Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#10487359December 4, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG LIGHT WOULD NOT ILLUMINATE WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT THE SENSOR FOR THE PASSENGER SIDE AIR BAG COULD HAVE NEEDED REPLACEMENT BUT A DIAGNOSTIC TEST WAS REQUIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482171October 25, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED TWICE BUT THE DEALER WAS UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477408September 28, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE CAUSE OF FAILURE WAS INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THREE YEARS LATER THE CONTACT COMPLAINED OF AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING WHO STATED THAT THE FAILURE WAS CAUSED BY THE REAR BRAKES, WHICH WERE WORN TO THE SCREWS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE BECAUSE THE DEALER RULED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 11,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476644September 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT RESPOND. AS A RESULT, THE CONTACT CRASHED. THE POLICE WERE PRESENT AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT SUSTAINED A HEMATOMA AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10472464August 25, 2012
SERVICE BRAKES
VEHICLE HAS BEEN OWNED FOR 35 MONTHS AND HAS 25,968 MILES. DEALERSHIP REFUSES TO REPAIR/REPLACE METAL TO METAL CONTACT OF LR BRAKES UNDER WARRANTY. THIS IS 2ND OCCURRENCE. 1ST OCCURRENCE WAS RR ON 6/13/2011 @ 15,771 MILES WHICH WAS REPAIRED UNDER WARRANTY. ROTOR TURNED AND NEW BRAKE PADS INSTALLED. A RUSTY (DEFECTIVE MFGR) RATTLE CLIP WHICH SNAPS INTO THE CALIPER BRACKET CAUSES BRAKE PADS TO HANG UP OR NOT RETRACT AFTER APPLYING PRESSURE AND DRAG EXCESSIVELY CAUSING PREMATURE BRAKE PAD WEAR/FAILURE AT HALF OF NORMAL PAD LIFE EXPECTANCY. THIS SHOULD BE A CLASS ACTION CASE NATIONWIDE. MAKE HYUNDAI REPLACE UNDER WARRANTY THE DEFECTIVE RUSTY PART TO PREVENT PREMATURE BRAKE WEAR AND/OR FAILURE. REAR DISC BRAKES SHOULD EASILY LAST 50,000 MILES OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471365August 18, 2012
SERVICE BRAKES
WE HAVE BEEN COMPLAINING ABOUT THE BRAKES ON THIS CAR SINCE WE BOUGHT IT. THE BRAKES HAVE BEEN MAKING NOISE WHEN YOU DEPRESS THE PEDAL. WE WERE TOLD BY THE DEALER THAT IT WAS THE "BREAKING IN" PERIOD. THE BRAKES WERE MAKING LOUD NOISES AND NOT WORKING CORRECTLY WHEN WE BROUGHT THE VEHICLE IN FOR SERVICE ON SEPT 12, 2011.THE REAR BRAKE PADS WERE STICKING TO THE ROTORS OVERHEATING THE ROTORS. THE PADS AND ROTORS HAD TO BE REPLACED. WE JUST BROUGHT THE VEHICLE IN AGAIN FOR SERVICE AND THE INDICATION IS THE ALL THE BRAKES MAY NEED TO BE REPLACED. THIS IS AT 22,000 MILES. THERE IS A SERIOUS PROBLEM WITH THE BRAKES IN THE CAR AND THE DEALER CAN ONLY EXPLAIN THAT IT IS DUE TO THE HILLS IN OUR TOWN AND THAT THE BRAKES ARE NO LONGER MADE OF ASBESTOS. I NEVER REPLACED MY BRAKES IN OTHER CARS UNTIL I HAD BETWEEN 35K & 45K MILES AND I HAVE LIVED IN THIS TOWN FOR 30 YEARS. I BELIEVE THE "BREAKING IN" PERIOD FOR THE BRAKES IS BROKEN! HYUNDAI SHOULD STEP UP TO THE PLATE AND CORRECT THE PROBLEM. THERE SEEMS TO BE A MANY COMPLAINTS ABOUT THE REAR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470574August 14, 2012
SERVICE BRAKES
MY 2009 SANTA FE WOULD SQUEAK WHILE DRIVING, BUT THE NOISE STOPPED WHEN BRAKES WERE DEPRESSED. AT THE DEALERSHIP I WAS TOLD THAT THE REAR BRAKES WERE HANGING AND THE ROTORS WERE RUSTED. MY CAR ONLY HAD 26,627 MILES. I HAVE HAD MANY CARS WITH A LOT MORE MILEAGE AND NEVER HAD THIS HAPPEN. THIS PROBLEM WAS NOT COVERED AND THE DEALERSHIP DID THE FOLLOWING: MACHINED REAR ROTORS AND LUBRICATED SLIDE RAILS, REMACHINED REAR ROTORS, REMOVED AND CLEANED CALIPERS AND ALL HARDWARE. THIS WAS ON 10/4/2011. FAST FORWARD TO THE END OF JULY 2012 AND MY CAR IS MAKING NOISE WHEN DEPRESSING BRAKE. ON 08/9/12 WITH ONLY 37,843 (APPROX 10,000 MILES LATER) THE DEALERSHIP TOLD ME THAT MY REAR BRAKES WERE SHOT AND NEEDED TO BE REPLACED. I AM NOW FINDING THAT THESE CARS HAVE NUMEROUS COMPLAINTS ABOUT REAR BRAKES BUT NONE OF IT IS COVERED. I ALSO NEED NEW TIRES AND FROM WHAT I AM READING ABOUT THE REAR BRAKE PROBLEMS THIS IS ALSO CONTRIBUTING TO THE WEARING OUT OF THE TIRES. HYUNDAI NEEDS TO ADDRESS THESE PROBLEMS AND SINCE THE 2011 SANTA FE HAS BRAKE RECALLS, I FEEL THAT THE EARLIER MODELS WITH THESE PROBLEMS SHOULD BE TAKEN CARE OF AND PAID FOR BY THE MANUFACTURER. BRAKES ARE IMPORTANT AND COULD POTENTIALLY CAUSE A BODILY HARM. THIS IS NOT SOMETHING THAT SHOULD BE IGNORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470007August 9, 2012
SERVICE BRAKES
REAR BRAKE PADS ARE STICKING DUE TO KNOWN ISSUE WITH HYUNDAI. PARTS ARE CORRODED CAUSING REAR PADS TO RIDE AGAINST ROTORS CAUSING EXCESSIVE WEAR AND HEAT WHEEL/TIRES ARE RUNNING EXCESSIVELY HOT AND PADS ARE WEARING OUT WITHIN A FEW THOUSAND MILES. DEALER TOLD CUSTOMER OF KIT TO REPLACE PROBLEM BUT NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470941August 9, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
INCIDENT 1: (10-20-2010) DRIVER SIDE HEAD LIGHT WAS FOGGING UP CONSTANTLY. DEALER REPLACED THE HEAD LIGHT UNDER WARRANTY. INCIDENT 2: (02-22-2011) UPON FILL-UP OF THE GAS TANK, JUST BEFORE IT WAS TOPPED OFF, THERE WAS A SERIES OF CLUNKING NOISES. AFTER TAKING IT TO THE DEALERSHIP, THE GAS TANK WAS REPLACED. INCIDENT 3: (05-01-2011 APPROX.) UPON REMOVAL OF THE CABIN AIR FILTER COVER, THE LITTLE PLASTIC PARTS THAT ARE SQUEEZED TO REMOVE THE COVER BROKE, WHICH WOULDN'T ALLOW THE COVER TO GO BACK ON. THE DEALER REPLACED THE PART AND I HAVE NOT YET REPLACED THE FILTER YET. INCIDENT 4: (11-12-2011) DRIVING 60 MPH DOWN THE HIGHWAY, I HEARD A LOUD BANGING NOISE COMING FROM THE ENGINE COMPARTMENT. AS I WAS PULLING OVER TO CHECK OUT THE SITUATION, THE CAR LOST POWER STEERING AND AIR CONDITIONING! MY SERPENTINE BELT BROKE! AFTER IT WAS TOWED, THE DEALER REPLACED IT, ALONG WITH BELT TENSIONER AND IDLER PULLEY! INCIDENT 5: (07-30-2012) I WAS COMING UP TO A STOP LIGHT AND UPON DECELERATION, THE CHECK ENGINE LIGHT AND ESC OFF LIGHT CAME ON. AFTER COMING TO A COMPLETE STOP, THE RPM GAGE SHOWED 1100 RPM AND IT FELT LIKE THE VEHICLE WANTED TO MOVE AS IF I WAS PRESSING THE ACCELERATOR. WHEN I DID TRY TO ACCELERATE, THERE WAS NO POWER TO ACCELERATE ( THE ENGINE WAS STILL RUNNING, ETC, BUT WHEN I PRESSED THE ACCELERATOR, I COULD ONLY MOVE A FEW MILES PER HOUR.) I PULLED OVER AND SHUT THE VEHICLE OFF FOR A FEW MINUTES. I STARTED IT BACK UP AND THE CHECK ENGINE LIGHT REMAINED ON, AND I GAINED ACCELERATION POWER. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY DETERMINED I HAD A FAULTY THROTTLE POSITION SENSOR AS WELL AS BRAKE LIGHT SWITCH AND BOTH WERE REPLACED BY THE DEALER. [CURRENT MILEAGE ON VEHICLE AFTER ALL INCIDENTS: 48,897]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467118July 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER AIR BAG SENSORS FAILED. THE CONTACT WAS INFORMED THAT THE AIR BAGS AND SEAT BELT MAY NOT FUNCTION IN THE EVENT OF CRASH. THE VEHICLE WAS NOT REPAIRED. THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464202July 4, 2012
SERVICE BRAKES
RIGHT REAR BREAK STARTED TO SQUEAL WHEN APPLIED FOR SLOW DOWN TO STOP. WHEN STARTING TO PROCEED IT WILL DRAG FOR A COUPLE HUNDRED FEET AND STOP. AGAIN WHEN BRAKE WAS APPLIED, SAME THING STARTED OVER. WHILE CHECKING ON THE COMPUTER ABOUT THIS PROBLEM, MANY OTHERS HAVE COMPLAINED OF THE SAME PROBLEM. I WILL BRING BACK VEHICLE TO DEALER AND SEE WHAT THERE BULL[XXX] ANSWER WILL BE. I WILL ALSO BE BRINGING THIS LETTER, AS I HAVE NEVER GOTTEN ANY RECALL NOTICES OF THIS. SUV HAS ONLY 24,600 MILES. ALSO JUST A ADDED COMPLAINT THE TIRES HAVE WORN DOWN ON INSIDE EDGE AS VEHICLE IS FOR LONG STRAIGHT TRIPS MOSTLY AND HAVE BEEN ROTATED AND BALANCED EVERY 5,000 MILES. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451805March 15, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE TRAVELING 55 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND NOTICED THAT THE PEDAL HAD BECOME STUCK TO THE FLOORBOARD, CAUSING THE VEHICLE TO ACCELERATE UNCONTROLLABLY. IN ORDER TO STOP THE FAILURE THE CONTACT HAD TO PLACE HER FOOT UNDER THE ACCELERATOR PEDAL AND LIFT THE PEDAL OFF OF THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450177March 3, 2012
POWER TRAIN
I MADE A RIGHT TURN ONTO MY DRIVEWAY USING LIGHT ACCELERATION (12 MPH) TO GENTLY OVERCOME THE UPWARD SLOPE AS I DO NORMALLY. THE CAR RESPONDED WELL. AS I WAS PULLING INTO MY GARAGE (THE LAST 5-7 FEET), I APPLIED LIGHT PRESSURE THE ACCELERATOR TO EASE INTO MY SPACE AND THE CAR SURGED. DURING THE SURGE, I APPLIED AS MUCH FORCE AS I COULD SLAMMING BOTH FEET (ONE ON TOP OF THE OTHER) ON THE BRAKE, BUT THE CAR RESPONDED TOO LATE. I HAD COLLIDED WITH THE GARAGE WALL. THERE WAS FRONT-END AND DRY-WALL DAMAGE. AFTER REVIEWING SOME REVIEWS FOR MY MODEL CAR ON EDMUNDS.COM, I REALIZED THE UNCONTROLLABLE SURGE IS A COMMON COMPLAINT ABOUT THIS MODEL SUV, WHICH DOES NOT SEEM TO BE ADDRESSED BY THE COMPANY OR DEALERS. THEREFORE, I HAVE DECIDED TO FILE THIS COMPLAINT IN HOPES THAT HYUNDAI WILL INVESTIGATE THIS SITUATION AND FIGURE OUT A WAY TO REMEDY THESE SURGES AND KEEP THEIR CUSTOMERS SAFE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10447767February 13, 2012
POWER TRAIN
MY WIFE AND I WERE DRIVING OUT TO EAT AT A LOCAL RESTAURANT. WE WERE SLOWING DOWN UPON ENTERING THE PARKING LOT. THERE WAS A LOUD BANG AND WE LUNGED FORWARD, LIKE SOMEONE HAD HIT US FROM BEHIND. MY WIFE HAD TOLD ME THIS HAD HAPPENED TO HER A FEW OTHER TIMES WHERE SHE THOUGHT SHE HIT SOMEONE OR THEY HAD RUN INTO HER. WE TOOK THE CAR TO THE DEALER AND THEY SAID THAT THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO FOR US. WE THEN SEARCHED THE INTERNET AND FOUND THAT THOUSANDS OF PEOPLE SEEM TO HAVE THE SAME PROBLEM WITH THESE WONDERFUL CARS! WE SPOKE WITH THE CUSTOMER SERVICE DEPARTMENT AT HYUNDAI AND TOLD THEM OF OUR CONCERN WITH THE CAR AND WE DID NOT FEEL SAFE DRIVING THE CAR. THE WOMAN THEN TOLD MY WIFE TO TRADE THE CAR IF SHE DID NOT FEEL SAFE. MY WIFE SAID SO YOU WANT ME TO GET RID OF A CAR AND HAVE SOMEONE ELSE PURCHASE THE CAR WHEN THERE IS A KNOWN PROBLEM. HER REPLY WAS, "YES I THINK THAT IS WHAT YOU SHOULD DO." IT BLOWS MY MIND TO THINK THAT SOMEONE WOULD RATHER PUT THE LIVES OF PEOPLE IN DANGER THAN TO FIX A PROBLEM THAT IS WIDELY KNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446223February 2, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE AND WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE ORIGINATED IN THE ENGINE, BUT THERE WAS NO DETERMINATION OF WHAT CAUSED THE FIRE. THE CONTACT'S INSURANCE COMPANY AND THE MANUFACTURER INSPECTED THE VEHICLE AND DETERMINED THAT THE FIRE WAS DUE TO AN ELECTRICAL FAILURE THAT MAY HAVE ORIGINATING IN THE COMPUTER SYSTEM, BATTERY, OR FUSE BOX. THE FAILURE AND CURRENT MILEAGES WERE 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10444290January 17, 2012
SERVICE BRAKES, HYDRAULIC
MY REAR BRAKES WERE MAKING NOISE SO I SCHEDULED AN APPOINTMENT.THE REAR BRAKE PADS WERE STICKING TO THE ROTORS OVERHEATING THE ROTORS. BOTH THE REAR PADS & ROTORS NEEDED TO BE REPLACED. I COULD NOT UNDERSTAND WHY THIS HAPPENED SO SOON SO I CALLED THE OWNER OF THE DEALERSHIP. OWNER SAID IT WAS DUE TO THE HILLY AREA WHERE I LIVED. I HAVE LIVED IN THE AREA FOR ABOUT 30 YEARS SO I ASKED WHY I NEVER HAD TO CHANGE MY BRAKES ON OTHER NEW CARS I HAD BOUGHT AT THE DEALERSHIP UNTIL WELL AFTER 30,000 MILES. HE HAD NO ANSWER. WHAT A JOKE! THE ONLY CONCLUSION THAT I CAN ARRIVE AT IS THAT THERE IS A DEFECT AND HYUNDAI DOES NOT WANT TO PAY FOR IT. THIS IS MY THIRD HYUNDAI AND I HAVE NOT HAD PROBLEMS WITH THE OTHER MODELS, A 2002 SONATA AND A 2010 ELANTRA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442619January 6, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT SHE HEARD A SQUEAKING NOISE COMING FROM THE REAR END OF THE VEHICLE WHILE DRIVING. THE CONTACT ALSO SAW SMOKE COMING FROM THE REAR END OF THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE ROTORS OVERHEATED BECAUSE THE ROTORS WERE NOT PROPERLY GREASED. THE DEALER REPLACED THE REAR BRAKE PADS AND ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 20,773 AND THE CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 02/09/12*LJ UPDATED 02/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442428January 4, 2012
SERVICE BRAKES, HYDRAULIC
LOTS OF SQUEALING FROM THE CAR FOR OVER A MONTH. BRAKE PADS NEEDED TO BE REPLACED EVEN THOUGH THERE IS BARELY 16,000 MILES ON THE CAR. THE MECHANIC I TOOK IT TO SAID ONE BRAKE PAD IN PARTICULAR WAS VERY WORN OUT. THIS SHOULD NOT BE HAPPENING TO A CAR WITH THIS LITTLE MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425504September 14, 2011
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
RECENTLY WHILE DRIVING THE CAR SEEMS TO HESITATE THEN HAS A MINOR ACCELERATION. IT SEEMS AS IF ITS ABOUT TO STALL BUT CATCHES AND ACCELERATES OR INCREASES TO ORIGINAL SPEED. THIS IS CONCERNING ESPECIALLY WHEN IT OCCURS DURING RUSH HOUR TRAFFIC. IN ADDITION, I HAD TO REPLACE THE BATTERY AT 24, 348 MILES AS THE CAR DIED ON ME TWICE WHILE TRAVELING. I PURCHASED A BATTERY FROM O'RIELLY AUTO PARTS AS IT WAS CLOSER TO MY HOME. THE DEALER WOULD ONLY STATE THAT BATTERY FAILURE HAS OCCURRED WITH LESS THAN 30,000 MILES ON THE SANTE FE HOWEVER SINCE I DIDN'T BRING MY CAR TO THEM THE BATTERY IS NOT COVERED UNDER WARRANTY. IT IS UNBELIEVABLE THAT BATTERY LIFE IS THIS SHORT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421268August 24, 2011
VEHICLE SPEED CONTROL
ON MONDAY, AUGUST 22, AS I WAS DRIVING DOWN PEWAUKEE ROAD, I DECIDED TO GET IN THE LEFT LANE TO PASS A SEMI TRUCK. SUDDENLY I HEAR THE CAR ENGINE REVVING AND THE CAR'S SPEED WAS ACCELERATING. AS THERE WAS A CAR DIRECTLY IN FRONT OF ME AND THE SEMI TRUCK TO THE RIGHT, I WAS PRESSING ON THE BRAKE AS HARD AS I POSSIBLY COULD. THE CAR WAS HARD TO CONTROL AND FOR A BRIEF TIME I WAS IN THE ON-COMING TRAFFIC LANE. ALL I COULD THINK OF IS GET ON A SIDE ROAD. THE CAR WOULD NOT REACT TO THE BRAKES. I TURNED ONTO A SIDE ROAD, AIMED MY CAR AT A ROAD SIGN AND STEEL BOLLARDS ON THE SIDE OF THE ROAD SO THEY COULD AT LEAST STOP THE CAR, THREW THE CAR IN PARK AND TURNED THE KEY OFF (I AM NOT SURE IN WHICH ORDER I DID THE LAST 2 STEPS). FORTUNATELY THE CAR COASTED TO A STOP. THE ENGINE WAS MAKING A WINDING NOISE. HYUNDAI ROADSIDE SERVICE PICKED UP THE CAR. THEIR SERVICE MANAGER INDICATES THEY CAN NOT REPLICATE THE PROBLEM. IT WAS SUGGESTED I HAD THE FLOOR MATT BUNCHED UP UNDER THE GAS AND BRAKE PEDALS. GIVE ME A BREAK! I'M NOT A COMPLAINER. THIS IS THE FIRST TIME I HAVE EVER LODGED A CONSUMER COMPLAINT. BUT I WAS SCARED TO DEATH AT THE TIME AND I AM VERY HESITANT ABOUT GETTING BACK IN THAT CAR TONIGHT (MY HUSBAND IS PICKING IT UP FROM ARROW HYUNDAI). I AM NOT CONCERNED ABOUT HURTING MYSELF -- I DON'T THINK I COULD EVER GET OVER IT IF I HURT SOMEONE ELSE BECAUSE OF THIS CAR. SO HYUNDAI CAN'T REPLICATE THE PROBLEM. DID ANYONE THINK THEY WOULD BE ABLE TO? THE QUESTION IS WHAT IS HYUNDAI DOING ABOUT A PROBLEM THAT SEEMS TO BE VERY DOCUMENTED ON THE INTERNET. WHAT IS HYUNDAI GOING TO DO WHEN A SUDDEN ACCELERATION PROBLEM KILLS SOMEONE? HYUNDAI DID NOTHING FOR ME. THEY INITIALLY SEEM VERY PERPLEXED ABOUT SUCH A PROBLEM. HOWEVER, TODAY WHEN MY HUSBAND ARRIVED WITH A HAND FULL OF PRINTED BLOGS ALL THEY WANTED TO SAY WAS THEY COULDN'T REPLICATE THE PROBLEM BUT WOULD DOCUMENT THE PROBLEM. I DON'T TRUST THAT THEY WILL SO I AM DOCUMENTING THE PROBLEM MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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