Hyundai Sonata Complaints (2009)

460 consumer complaints on file.

#10732319July 6, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
ON JULY 1, 2014 THE REAR CALIPER ON THE DRIVER'S SIDE OF MY CAR HAD SEIZED, STRIPPING THE BRAKES TO METAL ON METAL. ON AUGUST 30, 2014, THE REAR CALIPER ON THE PASSENGER SIDE OF THE CAR FOLLOWED SUIT. LESS THAN ONE YEAR LATER I HAVE REPLACED EACH OF THE REAR CALIPERS ONCE AGAIN. I HAD THE REAR DRIVER'S SIDE REPAIRED ON MAY 15, 2015, AND THE REAR PASSENGER SIDE ON JUNE 9, 2015. I BOUGHT THE CAR WITH JUST OVER 53,000 MILES ON IT IN 2013. TODAY, IT HAS 101,000 MILES ON IT AND I HAVE REPLACED FOUR CALIPERS, THREE ROTORS AND FIVE SETS OF BRAKE PADS. EACH TIME MY CALIPERS FAILED I WAS PLACED IN DANGER OF TOTAL BRAKE FAILURE AND FIRE, UNKNOWINGLY. THE MECHANICS WHO WORKED ON MY CAR HAVE INDIVIDUALLY THEORIZED THAT AN ENGINEERING FAILURE IS THE CAUSE OF THIS ISSUE. LAST WEEK I CONTACTED HYUNDAI FOR FINANCIAL REIMBURSEMENT FOR THE REPAIRS. THE COMPANY STATED THAT THEY COULD NOT REIMBURSE ME SINCE THE PARTS WERE NOT REPLACED WITH HYUNDAI FACTORY PARTS, OR REPAIRED BY A HYUNDAI CERTIFIED DEALERSHIP. I AM AWARE THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST HYUNDAI BASED ON THIS ISSUE IN THE STATE OF NEW YORK. I HAVE ALSO READ, AND HEARD ABOUT MANY OTHER PEOPLE HAVING THIS EXACT PROBLEM (REAR CALIPER PROBLEM) IN THEIR HYUNDAI SONATAS, BUILT BETWEEN THE YEARS 2006-2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730604June 26, 2015
UNKNOWN OR OTHER
I HAVE A 2009 HYUNDAI SONATA. IT HAS ABOUT 140,000 MILES ON IT AND IS ADMITTEDLY WELL OUTSIDE OF ANY WARRANTY, HOWEVER, I BELIEVE THIS CASE REQUIRES AN EXCEPTION. ABOUT A YEAR AGO, THE PAINT STARTED CHIPPING OFF MY CAR. NOT LITTLE SCRATCHES BUT FAIRLY LARGE SPOTS. I CONTACTED HYUNDAI WHO SAID IT WAS OUTSIDE THE WARRANTY, AND I LET IT GO. LAST SATURDAY, DURING A HARD RAIN, THE PAINT LITERALLY FELL OFF MY CAR. MY HUSBAND DROVE TO COLUMBUS THAT DAY, AND WHEN HE ARRIVED, THE PAINT HAD VANISHED FROM THE ENTIRE ROOF. PATCHES CAME OFF OF THE HOOD AS WELL. AND THE TRUNK IS BEGINNING TO PEEL. I AM TOLD THIS IS A DELAMINATION ISSUE RELATED TO METAL PAINT PREPARATION. WHILE I REALIZE THAT THE CAR IS OUTSIDE THE WARRANTY, I STAND BY MY STATEMENT THAT NO MATTER HOW MANY MILES A CAR HAS ON IT, THE PAINT SHOULD NOT COME OFF IN THE RAIN! HYUNDAI REFUSES TO EVEN REFER THE CASE TO A SUPERVISOR. NORMAL WEAR AND TEAR HAPPENS, AND I ACCEPT THAT. BUT THIS IS CLEARLY A FACTORY DEFECT, AND I THINK HYUNDAI SHOULD BE RESPONSIBLE FOR FIXING IT. SINCE HYUNDAI IS TOTALLY UNRESPONSIVE, I AM SEEKING OTHERS TO WITH THIS PROBLEM FOR A MORE FORMAL APPROACH TO HAVE THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725566June 16, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE PARKING, THE VEHICLE ACCELERATED IN REVERSE. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE KEPT ACCELERATING. THE CONTACT CRASHED INTO THE VEHICLE IN ITS REAR. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. MA 08/05/2015 UPDATED 9/24/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722623June 1, 2015
