE MAIN ROAD AND STARTED SMOKING. I LOOKED IT UP AND SAW NUMEROUS OTHER SIMILAR COMPLAINTS ABOUT THE SAME EXACT THING HAPPENING TO OTHER PEOPLE WITH 2011 SONATAS. THEY ARE TRYING TO TELL ME IT'S MY FAULT AND WILL PROBABLY NOT BE COVERED AND WILL COST ME ABOUT $6,000 TO FIX THE ENGINE. IF SO MANY OTHER PEOPLE HAVE THE SAME ISSUE, THEN IT IS NOT MY FAULT, IT SHOULD BE A RECALL (A DANGEROUS LIFE THREATENING ONE) FROM HYUNDAI AS THE CAR CAN JUST STOP IN THE MIDDLE OF THE HIGHWAY! MY DAUGHTER REFUSES TO GET IN THE CAR AGAIN. WAITING TO HEAR WHAT THEY SAY, BUT I SHOULD NOT HAVE TO PAY FOR A FAULTY ENGINE PROBLEM THAT HYUNDAI IS AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717832May 21, 2015
ENGINE
WHILE DRIVING HOME THE CAR JUST STOPPED AND SHUT OFF. BEFORE SHUTTING OFF IT WAS LIKE THE CAR LOST ALL POWER. WHAT I MEAN IS THAT THE EVEN THOUGH THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT MOVE. I HAD TO LEAVE MY CAR ON SIDE OF A VERY DARK AND DANGEROUS ROAD. THE NEXT DAY I WENT TO RETRIEVE MY CAR. I SAW OIL SPOTS ON THE GROUND WHERE I HAD PULLED OFF THE ROAD AND UNDER THE HOOD. AGAIN, MY CAR WOULD NOT START, SO I HAD TO TOW IT HOME. I CALLED TUSCALOOSA HYUNDAI AND THEY TOLD ME THAT SINCE MY CAR WAS PAST THE MILEAGE WARRANTY THAT THE COST WOULD BE ON ME AND THAT I WOULD NEED A NEW MOTOR. I INFORMED THE MECHANIC ABOUT THE COMPLAINTS ON THE 2011 MODEL AND I WAS HAVING THE SAME ISSUES BEFORE MY CAR STOPPED. JOHN TOLD ME THAT, I JUST CANT BELIEVE EVERYTHING THAT I READ. I'M VERY UNSATISFIED WITH HIS COMMENT. HE TOLD ME THAT I WOULD JUST NEED A NEW ENGINE. I CAN NOT AFFORD THIS. I KNOW THAT I HAVE TAKEN CARE OF MY CAR AND FOR HYUNDAI TO SAT THIS IS MY FAULT IS GARBAGE. THEY KNOW THAT THEY HAVE MESSED UP AND ARE REFUSING TO FIX THIS PROBLEM. THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR PREMATURE ENGINE FAILURE. I JUST DONT KNOW WHAT ELSE TO DO. I HAVE BEEN WITHOUT MY CAR FOR 6 MONTHS NOW AND I HAVEN'T GOTTEN ANY WHERE. I STILL HAVE A CAR NOTE AND INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717528May 20, 2015
STEERING
WHILE DRIVING I MADE A RIGHT TURN AND HEARD A CLICKING SOUND IN THE STEERING COLUMN. I HAD HEARD THIS ONCE BEFORE & THE PROBLEM WAS SUPPOSED TO BE FIXED, BUT I GUESS IT WAS A COSMETIC FIX. IT MAKES THE SOUND EVERYTIME I MAKE A RIGHT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717362May 19, 2015
STEERING
STEERING WHEEL BEGINS TO SHAKE WHEN SPEED REACHES 70-75 MPH. THE STEERING WHEEL FEELS LOOSE WHEN THE CAR IS IN MOTION. WHEEL ALIGNMENT AND TIRE ROTATION WERE PERFORMED BUT THE ISSUE PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717014May 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONTACT MERGED THE VEHICLE OVER AND NOTICED THAT THERE WAS AN ABNORMAL LOUD BANGING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717077May 18, 2015
