Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10494682January 25, 2013
UNKNOWN OR OTHER
THERE IS AN ONGOING STEERING PROBLEM WHERE THE CAR DRIFTS DANGEROUSLY TO THE RIGHT. I NOTICED IT WITHIN THE FIRST FEW DAYS OF THE CAR PURCHASE. I BROUGHT IT TO THE DEALER AND WAS TOLD, THIS IS WITHIN "SPECS." THE DISTRICT SERVICE MANAGER REFUSED TO RIDE IN THE CAR WHILE I DROVE IT TO DEMONSTRATE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494021January 14, 2013
UNKNOWN OR OTHER
ON 6 OCCASIONS THE TPMS WARNING LIGHT HAS COME ON, ALL AT SPEEDS 75-80, ALL AFTER DRIVING ABOUT 2 HOURS. (TRIPS TO LA, TUCSON). THE TIRE PRESSURE CHECKED OUT OK WHEN I STOPPED EACH TIME. I BROUGHT THE CAR TO THE DEALER 4 TIMES, BUT EACH TIME THEY COULD NOT FIND A TROUBLE CODE. THE HYUNDAI BLUELINK DIAGNOSTIC SYSTEM HAS INDICATED A TROUBLE CONDITION SINCE THE BEGINNING, AND STILL INDICATES A TROUBLE CONDITION EVEN THOUGH THE DEALER HAS INDICATED IT HAS BEEN RESET ON MORE THAN ONE OCCASION, AND WAS RESET AGAIN BY HYUNDAI USA ON 1/2/13. THE TPMS DOES NOT COME ON WHEN THE TIRES ARE COLD, AS ONE WOULD EXPECT. THE DEALER INDICATED THEY CAN NOT DUPLICATE THE PROBLEM, AND THE CAR SHOWS NO TROUBLE CODES. I HAVE CONTACTED HYUNDAI USA AND THEY INDICATE THERE IS NOTHING THEY CAN DO. BECAUSE OF ALL THE FALSE WARNINGS, I AM CONCERNED THAT I WILL NOT KNOW IF THERE IS A TRUE PROBLEM WITH MY TIRES OR JUST ANOTHER FALSE WARNING FROM THE TIRE PRESSURE MONITORING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494041January 14, 2013
VISIBILITY, STRUCTURE
THIS COMPLAINT ON A BRAND NEW 2013 SONATA, IS ABOUT SEVERE INTERIOR WINDSHIELD DISTRACTION CAUSED BY THE REFLECTION OF THE INTERIOR DASH ONTO THE FRONT, DRIVERS WINDSHIELD. THE REFLECTION OF THE INTERIOR ON THE WINDSHIELD IS SO SEVERE THAT IT IMPAIRS SAFE DRIVING. DURING DAYLIGHT DRIVING, EVERYTHING THAT IS LOCATED ON THE TOP OF THE INTERIOR DASHBOARD VIVIDLY REFLECTS ONTO THE INTERIOR WINDSHIELD. DESIGN EFFECTS, SPEAKERS, STEERING WHEEL AND EVEN THE DRIVERS HANDS WITH FINGERNAILS ON THE WINDSHIELD. EVENING DRIVING THE REFLECTION IS ALSO EXTREMELY IMPAIRED VIA DISTRACTION, FOR EXAMPLE THE ODOMETER REFLECTS ABOVE THE INTERIOR DRIVERS WINDOW, ABOVE THE MIRROR AND ITS IN FULL COLOR! ON A TEST DRIVE, AFTER MY COMPLAINT, THE DEALER ACKNOWLEDGED THIS PROBLEM AND SUGGESTED THAT IT MAYBE FROM CLEANING FLUID USED DURING THE DETAILING PROCESS AND HAD THE CAR RE-DETAILED, HOWEVER THIS DID NOT RECTIFY THE PROBLEM. I HAVE DIRECTLY NOTIFIED HYUNDAI BUT HAVE NOT HEARD BACK FROM THEM. I BELIEVE THIS A SAFETY HAZARD AND THERE IS A DANGEROUS FLAW IN THE CONSTRUCTION OF THE GLASS IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492371January 13, 2013
STEERING
