Hyundai Santa Fe Complaints (2014)

493 consumer complaints on file.

#11244167August 15, 2019
ENGINE, POWER TRAIN
FIRST ISSUE STARTED WHEN THE CAR STALLED 3 WEEKS AGO COMING OFF A HIGHWAY EXIT RAMP WHILE WAITING AT LIGHT. CAR STALLED A SECOND TIME WHILE SITTING IN TRAFFIC SHORTLY AFTER. THEN WORKED FINE AND HAD AN OIL CHANGE COMPLETED AT THE DEALER ON 8/2/19. ON 8/11/19, CAR WOULD NOT ACCELERATE NORMALLY AFTER PROCEEDING FROM A RED LIGHT ON A STATE HIGHWAY, CHECK ENGINE LIGHT CAME ON AND SHORTLY AFTER ENGINE STARTED MAKING KNOCKING NOISES THAT BECAME LOUDER AFTER A FEW MILES. REQUESTED A TOW TRUCK TO TOW CAR TO THE DEALERSHIP AFTER NOISES AND ACCELERATION BECAME EXTREMELY BAD. CAR DEALER FOUND METAL SHAVINGS IN OIL PAN AND METAL BUILD UP INSIDE THE ENGINE. LONG ENGINE BLOCK REPLACED UNDER POWER TRAIN WARRANTY AT 95,014 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243826August 14, 2019
STEERING
CAR STEERING COMPLETELY GAVE OUT WITHOUT WARNING, WHILE THE CAR WAS RUNNING. LUCKILY I WAS PARKED, BUT THERE WAS NO WARNING, IT JUST STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242491August 8, 2019
STEERING, UNKNOWN OR OTHER
WHEN TURNING, THE VEHICLE MAKES A CLUNK SOUND. HAD IT INSPECTED AT HYUNDAI OF WESLEY CHAPEL AND IT WAS FOUND TO HAVE AN INTERNAL FAILURE OF STEERING RACK GEAR ASSEMBLY AND NOW REQUIRES A REPLACEMENT OF THE STEERING RACK ASSEMBLY. THIS IS AN ONGOING ISSUE WITH HYUNDAI, AS THE 2017 SANTA FE'S WERE RECALLED FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241432August 3, 2019
ENGINE
I WAS DRIVING MY CAR ON THE FREEWAY, LUCKILY FOR ME L HAD MERGED INTO THE SLOW LANE . UPON MERGING L TRIED TO SPEED UP TO LEAVE A SAFE SPACE BETWEEN MYSELF & CARS MERGING ONTO THE FREEWAY. WHEN L TRIED TO ACCELERATE THERE WAS NO RESPONSE, MY DASH PANEL LITE UP WITH NUMEROUS ICONS & MY ENGINE HAD NO POWER. L TOOK THE NEXT OFFRAMP & COASTED TO A STOP , L THEN PUT ON MY HAZARD LIGHTS & LIFTED THE HOOD TO SHOW OTHER CARS L WAS IN DISTRESS . L CALLED AAA & WAS TOWED TO THE HYUNDAI DEALERSHIP IN VAN NUYS, CALIFORNIA . L WAS NOTIFIED THAT MY ENGINE HAD FROZE & SINCE IT WAS UNDER WARRANTY THEY WOULD REPLACE THE MOTOR. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR ALMOST 3 WEEKS NOW AND THEY CAN'T GIVE ME ANY IDEA OF HOW LONG THIS WILL TAKE TO REPLACE THE MOTOR. THERE LAST RESPONSE TO ME WAS THEY HAVEN'T LOCATED A REPLACEMENT MOTOR AT THIS TIME AND TO BE PATIENT. WELL MY PATIENCE IS GROWING THIN , THEY ONLY RESPOND WHEN L CALL . HAD L BEEN IN THE FAST LANE L PROBABLY WOULDN'T BE WRITING THIS NOW ( VERY DANGEROUS SITUATION ) PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE ELSE HAS THE SAME EXPERIENCE AND THERE IS A FATALITY. THANKS FOR YOU HELP, ALL L CAN DO NOW IS SIT AND HOPE THEY RESOLVE MY SITUATION, AND THAT NOBODY ELSE HAS TO EXPERIENCE THIS. P.S L WILL BE TRADING THIS CAR IN AS SOON AS ITS FIXED L DO NOT FEEL MY FAMILY IS SAFE IN THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234688July 25, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
