Hyundai Santa Fe Complaints (2004)

303 consumer complaints on file.

#10548940October 22, 2013
ENGINE, ELECTRICAL SYSTEM
AFTER STARTING VEHICLE AND WHILE DRIVING, ENGINE SHUTS DOWN IMMEDIATELY AND WITHOUT WARNING. WAS ABLE TO STEER TO THE SIDE OF THE STREET IT AS IT WAS STILL ROLLING. NO INDICATIONS CAME ON AS TO WHAT THE ISSUE MAY POINT TO. I SHUT THE ENGINE OFF AND WAITED FOR A TOW TO MY HOME WHICH I TOTAL TOOK ABOUT 45 MINUTES. ONCE AT HOME THE VEHICLE STARTED WITH NO ISSUES. FOR THE NEXT TWO DAYS MY VEHICLE WAS AT MY MECHANICS AND HE COULD NOT REPRODUCE THE PROBLEM. I WENT AHEAD AND HAD THE TRANSMISSION. FLUSHED AS HIM AND I HAD DISCUSSED AS ONE OF THE LAST THINGS TO GET SERVICED BEFORE WINTER. LATER THAT DAY I DROVE A LONGER DISTANCE WITH TOP SPEED ABOUT 65 MPH WITH NO ISSUES. JUST AS I WAS RETURNING HOME THE CAR SHUTDOWN AS I WAS CROSSING A BUSY INTERSECTION. LUCKILY, AGAIN I WAS ABLE TO STEER THE ROLLING VEHICLE TO THE SIDE OF THE ROAD. I ATTEMPTED TO START A FEW TIMES BUT AFTER A NOT SO PLEASANT SOUND LEFT IT OFF. AFTER BEING COMPLETELY OFF FOR 30 TO 45 MINUTES THE VEHICLE WAS ABLE TO START AGAIN. THIS TIME THE CHECK ENGINE STAYED ON. MY SEARCH ON THE ISSUE POINTS TO A CRANKSHAFT PROTECTION SENSOR, BUT THIS IS NOT A CLEAR SOLUTION AND A COSTLY THING TO FIX IF THIS DOES NOT RESOLVE. I SEE MANY COMPLAINTS ON THE ISSUE WITH NO DEFINITIVE RESOLUTION FOR HYUNDAI OWNERS EVEN BY HYUNDAI TECHNICIANS AS THEY TROUBLESHOOT THE PROBLEM. THIS IS A SCARY THING TO HAVE HAPPEN AND SOME OF THE VEHICLE JERKS ARE RATHER HARD AND VIOLENT. BEFORE THESE SHUTDOWNS BECOME DEADLY PLEASE ADDRESS. MY LAST EXPERIENCE WAS 10/18 MY VEHICLE IS AT MY MECHANIC TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544785September 21, 2013
AIR BAGS
I WAS DRIVING MY CAR TO PICK UP MY SON. I DID NOT CRASH MY CAR AT ALL. ALL OF SUDDEN. MY AIR BAG LIGHT CAME ON AND WONT SHUT OFF. I HAVE CONTACTED THE WARRANTY COMPANY AND THE DEALERSHIP. THERE IS NOTHING THEY CAN DO. I BROUGHT MY CAR TO MY MECHANIC HE PUT IT UP TO THE COMPUTER IT READ RESISTANCE AIR BAG. ITS GOING TO COST ME A LOT OF MONEY TO GET IT FIXED. MY WARRANTY WAS UP A WHILE AGO. ITS A SAFETY ISSUSE. I JUST DON'T HAVE THE MONEY CAUSE I JUST GOT THE CAR 8 MONTHS AGO. ALREADY I PUT IN 1,000 INTO IT. I JUST GOT THE FOOT MODULE THE BRAKES AND NOW THE AIR BAG LIGHT IS ON. CAN YOU PLEASE HELP ME. THERE IS ALSO A PROBLEM WEIGH THE SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544418September 19, 2013
SUSPENSION
WHILE BACKING OUT OF DRIVEWAY, HEARD A LOUD POPPING AND CRACKING SOUND. GOT OUT TO LOOK. THERE WAS A LARGE "C" SHAPED PIECE OF METAL LAYING IN DRIVEWAY WHERE DRIVERS SIDE WAS. TOOK CAR TO HYUNDAI DEALERSHIP. COIL SPRING HAD BROKEN. SPRING AND TIRE WAS REPLACED UNDER EXTENDED WARRANTY. CONCERNED ABOUT PASSENGER SIDE NOW THAT UTE NOW HAS 88,000 MILES THAT WILL NOT BE COVERED IF OCCURS OUT OF 10 YEAR, 100,000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544270September 18, 2013
FUEL SYSTEM, GASOLINE
CAME HOME FROM VACATION A FOUND THE CONTENTS OF MY FUEL TANK ON THE GARAGE FLOOR. LUCKY THERE WAS NO FIRE OR EXPLOSION. I TOOK IT TO THE SERVICE GARAGE AND THEY INFORMED ME THAT THE GAS TANK RUSTED THROUGH AND ALONG WITH THE PROTECTIVE PLATES, ALL HAD TO BE REPLACED. CONTACTED HYUNDAI BUT THEY WERE NOT HELPFUL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542595September 9, 2013
FUEL/PROPULSION SYSTEM
I BOUGHT THE HYUNDAI LESS THAN A YEAR AGO. A FEW MONTHS AFTER I BOUGHT IT, I STARTED SMELLING GAS. I TOOK IT TO THE SHOP, AND WAS TOLD THE GAS TANK WAS LEAKING. AFTER PAYING AN EXORBITANT AMOUNT TO REPLACE IT, IT WORKED FINE. NOW LESS THAN A YEAR LATER, I TOOK THE CAR INTO THE SHOP FOR A ROUTINE INSPECTION AND WAS INFORMED THAT MY NEW GAS TANK IS LEAKING AND NEEDS TO BE REPLACED. WHAT'S THE PROBLEM, HYUNDAI? THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524851July 15, 2013
SUSPENSION
WHILE BACKING OUT OF MY DRIVEWAY, I HEARD A "CLUNK" SOUND IN THE FRONT OF MY VEHICLE. UPON INSPECTION, I FOUND A "C" SHAPED PIECE OF METAL ON THE DRIVEWAY. I IMMEDIATELY DROVE TO MY MECHANIC'S SHOP, WHERE HE TOLD ME THAT THE COIL SPRING ON MY SANTA FE HAD BROKEN ON THE PASSENGER'S SIDE. THE COIL SPRING ON THE DRIVER'S SIDE WAS ALSO CRACKED. HE HAD TO REPLACE BOTH COIL SPRINGS. HE LATER TOLD ME THAT IT WAS UNUSUAL TO HAVE THESE SPRINGS BREAK FOR NO APPARENT REASON. I DECIDED TO GO ONLINE TO SEE IF HYUNDAI HAD ISSUED A RECALL OR WHETHER THIS WAS A PROBLEM FOR OTHER CONSUMERS WHO OWNED THIS VEHICLE. I FOUND NUMEROUS SITES WHERE PEOPLE HAD WRITTEN IN STATING THAT THEY HAD THE EXACT SAME PROBLEM - IN MOST CASES, THE COIL SPRING BROKE AS THE OPERATOR WAS PUTTING THE 2004-2006 CAR INTO GEAR TO EITHER BACK OR, PULL OUT OF A PARKED POSITION. I WOULD APPRECIATE YOUR LOOKING INTO THIS ISSUE, AND GETTING BACK TO ME ON ANY FURTHER INFORMATION YOU MAY NEED FROM ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509926April 29, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER STARTING THE ENGINE AND SHIFTING INTO DRIVE, A LOUD POPPING AND GRINDING NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THE FRONT PASSENGER'S TIRE HAD EXPLODED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE COIL SPRING AND DEFECTIVE TIRE WERE REPLACED. THE IDENTICAL FAILURE OCCURRED MOST RECENTLY WHERE THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509065April 22, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE HEARD A POPPING SOUND. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE FRONT PASSENGER'S SIDE COIL SPRING HAD FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,425. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505706April 9, 2013
SUSPENSION
I DROVE TO WORK WITHOUT INCIDENT ON A MAJOR INTERSTATE AT 6AM. MY CAR WAS PARKED IN A SECURE LOT FOR 8.5 HOURS. WHEN I WENT TO LEAVE FOR THE DAY, I STARTED THE CAR, PUT IT DRIVE AND BEGAN TO ROLL FORWARD. WHEN THE CAR BEGAN TO MOVE I HEARD A LOUD GRINDING NOISE AND STOPPED IMMEDIATELY. I CALLED MY HUSBAND AND HAD HIM LISTEN TO IT BY PHONE. WE HAD THE CAR TOWED TO OUT LOCAL HYUNDAI DEAL WHO INFORMED US THAT THE DRIVERS SIDE SPRING HAD BROKEN WHICH BROKE THE STRUT, PINCHED THE BRAKE LINE AND BENT THE SWAY BAR. TOTAL REPAIR COST WAS 1053.31 WITH TAX. WE OPTED TO REPLACE BOTH FRONT SPRINGS AND STRUTS BECAUSE WE FELT THIS WAS THE SAFEST THING TO DO AFTER RESEARCHING ON THE INTERNET AND DISCOVERING THAT THERE WERE HUNDREDS OF THE SAME COMPLAINT IN ALL SANTA FE'S NO MATTER WHAT THE YEAR ESPECIALLY AFTER READING THAT MANY OF THEM OCCURRED ON AN INTERSTATE TRAVELING AT 65 MPH RESULTING IN FURTHER DAMAGE AND INJURY ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505464April 3, 2013
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE WHILE DRIVING 45 MPH, THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS FRACTURED ON SEPARATE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,326 AND THE APPROXIMATE CURRENT MILEAGE WAS 58,800. UPDATED 06/18/13*LJ THE CONSUMER STATED THE COIL SPRING ON THE PASSENGER'S SIDE PUNCTURED A TIRE. THE CONSUMER HAD TO PURCHASE 4 NEW TIRES. UPDATED 06/25/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505211April 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE LOST CONTROL OF THE VEHICLE AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE STERNUM. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DEEMED THE VEHICLE AS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10504575March 26, 2013
SUSPENSION
I HAVE A 2004 HYUNDAI SANTA FE, 2.7 LITER ENGINE, 4WD. FRONT SPRING ON PASSENGER SIDE BROKE YESTERDAY, WHILE THE CAR WAS IN THE GARAGE, CAUSING MY TIRE TO PUNCTURE. THOUGHT IT WAS JUST A FLAT BUT IT WAS NOT UNTIL THE CAR WAS TOWED TO A TIRE STORE THAT I LEARNED THE SPRING HAD SIMPLY SNAPPED IN HALF. I HAVE RESEARCHED THIS AND THIS IS, CLEARLY, A FAULTY PART. AFTER SEEING DOZENS AND DOZENS OF SIMILAR CONSUMER COMPLAINTS I AM ASTOUNDED THAT HYUNDAI HAS NOT RECALLED THESE VEHICLES (APPEARS TO SPAN 2001 TO 2006) OR BEEN SUED BY SOMEONE SERIOUSLY INJURED IN AN ACCIDENT. THANK GOD I WAS NOT DRIVING MY CAR AT THE TIME. I WONDER HOW MANY FATAL ACCIDENTS HAVE BEEN CAUSED BY HYUNDAI'S NEGLIGENCE IN NOT BEING FORTHCOMING IN REPLACING THIS PART. MY CURRENT REPAIR COST ESTIMATE IS $521. BUT IT'S NOT CLEAR IF OTHER DAMAGE FROM THE SPRING BREAKAGE HAS OCCURRED. WILL KNOW TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504112March 22, 2013
UNKNOWN OR OTHER
NOISE COMES FROM FRONTED LIKE SOMETHING CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503559March 19, 2013
ENGINE
I LEFT MY CAR PARKED IN THE PARKING GARAGE AT SCHOOL. WHEN I CAME BACK TO MY CAR AT THE END OF THE DAY, THE CAR WAS ON AND RUNNING. I HAD MY KEYS WITH ME. IT HAD SOMEHOW SPONTANEOUSLY TURNED ON WHILE I WAS AWAY FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499425February 20, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PENETRATED THE FRONT PASSENGER SIDE TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499317February 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO STATED THAT EVERYTHING APPEARED TO BE NORMAL AND NO CAUSE FOR FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496499February 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE DRIVER SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495033January 29, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE DRIVER FRONT COIL SPRING FRACTURED AND RUBBED AGAINST THE TIRE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493159January 16, 2013
SUSPENSION
MY WIFE'S SANTA FE EXPERIENCED A FAILURE OF THE FRONT PASSENGER COIL SPRING OVER THE WEEKEND WHILE PARKED IN THE DRIVEWAY. THERE WERE NO WARNING SIGNS THAT IT WAS ABOUT TO FAIL AND WE ARE VERY LUCKY THAT SHE WAS NOT DRIVING IT AT THE TIME. IT DOES HAVE 131,000 MILES ON IT, BUT I HAVE NEVER HAD A COIL SPRING SNAP LIKE THIS ON ANY OTHER VEHICLE I HAVE OWNED. BASED ON THE NUMBER OF COMPLAINTS ON THIS ISSUE, HYUNDAI NEEDS TO ISSUE A RECALL FOR THIS PROBLEM. RIGHT NOW WE ARE LOOKING AT APPROXIMATELY $1500 (STILL GETTING QUOTES) FOR SOMETHING THAT SHOULD HAVE BEEN RESOLVED SOME TIME AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485411November 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, THE VEHICLE ACCELERATED TO GREATER SPEEDS. THE CONTACT SHIFTED INTO DRIVE AS THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACT WAS APPLYING THE BRAKE. THE CONTACT IMMEDIATELY SHUT THE ENGINE OFF TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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