Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11056355December 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056356December 25, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055193December 18, 2017
UNKNOWN OR OTHER
PANORAMIC SUNROOF SUDDENLY EXPLODED AT 75 MPH ON THE INTERSTATE, NO OTHER VEHICLES AROUND, NO OVERPASSES, NO EXISTING CRACKS. SOUNDED LIKE A SHOTGUN AND STARTLED ME SO EARLY IN THE MORNING, AND I ALMOST RAN OFF THE ROAD. HAD THERE BEEN VEHICLES OR TRUCKS IN THE OTHER LANE I WOULD HAVE SWERVED INTO THEM. TEMPERED GLASS AND TINY SHARDS OF GLASS RAINED DOWN ON ME AND WERE COVERING THE CAR, AS WELL AS MY SKIN. COVERED IN GLASS AND A LITTLE BLOOD AND STILL SHAKING, I HAD TO DRIVE 40 MINUTES TO THE DEALERSHIP WHERE THEY TOLD ME I HAD TO FILE AN INSURANCE CLAIM AND THEY WOULD NOT REPLACE IT OTHERWISE. THIS IS A DEFINITE PROBLEM AFTER RESEARCHING IT WITH HUNDREDS OF SIMILAR CASES. NICE WEATHER, NO CAUSE, OTHER THAN MANUFACTURER DEFECT. IF I HAD WRECKED OR MY CHILD HAD BEEN IN THE CAR, THIS COULD HAVE BEEN VERY BAD. STILL FINDING PIECES OF GLASS IN THE CONSOLE AND UNDER HEAD RESTS MONTHS AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054513December 13, 2017
UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHILE DRIVING, ALL WARNING LIGHTS ON THE DASH CAME ON, AND THE GAS RANGE CONTINUOUSLY FLUCTUATED AS IF I WAS PUTTING GAS IN THE CAR, BUT IT WAS LEAKING SOMEWHERE. THE SPEEDOMETER ALSO STOPPED WORKING.THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE SEPTEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054260December 12, 2017
UNKNOWN OR OTHER
VEHICLE HESITATES COMING OUT OF TURNS ESPECIALLY WHEN SURROUNDED BY OTHER CARS.(HEAVY TRAFFIC) THE VEHICLE DOES NOT ACCELERATE WHEN STEPPING ON GAS. THIS HAS HAPPENED IN ALL DRIVING MODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054035December 11, 2017
UNKNOWN OR OTHER
HOOD LATCH RECALL. I BEGAN THE PROCESS OF GETTING THE HOOD LATCH CABLE REPLACED IN AUGUST AFTER LEARNING OF THE RECALL. I FEEL THAT HYUNDAI MADE IT PURPOSEFULLY DIFFICULT FOR ME TO GET A REPLACEMENT PART. I WAS ORIGINALLY REQUESTED TO DRIVE OVER 3 HOURS TO GET TO A DEALER, AND MY REIMBURSEMENT REQUEST WENT UNANSWERED FOR SEVERAL MONTHS. I WAS ASKED MULTIPLE TIMES FOR IDENTICAL IDENTIFYING INFORMATION AND RECEIPTS, AND WAS GIVEN INFORMATION IN A TIMELY MANNER. AT THIS DATE, I STILL HAVE NOT RECEIVED REIMBURSEMENT FOR REPLACING THIS PART. DUE TO MY INTERACTIONS, I BELIEVE HYUNDAI IS PURPOSEFULLY MAKING THE REPLACEMENT OF THIS PART A BURDEN ON CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053401December 8, 2017
POWER TRAIN
TRANSMISSION SHIFTING IS ERRATIC. STUMBLES/SLAMS INTO GEAR 90% OF THE TIME. SHIFTING IS FELT THROUGHOUT ENTIRE CAR. TRANSMISSION UPSHIFTS WAY TO EARLY WHEN SLOWLY ACCELERATING OR DRIVING AT LOW SPEEDS. CAR COULD BE GOING 20 MPH AND HAS ALREADY PUT ITSELF IN 4TH OR 5TH GEAR. THEN WHEN YOU TRY TO ACCELERATE, THE CAR BUCKS AND WILL EVENTUALLY SLAM INTO THE LOWER GEAR THAT IT SHOULD HAVE BEEN IN. MAKES IT VERY DIFFICULT AND UNCOMFORTABLE TO DRIVE IN STOP AND GO TRAFFIC. TRANSMISSION DOESN'T DOWNSHIFT PROPERLY EITHER. YOU MUST COME TO A COMPLETE STOP BEFORE MAKING A TURN ONTO A STREET. IF NOT, THE CAR WILL NOT DOWNSHIFT TO THE CORRECT GEAR AND WHEN YOU TRY TO ACCELERATE, THE CAR WILL START BUCKING AND EVENTUALLY SLAMS INTO THE APPROPRIATE GEAR. I TOOK THE CAR TO SPRINGFIELD HYUNDAI IN SPRINGFIELD, PA TO HAVE IT LOOKED AT. AFTER WAITING THERE FOR 3 HOURS, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE I WAS COMPLAINING ABOUT, BUT PERFORMED A "SOFTWARE UPDATE" THAT MAY HELP. I'M STILL NOT SURE HOW A CAR THAT WAS PURCHASED ONLY A MONTH PRIOR, FROM A HYUNDAI DEALER, HAD A "SOFTWARE UPDATE" THAT WASN'T PERFORMED BEFORE I PURCHASED IT. THE 14 YEAR OLD HONDA ELEMENT THAT I TRADED IN ON THIS CAR SHIFTED AND DROVE SMOOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052864December 6, 2017
ENGINE
I HAVE JUST PURCHASED MY SANTA FE SPORT 2.0T ULTIMATE 4 DAYS AGO AND WHILE DRIVING HOME TODAY FROM WORK TRAFFIC WAS A STOP AND GO. CAR DROVE FINE FOR ABOUT A MILE IN THIS TRAFFIC (I DRIVE A TOTAL OF 16 MILES A DAY TO AND FROM WORK), THEN I TRIED TO GO AFTER STOPPING AND THERE WAS A BIG HESITATION IN THE ACCELERATION. THE CAR WENT TO 8 MPH THEN FELT AS IT HAD STALLED AND I ALMOST WAS HIT, THANKFULLY MY CAR STARTED GOING. IT DID THIS TWICE IN LESS THEN TEN MINUTES AND BOTH TIMES I WAS ALMOST HIT. I WAS ON A HIGHWAY DURING AFTER WORK 5:30 RUSH HOUR TRAFFIC WHEN THIS HAPPENED. THIS HAS MADE ME NOT WANT TO DRIVE MY NEW CAR I AM PAYING FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052528December 5, 2017
ENGINE
HYUNDAI SANTA FE ENGINE RECALL. PLEASE SEE ATTACHED EXPLANATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052209December 4, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
STARTING FROM A DEAD STOP OR AT LOW SPEEDS THIS VEHICLE HESITATES TO GO FOR AT LEAST 3-4 SECONDS MAKING IT UNSAFE IF ANOTHER VEHICLE IS COMING AT YOU. WHEN TURNING FROM A DEAD STOP THE ANTI SLIP LIGHT COMES ON WHEN THIS OCCURS, THIS HAS HAPPENED DURING DRY WEATHER. THIS OCCURS MOST FREQUENTLY IN EITHER ECO OR REGULAR DRIVING MODE, NOT SO MUCH WITH SPORT MODE. I DON'T LIKE DRIVING IN SPORT MODE TOO MUCH AS IT WASTES FUEL. I'VE NOTED A WHOLE LOT OF COMPLAINTS OF THIS ISSUE AND FEEL THAT HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS, BEFORE AN ACCIDENT OCCURS! WE LEASED THIS VEHICLE IN DEC 2016 AND IT HAS LESS THAN 9000 MILES ON IT AS OF THIS DEC 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048782November 27, 2017
ENGINE
ON NOVEMBER 14, 2017, I BEGAN HEARING SOME KNOCKING NOISE. ABOUT 15 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE SANTA FE SPORT STALLED WITH NO WARNING. I WAS IN HEAVY TRAFFIC AND IT WAS A VERY DANGEROUS SITUATION, WHERE PEOPLE WERE HONKING AND HAVING TO GO AROUND ME. I WAS SO SCARED. I WAS ABLE TO RESTART THE CAR AND DECIDED TO RETURN HOME INSTEAD OF GOING TO MY ORIGINAL DESTINATION. TEN MINUTES LATER, IN HEAVY TRAFFIC, THE SAME THING HAPPENED, THE SANTA FE SPORT STOPPED WITHOUT WARNING. I WAS ABLE TO RESTART THE CAR AND GET HOME. I NEVER RECEIVED ANY RECALL INFORMATION IN THE MAIL. I LATER LEARNED THAT IT IS HYUNDAI RECALL 162. THE SANTA FE HAS ABOUT 54,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047961November 22, 2017
ENGINE
ON 11/13/17 I DROPPED MY VEHICLE OFF AT A LOCAL MECHANIC FOR A ROUTINE OIL CHANGE AND TO ASK HIM TO TRY AND DIAGNOSES THE KNOCKING NOISE. THE MECHANIC REPORTED BACK THAT HE THOUGHT IT WAS A BEARING WITHIN THE MOTOR DID NOT RECOMMEND ME DRIVING THE VEHICLE AS IT COULD POTENTIALLY BLOW OUT THE SIDE OF THE ENGINE BLOCK AND SEIZE THE MOTOR COMPLETELY. AT THIS POINT I HAD THE VEHICLE TOWED TO A LOCAL HYUNDAI DEALER FOR A DIAGNOSTIC. THE DIAGNOSTIC RESULTED IN THE DEALERSHIP INFORMING US THAT THAT MY ENTIRE ENGINE NEEDED TO BE REPLACED. THE DEALERSHIP REACHED OUT TO HYUNDAI MOTOR AMERICA IN AN ATTEMPT TO TRY AND HAVE THE ENGINE COVERED UNDER WARRANTY OR RECALL NOTICE. THIS REQUEST WAS ULTIMATELY DENIED BECAUSE I WAS NOT THE ORIGINAL OWNER AND THEREFORE WAS NOT ENTITLED TO THE 100,000 MILE WARRANTY BUT WAS ALSO INFORMED THAT MY VIN DID NOT QUALIFY FOR THE RECALL FROM EARLIER IN 2017 FOR THIS ISSUE. THE RECALL WAS RELEASED EARLIER IN 2017 FOR THE 2.4 MOTOR IN 2013 AND 2014 SONATA AND SANTA FE SPORT VEHICLES. THEY WERE BEING RECALLED DUE TO ENGINE FAILURES CAUSED BY A MACHINING ISSUE THAT CAUSED BEARING WEAR AND THEN PREMATURE ENGINE FAILURE. I WAS TOLD THAT MY VIN NUMBER WAS NOT ON THE RECALLED LIST AND THEREFORE WOULD NOT BE COVERED AND THAT WAS ALL THE INFORMATION ANYONE COULD PROVIDE TO ME. UPON ATTEMPTING TO ESCALATING MY CONCERNS AT THE DEALERSHIP LEVEL WAS WAS TOLD THAT THERE WAS NOTHING ELSE THAT COULD BE DONE AND I WAS INSTRUCTED TO REACH OUT TO HYUNDAI MOTOR AMERICA AND FILE A CASE AND REPORT BACK TO THE DEALERSHIP.I WAS INFORMED BY THE AGENT AT HYUNDAI MOTOR AMERICA THAT MY CASE WAS ALREADY MARKED AS A FINAL DECISION AND THAT NOTHING COULD BE DONE. THE ONLY THING I COULD DO WAS REACH OUT TO HYUNDAI MOTOR AMERICA VIA EMAIL OR WRITTEN LETTER. THE ESTIMATE TO REPAIR MY VEHICLE WITH A REFURBISHED MOTOR IS $7,867.66 OR A TRADE IN VALUE OF $3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047531November 20, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I'M STOPPED AT A STREET, WAITING TO TURN ON A MAIN ROAD. I JUST HAVE A STOP SIGN, BUT THE CROSS TRAFFIC DOESN'T HAVE TO STOP. I START TO TURN OUT WHEN THERE'S AN OPENING, AND MY CAR STALLS FOR A FEW SECONDS. SOMETIMES IT'S LONGER, SOMETIMES IT'S SHORTER. THIS HAS HAPPENED MULTIPLE TIMES. IT MY CAR DOESN'T GO QUICK ENOUGH, I COULD GET HIT. I'VE NOTICED THIS IS THE WORST WHEN I HAVE IT IN ECO MODE. THIS EXACT THING HAPPENS WHEN I'M ALSO TRYING TO ACCELERATE ONCE I'VE MERGED ONTO A HIGHWAY. IT'S LIKE MY CAR IS STOPPING WHEN I'M TRYING TO ACCELERATE TO GET TO THE PACE OF THE TRAFFIC ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047257November 19, 2017
ENGINE
THERE S A PROBLEM WITH ENGINE ITS KNOCKING TOOK IT IN ON RECALL SERVICE @ TEXASN HYUNDAI IN ROSENBURG TEXAS SERVICE REPORED THE SUV WAS OK THE CAR BROKE DOWN IN BYRAN TEXAS AND IS LOCATED @ BRAZOS VALLEY IMPORTS PHONE NUMBER IS 979=776-7600 MY NUMBER IS 8322025474 P S NEED CAR BROUGHT CLOSER TO MY HOME IN HOUSTON TEXAS 77033 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047184November 18, 2017
FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS DANGEROUS HESITATION ISSUES AT LOWER SPEEDS. I DRIVE IN HEAVY SLOW TRAFFIC FREQUENTLY AND CHANGING LANES OR ACCELERATING AT LOWER SPEEDS IS DANGEROUS AND I FEAR AN ACCIDENT COULD EASILY HAPPEN. WHEN TRAVELLING AT SPEEDS BELOW 20MPH AND THERE IS NEED TO ACCELERATE TO CHANGE LANES, THE VEHICLE HESITATES WHEN THE GAS IS APPLIED. IT CAN BE FOR 3 OR 4 SECONDS BEFORE THE VEHICLE ACTUALLY ACCELERATES, BY THIS TIME, THE CARS COMING UP IN THE LANE I'M MOVING INTO, HAVE TO SLOW DOWN TO AVOID HITTING ME. I'VE HAD IT TO THE DEALER AND THEY SAY NOTHING IS WRONG AND SUGGESTED THAT I TRY USING A DIFFERENT DRIVING MODE, WHICH I DID WITH THE SAME RESULT. THIS HAPPENS EVERYDAY UNDER THE SAME CIRCUMSTANCES AND HAS SINCE I BOUGHT THE CAR. IT'S AN ON-GOING PROBLEM. THE DEALER IS OBVIOUSLY PLAYING DUMB WITH REGARDS TO THE ISSUE, BECAUSE THERE IS NO SHORTAGE OF COMMENTS ON THE INTERNET, ALL STATING THE SAME ISSUE. I SERIOUSY AM CONSIDERING SELLING THE CAR BECAUSE OF HOW DANGEROUS IT IS. SAD THAT HYUNDAI CAN'T ADMIT THE PROBLEM. NHTSA, PLEASE STEP IN AND MAKE THEM ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046358November 15, 2017
POWER TRAIN
I PURCHASED VEHICLE 5/25/17. NOTICED THAT SOMETIMES A DELAYED ACCELERATION FROM A STOP. IT HAS GOTTEN MUCH MORE FREQUENT AND IS A PROBLEM IN TRAFFIC OR MAKING A TURN. HAD COUPLE OF SCARY MOMENTS. I HAVE CONTACTED THE DEALER SEVERAL TIMES TO SCHEDULE AN APPOINTMENT, BUT NO ONE CALLS ME BACK AND GETTING VERY FRUSTRATED AS THIS IS A SAFETY ISSUE. I LIVE 30 MILES FROM THE DEALER SO AM GOING TO HAVE TO MAKE A SPECIAL TRIP THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045909November 14, 2017
UNKNOWN OR OTHER
THE VEHICLE HESITATES WHEN COMING OUT OF TURNS AND ROLLING STOPS WHEN ATTEMPTING TO ACCELERATE. MORE FREQUENT WHEN IN ECO MODE, IS AN ISSUE TO A LESSER DEGREE IN OTHER DRIVING MODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045542November 13, 2017
VEHICLE SPEED CONTROL
VEHICLE HAS NO ACCELERATION AFTER A STOP. WHEN TAKING OFF FROM A STOP SIGN OR STOP LIGHT THE VEHICLE DOES NOT RESPOND WHEN STEPPING ON THE GAS PEDAL PUTTING OUR LIVES IN DANGER OF A COLLISION. SEEMS TO HAPPEN WHEN SWITCHING FROM ECO TO NORMAL MODE. IT HAS HAPPENED MULTIPLE TIMES IN THE SHORT MONTH I HAVE OWNED IT. NO INDICATOR LIGHTS OR VISUAL ITEMS TO PROVE IT. IT JUST DOES NOT ACCELERATE. I HAVE TO TURN CAR OFF AND BACK ON TO GET IT TO KICK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045810November 13, 2017
POWER TRAIN
REAR DIFFERENTIAL FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045155November 10, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I BOUGHT MY CAR IN JULY OF 2016. SINCE THEN I HAD ISSUE WITH THE ACCELERATION. SOMETIMES CAR TAKES LONGER TO START FROM THE STOP POSITION AND WHEN IT STARTS, IT JUST ACCELERATES. ON OTHER OCCASIONS, THE CAR FEELS LIKE STALLING WHILE DRIVING AND THEN PICK UP THE SPEED AGAIN. THIS IS AN ONGOING ISSUE AND I HAD BOUGHT TO THE SALES PERSON'S KNOWLEDGE AT THE BEGINNING, WHEN HE DROVE AROUND TO FEEL ABOUT THE SAME, IT DIDN'T OCCUR AT THAT TIME. BUT, EVERY NOW AND THEN THIS SEEMS TO BE THE ISSUE WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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