Hyundai Santa Fe Complaints (2016)

236 consumer complaints on file.

#11581578April 7, 2024
ENGINE
Engine light came on while driving and vehicle began to malfunction with bogging and little power to move the vehicle properly. Vehicle was towed to Hyundai dealership for diagnostics. Determining that there is rod bearing failure in the motor. Contacted Hyundai corporate who denied warranty claim citing I did not properly maintain the vehicle per owners manual although they were provided with records of proper maintenance, however it was disregarded by Hyundai warranty people as proper maintenance. I have contacted BBB and PA Attorney General for assistance but to no avail. There are countless others with the same exact issues where Hyundai Motor America is denying warranty claims for identical mechanical motor issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580984April 3, 2024
ENGINE
-Premature complete engine failure, at approximately 72,000 miles. -Luckily, was able to get vehicle to manufacturer dealership prior to complete immobilization of vehicle while on the road. -Engine “bearing” failure per dealership. Requires complete engine assembly for repair. Complete engine assembly no longer available, only manufactured for 6 years, and requires 150+ parts to be assembled at dealership for “short block”. -Dealer serviced maintenance documented at correct intervals. -Incident occurred without any warning lights, first and only symptom was a loud knock from the engine that increased in volume and and speed with increasing RPMs. -Vehicle remains at dealership, pending resolution. -Dealership states no active manufacturer recall on issue with this particular engine, but is aware of many other similar complaints and engine failure with this model of engine, 3.3L Lamba II GDI engine. Desire to add my complaint to any others as this poses a safety risk to other owners. Online research reveals an active investigation by the NHSTA and a class-action suit regarding this issue. Please help, and contact me if you have any questions or concerns. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578215March 19, 2024
ENGINE
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at 55 MPH, the vehicle lost power and the engine began to knock and then the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Action Number: DP22003 (Engine). The manufacturer was contacted, who opened a case. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578258March 19, 2024
ENGINE
Engine failed me driving 75 MPH down I-10. Completely stalled. No warning indication lights. Car did not over heat. Just shut down and never started again. I had to coast over 4 lanes of traffic, pulled off the road using my emergency flashers for a short period until those went out as well. Car did have oil and all fluids. I had to have car towed home 3 hours from home. I have had vehicle looked at and have been told engine seized up on me. I have had this vehicle not even a year and I am a single disabled woman. I have found several others have had this issue as well and have a really hard fight to get these thinks fixed. I have put a brand new motor and had the alternator checked it passed the test. Battery did not, was drained. I bought a new battery and all electronics are working and car goes into ON position with the push start but no engine life at all. No clicks, No life at all. I can hear fuel pump doing its normal things and I can do any electrical thing on inside. I have had no ride, no sleep at night, anxiety attacks over my car just stalling out now being told engine seized up 2016 Santa Fe Sport 2.0 T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578361March 19, 2024
ENGINE
Engine knocking/failure at 75000 miles. No warning/check engine lights prior to failure. Dealership quoting $17k to rebuild engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578371March 19, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
My car started accelerating on its own, out of nowhere. There were no prior indications. No prior damage. It began accelerating on its own. After shutting the vehicle off and turning it back on, the issue has persisted. Anytime it is in drive or reverse, it accelerates at an extreme rate. It also disabled the brake, when the acceleration began.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577983March 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle hesitated, and there was white smoke emanating from the exhaust pipe, after which the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the cylinder head bolts, resulting in damage to the cylinder head gaskets and requiring a replacement engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577547March 15, 2024
AIR BAGS
Someone backed out of a parking lot and I crashed into their rear passenger side. Other party at fault but my air bags for 2016 Hyundai Santa Fe Sport did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11577550March 15, 2024
UNKNOWN OR OTHER
In May 2023, I booked an appointment to get the software update for the immobilizer issue on my Hyundai Santa Fe Sport 2016. Issue resolved. In February 2024, the vehicle was vandalized in a driveway but was NOT stolen. However the alarm did not trigger unless it was 'tripped.' Why???? Today it is March 15, 2024 and vehicle is still at collision shop getting everything repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577047March 13, 2024
AIR BAGS
Had an accident where driver side front of vehicle was hit. The severity of crash resulted in total loss. The driver was hurt and concussed due to her head hitting the side window, driver side. The vehicle was equipped with front side impact and curtain airbags and all failed to deploy. The other vehicle's side curtains were deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11576405March 9, 2024
ENGINE
Sudden catastrophic engine failure with no explanation from the service department at the dealership. Service was well maintained, no oil leak, all service done via the dealership but at 102K miles, engine failed suddenly. This is the V6 3.3L engine. Hyundai has agreed to replace it but it is on back order with no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576116March 7, 2024
ENGINE
I traded in my 2020 toyota corola for this car at the used Toyota dealership. Our family is comfortable with the brand Toyota and Hyundai, as we’ve owned many and considered them to be great liable cars. So we thought the Santa Fe’s would accommodate for a growing family. Not only have we encountered an engine problem with this model, which came out of nowhere, unannounced within less than a year of owning the car, but we had 2 more issues with the other Hyundai Santa Fe’s that we purchased last year. All major engine problems. All within the years 2014-2017. The engine just blows out, or burns the oil too fast, and to be honest with you, I am not just disappointed that this has happened, but the lack of ownership for this issue that I, along with thousands of other Sante Fe owners have encountered. No recall has been made on this issue. Hyundai, you have not only disappointed us, but you’ve abandoned us on this issue. In my situation it hasn’t been one car….. it’s been 3 in a year. The financial burden this has placed on my family has left us with minimal options of advancing. I plead with you to please investigate why this is happening, so that other families don’t have to go through the hardship and turmoil this has placed on us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574168February 27, 2024
ENGINE
Engine threw a rod
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571448February 12, 2024
ENGINE
I have always taken good care of my car, regular oil changes, kept coolant levels up etc. I was driving home from work when my car began to overheat, so I immediately pulled over and turned it off. Made an appointment with a mechanic, had it towed there due to overheating, and found out my engine was blown completely. No prior issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570818February 8, 2024
ENGINE
No warnings or any visible alerts. Took it to mechanic and engine is going to need to be replaced. only 87,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570923February 8, 2024
AIR BAGS, SEATS
I have seen this be reported online, but apparently it only covers the KIA Model, not the hyundai model. But the ODS Mat/Bladder defect in our passenger seat in our Hyundai Santa Fe 2016. Drops Codes B149000 and B1764 - this causes our air bag light to come on. This flipped on around 70k miles but because we are the second owner, we have to foot the bill out of pocket. Its asinine to think that we have to replace the entire seat and that Hyundai doesnt see this as a problem for them. Hyundai looked at our car, and again they stated we have to fix it ourselves - or pay them. They confirmed it. The problem is, it shuts our air bags off meaning if we dont foot the $2000-$3000 to replace it, our air bags just wont deploy. Thats a massive security risk. This seems to be a problem with various Hyundai and Kia models, but apparently only SOME models with the same codes get to be replaced. Ridiculous. Attached are various issues by Hyundai, Kia, with the same issue across various models. Here is the link to the same issues in a different model of Kia/Hyundai Cars [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569844February 4, 2024
ENGINE
Engine failure out of nowhere 110,000 well maintained. Driving on [XXX] early afternoon Monday [XXX]. All of a sudden check engine battery and oil indicator lights all came on and vehicle died. Had towed to shop and told engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567919January 25, 2024
ENGINE
Engine seized at 116000 miles on one of the busiest roads in town in below zero weather. I was nearly hit by an suv and also an Oversized Load Semi. I'm so thankful the towing guys showed up within the hour. There was no warning when this happend, no check engine light or oil light on. Two days before, on the last time it had beenbdriven I walked out to find it had started on it's own. It was Friday night, so I wasn't sure what to do yet. The vehicle was making a cl8cking sound durimg accelation on the Sunday morning the seize occurred, so I made plans to call the mechanic first thing Monday morning. It seized before I had the chance. I just lost all power to accelerate and had to pull over. The car took several minutes and many attempts to even turn off. Then never restarted again. I had thought a belt had broken, but our mechanic informed us the engine seized. Please investigate these 3.3 litre engines, they need to be recalled. We refuse to make this some other families problem, or to pay Hyundai one dime more of our money, or waste our time, energy or emotions on diagnostics and fighting them. We could not trade it in, so we lost the trade in value and had to finance our next vehicle. We are arranging this Hyundai to just be sold to a salvage yard for parts. It is otherwise useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567564January 24, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566014January 17, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new car to be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Please help me; I am an 83 year old Veteran and should not have to buy a new car to be safe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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