ENGINE, SERVICE BRAKES
I WAS ON THE FREEWAY DRIVING AT 65 MPH WHEN THE ENGINE STALLED AND SHUT OFF. THERE WERE NO WARNING LIGHTS INDICATING AN ISSUE WITH THE ENGINE. I WAS INFORMED LATER BY MY MECHANIC THAT THE ENGINE HAD A CATASTROPHIC FAILURE. THE BRAKES FAILED BECAUSE THE ENGINE WAS NOT RUNNING. I WAS LUCKY AND ABLE TO COAST TO THE NEXT EXIT, THE STOP LIGHT WAS GREEN AND I COULD MAKE IT TO SAFE LOCATION. HAD THE ENGINE FAILED A FEW MINUTES EARLIER I WOULD HAVE BEEN IN THE FAST LANE OF THE FREEWAY TRYING TO MAKE IT TO THE SHOULDER. OR TRYING TO STOP AT A LIGHT WITH NO BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717099May 18, 2015
STEERING
MY 2011 HYUNDAI SONATA BEGAN MAKING A LOUD CLICKING NOISE IN THE STEERING WHEEL. THIS WOULD HAPPEN WHILE DRIVING, REGARDLESS OF SPEED, AND WHILE STATIONARY AND MOVING THE WHEEL EITHER LEFT OR RIGHT. WHEN I DRIVE OVER POTHOLES OR BROKEN/UNEVEN PAVEMENT THE NOISE IS LOUD AND THE STEERING WHEEL STARTS TO SHAKE AS IF IT WOULD FALL OFF AT ANY TIME. HYUNDAI SAID THIS WAS NOT COVERED BY WARRANTY AND I SEE THAT THERE WAS A RECALL FOR THIS SAME ISSUE FOR CERTAIN VEHICLES MADE BETWEEN 12/11/09 AND 9/10/15. VERY DISPLEASED WITH THIS AND WITH HYUNDAI. I THINK THEY ARE WAITING FOR SOMEONE TO GET SERIOUSLY HURT BEFORE THEY INVESTIGATE THIS AND BY THEN IT WILL BE TOO LATE. IT SHOULDNT HAVE TO GET THAT FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716555May 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT A PISTON ROD WAS FRACTURED AND THE ONLY WAY TO CORRECT IT WOULD BE WITH A NEW ENGINE. THE VEHICLE WAS TOWED TO A DEALER FOR A SECOND OPINION, WHO PROVIDED THE SAME DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716257May 13, 2015
ENGINE
I PURCHASED THE CAR ON 10/22/13 AND I HAVE KEPT THE MAINTENANCE UP ON THE CAR. THEN ON 2/13/15 (NOT TO MENTION THAT IT WAS MY BIRTHDAY) AS I WAS DRIVING HOME FROM WORK THE CAR CUT OFF ON ME. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR FROM AND WAS TOLD THAT THE MOTOR WAS BLOWN UP. NOW HERE I WAS THINKING THAT I KEPT VERY GOOD CARE OF MY CAR AND THAT A CAR WITH ONLY 63K MILES SHOULD NOT HAVE HAD ANY ENGINE PROBLEMS! NOW HERE IT IS ALMOST 3 MONTHS LATER I STILL HAVE TO MAKE CAR PAYMENTS ON A CAR THAT I CAN NOT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716321May 13, 2015
ENGINE
