Hyundai Santa Fe Complaints (2019)

203 consumer complaints on file.

#11607102August 7, 2024
UNKNOWN OR OTHER
I had a tow-hitch installed and attached a cargo tray which I previously used with my 2010 Santa Fe. On June 21, 2024 at the end of the first day of our extended vacation the items on the passenger side of the cargo tray had melted. This included elements of the cargo tray itself, a Coleman chair, a brand new (1st use) Yeti cooler, cargo net and bungee cords. The following day I went to a Hyundai dealership in Charlestown, WV who verified the tow hitch was installed correctly but mentioned that the exhaust from my Turbo 2.0 engine was extremely hot and probably contributed to the melting. We were not able to find a way to elevate the tray away from the exhaust or add a shield to divert the heat. We had to discontinue use of the tray and purchase a trailer which connected several feet behind the car. As mentioned, I previously used this same tray with my 2010 Sant Fe without any difficulty or heat issues. I am concerned because of the potential for a fire with items igniting due to the extreme heat. I did not find any warnings about this nor any verbal precautions from the dealer when I purchased the car. If I had been carrying items more flammable I could potentially of had a fire start on the tray while the car was in motion resulting in more severe damage or harm to persons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593772June 11, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEATS
Continuous issue of front driver passenger power seat front level button failure. Continuous Headlights, fog lights getting fused every 4 months. Indoor back roof light works and sometime just does not work for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592286June 3, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
enciende la alerta de choque y para sin tener vehiculos cerca.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584801April 23, 2024
STEERING, LANE DEPARTURE: ASSIST
I had a serious issue with the Santa Fe lane keeper system. I was driving on I15 in a winding portion through the Virgin River Gorge in relatively high traffic on a corner. I have used this feature many times in the past and expected a gentle nudge on the steering wheel. But unexpectedly the steering wheel turned hard left, almost causing a total loss of control. I am safe driver always checking for other drivers doing what they shouldn't, but I never expected my car to be the one making dangerous movements. If I hadn't had a firm grip on the wheel, I would have been out of control on a narrow bridge in heavy traffic. Am I the only one with this problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583945April 18, 2024
POWER TRAIN
Front CV Joint inner axle boot losing grease due to manufacture insufficient torque or poor quality of the clamp material.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578517March 20, 2024
SEAT BELTS
Seatbelt wont snap or lock. This is a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578525March 20, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
For the past month my car has been stalling in traffic. The car stalls and then turns back on a few seconds later. It also stalls when I am accelerating after stopping for a red light. This situation is very dangerous and it means that I cannot drive my car expecting to be safe at all. It seems like the motor and the transmission are involved which makes the stalling very dangerous as those are major systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576801March 12, 2024
SEAT BELTS
Seat belt won't snap on the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576743March 11, 2024
ELECTRICAL SYSTEM
Fire while driving - Electrical - No Warnings Reference NHTSA Recall 23V181000 Fire Extinguished once by fire extinguisher (civilian) then again by Union, MO fire department. Hyundai had the vehicle towed to their inspection facility. Inspection report being withheld. Claim has been denied. Hyundai now refusing to return vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11574513February 28, 2024
ELECTRICAL SYSTEM, ENGINE
My Santa Fe developed difficulty starting beginning the afternoon of February 18. While waiting in stop-and-go traffic to park for a sporting event, the ISG (idle stop-and-go) activated at least 40 times. After at least the 40th time, the Santa Fe did not turn back on. After about 10 minutes, I was able to start it. This happened while I was stuck in very heavy traffic exiting the freeway. After that, it would always take multiple attempts to start the car even though the battery had more than enough power to turn over the starter. After a couple of days of dealing with this, I took the Santa Fe to my local Hyundai dealer. After diagnostics, they were able to reproduce the problem and they determined that the starter had developed an intermittent short which was likely caused by the multiple ISG activations on Sunday, 2/18/2024. While they verbally agreed with me that repeated activation of the ISG was the likely cause of the starter short, they wouldn't put that in the written service statement. At the time of this problem, my Santa Fe was 1,887 miles past the 5-year 60,000 mile bumper-to-bumper warranty. I had purchased the Santa Fe a few months ago as certified pre-owned with about 58,500 miles on it so, even though being the 2nd owner, I retained the remainder of the bumper-to-bumper warranty as well as the 10 year 100,000 engine/drivetrain/transmission warranty. Oddly enough the starter, which is attached to the engine is categorized as part of the car's electrical system instead of as part of the engine so the starter replacement wasn't covered. I appealed to the dealer for a discount of some kind. They declined. They claimed to have called Hyundai USA which also supposedly said no to covering the cost of the new starter. A quick Google search for this problem revealed other owners of Santa Fes with the ISG have had the same exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572183February 15, 2024
ENGINE
There is a system in the car that starts and stops engine, supposedly only at lights to save on fuel. Mine has stopped in the middle of a highway on my way up to Tahoe. Luckily I had just left light and only driven enough to reach the speed of about 10 miles per hour so the cars behind me were able to stop and not hit me. I had to completely turn the car off, put in park and restart car to get it to operate. It has stalled out like a stick shift would if not handled properly, but it is an automatic transmission, on numerous times. Sometimes this will cause the vehicle to completely shut down and sometime it will sputter for a few minutes and then slowly pick speed up and stop. The IGS button to turn this feature on and off when you get into the vehicle will sometimes stay off (not supposed to) and sometimes turn back off as it is supposed to each time the vehicle is turned on or off. It doesn't register as a recall, but I have done my research and saw that at one point you guys had done an investigation into this exact problem with my car. It doesn't show up on diagnostic and it doesnt do this every time I drive. So I have no way to show mechanics the isues. But this puts my life and anyone in my cars lives at risk. Not to mention any cars behind me if this happens on the highway again. I dont know what to do :( Can you please help me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561432December 22, 2023
ENGINE
Oil Pan leaks after an oil change. Oil pan has a hairline crack just below the drain plug after normal tightening of the plug. Excessive oil was found on my driveway. No obvious engine damage, considering the vehicle was only moved from one spot to the other. The dealer stated the oil pan isn't covered under warranty. I simple internet search revealed there was a high number of complaints. It was a "Do It Yourself repair." The cost to fix was to replace the oil pain, new tools and 5 quarts of oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561036December 20, 2023
STRUCTURE:BODY
2019 Hyundai the white paint is peeling. It was not caused by road damage. I asked the dealership and was told I was past the warranty due to my mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559950December 13, 2023
ELECTRICAL SYSTEM
At various times the vehicle will not start. It takes multi times to to start the vehicle. The starter and battery have been tested and both are in excellent condition. Both key phob batteries have been replaced and the vehicle at times won’t start but the dash lights turn on. After twice of trying to start the breaks get really stiff. I’ve learned if I get out of the vehicle and open the hood and close it the car will start then any other time getting out and back in it does not start. I even placed the key phob in the designated location of the battery died and still won’t start. The check engine is not on either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540719August 25, 2023
UNKNOWN OR OTHER
On August 24, 2023, I was walking to my car, a 2019 Santa Fe in my driveway. The back windshield spontaneously shattered! It was only 70 degrees out and I had my window cracked open a bit. The noise sounded like a gun shot. I was extremely fortunate that I was not behind the windshield or that I was driving. I have no explanation as to what happened. I called my insurance company, and the windshield is being replaced by Safelite on Tuesday, 8/29/23. However, I have to pay for $483 for a new windshield, my deductible is $500. I am more concerned about safety. I have seen other complaints about Hyundai windshields. Please Hyundai address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536302August 3, 2023
AIR BAGS, ELECTRICAL SYSTEM
The Airbag light keeps coming on and saying it’s not activated, the wiring also keeps blowing out brand new headlights due to faulty wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535942August 1, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
the systems forward collision and lane departure warning are randomly turned off. Dealership is not aware of how to fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530968July 7, 2023
ENGINE
Engine Failure. Engine stalls during deceleration. If it doesn’t stall while braking, it immediately stalls around 5 mph when I come to a stop sign or red light. Vehicle start/stop button will not work to start the vehicle back up. It is to sit for 10-20 minutes and then it will start. If I don’t let it sit, it gives me a message on the dash that the vehicle is already on/running even though it is not. I have done regular maintenance and have had it serviced 4 times for the same issues. It has 126,000 on it. The dealership said it was the oxygen sensors and spark plugs. We had those fixed and the problem continued. The dealership is now wanting me to pay $11,000 for a used motor to be installed. Check engine light keeps repeating oxygen sensor malfunction. This has been happening since July of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530362July 5, 2023
UNKNOWN OR OTHER
On May 20,2023 my 2019 Hyundai Santa Ultimate turbo died while I was sitting at a red light in the far right lane in an extremely busy street. Car was running perfectly fine prior to it dying. For almost 15 mins my car wouldn’t turn over. Then it just started it right up. Took it home my husband checked for any codes, nothing. I checked the Blue Link app, no issues detected. On June 29th at approximately 9:08AM my car dies again while sitting at a red light. Next to an off ramp to an extremely busy freeway. I’m almost in a full panic the car restarts up. Within 5 mins it dies again. This time blocking a drive way to a driveway at a gas station. All 3 times were identical. All three have no warning. No indicator warning lights and nothing detected in the blue link app. Can’t get it to do it again. So frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530021July 2, 2023
UNKNOWN OR OTHER, FIRERELATED
On June 28th at approximately 1130pm, my son was involved in a single vehicle accident. Upon impact with the tree the car immediately burst into flames
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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