Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10748037August 12, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747846August 11, 2015
STEERING
I HAVE 2011 SONATA GLS I BOUGHT BRAND NEW IN 2011 (I AM THE ONLY OWNER). THE REASON FOR THIS LETTER IS THAT I HAVE A FREQUENT AND INCREASING CLICKING SOUND ON MY STEERING WHEEL WHEN I'M DRIVING AND IT VERY FREQUENTLY COMES AND GETS LOUDER ON A SLIGHT MOVEMENT OF THE STEERING WHEEL WHEN I'M DRIVING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747553August 10, 2015
ENGINE
DURING ROUTINE OIL CHANGE, WAS TOLD THAT I NEEDED A NEW ENGINE BLOCK AND IT WAS NOT COVERED UNDER WARRANTY. WAS TOLD THIS WAS DUE TO LOW OIL IN THE CAR. AFTER ARGUING FOR 2 WEEKS WITH DEALER THAT I PURCHASED THE VEHICLE FROM (I AM THE ORIGINAL OWNER) AND THE ONLY DEALER THAT HAS EVER SERVICED THE VEHICLE, THEY REPLACED THE SMALL ENGINE BLOCK, UNDER WARRANTY. TOOK 1 MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747556August 10, 2015
ENGINE
VEHICLE STARTING SHIFTING HARD, THEN WHILE DRIVING APPROXIMATELY 45 MPH, THE CAR FELL OUT OF GEAR INTO "NEUTRAL". PULLED OVER. VEHICLE RAN FINE FOR ABOUT A WEEK. VEHICLE THEN CONTINUED TO SHIFT HARD AND THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER. I AM THE ORIGINAL OWNER. WAS TOLD IT WAS TWO SELENODES AND WIRING HARNESS. THIS REPAIR LASTED 48 HOURS. WAS REPAIRED UNDER WARRANTY ALTHOUGH THEY SAID IT COULD BE MY DRIVING HABITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747559August 10, 2015
ENGINE
48 HOURS AFTER THE DEALER REPLACED TWO SELENODES AND WIRING HARNESS (STATING IT COULD BE MY DRIVING HABITS, BUT WOULD FILE IT UNDER THE WARRANTY) - THE VEHICLE STARTING SHIFTING EVEN HARDER THAN IT PREVIOUSLY HAD AND THEN SUDDENLY WOULD NOT GO OVER 25MPH AND THE RPMS WERE 5-6. LUCKILY WAS ABLE TO GET VEHICLE TO THE DEALER (I AM THE ORIGINAL OWNER) - AND WAS TOLD IT NOW NEEDS A NEW TRANSMISSION. I HAD ZERO ISSUES WITH MY VEHICLE TILL IT HIT APPROXIMATELY 75,000 MILES. I HAVE FILED TWO OTHER COMPLAINTS ON THIS WEBSITE REGARDING THE OTHER TWO INCIDENTS THAT I'VE HAD WARRANTY WORK DONE ON IN THE LAST 3 MONTHS. I EXPECT THAT THIS VEHICLE WILL COMPLETELY FALL APART BY THE TIME I HIT 100K AND THERE IS NO LONGER A WARRANTY. I AM VERY FORTUNATE THAT I DID NOT HAVE MY 3 KIDS WITH ME THIS LAST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747176August 8, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING ON THE HIGHWAY AND ATTEMPTING TO BRAKE THE STEERING WHEEL SHOOK RAPIDLY. THE STEERING WHEEL MAKES A CLICK WHEN IN PARK AND I MOVE THE STEEPING WHEEL SLIGHTLY OFF CENTER TO THE LEFT OR THE RIGHT. WHEN DRIVING AT ANY SPEED AND GO OVER BUMPS ON THE ROAD THE STEERING WHEEL MAKES A CLUNK NOISE. THE STEERING FEELS LOOSE WHEN DRIVING ON THE HIGHWAY AT SPEEDS OF 60+. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. WHEN I SPOKE TO THE DEALER THEY SAID THAT MY CAR DOESN'T HAVE ANY RECALLS ON THE STEERING! BUT FOUND RIGHT HERE ON THIS WEBSITE, SHOWS THE TSB#10-01-32. WE PURCHASED THIS CAR IN 2011 WITH THE FULL WARRANTY INTACT FROM CRAIN KIA, WHICH ALSO OWNS CRAIN HYUNDAI THE VEHICLE WAS A DEALERSHIP DEMO VEHICLE. AFTER RUNNING A VIN SEARCH ON THIS WEBSITE, IT HAS NOT BEEN INSPECTED OR REPAIRED. THIS IS UNSAFE AND PUTS THE LIVES OF NOT JUST THE OWNERS/DRIVERS OF THIS VEHICLE BUT OTHER DRIVERS ON THE ROAD AS WELL IN SEVERE DANGER. AT THIS TIME, IF NOTHING IS DONE, WE WILL PURSUE LEGAL ACTION AGAINST HYUNDAI NORTH AMERICA AND CRAIN HYUNDAI / KIA. FOR THEIR LACK OF PROFESSIONALISM, SELLING "UNSAFE" CARS TO THE PUBLIC! PLEASE REOPEN THIS CASE IMMEDIATELY AND HAVE THEM REPAIR THESE DARN CARS. SINCERELY, US SOLDIER AND FAMILY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747208August 8, 2015
ENGINE
MY WIFE WAS DRIVING TO WORK CONNECTING FROM ROUTE 80 TO ROUTE 206 THEN CAR JUST CUTS OFF, NO LIGHTS , NO NOISE JUST DIE'S OUT. I HAD THE CAR TOWED TO DEALER AND THEY TOLD US THAT ENGINE SEIZED, I ASKED WHY THIS WOULD HAPPEN BECAUSE THIS COULD HAVE CAUSED AN ACCIDENT AND PUT MY WIFE'S LIFE IN DANGER THAT A CAR CAN JUST SHUT DOWN WITH NO PRIOR WARNING LIGHTS. DEALER TOLD ME I WOULD HAVE TO PAY TO TAKE APART ENGINE TO FIND OUT EXACTLY WHAT HAPPENED TO ENGINE EVEN THOUGH I MAINTENANCE THIS CAR APPROXIMATELY EVERY 2 MONTHS AND THE CAR HAD HIGHWAY MILES. I LOOKED ONLINE AND FOUND OUT OTHER CUSTOMERS HAD THIS PROBLEM AND THEY SAY IT'S A ENGINE DEFECT AND HYUNDAI WILL NOT PAY TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746945August 7, 2015
STEERING
I OWN A 2011 HYUNDAI SONATA THAT RECENTLY BEGAN MAKING A LOUD CLUNKING NOISE FROM THE INTERIOR STEERING. THE STEERING IS NOW LOOSE AND ALONG WITH THE LOUD CLUNKING NOISE YOU CAN FEEL THE CLUNK AS YOU TURN THE STEERING WHEEL. I HAVE AN APPOINTMENT SCHEDULED TO REPAIR THE ISSUE ALONG WITH A FEW OTHER RECALLS. I WAS ADVISED TO CONTACT HYUNDAI. I CONTACTED HYUNDAI AND ADVISED THEM OF THE ISSUE. I WAS INFORMED THERE WAS A RECALL ON CERTAIN 2011 SONATAS IN REFERENCE TO THE SAME ISSUE, HOWEVER THE RECALL HAD BEEN CLOSED AND MY VEHICLE WAS NOT INCLUDED IN THAT RECALL. ACCORDING TO THE ORIGINAL RECALL THE STEERING COMPONENTS CAN FAIL OR DISCONNECT CAUSING THE STEERING WHEEL TO BECOME INOPERABLE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746952August 7, 2015
STEERING
WHILE DRIVING ON THE HIGHWAY AND ATTEMPTING TO BRAKE THE STEERING WHEEL SHOOK RAPIDLY. THE STEERING WHEEL MAKES A CLICK WHEN IN PARK AND I MOVE THE STEEPING WHEEL SLIGHTLY OFF CENTER TO THE LEFT OR THE RIGHT. WHEN DRIVING AT ANY SPEED AND GO OVER BUMPS ON THE ROAD THE STEERING WHEEL MAKES A CLUNK NOISE. THE STEERING FEELS LOOSE WHEN DRIVING ON THE HIGHWAY AT SPEEDS OF 60+. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. WHEN I SPOKE TO THE DEALER THEY SAID THAT MY CAR DOESN'T HAVE ANY RECALLS ON THE STEERING. IT IS OBVIOUS THAT THERE ARE MORE VEHICLES WITH THIS STEERING WHEEL ISSUE THAT NEEDS TO BE FIXED AT THE MANUFACTURERS EXPENSE. ...UPDATED 09/22/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746676August 6, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL VIBRATED WHENEVER DRIVING OVER A BUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,630. UPDATED 11/09/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745972August 3, 2015
STEERING
WHEN I FIRST GOT THE CAR THE STEERING WHEEL WAS A LITTLE LOSE. I CALLED THE DEALERSHIP AND ASKED THEM ABOUT IT. JOHN D ASK IF MY LIFE WAS IN DANGER I SAID NO. HE SAID IT'S NOTHING THEY CAN DO. AT THE TIME MY LIFE WAS NOT IN DANGER WHEN IT CAME TO THE STEERING COLUMN, SO I THOUGHT. AS TIME WENT ON IT GOT WORSE TO THE POINT I FELT THAT MY LIFE COULD BE IN DANGER. SO I TOOK IT TO TWO DIFFERENT CAR SHOPS TO GET IT FIX CAUSE I DON'T HAVE A WARRANTY. BUT BOTH SHOP SAID TO TAKE IT BACK ASAP. IT COULD LOCK UP ON ME AT ANYTIME AND IT IS NOT SAFE TO DRIVE. I CAN AFFORD ANOTHER CAR. I'M AFRAID THAT SOMETHING MIGHT HAPPEN WHEN I HAVE MY KIDS IN THE CAR. THE STEERING COLUMN SHAKES AND MAKE NOISE. I HAVE TO HOLD IT REAL TIGHT WHEN DRIVING SO IT WON'T GO INTO OTHER LANES. PLEASE HELP ME I DON'T KNOW WHAT TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745864August 3, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745191July 31, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING MY 2011 SONATA, THE WINDOWS FOG UP TO A DANGEROUS LEVEL WHERE I CAN NOT CLEARLY SEE THE ROAD, ESPECIALLY THE FRONT WINDSHIELD. THIS HAPPENS AT VARIOUS TIMES OF THE DAY AND NIGHT IN COLD, HOT, HUMID OR RAINING, ETC. WEATHER CONDITIONS. I AM MOST AFFECTED AT NIGHT WHILE RETURNING FROM THE GYM AND I HAVE TO TRAVEL THROUGH WINDING, DARK, DEER INFESTED WOODED ROADS. NO MATTER WHAT TEMPERATURE SETTING I PLACE THERMOSTAT, IT FOGS! I HAVE TAKEN MY CAR IN SEVERAL TIMES WITH THE SAME COMPLAINT AND THE DEALER IS AWARE AND SAYS MULTIPLE PEOPLE HAVE COMPLAINED BUT THEY HAVE NO SOLUTION. DEALER SAYS TO MATCH OUTSIDE TEMP WITH INSIDE CAR TEMP AND LEAVE A/C ON. I FOLLOWED THE ADVICE, I TURN ON THE A/C IN THE WINTER AND THE HEAT IN THE SUMMER AND IT IS VERY UNCOMFORTABLE BUT STILL DOESN'T EFFECTIVELY SOLVE THE DANGEROUS PROBLEM. OUTSIDE TEMPERATURES REACH 100+ DEGREES IN ATLANTA AND TURNING ON THE HEAT AFTER WORKING OUT MAKES A BAD SITUATION WORSE. I FEEL PEOPLE CAN OR WILL DIE OR BE SERIOUSLY INJURED IF THE PROBLEM ISN'T CORRECTED BY THE MANUFACTURER / DEALERS....UPDATED 10/05/15*BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744544July 29, 2015
ENGINE
ON JULY 26, 2015 THE MOTOR OF MY 2011 HYUNDAI SONATA STARTED TO MAKE A LOT OF NOICE. I WAS ON COUNTRY ROADS AND TRIED TO MAKE IT HOME AND THE ENGINE SIEZED UP A FEW MILES LATER. HAD VEHICLE TOWED TO DEALERSHIP. SERVICE MANAGER AT DEALERSHIP SAID THAT SOMETHING HAD "LET LOOSE IN THE MOTOR" CAUSING TO HOLES IN THE BOTTOM OF THE MOTOR. HE SAID THE MOTOR WAS SEIZED UP AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744738July 29, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK VIOLENTLY AND THERE WAS AN ABNORMAL NOISE WHILE DRIVING AT 70 MPH. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT HAD TO REDUCE THE SPEED TO BE ABLE TO BRING THE STEERING WHEEL UNDER CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COUPLER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743670July 27, 2015
ENGINE
STOPPED AT A RED LIGHT - MIDDLE LANE OF 3 LANES. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE AND REALIZED THE CAR HAD STALLED. CAR WOULD NOT RESTART - REPAIR SHOP SAID ENGINE SEIZED - WHICH SEEMS TO BE A COMMON OCCURRENCE. CALLED ONE SALVAGE YARD THAT LISTED 4 IN STOCK - THEY WERE ALL SOLD. I WAS STUCK IN THE MIDDLE LANE OF TRAFFIC UNTIL A POLICE CAR STOPPED BEHIND ME AND TURNED ON HIS LIGHTS. I AM NOT UNDER WARRANTY DUE TO BEING THE 2ND OWNER (WARRANTY IS HALF - 50,000 MILES). I STILL OWE AND NOW I HAVE TO PAY AT LEAST 4000.00 TO HAVE A USED ENGINE INSTALLED (WHICH APPEARS WILL HAVE THE SAME PROBLEM EVENTUALLY). ...UPDATED 09/28/15 *BF UPDATED 12/08/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743799July 27, 2015
STEERING
AT THE VERY BEGINNING IT WAS JUST A NOISE THAT SOMETIMES YOU CAN BARELY HEAR WHENEVER I WAS TRYING TO TURN THE WHEEL TO THE RIGHT OR TO THE LEFT, BUT AT THE DAYS GOES BY THE SITUATION ITS TURNING TO THE WORST, THE NOISE HAS BECAME LOUDER AND THE WHEEL IS TOTALLY LOOSE, RIGHT NOW YOU DON'T EVEN HAVE TO TURN THE WHEEL TO HEAR THE NOISE YOU CAN HEAR THE NOISE JUST WITH THE REGULAR VIBRATION OF THE CAR ON THE ROAD. I MADE A RESEARCH AND I FOUND A RECALL FOR THE 2011 HYUNDAI SONATA BECAUSE OF ISSUES WITH THE STEERING, I CALLED HYUNDAI CUSTOMER SERVICE IN ORDER TO GET INFORMATION ABOUT THE RECALL AND THEY TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL JUST BECAUSE MY CAR WAS MADE 2 MONTHS AFTER THE DATE ON THE RECALL, I EXPLAINED THAT MY CAR WAS HAVING THE SAME ISSUE AS THE CARS ON THE RECALL AND MY CAR WAS ALSO MADE IN THE SAME FABRIC IN ALABAMA AS THE CARS ON THE RECALL WITH JUST TWO MONTHS OF DIFFERENCE MAYBE MY CAR ALSO HAVE THE SAME PROBLEM WITH THE STEERING AS THE OTHERS BECAUSE ITS JUST TWO MONTHS AND THAT'S NOT ENOUGH TIME TO FIX SOMETHING IN SOME CASES. THE ONLY OPTION THAT THEY GAVE ME WAS TO ADDRESS THIS SITUATION TO YOU GUYS (NHTSA) BECAUSE YOU RECEIVE ALL THE CUSTOMERS COMPLAINTS AND POLICE REPORTS AND YOU GUYS ARE THE ONLY ONES THAT CAN MAKE A DECISION OR THE ONLY ONES THAT CAN MAKE A RECALL HERE IN THIS SITUATION. THANKS IN ADVANCED FOR YOUR HELP.....UPDATED 10-13-15 *BF UPDATED 3/28/2016 *JS UPDATED 12/08/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743387July 24, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE FRONT OF THE VEHICLE AND THE VEHICLE BEGAN TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735955July 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 20 MPH, THE ENGINE SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736080July 23, 2015
EXTERIOR LIGHTING
I WALKED OUT OF MY HOME AND AROUND THE BACK OF THE VEHICLE. I NOTICED THAT THE RIGHT REAR BRAKE LIGHT HOUSING (PASSENGER'S SIDE) WAS STICKING OUT ABOUT 1 INCH FROM THE VEHICLE. I OPENED THE TRUNK AND REMOVED THE INTERIOR ACCESS PANEL COVER TO LOOK AT THE LIGHT ASSEMBLY FROM THE INSIDE AND FOUND THAT ALL THE MOUNTING HOLES WERE FRACTURED/SHATTERED, AND NONE OF THE STUDS LIKE BOLTS WERE ATTACHED TO THE TAIL LIGHT ASSEMBLY. THE ONLY THING HOLDING THE HOUSING ASSEMBLY ONTO THE CAR WAS THE TAILLIGHT WIRE ASSEMBLY. THERE WAS NO DAMAGE TO THE VEHICLE IN ANY WAY. NO SURFACE SCRATCHES. NO BODY DAMAGE. IT APPEARS THAT THE PLASTIC SHATTERED FROM CRACKS INCURRED AT INSTALLATION WHEN OVERLY TIGHTENED AT FACTORY AND/OR NORMAL VIBRATION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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