UNKNOWN OR OTHER
WHEN CAR IS PLACED IN DRIVE THE GEAR SHIFT DISPLAY WILL SHOW RANDOM GEARS. IT WILL CYCLE THROUGH ALL THE GEARS UNTIL YOU SELECT TO USE THE MANUAL SHIFT (+/-) TO ENSURE THAT YOU ARE IN THE PROPER GEAR. THIS HAS BEEN AN ISSUE ON OTHERS CAR IN THE SONATA LINE UP JUST NOT THIS YEAR. THIS PROBLEM NEEDS TO BE ADDRESSED AND CORRECTED. I AM TAKING MY VEHICLE TO THE CAR DEALER TODAY TO GET THIS PROBLEM FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721760May 27, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE BUTTON TO OPEN THE GAS CAP DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721765May 27, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THE FRONT VALVE COVER GASKET LEAKED OIL DOWN TO MY ALTERNATOR, CAUSING IT TO MALFUNCTION AND MAKING MY TRANSMISSION SHIFT AWKWARDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721360May 26, 2015
STEERING
THE STEERING GOES IN AND OUT OF POWER STEERING AT SLOW TO MEDIUM SPEEDS FROM AUG 2014 TO TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705445April 13, 2015
STRUCTURE
THE DASHBOARD ON THE PASSENGER SIDE HAS TWO LARGE CRACKS IN IT. IT IS VERY UNSIGHTLY AND SHOULD NOT HAVE OCCURRED. THE CRACKS ARE BECOMING LARGER WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703710April 4, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
!) CHECK ENGINE LIGHT HAS BEEN ON FOR ALMOST A YEAR..SHOP SAID IT WAS A GAS CAP PROBLEM..BOUGHT NEW CAP, NOT FIXED..STILL ON 2) FILLING CAR UP WITH GAS....VERY DIFFICULT TO FILL...KNOB KEEPS SHUTTING OFF GAS FLOW....ONCE AGAIN SHOP HAS NO GOOD ANSWER...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700980March 22, 2015
WHEELS
.ON JAN 24, 2009, I PURCHASED A 2009 HYUNDAI SONATA LIMITED FROM THE FAIRFAX HYUNDAI DEALERSHIP' LOCATED IN FAIRFAX, VIRGINIA. ON MAR 27, 2010, I TOOK MY VEHICLE TO THE DEALERSHIP FOR MY 15, 000 MILE SERVICE. I INFORMED THE DEALER THAT I DID NOT LIKE THE WAY IN WHICH MY LEFT FRONT TIRE WAS WEARING, AND REQUESTED THAT THEY LOOK AT THE WHEEL AND ADVISE ME ACCORDINGLY. THE DEALER LATER ADVISED ME THAT I NEEDED A FRONT END ALIGNMENT, AND FURTHER ADVISED ME TO HAVE THE ALIGNMENT DONE ON THAT VISIT. SUBSEQUENTLY, THE SERVICE MANAGER ADVISED ME THAT HIS TECHNICIAN WAD ENCOUNTERED A PROBLEMS PERFORMING THE ALIGNMENT BECAUSE THE LEFT