THE DAY AFTER I PURCHASED THE VEHICLE I DROVE IT ON THE FREEWAY AT 65 MPH FOR A DISTANCE OF 40 MILES. I NOTICED THAT IN ORDER TO KEEP THE VEHICLE WITHIN THE FREEWAY LANES I WAS CONSTANTLY ADJUSTING THE STEERING. IF I DID NOT ADJUST THE STEERING CONSTANTLY I WOULD DRIFT INTO ANOTHER LANE. AFTER ABOUT 40 MINUTES OF DRIVING I WAS FRUSTRATED AND EXHAUSTED FROM THE EFFORTS TO KEEP THE VEHICLE IN THE SAME LANE. I TOOK IT INTO THE DEALER AND THE SERVICE MANAGER ACKNOWLEDGED THAT THERE WAS DEFINITELY A PROBLEM WITH THE STEERING BUT THERE WAS NOTHING THAT HE COULD DO TO CORRECT THE PROBLEM. HE INDICATED THAT THIS WAS AN ELECTRIC STEERING SYSTEM AND THAT THIS WAS NORMAL FOR THIS CAR. I CALLED THE CORPORATE OFFICES OF THE HYUNDAI CORPORATION AND SPOKE WITH ONE OF THEIR CONSULTANTS AND THEY ALSO CONFIRMED THAT THIS WAS NORMAL FOR THIS VEHICLE AND THAT THEY HAD NO PLANS TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492209January 11, 2013
STEERING
WHILE DRIVING STRAIGHT DOWN THE INTERSTATE WHICH IS FLAT AND STRAIGHT MY 2013 HYUNDAI SONATA WANDERS LEFT AND RIGHT. WHEN SMALL CORRECTIONS ARE MADE, I CAN FEEL THE STEERING STICKING. WHEN IT RELEASES WITH A LITTLE PRESSURE, IT CAUSES A JERKY MOVEMENT IN THE DIRECTION OF THE CORRECTION. IT IS A CONSTANT BATTLE TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492306January 11, 2013
SEAT BELTS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE SEAT BELT WARNING AND THE TURNING SIGNAL CHIME WAS COMPLETELY INAUDIBLE. THE CONTACT STATED THAT HE BELIEVED IT WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70. UPDATED 2/25/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492156January 10, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE PLASTIC TABS ON THE LEFT SIDE BUMPER COVER (SO CALLED BUMPER) BROKE COMPLETELY OFF WHEN IT APPEARS THAT THE L- SHAPED LIP OF THE PLASTIC SHIELD UNDER THE CAR RUB UP AGAINST A PARKING CURVE. THE BOTTOM OF THE BUMPER OR THE SHIELD UNDERNEATH THE CAR WAS NOT SCRATCHED TO INDICATE THAT THE CAR DRAGGED ON THE CURVE. THE DEALER STATED THE L-SHAPED LIP OF THE SHIELD RUBBED UPON THE CURVE AND LIFTED THE BUMPER CAUSING THE TABS ON THE LEFT SIDE OF THE BUMPER TO BREAK OFF. THE CAR WILL NEED A NEW PAINTED BUMPER INSTALLED TO REPAIR THIS PROBLEM AS THE PLASTIC TABS ARE MOLDED TO THE BUMPER COVER. I HAVE NEVER HAD A VEHICLE THAT WOULD DO ANY DAMAGE IF THE CAR SHIELD SCRAPED A PARKING CURVE. I HAVE NEVER SEEN A TOY BATTERY OPERATED CAR BREAK LIKE THIS IF IT HIT OR SCRAPED AN OBJECT. IT APPEARS IF I RAN OVER A BOTTLE, PIECE OF WOOD, GRAVEL, ETC.,IN THE ROAD AND IT HIT THIS SHIELD, IF COULD BREAK THIS BUMPER COVER. I DID NOT PAY OVER $30,000 FOR A TOY? THE SHIELD (SHOULD BE OTHER THAN BENDABLE PLASTIC) UNDER THIS VEHICLE NEEDS TO BE BOLTED TO THE FRAME OF THE CAR AND NOT THE BUMPER COVER. WHEN I PUSHED THE SHIELD UNDER THE CAR, THE WHOLE BUMPER COVER LIFTS UP! THIS IS NOT A VEHICLE THAT SHOULD BE ON THE ROADS AND HIGHWAYS. IT IS A SAFETY HAZARD! THIS CAR WILL NOT MEET THE 0 MILES PER HOURS TEST IN A CRASH UNDER ANY FEDERAL REGULATIONS SAFETY TESTS. HOW COULD THE MANUFACTURER BE ALLOWED TO PUT THIS CAR ON THE MARKET? I WOULD LIKE TO DISCUSS THIS MATTER FURTHER AND, ALSO, WOULD LIKE FOR NHTSA TO HAVE A REPRESENTATIVE INSPECT THIS CAR. BECAUSE IT IS SO FRAGILE, I AM SORT OF AFRAID TO DRIVE IT!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492194January 10, 2013
STEERING
I JUST BOUGHT A NEW 2013 SONATA HYUNDAI AND HAVE HAD IT IN THE DEALER 2 TIMES FOR STEERING PROBLEMS. THEY ALWAYS DO SOMETHING BUT THE PROBLEM IS STILL THERE. WHEN DRIVING THE CAR WONDERS AND I GET EXHAUSTED DRIVING IT ALSO I'M HANDICAPPED PARALYZED ON THE LEFT SIDE SO I DRIVE WITH ONE ARM. HAD I KNOWN OF THIS STEERING DEFECT I WOULD NOT HAVE BOUGHT THE CAR JUST LEFT CAR FOR THE THIRD TIME FOR 2 DAYS SO THEY COULD CHECK IT OUT REAL GOOD AND NOW ITS WORSE, I TOLD THEM I WAS AFRAID TO DRIVE IT SO THEY SENT A TOW TRUCK TO TAKE IT BACK TO THE DEALER, IF THEIR WAS A WAY TO GET OUT OF MY CONTRACT AND GIVE THEM BACK THERE CAR I WOULD DO IT IN A MINUTE THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490457December 29, 2012
SUSPENSION
I JUST PURCHASED A 2013 HYUNDAI SONATA. THE CAR TENDS TO WANDER ON THE HIGHWAY MOSTLY LEFT BUT SOMETIMES RIGHT. IT WILL NOT STAY STRAIGHT. I HAVE ALREADY BROUGHT IT BACK TO THE DEALER TWICE AND THEY TELL ME THAT IT IS WITHIN SPEC. AT FIRST THEY TRIED TO TELL ME THAT IT WAS BECAUSE I WAS NOT USED TO ELECTRIC STEERING. THIS IS NOT THE CASE. I HAVE TEST DRIVEN OTHER VEHICLES WITH THIS TYPE OF STEERING THAT DO NOT EXHIBIT WANDERING ON THE HIGHWAY. I FOUND OUT BELATEDLY THAT THIS PROBLEM WAS MUCH WORSE IN THE 2011 AND 2012 MODEL YEARS AND THAT THEY IMPLEMENTED A FIX. WELL THE FIX DOESN'T WORK. IN ADDITION WHEN ACCELERATING FROM A SLOW SPEED THE CAR WILL PULL LEFT. THE DEALER HAS REFERRED ME TO HYUNDAI CORPORATE WHERE I HAVE OPENED A CASE NUMBER. THEY NOW TELL ME THAT THERE IS NOTHING THEY CAN DO SINCE THE DEALER SAYS IT IS OPERATING IN SPEC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489174December 18, 2012
VEHICLE SPEED CONTROL
TL* HE CONTACT OWNS A 2013 HYUNDAI SONATA GLS. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE WOULD CONTINUE ACCELERATING, AS IF THE CONTACT WAS STILL DEPRESSING THE ACCELERATOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT WAS UNABLE TO PROVIDE ANY ASSISTANCE TO THE CONTACT DUE TO THE FAILURE NOT BEING ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486697December 1, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING THE VEHICLE CONSTANTLY MOVES EITHER TO THE RIGHT OR LEFT. THERE IS NOT GOING STRAIGHT. I HAVE TAKEN TO THE DEALER AND EXPLAINED THE PROBLEM. THEY SAID THEY TOOK IT FOR A ROAD TEST AND DID NOT NOTICE ANYTHING. THERE IS CLEARLY AN ISSUE HERE WITH THIS VEHICLE AS THERE ARE MANY OTHER COMMENTS RELATING TO THIS ISSUE. PLEASE HAVE THIS ISSUED ADDRESSED AS WE SHOULD NOT BE DEALING WITH SOMETHING LIKE THIS WHEN WE ARE SPENDING A LOT OF MONEY FOR A BRAND NEW VEHICLE. THIS IS POOR SERVICE HYUNDAI... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484794November 15, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE HAD A PUSH BUTTON TO START THE ENGINE AND ALLOWED THE CONTACT TO SHUT THE VEHICLE OFF WHILE THE VEHICLE WAS NOT IN DRIVE. THE CONTACT ENTERED THE VEHICLE AND APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THE VEHICLE SHOULD HAVE HAD A SAFETY FEATURE THAT WOULD NOT ALLOW YOU TO SHUT THE ENGINE OFF UNLESS THE GEAR WAS IN PARK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3. UPDATED 12/05/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484322November 13, 2012
VEHICLE SPEED CONTROL
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE TRAVELING IN CRUISE MODE AT A SET POSITION AT 55 MPH, HE FELT A MILD ACCELERATION AND NOTICED THE SPEEDOMETER MOVED FROM 55 MPH TO 58 MPH. ON OCTOBER 20, 2012, WHILE THE VEHICLE WAS IN CRUISE MODE AT 48 MPH, THE CONSUMER SAFELY STOPPED AT A RED LIGHT. WITH THE VEHICLE STILL IN CRUISE MODE, BUT NOT SET, HE TURNED LEFT AND SLOWLY ACCELERATED TO APPROXIMATELY 45 MPH. SUDDENLY, HE FELT THE VEHICLE ACCELERATE; AS HE LOOKED AT THE SPEEDOMETER, IT MOVED RAPIDLY FROM 45 MPH TO 55 MPH BEFORE HE HIT THE PARK BRAKE. ON OCTOBER 31 ,2012 THE CONSUMER EXPERIENCED SUDDEN ACCELERATION FOR THE THIRD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483331November 5, 2012
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS, CAR DRIFTS EITHER LEFT OR RIGHT. THE CAR NEVER STAYS ON COURSE. WHEN IT DRIFTS LEFT AND YOU TRY TO CORRECT IT, IT GOES RIGHT, WHICH REQUIRES CORRECTING AGAIN. IT IS A CONSTANT BATTLE ON THE ROAD, AND AT LEAST 4 DIFFERENT TIMES, WE HAVE ALMOST BEEN IN A ACCIDENT WITH ANOTHER CAR DO TO THIS. THE CAR EITHER GOES LEFT OR RIGHT, NEVER GOES STRAIGHT. I TRY MY BEST TO HOLD IT STRAIGHT BY HOLDING THE STEERING WHEEL FIRM TO TEST IT, BUT IT DOES NOT MATTER. THIS ISSUE SERIOUSLY SCARES US. WE ACTUALLY JUST KEEP THE VEHICLE PARKED MOST OF THE TIME, AND DRIVE OUR OLDER VEHICLE. OUR HYUNDAI ON HAS ABOUT 7K ON THE ODOMETER. WHEN I HOLD THE STEERING WHEEL STRAIGHT, I CAN COUNT TO 6 SECONDS BEFORE THE CAR IS ALMOST COMPLETELY IN ANOTHER LANE. ONE TIME, I COUNTED TO 7 AND THE CAR WAS COMPLETELY OFF THE ROAD ON THE EMERGENCY