Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#10743290July 24, 2015
SEAT BELTS
UPON TRYING TO SWITCH MY DAUGHTER FROM HER CAR SEAT TO A BOOSTER SEAT WE NOTICED OUT BACK SEAT SEATBELTS WERE FRAYED AND DAMAGED, LATER WE FOUND OUT IT WAS DO TO FAULTY SEATBELT TENTIONERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736133July 23, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735450July 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/15*LJ UPDATED 12/4/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732724July 8, 2015
FUEL/PROPULSION SYSTEM
I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP 11 TIMES IN THE LAST 2 1/2 YEARS TRYING TO FIX AN ISSUE WHERE I RANDOMLY CANNOT PUT FUEL IN THE CAR. THE NOZZLES CLICK OFF AS IF THE TANK IS FULL, USUALLY AFTER PUMPING A FEW GALLONS. THE DEALERSHIP SAYS THEY HAVE REPLACED EVERY SINGLE PIECE OF THE FUEL SYSTEM, BUT IT CONTINUES TO HAVE ISSUES AND THEY'RE NOT SURE WHY. SOMETIMES IT WORKS FINE; SOMETIMES PUMPING GAS SLOWLY HELPS AND I'M ABLE TO FILL UP; SOMETIMES NOTHING I DO WORKS AND I HAVE TO DRIVE OFF AND TRY AGAIN ANOTHER DAY. THE CHECK ENGINE LIGHT HAS ONLY COME ON ONCE, WITH THE FIRST REPAIR ATTEMPT IN 2013. SINCE THEN, THERE ARE NO WARNING LIGHTS, JUST THE INABILITY TO PUMP GAS. I'VE TRACKED MILEAGE TO MAKE SURE IT'S NOT JUST AN ISSUE WITH THE FUEL GAUGE SHOWING AS BEING EMPTIER THAN IT REALLY IS. UNLESS THIS SUV IS GETTING 60+ MPG, IT'S NOT THE GAUGE. I GENERALLY START ATTEMPTING TO FILL UP WHEN I GET DOWN TO HALF A TANK OF GAS, BECAUSE I NEVER KNOW HOW MUCH GAS I'LL BE ABLE TO PUT INTO THE VEHICLE AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731812July 2, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WE HAD A SUDDEN LOSS OF POWER WHILE TRAVELING ON THE INTERSTATE AT 70 MPH. HAD TO GET OVER QUICKLY AS THE TRAFFIC WAS HEAVY AND THE CAR HAD NO POWER. THE ENGINE WOULD NOT DELIVER ANY POWER, OTHER THAN IDLE. TURNED THE CAR OFF AND LET IT SIT FOR ABOUT 15 SECONDS, THEN STARTED THE CAR AND HAD POWER BACK FOR ABOUT 3 MILES. HAPPENED AGAIN AND DID THE SAME FOR ABOUT TEN MILES UNTIL GOT HOME. RECENTLY STARTED TO HAPPEN AGAIN, SAME CODES COME UP EACH TIME. TOOK CAR TO DEALERSHIP AND THEY TOLD ME THAT IT WAS JUST GLITCHES CAUSING CODES TO COME UP AND CAUSE THE ESC TO GO INTO SAFE MODE. SINCE THEN I HAVE SEEN THE EXACT SAME CODES AND NOT A LOT OF CODES, BUT CODES THAT INDICATE AN IGNITION/FUEL/CONTROL MODULE PROBLEM. THIS IS NOT AS BAD AS ACCELERATION, BUT IF PULLING OUT IN TRAFFIC OR ON AN ON RAMP, COULD BE DEADLY. HAS NOW HAPPENED SEVEN TIMES. FIRST DATE WAS APRIL 2014, COULD NOT ENTER DATE IN YOUR FORM FOR SOME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726472June 22, 2015
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT COMING ON. HAD IT CHECKED OUT AND IT WAS THE FUEL LEVEL SENSOR. GAS GAUGE NOT WORKING PROPERLY NOW. I CHECKED AND THERE HAS BEEN MANY MORE REPORTS FOR THIS TYPE OF PROBLEM. COMPANY SHOULD FIX THIS PROBLEM AT LITTLE OR NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723731June 5, 2015
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON MAY 28 2015, DEALER ADVISED FUEL SENSOR/PUMP ISSUE, REPAIRED IT $$$$ JUNE 5TH SAME ISSUE BACK AT DEALER, ALSO WILL NOT START AND FUEL GAUGE ACTING UP 33RD RECORD OF THE SAME ISSUE AT NTSHA FOR THIS 2009, OVER 100 FOR THE CUMULATIVE YEARS FOR THE SANTA FE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715546May 10, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I WAS HEADING OUT AND THE ABS AND ESC LIGHTS CAME ON. DECIDED TO TURN AROUND AND GO BACK HOME, DUE TO FACT THAT I WAS WORRIED AND SCARED THAT SOMETHING WAS WRONG WITH ABS BRAKES AND THE ESC CONTROL, THAT MAY OR MAY NOT CAUSE A CRASH OR ACCIDENT. I DO NOT WANT TO HAVE AN ACCIDENT OR END UP GETTING HURT OR HURT ANYONE ELSE FOR THAT MATTER. READ IN MANUAL THAT IT COULD BE A FAULTY SWITCH OR SENSOR. I DO NOT HAVE THAT KID OF COSTLY MONEY TO FIX PROBLEM. I NEED MY CAR TO GET TO DOCTORS APPOINTMENTS AS I HAVE MANY HEALTH ISSUES. IF THERE IS A RECALL I WOULD LIKE TO KNOW AND HAVE IT FIXED FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715557May 10, 2015
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
WE WERE EXITING A RAMP OFF RT 75 IN FLORIDA. OUR SPEED WAS ABOUT 30 MPH. SUDDENLY WE LOSS POWER STEERING AND BRAKING AND ACCELERATION. WE COASTED TO A STOP. WE TURNED OFF THE IGNITION AND RESTARTED THE CAR AFTER ABOUT 2 MINUTES...EVERYTHING RETURNED TO NORMAL. IT WAS THE SECOND SUCH EXPERIENCE. THE FIRST WAS AUGUST 2013. THE DEALERSHIP REPLACED THE THROTTLE SENSOR AT THAT TIME. THIS LATEST EXPERIENCE IS THE EXACT DUPLICATE OF THE FIRST. I AM TAKING THE CAR TO THE DEALERSHIP TOMORROW MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715370May 8, 2015
SERVICE BRAKES, STEERING, ENGINE
I WAS DRIVING MY WHITE HYUNDAI SANTA FE LIMITED, 3.3L, 6CYL SUV HOME FROM WORK AT APPROXIMATELY 4:30 PM EASTERN STANDARD TIME. I WAS DRIVING ON THE EXPRESSWAY AT 70 MPH WHEN THE ENGINE SUDDENLY SHUTS DOWN AND I LOSE STEERING CONTROL AND BRAKES, VEERING ONTO A NARROW SHOULDER AND INTO A SLOPE THAT SENT MY SUV INTO A SWAMP DITCH, SUBMERGING THE SUV UP PAST THE FLOORBOARDS. MY INSURANCE CLAIM SPECIALIST NOTIFIED ME THAT THE VEHICLE WAS A TOTAL LOSS, AND PAID A CLAIM PAYOUT AND SETTLEMENT FAR LESS THAN THE AMOUNT STILL OWED ON THE VEHICLE. IT IS MY OPINION THAT A CYBER-ATTACK SIGNAL SENT TO THE SUV'S ENGINE IMMOBILIZER SWITCH, SHUT DOWN THE ENGINE WITHOUT WARNING, ELECTRONICALLY. THIS CAN BE ACCOMPLISHED FROM ANY HAND HELD DEVICE, MOBIL PHONE, LAP TOP COMPUTER, SATELLITE FEED, ETC. ALL THAT IS REQUIRED IS A VIN NUMBER, AND ANY SIGNAL TO THE ENGINE IMMOBILIZER SWITCH CAN SHUT DOWN THE ENGINE DANGEROUSLY AT HIGHWAY SPEEDS. THIS HAS HAPPENED AT LOWER SPEEDS OF 20MPH, WHERE I WOULD JUST TURN THE IGNITION KEY, THE SUV WOULD START THE ENGINE, AND I WOULD PROCEED. HOWEVER, AT HIGHWAY SPEEDS, I DID NOT HAVE THIS OPTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10712747April 24, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROVIDE A PROPER READING AND WOULD FLUCTUATE FROM FULL TO EMPTY AFTER THE TANK WAS REFUELED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED DUE TO THE FAILURE. THE FAILURE WAS REPORTED TO THE AUTHORIZED DEALER WHO STATED THAT THE CONTACT WAS NOT INCLUDED IN A MANUFACTURER RECALL AND THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711846April 20, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
NOTICED FUEL GAUGE STARTED TO FLUCTUATE WHENEVER VEHICLE WAS PARKED FOR A WHILE. STOPPED AT CHURCH SHOWED 1/4 TANK WITH A RANGE OF 90 MILES, STOPPED AT WALMART SHOWED BETWEEN 1/4 & 1/2 TANK AND A RANGE OF 147 MILES. ABOUT TO TAKE THIS VEHICLE ON THE ROAD AND REALLY HAVE NO CHOICE BUT TO HAVE IT FIXED. DROVE OLD VEHICLES FOR YEARS AND NEVER HAD A FUEL GAUGE GO BAD. THIS IS ONLY UNDER WARRANTY FOR 5/60K SO THANKS HYUNDAI, I AM CROSSING THEM OFF THE LIST OF MY NEXT CAR MODEL. BTW $600 BILL FOR THIS. PEOPLE WANT TO KNOW IF IT'S A SAFETY FACTOR. OF COURSE NOT, RUNNING OUT OF GAS ON THE MIDDLE OF AN INTERSTATE CAN'T BE A SAFETY PROBLEM. TO ME IT'S NO DIFFERENT THAN HAVING YOUR KEYS TURN YOUR IGNITION SWITCH OFF CAUSE THEY'RE TOO HEAVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704550April 8, 2015
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME ON AND FUEL GAUGE WENT DOWN TO EMPTY, EVEN THOUGH I HAD A FULL TANK. TOOK TO MY MECHANIC AND HE SAID THE CHECK ENGINE CODE INDICATED "P0464 - FUEL LEVEL SENSOR 'A' CKT INTERMITTENT" PROBLEM. HE INFORMED ME OF HIS PRICE, BUT RECOMMENDED I GO TO A HYUNDAI DEALERSHIP FIRST TO SEE IF COVERED UNDER THE 100K POWER TRAIN WARRANTY. TOOK TO LOCAL DEALER ON 11/10/14 AND THEY SAID IT WASN'T COVERED OR CONSIDERED A RECALL, AND IT WOULD COST OVER $800 TO REPAIR. MY MECHANIC SUGGESTED I USE A BOTTLE OR TWO OF CHEVRON TECHRON FUEL ADDITIVE WITH MY NEXT FILL UP BECAUSE IT MAY CLEAN THE SENDING UNIT, AS GASOLINE TENDS TO COAT THE GRID THAT CONTACTS PASS OVER CAUSING THE GAGE FAILURE. A 20 OZ AND 12 OZ BOTTLE WERE ADDED AND SHORTLY AFTER, THE CHECK ENGINE LIGHT WENT OUT AND THE FUEL GAGE BEGAN TO REGISTER PROPERLY AGAIN. THIS LASTED ABOUT 2 MONTHS, BUT THEN THE LIGHT CAME ON AGAIN IN JANUARY AND GAGE WENT DOWN WHEN I STARTED UP THE CAR ONE MORNING. I TRIED THE SAME THING AGAIN WITH THE TECHRON, AND IT WORKED FOR ABOUT 1 MONTH. THE PROBLEM HAS OCCURRED SEVERAL MORE TIMES LATELY BUT THE GAGE PROBLEM IS INCONSISTENT. SOMETIMES EVERYTHING SEEMS GOOD THEN IF I HAPPEN TO ACCELERATE QUICKLY, EVERYTHING GOES HAYWIRE AGAIN. I DON'T WANT TO KEEP PAYING FOR BOTTLES OF TECHRON ON EVERY OTHER FILL-UP OR USE PREMIUM GAS (WHICH DIDN'T WORK BTW), AND I ALSO THINK THIS PROBLEM IS COMMON ENOUGH ON 2007-2009 SANTA FE'S ON INTERNET POSTINGS THAT ITS TIME FOR HYUNDAI TO STEP UP TO FIX THIS PROBLEM AS A RECALL. SOME THINK IT'S NOT IMPORTANT BECAUSE IT HASN'T CAUSED A CRASH, FIRE, OR ACCIDENT RESULTING IN INJURY OR DEATH, BUT IF SOMEONE IGNORES IT AND RUNS OUT OF GAS ON A MAJOR HIGHWAY, IN A TUNNEL (I GO THROUGH ONE 2X PER DAY), OR ANOTHER DANGEROUS SPOT, IT VERY WELL COULD CAUSE A MAJOR ACCIDENT OR DEATH. DO THE RIGHT THING HYUNDAI AND ISSUE A RECALL FOR THIS ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702378March 28, 2015
FUEL/PROPULSION SYSTEM
VEHICLE FUEL GAUGE IS ERRATIC. WITH A FULL TANK OF FUEL THE GAUGE SOMETIMES READS EMPTY WITH THE LOW FUEL LIGHT ON. OTHER TIMES IT MAY READ AS HALF OR ANYWHERE IN BETWEEN. PROBABLY DEFECTIVE FUEL SENDING UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700745March 20, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 100,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695003March 18, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
RPM JUMPED WITHOUT DRIVER INCREASING PEDAL PRESSURE, CAUSING SUDDEN UNINTENDED ACCELERATION. DEALERSHIP UNABLE TO IDENTIFY ISSUE. THIS IS THE SECOND OCCURRENCE IN THE LAST COUPLE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692633March 6, 2015
FUEL/PROPULSION SYSTEM
FILLED UP GAS TANK AND A SHORT TIME LATER GAS GAUGE SHOWED HALF TANK. WE PAID PARTICULAR ATTENTION TO WATCHING GAUGE AND IT RANDOMLY WOULD GO UP AND DOWN. A FEW DAYS LATER THE CHECK ENGINE WARNING LIGHT CAME ON. WE WENT TO OUR MECHANIC WHO CHECKED FOR THE REASON FOR CHECK ENGINE LIGHT AND THE RESULT WAS A CODE INDICATING THAT THE FUEL TANK LEVEL SENSOR WAS WORKING INTERMITTENTLY. THIS IS A REAL PROBLEM AS WE'RE NOT SURE AT ANY TIME WHAT THE LEVEL OF FUEL IS SINCE IT GOES UP AND DOWN. IT IS OBVIOUS IN RESEARCHING THIS PROBLEM THAT THIS IS AN ONGOING ISSUE. WE LOVE OUR SANTA FE BUT THESE TYPES OF ISSUES WILL CERTAINLY WEIGH IN ON OUR CAR REPLACEMENT DECISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689527February 20, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS PARKING MY CAR IN A SPACE AT A LOCAL STORE. THE CAR TOOK OFF. SUDDEN ACCELERATION. WENT FORWARD PROBABLY A GOOD 15 FEET BEFORE I WAS ABLE TO STOP. I ALSO HAD TO HAVE BOTH FUEL TANK SENSORS REPLACED. MY GAS GAUGE WOULD NOT REGISTER PROPERLY. FLUCTUATED UP AND DOWN AT RANDOM MOMENTS. COST ME $364.51! SEEMS TO BE A CONTINUING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672683January 15, 2015
FUEL/PROPULSION SYSTEM
PULLED INTO GAS STATION WITH A HAIR UNDER A 1/4 TANK OF GAS, SHUT OFF ENGINE AND HAD THE ATTENDANT FILL THE TANK. AFTER THE FILL WAS COMPLETE I STARTED THE CAR ENGINE AND THE FUEL GAUGE READ "E" AND THE YELLOW LIGHT CAME ON. I MOVED THE CAR FORWARD, BACKWARD AND FORWARD AGAIN AND THE GAUGE MOVED SLIGHTLY OFF THE "E". I DROVE HOME THE GAUGE MOVE TO JUST UNDER HALF. I TURNED THE CAR OFF AND WHEN I STARTED IT THIS MORNING WITH THE REMOTE START THE GAUGE READ HALF A TANK BUT WHEN I PUT THE KEY IN AND TURNED IT THE GAUGE WENT TO "E" AGAIN AND THE YELLOW LIGHT WAS BACK. AFTER ABOUT 10 MINUTES ON MY RIDE TO WORK THE GAUGE WENT TO 1/4 TANK AND THE LIGHT WENT OFF AND SO FAR TODAY IT HAS STAYED THERE. BY THE LOOKS OF COMPLAINTS ON THE INTERNET IT SEEMS TO BE A PROBLEM HYUNDAI HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671575January 10, 2015
FUEL/PROPULSION SYSTEM
I OWN A 2009 HYUNDAI SANTA FE, THE CHECK ENGINE LIGHT CAME ON WITH ODBII CODE P0464, FUEL LEVEL SENDER(SENSOR) UNIT MALFUNCTION "INTERMITTENT OPERATION". I NORMALLY REPAIR MY OWN VEHICLES AND HAVE REPAIRED CARS FOR MANY YEARS. THE ISSUE I HAVE IS THAT, ONLY ON RARE OCCASIONS SHOULD THESE FUEL TANK PARTS GO BAD ON A VEHICLE WITH LESS THAN 100,000 MILES ON IT. I'M NOW SEEING MORE AND MORE COMPLAINTS ABOUT THESE FUEL TANK ISSUES, CONSIDER A RECALL FOR HYUNDAI VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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