BEFORE 50,000 MILES HAD TO PURCHASE 4 NEW TIRES 1 BLOWOUT A&UNUSUAL VIBRATING FROM TIRES 4 NEW TIRES BEFORE 50,000 MILES!I'M A WIDOW OF A VETERAN&LOST MY ONLY SON!A/C WENT OUT 2 YEARS AGO! I'M A DISABLED NURSE&PURCHASED 4 SANTA FE'S,TUCSON&SONTA NEVER EVER WILL I BUY ANY HYUNDAI'S FROM ANY DEALERSHIP BYE BYE HYUNDAI!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234562July 24, 2019
ENGINE
I WAS DRIVING THROUGH A 4-WAY STREET INTERSECTION TURNING LEFT WHEN THE VEHICLE BEGAN MAKING A KNOCKING SOUND FROM THE ENGINE, THEN STALLED IN THE MIDDLE OF THE ROAD. ALL LIGHTS ON THE DASH ILLUMINATED. UPON GETTING THE VEHICLE TO RESTART, IT WOULD NOT GO OVER 2000 RPMS. THE VEHICLE CONTINUED TO MAKE A LOUD LOW SOUNDING KNOCK FROM THE ENGINE. BEING CLOSE TO HOME, I WAS ABLE TO DRIVE SLOWLY, MOSTLY IN A SHOULDER, TO MY HOME. DOING SOME RESEARCH I DISCOVERED THIS MODEL VEHICLE WAS SUBJECT TO A RECALL DUE TO FAILING CONNECTING ROD BEARINGS. I CALLED MY LOCAL HYUNDAI DEALERSHIP TO ASK ABOUT THE REPAIR, IN WHICH I WAS TOLD THE REPAIR WOULD COST $4,000-$6,000 FOR AN ENGINE REPLACEMENT. THE RECALL COVERED VEHICLES UP TO 120,000 MILES, MY VEHICLE HAS 127,000. I WAS DENIED THE RECALL. I THEN CALLED AROUND TO LOCAL MECHANICS BUT NONE OF THEM, NOT ONE, WOULD ATTEMPT TO REPLACE THE FAULTY CONNECTING ROD BEARINGS. I DECIDED TO TAKE ON THE REPAIR MYSELF WHICH HYUNDAI TOLD ME WAS IMPOSSIBLE. I MANAGED TO REMOVE THE OIL PAN, OIL PUMP, AND FINALLY THE FAULTY CONNECTING ROD BEARINGS WHICH SHOWED MAJOR SCARING AND DAMAGE. MY OIL PAN WAS FULL OF METAL SHAVINGS. I CONTACTED MY LOCAL DEALER, ALSO HYUNDAI CORPORATE AND AFTER BOTH LOOKED UP MY VIN NUMBER, NEITHER COULD TELL ME WHAT BEARINGS WERE INSIDE MY ENGINE. THEIR PARTS SYSTEM COMES BACK WITH 5 OPTIONS FOR THE BEARINGS. FRUSTRATINGLY I CONTACTED THE LOCAL DEALER AGAIN TELLING THEM I WILL BRING THE OLD BEARINGS TO THEM (RIDING PUBLIC TRANSPORTATION) BUT THEY SAID THEY HAVE NO WAY OF MEASURING THE PART OR TELLING ME WHICH PART THEY USED. THE DEALER AND CORPORATE BOTH, TOLD ME TO TOW MY VEHICLE TO A 3RD PARTY MECHANIC TO MEASURE THE BEARINGS, THEN TOW MY CAR BACK HOME, THEN GIVE HYUNDAI THE MEASUREMENT TO GET A PART NUMBER. HYUNDAI DOES NOT KNOW WHAT CONNECTING ROD BEARINGS WERE USED IN THE 2.4L ENGINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232812July 17, 2019
ENGINE
ENGINE SUDDENLY LOST POWER WHILE DRIVING ON THE PACIFIC COAST HIGHWAY IN CA IN NEWPORT BEACH. I WAS ABLE TO PULL TO THE SIDE. WHEN RESTARTED THE CHECK ENGINE LIGHT WAS ON AND THE CARE WOULDN'T GO FASTER THAN 2 MPH. THE CAR WAS TOWED AND IS NOW WITH GLENDALE HYUNDAI DEALERSHIP WHO REPORTED THAT THE ENGINE FAILED AND THEY ARE SPEAKING WITH THE MANUFACTURER RE REPLACEMENT UNDER THE POWERTRAIN WARRANTY. SAME MECHANICAL FAILURE HAPPENED TO MY OTHER HYUNDAI SANTAFE 2014 AND REQUIRED ENGINE REPLACEMENT ABOUT A YEAR AGO VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229696July 5, 2019
UNKNOWN OR OTHER
I HAVE A PROBLEM WITH THE CAR HAVING TROUBLE WHEN TAKING OFF. IT HESITATES AS I'M TAKING OFF SOME OF THE TIME. I WOULD SAY ABOUT HALF THE TIME. I JUST GOT A TUNE UP BECAUSE I ONLY HAVE HAD THIS SUV ABOUT 3 MONTHS. BUT STILL ACTS UP. NO DASHBOARD LIGHTS ON EITHER. EVERYTHING ELSE HAS BEEN GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222084June 24, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS AT STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORCE, THE VEHICLE WAS ABLE TO EASE TO 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS KNOCKING AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED TAYLOR HYUNDAI (3233 WASHINGTON RD, AUGUSTA, GA 30907, (706) 868-1200) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220617June 17, 2019
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND RATTLED VIOLENTLY. AS A RESULT, THE CONTACT HAD TO DRIVE BELOW THE SPEED LIMIT. MURFREESBORO HYUNDAI (2203 NW BROAD ST, MURFREESBORO, TN 37129, (615) 898-0700) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER TO SEE IF THE VEHICLE WAS INCLUDED IN A RECALL AND COULD ASSIST WITH REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220677June 17, 2019
ENGINE
WHILE DRIVING ON THE HIGHWAY AT ABOUT 75MPH, IN THE LEFT LANE, WITH THE CRUISE CONTROL ENGAGED, MY 2014 HYUNDAI SANTE FE (3.5L V6, 94K MILES AND VERY WELL MAINTAINED) STARTED TO MAKE A QUIET TICKING NOISE. THE VEHICLE HAD BEEN ON THE HIGHWAY FOR ABOUT 40 MINUTES SINCE THE LAST STOP. ABOUT ONE MINUTE AFTER THE TICKING BEGAN, BOOM! HUGE EXPLOSION. CATASTROPHIC ENGINE FAILURE. THE ENGINE EVIDENTLY SEIZED, THREW A ROD THROUGH THE BLOCK, PUNCTURED THE OIL PAN SPRAYING OIL EVERYWHERE AND IGNITING. PARTS WERE FLYING OUT FROM THE BEHIND THE VEHICLE AND HEAVY WHITE SMOKE WAS BILLOWING. LUCKILY I WAS NEAR AN EXIT RAMP AND THE MOTORISTS AROUND ME WE KIND ENOUGH TO LET ME OVER TO COAST OFF THE RAMP. ONE LADY FOLLOWED ME AND PULLED ALONGSIDE MY VEHICLE TO URGENTLY INFORM ME THAT MY CAR WAS ON FIRE. I IMMEDIATELY PULLED OVER AND PARKED THE VEHICLE AND ME, MY WIFE, AND MY DAUGHTER JUMPED OUT. FLAMES WERE VISIBLE FROM UNDERNEATH THE CAR. MY WIFE AND ANOTHER MOTORIST CALLED 911 FOR FIRE SUPPORT. THREE GENTLEMAN, ONE IN A SEMI, TWO IN AN SUV, HAD PARKED ON THE HIGHWAY AND RAN OVER TO OUR LOCATION WITH A FIRE EXTINGUISHER (ABOUT 200 YDS). BY THE TIME THEY GOT THERE THE FIRE HAD GONE OUT. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER THAT AND CHECKED THE VEHICLE WITH AN THERMO SCANNER TO MAKE SURE THE FIRE WAS OUT. THE INCIDENT WAS TERRIFYING AND EXTREMELY DANGEROUS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11219898June 13, 2019