LANE. HYUNDAI NEEDS TO FIX THIS. THIS IS SERIOUSLY A VERY BAD ACCIDENT WAITING TO HAPPEN. WHEN WE TOOK IT TO THE DEALER, THEY SAID ITS BECAUSE IT HAS ELECTRIC STEERING AND TOLD US WE SHOULD NOT HAVE BOUGHT THE CAR IF WE DIDN'T LIKE HOW IT DRIVES AND THEN SENT US ON OUR WAY. I JUST HOPE MORE PEOPLE WITH THIS PROBLEM COME FORWARD AND VOICE THEIR ISSUE SO HYUNDAI WILL ACTUALLY ADDRESS IT. ITS FUNNY HOW HYUNDAI SAYS THAT IT IS WHAT IT IS, WHEN THIS IS THE SAME THING HYUNDAI HAD A MAJOR RECALL ON PREVIOUS MODEL YEAR SONATAS W/ 18" WHEELS, WHICH OURS HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482731October 31, 2012
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONTATA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH THE VEHICLE VEERS TO THE LEFT. WHILE TRYING TO CORRECT THE TRAJECTORY THE VEHICLE THEN VEERS TO THE OPPOSITE SIDE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480668October 16, 2012
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
CAR DRIFTS TO LEFT AND RIGHT. FIGHT TO KEEP ON ROAD. HYUNDAI SAYS GET USED TO IT. GOV.'T NEEDS TO STEP IN AND FIX THIS BEFORE SOMEONE GETS KILLED!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480110October 15, 2012
STEERING
STEERING WANDERS, MAKE A SLIGHT CORRECTION TO THE RIGHT CAR CONTINUES RIGHT , SLIGHT CORRECTION LEFT CAR CONTINUES LEFT DOES NOT RETURN TO CENTER. EVEN WITH A ROAD THAT TILTS TO THE LEFT, IF YOU MAKE A SLIGHT CORRECTION TO THE RIGHT, THE CAR CONTINUES TO BEAR TO THE RIGHT. SAME THING HAPPENS WITH A ROAD THAT TILTS TO THE RIGHT, SLIGHT CORRECTION TO THE LEFT AND THE CAR CONTINUES LEFT. BASICALLY, THE EFFECT IS GOING DONE A STRAIGHT LEVEL ROAD THE CAR WANDERS LEFT AND RIGHT AND NEVER RETURNS TO CENTER. HAPPENS AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479957October 12, 2012
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONER BLEW HARD, INTERMITTENT AND WOULD NOT RESPOND TO CONTROLS. CAR DRIFTS LEFT TO RIGHT, HAVE TO FIGHT TO KEEP IT ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476626September 21, 2012
VISIBILITY/WIPER
THIS CAR HAS A DISTURBING REFLECTION OF THE TOP DECK OF DASHBOARD ON THE WINDSHIELD..IT INTERFERES WITH CONCENTRATION....CAR WAS PURCHASED 7/19/12 IN SEARCHING THE INTERNET I HAVE FOUND COMPLAINTS OF THIS NATURE WITH OTHER HYUNDAI SONATAS....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475026September 11, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
WHILE GETTING ON THE ON-RAMP TO THE HIGHWAY, THE POWER STEERING FAILED, CAUSING ME TO ALMOST LOSE CONTROL OF THE VEHICLE. STEERING WAS EXTREMELY HARD TO USE. THE EPS LIGHT AND SKID CONTROL LIGHTS BOTH CAME ON, AND LATER BLUELINK NOTED ERROR ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata