Hyundai Santa Fe Complaints (2011)

181 consumer complaints on file.

#10692375March 5, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BATTERY IN THE VEHICLE DIED MULTIPLE TIMES AFTER REPLACING IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE STARTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691189February 27, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING DOWN THE ROAD. THERE WERE NOT ANY OTHER CARS NEAR ME. MY SUNROOF LITERALLY EXPLODED! IT SOUNDED LIKE A GUNSHOT WENT OFF. THE GLASS SEEMED TO HAVE DISAPPEARED INTO THIN AIR! I POSTED ON FACEBOOK HOW CRAZY THIS IS AND I STARTED RECEIVING INFORMATION FROM FRIENDS HOW THIS IS COMMON WITH HYUNDAIS. THE DEALERSHIP WILL NOT EVEN CONSIDER THAT IT MAY BE A DEFECT, DESPITE ME FINDING SEVERAL SANTA FE OWNERS THAT HAVE HAD THEIR SUNROOFS REPLACED BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683034February 12, 2015
EXTERIOR LIGHTING
THIS IS NOT ABOUT AN INCIDENT. THE CAR HAS VERY WEEK HEAD LIGHTS, I USE MY HIGH BEAM AT ALL TIME. NEVER GOT ANY SIGNAL FROM ON COMING CAR THAT MY HIGH BEAM ARE ON, AND IT'S BEEN GOING ON FOR OVER 2 YEARS. I CHANGES THE BULBS AND NO CHANGE. I WENT TO 2 DEALERSHIPS, ONE IN DE AND ONE IN MD , AND THE ANSWER I GOT WAS THAT ALL HYUNDAI HAS PROBLEM WITH WEAK LIGHTS. I CONTACTED HYUNDAI AND GOT A STUPID ANSWER "THE DEALER KNOWS EVERYTHING, WE DON'T HAVE ANY INFORMATION TO GIVE YOU" (MY CASE # WAS 7661319). I CAN'T SEE WHEN I DRIVE, THE HEADLIGHTS ARE 55W AND THE DEALER TOLD ME THAT IF I'LL USE STRONGER WATT IT MAY MELT THE WIRES AND WILL COST ME A OF MONEY TO FIX. I WONDER IF I AM THE ONLY DRIVER WHO HAS THIS PROBLEM AND IF THERE ANYTHING I CAN DO TO FIX IT. THANKS FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682832February 11, 2015
STEERING
WHILE OPERATING VEHICLE AT NORMAL SPEED ON THE RIGHT SIDE OF THE ROAD, THERE WAS ANOTHER VEHICLE CLOSER TO THE MIDDLE OF THE ROAD IN OPPOSING TRAFFIC ON A TWO LANE ROAD. AS I SWERVED A BIT TO THE RIGHT IN AN EFFORT TO GIVE THE OPPOSING VEHICLE MORE ROOM, I WENT TOO FAR TO THE BRIM OF THE ROAD. AS I TRIED TO CORRECT IT, I LOST TOTAL CONTROL OF THE STEERING OF THE VEHICLE, CAUSING ME TO DRIVE STRAIGHT ACROSS THE OTHER SIDE OF THE ROAD AND INTO A TREE. THE VEHICLE WENT HEAD ONTO INTO THE TREE, BOUNCED OFF, AND SLID BACKWARDS DOWN INTO A DRAINAGE CULVERT. THERE WAS MELTING SNOW ON THE BRIM OF THE ROAD, BUT THE ROAD ITSELF HAD NO WEATHER RELATED PROBLEMS THAT WOULD CAUSE ME TO LOSE CONTROL OF THE VEHICLE. UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTED THAT THE STEERING WAS LOCKED, TURNED TO THE LEFT AT 10:00 POSITION, AND BOTH STEER TIRES WERE POINTED STRAIGHT AHEAD. THE STEER TIRES HAD LESS THAN 1,000 ON THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10679869January 30, 2015
POWER TRAIN
WHIRRING SOUND FROM DRIVE SHAFT/TRANSMISSION NOTE THERE ARE SIMILAR REPORTS ON INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679049January 26, 2015
ENGINE
I WAS STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE, WHEN THE ENGINE SUDDENLY REVVED VERY QUICKLY AND LURCHED FORWARD TOWARDS THE CAR IN FRONT OF ME. I TURNED THE ENGINE OFF AND THE CAR STOPPED. FORTUNATELY THERE WAS ENOUGH ROOM BETWEEN MY CAR AND THE ONE IN FRONT OF ME THAT I DIDN'T HIT IT. WHEN I RESTARTED IT, IT WORKED FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670580January 6, 2015
SEAT BELTS
I GOT IN MAKE VEHICLE TO GO TO THE STORE AND MY SEAT BELT WOULD NOT FASTEN I TRIED EVERYTHING AFTER AN HOUR I GAVE UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668539December 28, 2014
SUSPENSION
I BOUGHT THIS 2011 HYUNDAI SANTE FE I HAVE A NOISE COMING FROM THE BACK REAR I HAVE CALLED AND BROUGHT THIS BACK 5 X AND KEPT BEING TOLD ITS WIND SO I CALLED CORP. AND FIELD A COMPLAINT AND GOT NO WHERE A GUY SHOWED UP AND READ THE REPORT HE CLAIMED HE WAS FROM CORP. AND THEN WE TOOK IT OUT AND HE STARTED TO TALK TO ME AND ASKED I ANSWER AT 30 MILES AND UP , AND HE SAID AGAIN ITS THE WIND AND IN SUMMER WITH THE WINDOWS DOWN IT WILL GO AWAY. SO I HIT MY BUTTON OPENED ALL WINDOWS AND IT WAS EVEN LOUDER AND THEN HE SAID THAT THE 208 AND 209 DUE THIS AND ITS THE WIND I SAID THIS IS A 211 NOT A 208 OR 209 AND THAT'S WHEN HE SAID GET IT BACK TO THE DEALERS AUTO FAIR AND HE SAID HIS FINAL DECISION WAS FINIAL I SAID NO WAY I ALSO TOLD HIM I HEARD TWO OTHER IN WAITING AREA THAT THEY HAD SAME PROBLEM AND WHEN THE MECHANIC SAID AND REPLACE THE REAR AXLE ON 2 VECH. THEN HE WAS FIRED FOR DOING THIS. THE GUY FROM CORP.?? JUST WALKED AWAY AND THE WAITING LOBBY WAS FULL AND HE HAD NO FURTHER COMMENT AND SAID HIS DECISION WAS FINAL .... ALSO WHEN I BOUGHT THIS VECH. I BE LEAVE IT WAS SOLD TO ME UNDER FALSE PRETENSES BECAUSE IT HAD 2 WRONG SETS OF TIRES ON IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662527December 6, 2014
ENGINE, SERVICE BRAKES
WE OWN A 2011 HYNUDAI SANTA FE AND HAD AN INCIDENT LAST NIGHT PULLING INTO A PARKING SPOT, WHICH APPEARS TO BE SOMETHING OTHERS HAVE EXPERIENCED: SUA SUDDEN UNINTENDED ACCELERATION. I WAS PULLING INTO THE PARKING SPACE WITH MY FOOT ON THE BRAKE AND THE MOTOR JUST STARTED RACING FULL THROTTLE FOR NO APPARENT REASON. I MASHED ON THE BRAKE AND FELT IT FADE OUT UNDER THE FORCE OF THE INCREASED MOTOR RPM. I QUICKLY SHIFTED INTO NEUTRAL AND THE ENGINE CONTINUED TO RACE BUT I HAD MY FOOT COMPLETELY REMOVED FROM THE BRAKE OR ACCELERATOR PEDALS. I THEN SHUT THE ENGINE OFF. MY WIFE AND I WERE SHAKEN BUT UNINJURED. AFTER COMPLETING OUR REASON FOR THE STOP, THE VEHICLE STARTED NORMALLY AND WE RETURNED HOME WITH NO FURTHER INCIDENT. BUT OUR CONFIDENCE IN THE VEHICLE HAS GONE TO ZERO. THIS WAS THE FIRST AND ONLY TIME THIS HAS OCCURRED SO FAR ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661015November 25, 2014
VEHICLE SPEED CONTROL, ENGINE
VEHICLE STALLED WHEN LEAVING STOP LIGHT LOST SPEED WOULD NOT ACCELERATE HAVE READ OTHER COMPLAINTS ON LINE SOME ARE AFRAID TO DRIVE VEHICLES I AGREE SAFTEY IS AN ISSUE DEALER OR MANUFACTURE CANNOT FIND SOLUTION TO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650014October 26, 2014
TIRES
KUMHO TIRE KL21 P235/65R/17 PURCHASE 2013, SLOW AIR LEAKED AND TIRE HAS LESS 10K MILES AND CHECKED BY DEALER/TIRE CENTER WITH NO APPARENT PUNCTURE ON TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644966October 15, 2014
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS
I PERCHED IT ON SEPT. 9. 214 I REPORTED THIS IN SEPT 214 PROBLEM THE BACK WHEELS SOUND LIKE I HAD A FLAT TIRE AS SOON AS YOU PICK UP SPEED OF 50 TO 65 MILES HOUR THEY REPLACE TIRES AND STILL NO CHANGE I HAD THE TECH. TAKE A ROAD TRIP TO HERE IT AND HOW LOUD IT WAS ON HIGHWAY. THEN THEY THOUGHT IT WAS OUT OF LINIMENT SO THE DID THAT, AND STILL NO CHANGE, THEY TOLD ME THAT THE WHEELS ARE WOBBLY AND IT WILL CONTINUE.SO. I WAS TOLD TO GIVE IT 2 WEEKS OR SO, BUT WHEN YOU GO ON HIGHWAY ITS LOUDER THEN VIBRATES AND WHEN YOU HIT THE BRAKES YOU CAN FEEL IT ALSO AND THE TECH. ALSO FELT IT, AND AT THIS POINT THEY STILL DON'T KNOW WHAT IT IS. I BOUGHT THIS TRUCK DO TO A FRIEND THAT RECOMMEND IT AND KNOW THEY ARE HAVING THE SAME ISSUE.AS MINE AND THEY ALSO COMPLAINED I BOUGHT THIS DO TO, I AM DISABLED AND NEED A DEPENDABLE VEHICLE AND NOT BIG PROBLEMS. I HAVE NOT YET MADE A PAYMENT ITS NOT DUE UNTIL OCT. 29,2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640491October 1, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STATIONARY POSITION, THE VEHICLE HESITATED TO MOVE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628301August 26, 2014
ENGINE
DRIVING ON INTERSTATE 1 HOUR EAST OF ASHEVILLE, NC IN HEAVY TRAFFIC. AT APPROXIMATELY 230 PM ON 8/20/2014 THE CHECK ENGINE LIGHT CAME ON, THE CAR SHUDDERED AND LOST ALL ACCELERATION. COMPLETE LOSS OF POWER MANAGED TO COAST TO THE SIDE OF THE ROAD AND TURNED CAR OFF. RESTARTED AND DROVE TO HYUNDAI DEALERSHIP IN ASHEVILLE, NC ABOUT 30 MILES AWAY. THEY PERFORMED A SOFTWARE UPDATE AND STATED PROBLEM WAS RESOLVED. CONTINUED DRIVING ON HIGHWAY (TRAVELING BACK TO DAYTON OH), AND WITHIN 1 HOUR CHECK ENGINE LIGHT CAME ON, AT ABOUT 700 PM, A COMPLETE LOSS OF POWER AND NO ACCELERATION, AND HAD TO COAST TO THE SIDE OF THE ROAD, RESTART THE ENGINE, ETC. AGAIN, INCREDIBLY DANGEROUS SITUATION ON A BUSY INTERSTATE. THE SAME EXACT SITUATION HAPPENED 2 MORE TIMES ON OUR WAY HOME ON THE INTERSTATE, UNTIL WE COULD FINALLY TAKE IT TO OUR DEALER WHERE THEY REPLACED THE THROTTLE CONTROL ASSEMBLY AND DID ANOTHER SOFTWARE UPDATE. THIS WAS INCREDIBLY DANGEROUS, COULD EASILY HAVE RESULTED IN A VERY BAD ACCIDENT AND MERITS INVESTIGATION. PLEASE CONTACT ME IF I CAN PROVIDE ADDITIONAL INFORMATION. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615154July 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED HE NOTICED PIECES OF METAL NEAR THE VEHICLE ON THE GARAGE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS HAD CORRODED AND RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,512. UPDATED 9/12/14*CN UPDATED 02/4/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611353July 17, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ON JUNE 11, 2014 MY 2011 HYUNDAI SANTA FE ( 55051 MILES) STARTED MAKING A WHINING SOUND WHEN THE CAR IS FIRST STARTED. I TOOK THE CAR INTO A HYUNDAI DEALER AND THEY DISCOVERED THAT THE PULLEY IDLER NEEDED TO BE REPLACED. FORTUNATELY MY CAR IS STILL UNDER WARRANTY. ON JUNE 27TH, 2014 MY HYUNDAI SANTA FE (55376 MILES), CHECK ENGINE LIGHT CAME ON. THE CAR DID NOT WANT TO ACCELERATE. ABOVE 20 MPH. I TOOK THE CAR BACK TO THE DEALER AND THEY DISCOVERED THE 55376 PO638 LOST COMMUNICATION AND HAD TO REPLACE THE THROTTLE SENSOR. COMING HOME TODAY JULY 17TH 2014, THE CAR WAS A LITTLE HESITANT WHEN ACCELERATING AFTER COMING TO A COMPLETE STOP AND TRYING TO STEP ON THE GAS PEDAL. HAS ANYONE REPORTED THESE PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607870July 2, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THIS PROBLEM HAS BEEN GOING ON SINCE WE BOUGHT IT. IT HAPPENS AT LEAST 2-3 TIMES A MONTH. IT IS MOST NOTICEABLE WHEN STOPPED ON A SLIGHT INCLINE, BUT HAS OCCURRED ON A LEVEL STREET. THE CAR DOESN'T RESPOND WHEN THE ACCELERATOR IS PRESSED. AFTER SEVERAL ATTEMPTS, THE CAR LUNGES FORWARD. IF ON AN INCLINE, THE CAR ROLLS BACKWARDS. I HAVE TO KEEP MY LEFT FOOT ON THE BRAKE NOW AND PRESS THE ACCELERATOR WITH THE RIGHT FOOT. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604672June 20, 2014
ENGINE
ENGINE SHUTS OFF AFTER TAKING FOOT OFF GAS, SLOWING DOWN AND THEN APPLYING GAS TO ACCELERATE. AFTER A SHORT PAUSE APROXIMATELY 15 TO 20 SECONDS, THE ENGINE WILL RESTART AND RESUME NORMAL OPERATION. NO CHECK ENGINE LIGHT APPEARS. THE ENGINE HAS THREE TIMES IN THE LAST 14 MONTHS. CAR WAS BROUGH TO DEALER AFTER FIRST TIME AND NO CODES OR ISSUES COULD BE FOUND. I WILL BRING CAR BACK TO DEALER NOW AFTER THE THIRD TIME. THIS IS LAST STALL RESULTED IN A CLOSE CALL IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597721June 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596478June 5, 2014
ENGINE
WHILE DRIVING THE ENGINE DIED SUDDENLY, I WAS ABLE TO RESTART THE ENGINE. THIS HAS HAPPENED MULTIPLE TIMES AND IS VERY DANGEROUS FOR A REAR END COLLISION, I HAVE TAKEN THE CAR TO HYUNDAI DEALERSHIPS BUT THEY ARE UNABLE TO DUPLICATE THE PROBLEM AND SAY THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. I HAVE NOTIFIED HYUNDAI OF THE PROBLEM AND THEY JUST TELL ME TO TAKE IT TO A DIFFERENT DEALERSHIP. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND THERE SEEMS TO BE MANY HYUNDAI OWNERS HAVING THE SAME ISSUE WITH THE SAME YEAR AND MAKE OF VEHICLE. THERE DOESN'T SEEM TO BE A FIX FOR THIS PROBLEM THAT HYUNDAI IS AWARE OF. PLEASE HELP! THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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