Hyundai Santa Fe Complaints (2013)

605 consumer complaints on file.

#11482316August 31, 2022
ENGINE
Every time u start my car if knocks don’t matter if the engine is hot or cold and even after u change the oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481756August 29, 2022
SERVICE BRAKES
My abs, traction control lights came on meaning the abs system is rendered inoperable. Hyundai has a campaign (949) for the same make and model as my SUV but my VIN isn’t included in that campaign. The SUV has 70,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478316August 9, 2022
STEERING
August 2020 , dealership repairs under under warranty 'Steering coupler' . Wheeling when engine on making 'Clunky' sound, and vibrations . Hyundai has current Recalls on other makes and models of their line, but not 2013's , or my year AND model This is a Safety issue. Please advise Hyundai to extend and issue a Recall The dealerships wants hundreds of dollars to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477976August 6, 2022
ENGINE, ELECTRICAL SYSTEM
While driving vehicle on freeway car stalled and would not accelerate. Car was then pulled over to side of road .Turned vehicle off now it will not turn back on . This almost cause accident on freeway .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477376August 3, 2022
ENGINE
While driving for approximately 4 hours I heard a loud pop and the car shut off with no warning. Smoke began to come from under the hood and as I opened the hood you can see a small fire coming from underneath the engine. Luckily I was able to put out the fire and had the car towed to a mechanic who informed me that I had a hole in my engine block. Had vehicle towed to dealership and contacted Hyundai about issue. I’m told their was a recall but I never received notice. There’s a case being investigated by Hyundai but as of now no details. Vehicle remains at dealership until further notice.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11476846August 1, 2022
ENGINE
My car shut completely off while turning at the traffic light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476509July 29, 2022
ELECTRICAL SYSTEM
The light will indicate that the driver door is opened when it is closed. Which is causing the alarm to go off randomly and it’s draining my battery completely. I just bought a new battery in June 2022 and when I went to start my car today it wouldn’t start. Something is not connected properly but I don’t know what it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476422July 28, 2022
ENGINE, POWER TRAIN
my car is burning oil i change the oil often and after a oil change it burns about 1 to 2 quarts every 2000 miles. at 108,000 mile i had a tune up plugs coil packs and fuel injectors my car was putting a code for misfire in 3 and it was cleared after the tune up. then 4 weeks later #4 was misfiring the car is burning more oil and smoking and the knocking and ticking nosie is coming from the car the car doesnt want to start and it vibrates. if you goto drive it feels terrible and unsafe the engine light is on steady i called the hyundai dealer they said there was a engine recall on certian motels my car is in that recall. i have no use of my car and the engine needs to be replaced and the dealer said they have to try to appove it. im out the use of my only car and still have payments to make on it and insurence i have no public transportation in the poconos and im stuck no help from the 3 dealers no loaner car avaible even after the manufacture said they should supply a loaner car. no one is helpng me expidite this issue they are selling cars with dangours engines risking being stuck and blowing up the motor. numoruos people have been gong to the local news channels for help and some are waiting months to get approved for new engines i need my car im spending 400.00 per month for a car i can't use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475645July 25, 2022
ENGINE
This car has 81K miles on it and the engine started knocking, no engine light nor oil light came on. The car stalled a couple of times at a red light. I dropped the car off at my local repair shop and they said it had very little oil in it and advised me to take it to a Hyundai dealer. I have video of the dash showing no lights ever came on. The dealership confirmed it had very little oil in it and no dash lights were on and advised me to call Hyundai to see about getting a replacement motor. I had the oil changed at the dealership and drove the car home. The engine was still knocking very badly and the engine ended up seizing up and the car shut down and isn't working now. I'm waiting on Hyundai to call me back. This is evidently a known problem with these cars/engines and they've had numerous class action lawsuits but haven't done an official recall. This is unacceptable. I realize the government has fined them as well but more needs to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475333July 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Santa Fe. The contact stated while driving 70 MPH, the vehicle started losing motive power, with the check engine warning light illuminated. As the contact continued driving, he began to hear an abnormal knocking sound coming from the engine. The contact pulled over and discovered that there was no oil in the engine. The contact added oil to the engine however, the knocking sound persisted. The contact towed the vehicle to his home where his brother inspected the vehicle and diagnosed the vehicle with a defective timing chain. The contact then had the vehicle towed to a dealer where the vehicle was diagnosed with a defective rod bearing. The contact was then given an estimate for the replacement of the engine. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475026July 20, 2022
ENGINE, EXTERIOR LIGHTING, SUSPENSION
I bought the vehicle 2 months ago, and 2 weeks ago, I noticed the car was shaking when I applied the brakes. The engine light came on and I took it to the shop, and was told I needed a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474343July 17, 2022
POWER TRAIN, ENGINE
Car is consuming oil extensively between oil changes. Car was not accelerating properly and check engine went on. Car had very little oil and was not scheduled for an oil change for another 1k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473989July 14, 2022
ENGINE
The engine stopped on me in a traffic lane. The check engine light came on and the oil light. I had to sit in the traffic lane until a tow truck arrived. I had it towed to my mechanic, they said there was an issue in cylinder 1. I had it towed to Auto Nation Hyundai in Savannah, a month later they told me the car had carbon build up from using ethanol gas. They said it is regular maintenance and would cost $1600. This car only has 117,000 miles. I have had cars I drove up to 250,000 miles and did not have this issue. I had the car towed to Auto Nation in South Carolina, they said I need a new intake manifold and a new exhaust manifold. The only thing both places said were the spark plugs. I told them I could not afford $13,000 to replace the spark plugs. They called me back and stated that changing the spark plugs will do no good the car has no compression. I said, oh I did not know you did the compression test. I have spoken to a case manager at Hyundai, they are refusing to pay, saying the car is not under the extended warranty and that these are not the parts covered. I guess they are trying to say it is normal wear and tear and 117,000 miles are high miles. But in reality, the spark plug had no gap so it is likely pieces of metal in the engine component and Hyundai is not repairing cars that are a hazard. I would venture to guess that I am not the only one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472993July 8, 2022
ENGINE
The engine light came on, a loud sound is coming from the engine. I took my car to the mechanic and they mentioned there are metal shaving in the oil from the engine. I know of one other person who has the same issue and numerous others on google with the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470457June 22, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
While driving abs light, stability control light, and hill decent light came on. ABS and stability control are important safety features to prevent loss off control and potential collisions. Seems to be a common problem for hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469461June 15, 2022
UNKNOWN OR OTHER
After I get into my vehicle I push the Lock Button to secure all my doors but it will Click back OPEN for an Unknown reason. This prevents me from protecting myself from someone entering my vehicle immediately after I do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468941June 13, 2022
ENGINE
2013 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO ENGINE ISSUES. THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AFTER HAVING BEEN REPLACED UNDER RECALL. THE CONSUMER WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY, BUT THE CONSUMER BELIEVED THE ENGINE SHOULD HAVE BEEN COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468782June 11, 2022
UNKNOWN OR OTHER
In July purchased this used vehicle in Florida. In November of 2021 while on a road trip from Florida emergency lights came on and engine stopped on I-75. Was towed after 45 minutes to dealer who had vehicle for 3 weeks and said item was was repaired. In January of 2021 the same thing happened, this time on a one lane mountain road. It did not catch fire but the rpms were very bad and slowly drove the 9 miles to home. The dealership that Hyundai National told me to contact refused to tow the car even after telling him I was 76 and in a wheelchair and was scared to death to drive it the 40 miles to get there. After 2.2 weeks he contacted me and told me it was once again repaired and to come get it. Knowing my husband had just passed away and I had no one and living in the rural mountains of Georgia. Three weeks again the emergency lights have come on and sometimes will drive but rpms are very low and I am very fearful to drive it. Hyundai National told me to call the dealer who said there were no recalls as he did before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468658June 10, 2022
ENGINE
While driving my kids to school, I was attempting to speed up on highway and could not. I was less than a mile away when I could feel the car dying. Luckily it was just as I coasted into the school drop off line, but engine failed and would not start. First of course we attempted to charge battery but eventually realized it was not the the battery. I have contacted my local Hyundai dealer and am getting it towed to service department. I wanted to report this because what if I and my kids were on the interstate at 70mph and my engine seized with no warning lights or indications there was a problem. We could’ve very easily been inured or killed. Scary stuff!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467889June 6, 2022
ENGINE, POWER TRAIN
My 2013 Santa Fe Sport 2.0t seized. After getting multiple inputs from Licensed Mechanics I was informed about a known recall for my vehicle with symptoms that aligned with the symptoms of my vehicle. That is also listed on the NHTSA re-call list. I contacted Hyundai shortly after that to make them aware of the issue; I got an appointment for an inspection on 04/05. I was informed that my vehicle would not be fixed under the recall because my car was out of warranty. They also stated that I was at fault for a lack of "service"; I am requesting that Hyundai replaces any and all parts necessary + labor considering the fact that this recall is known to cause pre-mature engine wear, engine friction and engine seizure. In addition to this, the dealership marked my vehicle engine re-call as "completed" on 04/05/22 per Hyundai website through running my vehicle in # see attached documents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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