FRONT CAMBER AND TOW WERE OFF. CONSEQUENTLY, HE ADVISED ME THAT THE TECHNICIAN WOULD HAVE TO REMOVE THE ORIGINAL LEFT UPPER BALL JOINT AND REPLACE IT WITH A NEW ONE. BETWEEN 2010 & 2014, THE NEGATIVE WEARING OF MY LEFT FRONT TIRE CONTINUED. THIS REQUIRED ME TO ROTATE MY LEFT FRONT TIRE CONSTANTLY, AND TO CHANGE MY TIRES FREQUENTLY. ON MAR 10, 2015, MY LEFT FRONT UPPER BALL JOINT COLLAPSED, AND THE LEFT FRONT WHEEL FELL OFF THE VEHICLE. I WAS LATER ADVISED BY MY MECHANIC THAT FAIRFAX HYUNDAI' INSTALLED AN OFF- THE- MARKET- UPPER LEFT BALL JOINT WHEN THEY PERFORMED THE ALIGNMENT AND UPPER BALL JOINT REPLACEMENT, THE MECHANIC FURTHER ADVISED ME THAT IT APPEARS THAT THERE WAS A MANUFACTURE DEFECT ON THE VEHICLE AND THAT THE DEALER INSTALLED AN OFF- THE- MARKET- UPPER LEFT BALL JOINT TO CORRECT THE MANUFACTURE DEFECT. 'FAIRFAX HYUNDAI NEVER INFORMED ME THAT THEY WERE INSTALLING AN OFF-THE-MARKET PART TO MY VEHICLE. I LEARNED THIS FACT FROM MY MECHANIC FOR THE FIRST TIME THAT AN OFF- THE- MARKET- UPPER LEFT BALL JOINT WAS INSTALLED ON MY VEHICLE., AND THAT THERE MAY HAVE BEEN A MANUFACTURE DEFECT ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694864March 17, 2015
POWER TRAIN
THIS IS A 2009 HYUNDA SONATA, BOUGHT NEW IN 2009. UNDER 20,000 MILES, WHEN THE CAR SPEED IS SLOWING DOWN, THE ENGINES STARTED TO GIVE A SUDDEN JERK AT AROUND 21 MILES. YOU CAN FEEL A SUDDEN IMPACT AND IT IS MORE NOTICEABLE DURING WINTER. MANY TRIPS TO THE DEALERSHIP WENT TO NO WHERE AS THE DEALER SIMPLY IGNORED THE PROBLEM AND MENTIONED THAT THEY DID NOT NOTICE ANY ISSUE. AFTER MANY TRIPS TO THE DEALERSHIP AT AROUND 45,000 MILES IN 2014, THE DEALER FINALLY AGREED THAT IT WAS A PROBLEM. UPDATED TO A NEW SOFTWARE BASED ON BULLETIN FROM HYUNDAI, MENTIONED THAT IT WOULD GO AWAY. NOW UNDER LESS THAN AN YEAR, I STARTED TO NOTICE THIS PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694590March 16, 2015
ELECTRICAL SYSTEM
AFTER VEHICLE ENGINE WAS RUNNING THE STARTER MOTOR ENGAGED WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS IDLE PARKED THE SHIFT POSITION LEVER WAS IN THE PARK POSITION.THE STARTER MOTOR WILL ENGAGE ON IT'S OWN IN THE PARK POSITION AND IN THE NEUTRAL POSITION. THE STATER MOTOR WILL ALSO ENGAGE AND CRANK THE THE VEHICLE ENGINE IN THE DRIVE OR REVERSE POSITIONS THIS SYMPTOM DEVELOPED LATER. I HAD A CERTIFIED MECHANIC LOOK AT THE VEHICLE AND HE SAID THE IGNITION SWITCH WAS DEFECTIVE AND WILL HAVE TO BE REPLACED. I CHECK FOR RECALL INFORMATION ONLINE AND FOUND NO REFERENCE TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680843February 3, 2015
SERVICE BRAKES
RETURNED CAR TO DEALER 16 MONTHS AFTER PURCHASE DUE TO GRINDING NOISE FROM WHEELS. BRAKE CALIPERS HAD LOCKED UP, DESTROYING PADS AND SCORING THE ROTORS. BRAKES SERVICED AGAIN IN 2012 AND 2013 FOR WORN PADS AND GRINDING NOISE. BRAKES FAILED AGAIN IN JUNE 2014 REQUIRING NEW PADS AND ROTORS, FRONT AND REAR. RETURNED CAR TO DEALER DUE TO A BURNING SMELL IN DECEMBER 2014. FOUND RIGHT REAR CALIPER HAD SEIZED. REPLACED CALIPER AND PAD. AGAIN BURNING SMELL IN JANUARY 2015. DEALER FOUND LEFT REAR CALIPER HAD SEIZED. REPLACED CALIPER, PADS, AND ROTOR. CONTACTED HYUNDAI MOTOR AMERICA WHO STATES THIS IS NORMAL. ALSO STATE THAT DESIGN DEFECTS ARE NOT COVERED UNDER HYUNDAI WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680736February 2, 2015
SERVICE BRAKES
THERE IS A SERIOUS PROBLEM WITH THE REAR BRAKES ON THIS CAR AND THE DEALER CHARGED ME $550 TO FIX A PROBLEM THAT SHOULD HAVE BEEN COVERED BY A RECALL AS WITH SOME OF THE OTHER SONATA BRAKE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678886January 26, 2015
ELECTRICAL SYSTEM
THE CAR WAS IN THE DRIVEWAY WARMING UP AND CAUGHT FIRE IT BURNED UP THE STARTER AND STARTER ASSEMBLY, THE BATTERY WIRE HARNESS AND THE MANIFOLD. ALL OF THIS HAS TO BE REPLACED BEFORE WE CAN ASSESS ANY OTHER DAMAGES OR RUN A DIAGNOSTIC. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10676765January 20, 2015
STRUCTURE:BODY
WE CAME HOME FROM A SHORT TRIP AND NOTICED THAT THE PAINT ON THE HOOD OF OUR CAR HAD PEELED OFF IN A FEW SPOTS. SOME SPOTS LARGER THAN OTHERS. THE GREY PRIMER IS SHOWING NOW AND WE HAVE A WHITE CAR. *TR WHY IS PAINT PEELING OFF OF AN 09 HYUNDAI? SHOULD NOT BE HAPPENING!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672492January 14, 2015
STRUCTURE:BODY
THE DRIVERS SIDE INTERIOR DOOR HANDLE IS MADE OF ARTIFICIAL "CHROME". A FEW DAYS AGO, I OPENED THE DOOR AND GOT A SEVERELY LACERATED FINGER WHICH BLED A LOT. I WROTE TO HYUNDAI ABOUT MY INJURY. THEY SYMPATHIZED, BUT SAID THE CAR WAS OUT OF WARRANTY. AS MY VEHICLE ONLY HAS 31,186 MILES ON IT AND IS HOUSED IN MY GARAGE, I DID NOT EXPECT TO BE INJURED BY A DEFECTIVE DOOR HANDLE ON A PRISTINELY MAINTAINED VEHICLE. THIS IS A KNOWN ISSUE, AS I HAVE FOUND HUNDREDS OF POSTS ON THE INTERNET ABOUT INJURIES FROM THIS HANDLE. NHTSA HAS PREVIOUSLY ISSUED A RECALL FOR EARLIER MODEL HYUNDAI'S WITH THIS SAME PROBLEM. HERE IS ONE OF THE MANY QUOTES THAT I FOUND.... "HYUNDAI IS RECALLING 91,000 SONATAS BECAUSE THE CHROME PLATING ON THE UPPER EDGE OF THE INTERIOR HANDLE MAY WEAR, "CAUSING CRACKING OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE." NHTSA SAYS THE SHARP EDGE CAN CAUSE "LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE." PLEASE LET ME KNOW WHAT CAN BE DONE BEFORE MORE PEOPLE ARE INJURED BY THIS DEFECT. THANKS SO MUCH! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10672121January 13, 2015
STEERING
POWER STEERING FAILED TOTALLY ON 1/12/15--MANUAL HARD STEERING WORKED. IN SEPTEMBER I TOOK SONATA IN FOR STOP LIGHT RECALL AND ALSO HAD A 4 WHEEL ALIGNMENT DONE. GOT 5 MINUTES DOWN THE ROAD WHEN THE ESC LIGHT CAME ON WHICH WAS SUPPOSED TO BE A PROBLEM IN THE RECALL. I TOOK IT RIGHT BACK AND THEY SAID SOMETHING PROBABLY DIDN'T GET RESET AFTER THE ALIGNMENT. EVER SINCE THE POWER STEERING WAS VERY TIGHT AND SOMETIMES INTERMITTENT UNTIL THE CAR WAS WARMED UP. COMPUTER CHECK SHOWED NOTHING WRONG. WORKED WELL FOR ABOUT 4 WEEKS AND THEN POWER STEERING TOTALLY DISAPPEARED ON 1/12/15--CAR WAS TOWED TO HYUNDAI DEALER. DIAGNOSIS: COUPLER SEIZED UP--MAYBE CORROSION OR WEAR??? I HAD A TRULY PERFECT CAR WHEN I WENT FOR RECALL NOW I HAVE A HUGE REPAIR BILL. I AM THE ONLY DRIVER OF THIS GARAGED CAR WITH LOW MILEAGE--SOMETHING DOESN'T SEEM RIGHT WITH THIS WHOLE SCENARIO. COULD THE ROT THAT IS REPORTED IN A SECOND RECALL OF THE REAR BE ALSO HAPPENING IN THE FRONT END? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672223January 13, 2015
ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS TURNING THE CORNER FROM A STOP SIGN, (I BELIEVE IT MAY HAVE BEEN WET ON THE ROAD THAT MORNING) I WAS NOT TURNING FAST/SHARP OR HARD; KINDA SLOW BECAUSE OF THE WET GROUND AND HOW THAT ROAD IS, I SLOWLY TURNED CORNER AND THEN THE LIGHT FLASHED ON AND I LOOKED AT MY DASH AND THEN SAW THAT THE ESC LIGHT CAME ON AND STAYED ON. I DROVE ABOUT ANOTHER 20 MINS TO WORK AND THE LIGHT NEVER WENT OUT. AFTER I GOT TO WORK, I CUT THE CAR OFF AND THE LIGHT WENT OUT, BUT LATER THAT EVENING WHEN I WAS LEAVING WORK, IT CAME BACK ON AND HAS BEEN ON EVER SINCE AND TODAY IS JAN. 13, 2015. SO IT HAS BEEN ON A LITTLE LESS THAN A WEEK NOW. NEED SOME IDEA ON WHAT IS CAUSING IT TO COME ON AND WHAT NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668786December 29, 2014
SERVICE BRAKES
MY 2009 HYUNDAI SONATA WITH ABOUT 46K MILES HAD BRAKES BEGIN SCREECHING WITH A METAL-ON-METAL SOUND WHEN BRAKING. IN FACT, THE SOUND CONTINUED WHEN ACCELERATING AFTER COMPLETING A STOP. ON FRIDAY 12/26/14, THE CAR REPAIR SHOP REPLACED THE PADS AND ROTORS. THE NEXT DAY, THE BRAKES WERE QUIET BUT OVERHEATED TO SUCH AN EXTREME THAT THERE WAS A STRONG BURNING SMELL AND THE WHEEL COULD NOT BE TOUCHED FOR FEAR OF BURNING YOUR HAND. RETURNING TO THE CAR REPAIR SHOP, ONE OF THE NEW ROTORS WAS COMPLETELY BLACK FROM THE EXTREME HEAT. THE PADS, ROTOR, AND CALIPERS REQUIRED COMPLETELY REPLACING - EVEN THE NEW ONES JUST PURCHASED. THIS IS A SAFETY ISSUE THAT HYUNDAI NEEDS TO TAKE RESPONSIBILITY FOR, ISSUE RECALLS, AND PAY FOR MY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata