Hyundai Santa Fe Complaints (2001)

209 consumer complaints on file.

#10950082February 7, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT NOTICED A FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. WHEN RE-FUELING, THE FUEL LEAKED OUT OF THE FUEL TANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939003January 1, 2017
STRUCTURE:BODY, STEERING, SUSPENSION
SUBFRAME/ENGINE CRADLE ROT TO POINT OF SEPARATION, LOSS OF STEERING AND VEHICLE CONTROL. MY NEWLY LICENSED GRAND-DAUGHTER TOOK IT FOR A SHORT ABOUT TOWN DRIVE, NOT GETTING MORE THAN A QUARTER MILE BEFORE THE WHEEL SNAPPED OUT OF HER HANDS AND THE VEHICLE HEADED FOR THE CENTER LINE. SHE MANAGED TO GET IT TO THE SIDE OF THE ROAD. BOTH FRONT WHEELS WERE IN DIFFERENT DIRECTIONS, MOVEMENT FORWARD WAS SLOPPY. AWEFUL NOISES COMING FROM BELOW. FLUIDS LEAKING. I KNEW THERE WAS RUST UNDERNEATH BUT NOT SUCH GREATLY WEAKENED PARTS. IMG_6087.JPG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875188June 20, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE'S LOWER FRAME CONTROL ARM WAS MAKING A CLICKING NOISE. THE DEALER DIAGNOSED THAT THE A FRAME NEEDED TO BE REPLACED; HOWEVER, THE BOLTS THAT HELD THE FRAME WERE RUSTED. THE A FRAME WAS NOT ABLE TO BE REMOVED AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER ISSUED A PREVIOUS RECALL THAT WAS DIRECTLY RELATED TO THE FAILURE; HOWEVER, THEY WERE UNABLE TO IDENTIFY THE RECALL NUMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871918June 1, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE DRIVER'S SIDE REAR WHEEL TILTED LEAVING THE VEHICLE IMPAIRED. THE VEHICLE WAS TOWED TO A NEAR BY FIRESTONE WHERE THE FAILURE WAS ASSESSED BY THE TECHNICIAN. THE FAILURE WAS DIAGNOSED AS A FRACTURED REAR AXEL. THE CONTACT STATED THAT THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND NO REPAIRS WAS MADE. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851470March 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V030000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846372March 14, 2016
FUEL/PROPULSION SYSTEM
V EHICLE CAUGH T ON FIRE IN MOTION CLAIM NUMBER 870190.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10846159March 11, 2016
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SUSPENSION AND SUBFRAME THAT THE SUSPENSION WAS MOUNTED TO WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE SUBFRAME AND SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780757October 8, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTE FE. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD POP, THE VEHICLE'S WEIGHT SHIFTED, AND THE REAR DRIVER SIDE TIRE CAVED INTO THE WHEEL WELD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE TRAILING ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749992August 20, 2015
SUSPENSION
I HAVE HAD TO REPLACE THE BALL JOINTS TWICE. THE FIRST TIME WAS SEVEN YEARS AGO AT ABOUT 40,000 MILES AND RECENTLY IN JUNE 2016 AT 84,000 MILES. SINCE IT IS A UNIQUE SUSPENSION WITHOUT ALIGNMENT ADJUSTMENTS, THE DESIGN COULD BE CAUSING UNUSUAL STRESS ON THE BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717420May 19, 2015
STEERING, WHEELS, SUSPENSION
WHILE DRIVING HOME WITH FAMILY IN VEHICLE THE CONTROL ARMS BROKE, BALL JOINTS BROKE AND THE SWAY BAR BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711759April 16, 2015
SUSPENSION
REAR TRAILING ON ON BOTH SIDES HAVE CORRODED THROUGH. DRIVER SIDE REAR CONTROL CASE HAS DISINTEGRATED, PASSENGER SIDE IS SEVERELY CORRODED. - MARCH 18, 2010: VEHICLE HAD SERVICE PREFORMED ON TO ADDRESS "RECALL #090 REAR TRAILING ARMS AND FRONT SUB-FRAME CORROSION TREATMENT", RUST PREVENTATIVE V AND PLUG KIT SERVICE PERFORMED BY DEALER. - MAY 16, 2012: VEHICLE HAD SUBFAME REPLACED DUE TO RUST HOLE AT RIGHT FRONT LOWER CONTROL ARM CONNECTION, REPLACEMENT OF RACK & PINION AND TRANSFER CASE FOR $2777. - DEC 12, 2014: VEHICLE HAD SERVICE PERFORMED TO ADDRESS "TSB# 14-01-141-1 - FRONT COIL SPRING PROTECTOR. THERE IS A FAULT WITH HOW THE RECALLS AND SERVICE REQUIREMENTS HAVE BEEN ISSUED WITH THIS VEHICLE. IF THE RECALL AND PRESCRIBED SERVICE WERE PROPERLY DONE, HAVING TO REPLACE THE FRONT SUB-FRAME JUST OVER 2 YEARS OF HAVING SERVICE TO PREVENT SUB-FRAME CORROSION PERFORMED WOULD NOT HAVE BEEN REQUIRED. THE SUB-FRAME WAS SO DAMAGED THAT THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. NOR WOULD 4 MONTHS AFTER HAVING RECALL SERVICE PERFORMED AND VEHICLE INSPECTED BY DEALER, THE REAR CONTROL CASE AND ARMS HAVE COMPLETELY FAILED MAKING THE CAR NOT ONLY UNSAFE TO DRIVE BUT NOT EVEN DRIVABLE NOW BECAUSE THE REAR DRIVER SIDE WHEEL IS POSITIONED AT AN ANGLE WITH STRUCTURAL SUPPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704422April 8, 2015
UNKNOWN OR OTHER
THE EXTERIOR PAINTING ON MY VEHICLE IS OF POOR QUALITY. ABOUT 4 YEARS AGO, THE PAINT STARTED OXIDIZING IN MULTIPLE AREAS SUCH AS THE HOOD & ROOF- INITIALLY IN SMALL AREAS, BUT HAS NOW SPREAD TO COVER MOST OF THESE AREAS. I WAXED THE CAR AT LEAST 2X PER YEAR. THE PAINT JUST DOES NOT APPEAR TO HAVE BEEN OF A HIGH QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669329December 31, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON A SECOND OCCASION, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 163,000. UPDATED 03/24/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668693December 29, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,592.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658638November 17, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY CORRODED AND CAUSED DAMAGE TO THE FRONT TIRES. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643256October 8, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR OF THE VEHICLE SWAYED. THE CONTACT NOTICED THAT THE REAR END WAS LOWER THAN NORMAL. A CERTIFIED MECHANIC STATED THAT THE REAR-TRAILING ARM AND STRUTS WERE RUSTED. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK WAS PREVIOUSLY REPLACED DUE TO RUST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640234September 30, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT, THE REAR TIRES TURNED RIGHT AND THE VEHICLE WENT SIDEWAYS BLOCKING TWO LANES. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE TRAIL ARM WAS RUSTED AND CRACKED IN HALF. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637474September 19, 2014
ELECTRICAL SYSTEM, ENGINE
TL*THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629911September 1, 2014
SUSPENSION
HI, I'VE READ SEVERAL COMPLAINTS OVER A ISSUE THAT I'M STARTING TO HAVE AND THE OUT COMES HAS NOT BEEN GOOD AND I FEAR FOR MY FAMILY DRIVING IN THIS VEHICLE. I'M HEARING A SCRATCHY RUBBING SOUND IN THE REAR SO I JACKED IT UP TO FIND MY TRAIL ARMS ARE RUSTED SO BAD THEIRS HUGE HOLES IN THE TRAIL ARMS AND ROTOR COVER ARE RUSTED ALMOST OFF. I SURE DON'T WANT TO RECEIVE A CALL MY FAMILY HAS BEEN HURT IN A ACCIDENT SO IS WHY I'M CONTACTING YOU OVER THIS MATTER. I WOULD APPRECIATE TO BE CONTACTED TO KNOW WHAT I SHOULD DO BEFORE IT'S TO LATE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629115August 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING UPHILL AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHUTTER AND FAILED TO ACCELERATE. THE CONTACT WAS ALERTED THAT THE SUBFRAME WAS ON FIRE. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE AND EXITED THE VEHICLE. AN ONLOOKER ASSISTED WITH EXTINGUISHING THE FIRE WITH WATER. THE FIRE WAS EXTINGUISHED BY THE TIME THE FIREFIGHTERS ARRIVED. NEITHER THE FIRE DEPARTMENT INVESTIGATOR NOR THE INSURANCE INVESTIGATOR WERE ABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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