ENGINE, STEERING
VEHICLE ENGINE SEIZED IN THE MIDDLE OF THE ROAD WITH NO WARNING OR INDICATION THAT IT WAS ABOUT TO HAPPEN. MY 3 AND 4 YEAR OLD WERE WITH ME AS WE WERE STUCK IN THE MIDDLE OF THE ROAD, THANKFULLY NO ONCOMING TRAFFIC AT THE TIME DUE TO THE LIGHT BEING RED. THIS IS THE SECOND TIME I HAVE HAD A KNOWN ISSUE THAT WAS RECALLED BY HYUNDAI BUT DID NOT INCLUDE MY VIN NUMBER. I ALSO HAD TROUBLE WITH MY STEERING WHEEL AND CALLED ABOUT IT AND IT WAS NOT COVERED BECAUSE MY VIN WAS NOT INCLUDED IN THE RECALL. HYUNDAI YOU NEED TO SERIOUSLY TAKE A CLOSER LOOK AT YOUR PROCESS FOR HANDLING THESE ISSUES WHEN THERE ARE OBVIOUSLY MANY VEHICLES OUTSIDE OF YOUR RECALLS THAT ARE EXPERIENCING THE EXACT SAME ISSUE. PEOPLE'S LIVES ARE AT STAKE. I WAS LITERALLY IN THE PROCESS OF MAKING A TURN AND COULD NOT COMPLETE THE TURN WHICH LEFT ME DEAD SMACK IN THE MIDDLE OF THE ROAD. HAD THIS BEEN DURING HEAVIER TRAFFIC TIMES, I COULD HAVE POSSIBLY BEEN HIT BY ONCOMING TRAFFIC BECAUSE OF MY CAR STALLING IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217645June 3, 2019
ENGINE
MY WIFE WAS TRAVELING SOUTH ON THE FLORIDA TURNPIKE @ 70 MPH NEAR WEST PALM BEACH. OUR 7 YEAR OLD GRANDDAUGHTER WAS IN THE BACK SEAT. THE ENGINE SUDDENLY SEIZED UP AND SHUT OFF. SHE BARELY HAD ENOUGH MOMENTUM TO PULL SAFELY OUT OF THE TRAFFIC, BUT WAS UNABLE TO GET ALL THE WAY OUT OF HARMS WAY. COULD HAVE BEEN A DISASTER!!!!! THE ENGINE CANNOT BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217400June 2, 2019
ENGINE
THE ENGINE CEASED AND FAILED WHILE DRIVING VEHICLE TO WORK. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE THEN AND THEY CONTINUE TO ATTEMPT TO FIX THE VEHICLE. THE VEHICLE'S SHORT BLOCK WAS ALLEGEDLY REPLACED. THE VEHICLE WAS TAKEN FOR A TEST DRIVE AND THE CHECK ENGINE LINE CAME ON. THE DEALERSHIP ADVISED THAT THEY HAD TO TAKE THE ENGINE APART TO SEE WHAT THE PROBLEM WAS. AS OF TODAY, THE DEALERSHIP HAS TOLD US OF AT LEAST 3 OCCASIONS WHILE FIXING THE VEHICLE THAT THE CHECK ENGINE LINE HAS COME ON. THE PROBLEM APPEARS SIMILAR TO THE ISSUE WITH THE 2014 HYUNDAI SANTA FE SPORT. THE VEHICLE IS STILL NOT REPAIRED AND ITS BEEN CLOSE TO 60 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217210May 31, 2019
ENGINE
WE PURCHASED A USED 2014 SANTA FE IN MAY 2017 FROM OUR LOCAL CARMAX. AT THE TIME OF SALE, THE VEHICLE HAD APPROXIMATELY 28,000 MILES. IT WAS NOTED AT THAT TIME UPON INSPECTION IN THE 'ENGINE' SECTION THAT ENGINE OIL AND FILTER HAD BEEN REPAIRED/REPLACED AND OIL LEAKS HAD BEEN REPAIRED/REPLACED. THIS WAS SOMETHING WE WOULD NOT TAKE SERIOUS NOTE OF UNTIL MUCH LATER. ON WEDNESDAY, MAY 22ND, I WAS ON THE FREEWAY IN RUSH HOUR TRAFFIC GOING ABOUT 45-50 MPH WHEN THE ENGINE SUDDENLY DIED. IT WAS STILL IN DRIVE AND MY RADIO WAS ON SO THE DASH LIT UP (I'M ASSUMING TO LET ME KNOW I WAS IN DRIVE BUT THE ENGINE WAS OFF SO SOMETHING WASN'T RIGHT). I PUT ON MY HAZARDS AND STARTED NAVIGATING MY WAY TO THE SHOULDER. I ATTEMPTED TO START THE CAR AND IT WOULD NOT TURN OVER SO I WAITED. FINALLY, IT STARTED UP SO I TRIED TO GET IT OFF THE FREEWAY. THE NEXT EXIT WAS 3/4 OF A MILE. SHE WOULD NEVER MAKE IT. A $75 TOW TO A MECHANIC 1.7 MILES AWAY DETERMINED THE ENGINE WAS 'SHOT'. OUR QUOTE? $12K - $14K FOR A NEW ENGINE (PARTS ONLY). OUR 5 YEAR/50K WARRANTY EXPIRED 1 MONTH AND 14 DAYS AGO. SLIGHTLY CONVENIENT. THE VEHICLE CURRENTLY HAS APPROXIMATELY 49,500 MILES, 20,000 OF WHICH ARE OURS IN THE PAST 2 YEARS OF OWNERSHIP. WE CONTACTED THE SERVICE DEPARTMENT OF A LOCAL HYUNDAI DEALERSHIP AND WERE GIVEN A 'SORRY. TOO BAD , WARRANTY EXPIRED. GOOD LUCK BUD'. IT WAS INCREDIBLY DISHEARTENING AND DEFEATING. WE'VE BEEN TOLD OUR EXTENDED WARRANTY THROUGH CARMAX WILL NOT BE HONORED EITHER UNTIL WE PRODUCE COPIES OF OUR OIL CHANGE RECEIPTS WHICH WE CANNOT LOCATE AT THE MOMENT (WE ARE IN THE PROCESS OF A MOVE AS WELL). SO, WE'VE PAID OUT OF POCKET FOR THE TOW, THE RENTAL CAR, AND EVERY FREE MOMENT SPENT TRYING TO FIND RECEIPTS, MAKING PHONE CALLS, OR TRYING TO FIND A RESOLUTION FOR EVERYONE INVOLVED. IT SHOULDN'T BE OUR BURDEN TO BEAR. IT SHOULD BE THEIRS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210588May 29, 2019
ENGINE
I WAS DRIVING TO WORK ON A CITY STREET M24 IN OXFORD MICHIGAN TWO WEEKS AGO AND WITHOUT ONE SINGLE WARNING LIGHT EVER COMING ON THE VEHICLE THE CAR COMPLETELY STALLED AND ALL LIGHTS CAME ON AND THE ENGINE HAS NOT RAN SINCE. BEING TOLD THIS WILL NOT BE COVERED BUT THE DEALERSHIP WHERE MY VEHICLE IS HAS 10 OF THE SAME KNOWN ISSUE WAITING FOR NEW ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209522May 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, A KNOCKING NOISE WAS HEARD UNDERNEATH THE FRONT OF THE VEHICLE. IN ADDITION, WHEN DRIVING AT A LOW SPEED, THE VEHICLE WOULD JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN HYUNDAI (LOCATED AT 3516 FORT MEADE RD, LAUREL, MD 20724, (301) 725-4400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15786624. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206336May 8, 2019
ENGINE
ON FRIDAY 4/26/19, I WAS DRIVING ALONG THE HIGHWAY AND ALL OF A SUDDEN THERE WAS A JERKING MOVEMENT, ALL ERROR LIGHTS CAME ON TO THE DASHBOARD, AND LOTS OF SMOKE OUT THE BACK UNDERNEATH THE CAR. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND A GENTLEMAN SAW WHAT HAPPENED SAID TO SHUT OFF THE ENGINE THAT THERE WAS FIRE. I GOT OUT AND NOTICED ALL OF THE OIL DRAINING FROM THE ENGINE AND LIQUID DRIPPING AND SPARKING UPON REACHING THE GROUND. THERE WAS A BOLT FOUND ON THE FLATBED TOW TRUCK WHICH WAS DETERMINED TO BE A BOLT FOR A PISTON ROD THAT SHOT THROUGH THE BLOCK AND OIL PAN. THERE WAS A CATASTROPHIC FAILURE TO THE ENGINE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11204241April 28, 2019
STEERING
SITCKY STEERING WHEEL. AT HIGHWAY SPEEDS THE STICKY STEERING WHEEL IS VERY PROMINENT, INFACT GETS PROGRESSIVELY WORSE AFTER 50 MILES PER HOUR, VERY PRONOUNCED AT 70. VEHICLE WOULD SWAY TO THE LEFT OR RIGHT FIRST, WHEN PRESSURE IS APPLIED TO GET THE TIRE POINT TO THE CENTER, THE STEERING WHEEL INSTEAD OF GETTING TO THE DEAD CENTER WOULD OVER CORRECT AND MAKE THE WHEEL SLIGHTLY POINT TO THE OPPOSITE SIDE. AND THIS WOULD REPEAT. THE STEERING WHEEL FEELS STICKY OR NOTCHY, THAT IT GETS STUCK IN SLOTS AROUND INSTEAD OF MOVING SMOOTHLY AROUND. THIS CAUSES NOT JUST DRIVER FATIGUE, BUT IS EXTREMELY DANGEROUS CONSTANTLY THROWING THE CAR OF OUT OF THE LANE. I REPORTED THIS TO THE SERVICE CENTER AN YEAR BACK, AND WHEEL ALIGNMENT WAS RECOMMENDED, BUT THE ISSUE HAS ONLY GOTTEN PROGRESSIVELY BAD NOW. WILL BE GOING TO DEALER BACK AGAIN TO SEE IF THIS CAN BE FIXED. BUT WHEN I GOOGLED ABOUT THIS ISSUE SO MANY OTHER PEOPLE ARE ALSO ENCOUNTERING THE SAME PROBLEM, FOR MANY STEERING COLUMN WAS REPLACED AND YET WAS NOT RESOLVED. HYUNDAI MUST PERFORM A RECALL ON THIS VOLUNTARILY, AND FIND A FIX FOR THIS HIGHLY DANGEROUS SAFETY PROBLEM. THIS IS NOT A SIMPLE OLD CAR WORN OUT PROBLEM, MY CAR HAD FAR LESS THAN 20K MILES WHEN I INITIALLY REPORTED IT, AND NOW CLOSE TO 30K, AND THE CAR IS JUST TWO YEARS OLD, JUST DRIVEN ON HIGHWAY. IF IT WAS A LEASE, I WOULD HAVE JUST HANDED IT BACK AND FORGOTTEN ABOUT IT, UNFORTUNATELY WE BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204279April 28, 2019
ENGINE
IN FEBRUARY 2019 WHILE DRIVING DOWN A HIGHWAY WITH 5 OCCUPANTS IN THE CAR, I WAS FLAGGED DOWN BY ANOTHER DRIVER WHO NOTICED SPARKS COMING FROM UNDER MY VEHICLE. I PULLED OVER AND IMMEDIATELY THE CAR SHUT DOWN. IT WAS TOWED AND LATER DETERMINED THAT THE ENGINE HAD BLOWN AT 88,000 MILES. EVEN THOUGH THE VEHICLE GAVE NO PRIOR INDICATION OF LOSS OF OIL PRESSURE OR ANY ISSUES WITH THE STATUS OF THE ENGINE, THE HYUNDAI WARRANTY GROUP TURNED DOWN THE CLAIM STATING THAT MAINTENANCE LEVEL WAS NOT FOLLOWED TO THEIR SPECIFICATIONS. I NOTICED THAT HYUNDAI HAS EXPERIENCED SIMILAR ISSUES WITH SEVERAL OTHER RECALLED ENGINES IN THEIR PRODUCT GROUP. I HAVE SPOKEN NUMEROUS TIMES TO BOTH HYUNDAI AND THE DEALER TO WORK OUT A COMPROMISE TO REPAIR THE VEHICLE WITHOUT ANY SUPPORT FROM EITHER. I HAVE OWNED VEHICLES FOR OVER 40 YEARS, WITH MY LAST ONE REACHING OVER 250K MILES AND HAVE NEVER HAD A ENGINE BLOW. I CAN'T BELIEVE THIS IS AN ACCEPTABLE SITUATION FOR BOTH THE OVERALL SAFETY OR PERFORMANCE OF HYUNDAI PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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