I PURCHASED THE 2011 SONATA CERTIFIED USED, PLUS I PURCHASED THE EXTENDED WARRANTY. I WAS EXITING THE FREEWAY WHEN THE CAR JUST DIED, NO SOUNDS, NO WARNING, NO CHECK ENGINE LIGHTS, NOTHING. I WAS ABLE TO COAST TO A GAS STATION AND I NOTICED A LITTLE SMOKE COMING FROM THE ENGINE. I HAD IT TOWED TO A DEALERSHIP AND 2 DAYS LATER THEY CALLED & TOLD ME THE ENGINE SEIZED, BUT THE OIL WAS ONLY ABOUT HALF A QUART LOW. THE DEALERSHIP WOULDN'T HONOR THE POWERTRAIN WARRANTY BECAUSE THEY SAID IT'S LIMITED TO 60K MILES (I'M THE 2ND OWNER & MY CAR HAD 66K MILES). I FILED A CLAIM WITH EXTENDED WARRANTY SERVICE AND THEY SENT OUT AN INSPECTOR. HIS FINDING WAS IT WAS 2-3 QUARTS LOW, THERE WAS "SLUDGE AND METAL BITS" IN THE OIL AND WE'D NEED A NEW ENGINE. BECAUSE I COULDN'T PRODUCE THE RECEIPT FROM MY LAST OIL CHANGE, THEY CITED OWNER NEGLECT AND DENIED THE CLAIM. I USED ROYAL PURPLE SYNTHETIC OIL (AND HAVE USED THIS SAME OIL FOR THE PAST 15 YRS IN ALL MY VEHICLES). I CHANGED MY OWN OIL IN JULY, APPROXIMATELY 3 MONTHS PRIOR. NOTE: THERE WAS NEVER ANY OIL LEAKS OR STAINS ON THE DRIVEWAY, NO LOW OIL/ENGINE LIGHT AT ALL. TO REPLACE THE ENGINE, IT WAS GOING TO COST AROUND $6000.00. I COULDN'T AFFORD THAT, SO I ENDED UP HAVING TO GET ANOTHER CAR. WHICH SUCKS BECAUSE NOW I AM PAYING 2 CAR NOTES, ON 2 CARS, BUT I AM ONLY ABLE TO DRIVE ONE. I DON'T WANT TO MESS MY CREDIT UP BY LETTING IT GO BACK, SO I'M REALLY TRYING TO HOLD ON TO IT AS LONG AS I CAN, BUT I REALLY DON'T KNOW WHEN I'M GOING TO HAVE THE EXTRA $$ TO GET A NEW ENGINE PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715836May 12, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH OVER A BUMP OR CRACK IN THE ROAD, THE STEERING WHEEL FELT ABNORMAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10426000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715976May 12, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
VEHICLE STOPPED FUNCTIONING AT 60 MPH ON AN INTERSTATE ON A FRIDAY NIGHT. HAD TO COAST TO SIDE OF ROAD DODGING OTHER CARS. TRIED TO RESTART VEHICLE WITH NO LUCK. ELECTRICAL STARTED GOING HAYWIRE. INTERIOR LIGHTS STARTED FLASHING AS WELL AS DASHBOARD LIGHTS. SMOKE WAS COMING FROM HOOD OF CAR. WITHIN 20 MINUTES A ROAD RANGER CHECKED THE STATUS OF THE CAR AND SAID ALL FLUIDS LOOKED GOOD. BATTERY TESTED GOOD. BUT WAS UNABLE TO GET VEHICLE TO START. TWO HOURS LATER IT WAS TOWED TO A HYUNDAI DEALERSHIP. WAS TOLD IT APPEARS TO BE THE ENGINE BUT WAS TOLD THEY REPLACED THE STARTER FIRST BECAUSE THEY THOUGHT IT WAS THAT. FINALLY, TOLD IT WAS THE ENGINE AND IT WOULD NEED TO BE REPLACED. THANKFULLY IT IS STILL UNDER WARRANTY. IT'S LAST SERVICE WAS THE MIDDLE OF APRIL. THEY TOLD ME THAT THE STEERING IS POSSIBLY GOING ON IT. THEY REPORTED A KNOCKING NOISE. NOTHING HAS BEEN DONE TO STEERING AS OF YET BUT NOW THAT THEY WILL HAVE CAR FOR UP TO 3 WEEKS WILL PROBABLY HAVE THEM CHECK THAT TOO ESPECIALLY AFTER READING MANY OF THE COMPLAINTS ON THIS AND OTHER WEBSITES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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