Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11736497May 8, 2026
UNKNOWN OR OTHER
Passengers are stuck in vehicle due to failure of doors opening from either inside, outside or both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736365May 7, 2026
ENGINE
The engine valves and cylinders keep failing every 6 months. I have to spend another $1,800 to get it fixed. I doe this TWO TIMES last year. My car has the Theta 2 engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735995May 6, 2026
ENGINE
Immediately following the implementation of Service Campaign 9C2 and TSB 25-01-087H - ECU Update for THETA II Emissions Logic Improvement, the vehicle exhibits poor drivability (staggering/missing/hesitation) until the engine warms up. This is most noticeable just prior to the shift from first to second gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735718May 5, 2026
POWER TRAIN, ENGINE
COMPONENT FAILED: Theta II 2.4L GDI engine connecting rod bearings. Vehicle has 95,000 miles. Engine available for inspection in [XXX] . SAFETY RISK: Engine knock + limp mode at 1500 RPM caused sudden loss of power on highway. Oil consumption 1L/700km risks catastrophic engine seizure while driving. CONFIRMED BY DEALER: Independent service center confirmed DTC P0010 from metal debris. Hyundai Motor America Case #42623761 confirmed recall coverage but refuses remedy. INSPECTION: Manufacturer aware via Case #42623761. Local Hyundai dealers non-responsive. No police/insurance inspection. WARNING SYMPTOMS: Engine knock started at ~94,000 miles. Check Engine Light with DTC P0010. Progressive oil consumption. Limp mode activated at 95,000 miles. HYUNDAI VIOLATION: Hyundai confirmed via email they refuse to honor Safety Recall 162 / Service Campaign 966 Lifetime Warranty for VIN [XXX] despite all symptoms matching recall description. Request NHTSA compel Hyundai to authorize Bearing Clearance Test and engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735585May 4, 2026
ENGINE
My car only has 93,000 miles on it. I was driving home from work and all of a sudden the check engine light came on while I’m on the freeway. I made it home and went to research then all of a suddenly the check engine light would just start flashing. I got it checked by a mechanic. They said that there was metal shavings in the oil which I have no clue how that would happen and that there was a code for knocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734602April 29, 2026
ENGINE
I am reporting a serious safety defect involving my 2013 Hyundai Santa Fe Sport equipped with a Theta II engine While driving and exiting the freeway with my wife as a passenger, the engine suddenly failed after knocking symptoms and completely seized/locked while the vehicle was still in motion. The vehicle immediately lost motive power and came to a stop, creating an immediate and dangerous traffic safety hazard. Had this engine seizure occurred moments earlier while traveling at freeway speed, it could have caused a catastrophic accident involving serious injury or death. The Hyundai dealership diagnosed the vehicle with rod bearing failure, which is the known defect associated with Hyundai Theta II engine failures. My VIN falls under the Theta II extended engine warranty program, and the dealership confirmed eligibility and accepted the vehicle for inspection under that coverage. Despite this, Hyundai denied the repair claim, first alleging maintenance-related issues and later stating the vehicle was out of warranty. I maintain that the vehicle was properly maintained with oil changes performed approximately every 6,000/8,000 miles. Some calendar-time gaps occurred because the vehicle was stored and driven very little during my recovery from a personal injury surgery and recovery, but the vehicle was maintained on mileage intervals. This engine defect resulted in sudden engine seizure and total loss of motive power while driving, creating a serious safety risk to vehicle occupants and surrounding motorists. I am reporting this defect so it can be documented and investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734439April 28, 2026
ENGINE
Hair line creak in oil pan. Creak has caused excessive oil consumption and leaks on pavement. Issue was confirmed by Antwerpen Hyundai and oil pan was replaced on 4/28/2026 at a cost of $520.00. As above reported to dealer. Problem started, 1st. noticed about 9 to 12 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732824April 21, 2026
SERVICE BRAKES, ENGINE, SEATS
My ABS Lights the triangle with the ! In the middle goes in and off the down hill control light and the sweet control light all go on when the ABS light goes on my oil was completely dry had to add two quarts while the engine was ticking when started and when accelerating it was making a clicking noise I still had 3000 miles before needed an oil change but like I said it was bone dry and then the drivers seat was going back and not wanting to come back up I’ve only had the car 42 days and it’s having all kinds of problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732204April 19, 2026
STRUCTURE:BODY
The vehicle is experiencing a massive paint adhesion failure (white pearl paint), which is peeling off in large sheets from the hood and roof. This is a severe manufacturing defect. At highway speeds, paint flakes fly off, posing a significant safety hazard to other drivers and obstructing visibility. Furthermore, the exposed metal is prone to rapid corrosion, which compromises the structural integrity of the body panels. Despite contacting Hyundai Motor America (Case #XXX), the manufacturer has refused to provide a timely resolution or cover the repair cost of $4,650, as estimated by an authorized dealer." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731665April 16, 2026
ENGINE
While driving on the highway at approximately 70 mph with a heavily loaded vehicle, my 2018 Hyundai Santa Fe Sport 2.4L suddenly lost power and entered limp mode. The check engine light flashed and diagnostic code P1326 was stored. During limp mode the engine was banging hard, almost like it was seizing and then releasing repeatedly. This is consistent with connecting rod bearing failure, not wrist pin failure. P1326 is generated by Hyundai's Knock Sensor Detection System (KSDS), specifically designed to detect abnormal vibration consistent with connecting rod bearing failure — a known defect covered under Hyundai's Theta II engine warranty extension. Prior to this event the engine had been consuming oil abnormally. Approximately 1,300 miles after my last oil change the oil level had already dropped to the low mark on the dipstick, a significant change from normal operation. The vehicle was towed to a Hyundai dealership where it remains today. The dealership confirmed cylinder scoring and wrist pin damage. Hyundai is attributing the failure solely to wrist pin failure to avoid Theta II warranty coverage. I believe the wrist pin damage is downstream damage caused by the underlying rod bearing defect. My safety was directly at risk at highway speed. The vehicle has approximately 140,000 miles and is within the 15 year/150,000 mile Theta II warranty extension. A Warranty Prior Approval has been submitted to Hyundai Motor America and has been unresolved since March 24, 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730805April 13, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving approximately 65-70 MPH, the check engine warning light started flashing, and the vehicle stalled. The contact was able to pull over to the side of the road, where the vehicle failed to restart and was towed to a parking lot, where a mobile mechanic diagnosed the vehicle and determined that the engine had seized. The vehicle was towed to the residence and then towed to the dealer, where it was diagnosed. The dealer informed the contact that the engine had failed, and there was sludge in the engine oil. The dealer informed the contact that the engine replacement could not be covered due to missing oil change documentation prior to the ownership of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730941April 13, 2026
ENGINE, UNKNOWN OR OTHER
Failure consistent with known recall defect (NHTSA Recall 17V226) involving premature bearing wear resulting in engine seizure and sudden loss of power while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730505April 10, 2026
ENGINE
On [XXX] while entering the parking lot of my office, I noticed a blinking check engine light on the car's dashboard. I've never experienced this before so I called my husband. He asked me to use a diagnositic tool he kept in the car. I did and there was a code "P1326" when I pressed the key for more information it said something about the manufacturer. My husband told me to call the nearest dealer. I called Castle Hyundai in Downers Grove. I was instructed not to drive the care and have it towed to the dealership as soon as possible which I did. Castle Hyundai verified the P1326 code and fixed the knock sensor, changed the oil. I picked the car up on March 13. On [XXX], the flashing check engine light returned while driving home from work. Again, we used the diagnostic tool and again the code P1326 appeared. The car was towed back to Castle Hyundai. On Monday, I spoke with Christain Jones the service director because I hadn't heard anything about the car. He called later in the day and said that the car needed a new engine. He asked for records of my oil changes since purchasing the car in 2021. I emailed him three from 2022, 2023 and 2024, the four change was done by Castle on March 12 2026. I was told that he would send the the information to Hyundai regarding a new engine. However, he stated that he was not confident the company would approve the claim. This after, I received an email from Eric Marcum with Castle. The email stated that Hyundai denied the engine replacement due to "lack of maintenance". He wanted to know if we wanted an estimate on replacement of the engine. I responsed that I needed Hyundai's rejection in writing and I also wanted an estimate of the replacement. I attempted to contact Hyundai's Customer Care, however, their offices were closed until Monday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730270April 9, 2026
ENGINE
Connecting rod bearing failure, stated a recall was active but it hadn't been assigned to my vehicle. Vehicle went into engine failiure and does not have appropriate measures to prevent engine failiure. No warning messages prior to engine failiure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729615April 7, 2026
ENGINE, FUEL/PROPULSION SYSTEM
My 2018 Hyundai Santa Fe Sport equipped with a Theta II GDI engine began exhibiting excessive oil consumption, engine knocking, and cylinder misfires consistent with the known Theta II engine defect covered under the Hyundai class action settlement. Prior to the failure, the check engine light illuminated and I experienced repeated misfires and audible engine knocking. The vehicle required frequent oil additions between oil changes due to excessive consumption. The vehicle was taken to an authorized Hyundai dealership where a diagnosis confirmed a burnt valve inside the cylinder head. The dealership recommends replacement of the cylinder head or complete engine replacement to correct the issue. The dealership performed a bearing failure test and attributed the burnt valve to carbon buildup. However, excessive oil consumption in a GDI engine directly accelerates carbon buildup on intake valves, as burning oil deposits carbon on valve surfaces preventing proper seating and causing overheating and valve failure. The carbon buildup is therefore a consequential result of the Theta II oil consumption defect, not an independent cause. The safety risk is significant as engine misfires and knocking while driving create unpredictable loss of power and potential for stalling in traffic. The vehicle is currently not reliably operable. The manufacturer has been contacted regarding coverage under the Theta II settlement. The component is available for inspection upon request at the servicing dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729381April 6, 2026
ENGINE
Engine failed while driving down the road, car was looked at by two mechanics with no known reason for engine failure so car was took to Hyundai of murfreesboro for diagnostic testing and was there for a total of 12 days for inspection, in which during that time i as asked to submit maintenance records for vehicle which i provided 18 pages of oil changes, other records. I was then told my claim was denied by Hyundai due to maintenance neglect as worded by the technician through a text message “is not proceeding with coverage on the engine due the cause of engine failure being maintenance neglect ” i received to other valid reason or cause, nor via email or in writing only a text message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729308April 5, 2026
UNKNOWN OR OTHER
While driving west across [XXX] , towing a 5x8 enclosed trailer, there was a smell of burnt rubber and I pulled over to inspect for a busted tire. At no time were there indicator lights on the dash. Upon bringing the vehicle to a stop on the side of the road the cabin began to fill with smoke. I popped the hood of the car with the intention of looking to see what was occurring. Exiting the vehicle and coming around to the front there were already flames coming out from under the hood. Within 10 minutes the car and trailer were engulfed in flames and have been deemed total losses by insurance. I had the vehicle serviced two days prior in Columbus Ohio and was cleared for the 4 day journey. I had the brakes done in 4 months prior in [XXX] . Had no issues getting to Columbus, no problems driving to Kansas City. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11728707April 2, 2026
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the vehicle was taken to the local dealer, where it was diagnosed with a blown engine. The check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was contacted, and the warranty service was declined because the oil maintenance records were not available. The failure mileage was approximately 114,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728772April 2, 2026
ENGINE AND ENGINE COOLING
The contact’s daughter owns a 2015 Hyundai Santa Fe Sport. While the owner was driving approximately 70 MPH, the engine started making a knocking sound. There were no warning lights illuminated. The driver called the contact and was advised to pull over to the side of the road and turn off the vehicle. Once the vehicle was turned off, it was towed to a certified mechanic who was unable to diagnose the vehicle. The vehicle was then towed to another mechanic, who diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer, who confirmed the failure and that the engine needed to be repaired. The dealer informed the contact of a Class Action Lawsuit for the engine failure and that the engine could be repaired; however, because the vehicle had not received the software update for Hyundai Campaign: (Hyundai TXXM Warranty Extension Number: 966/953/TXXM); the vehicle was no longer eligible to receive the engine replacement. The vehicle was not repaired. The manufacturer was made aware of the issue. The manufacturer opened a case. The failure mileage was 86,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728948April 2, 2026
SUSPENSION, UNKNOWN OR OTHER, STEERING
While my vehicle was at an authorized Hyundai dealership for engine warranty repair, I reported a suspension grinding noise and requested that it be inspected. This concern was raised while the vehicle was in the dealership’s possession and was communicated as a safety concern. The engine repair was completed and the vehicle was returned to me. No inspection findings, documentation, or technician notes were provided addressing the suspension concern. The repair documentation I later received does not include any reference to the suspension issue or any inspection findings related to that concern. The dealership has also confirmed that no additional documentation exists beyond the repair order. After the vehicle was returned, warning lights appeared that were not present prior to the repair. A suspension grinding noise may indicate issues affecting steering, suspension, or vehicle stability. I am concerned that the vehicle was released without inspection or documentation of a reported safety related condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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