Hyundai Palisade Complaints (2024)

380 consumer complaints on file.

#11757972August 19, 2026
ELECTRICAL SYSTEM
The vehicle's OEM wiring harness caught fire during standard operation. We had just started our drive connected to a trailer and break controller that functioned flawlessly for a year with a different vehicle prior to this incident. The trailer is a 2025 and the brake controller was new at the time of purchasing the trailer in February 2025. the only thing that prevented further damage was my husband calling to say something was smoking and I needed to stop the car. I was driving to pickup my husband and children from the campground bath house to drive home. Yes, it is available for inspection. The safety of myself and any passengers was put at risk due to the electrical fire and all extenuating risks associated with that. The problem has not been reproduced by the manufacturer that I am aware of. The tech at the dealership verbally confirmed that the part in question was the cause of the fire and that the new (post repair) part did not have a secure 7way plug attachment to the break controller which was also brand new since the original was damaged during the incident. The components have been inspected by the dealership. There were no lights prior to the failure and there were no lights after the failure until the new temporary harness was installed in Slade KY prior to receiving and installing the new (same) OEM part once we returned home.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11756959August 14, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Hyundai Palisade. The contact stated that on two separate occasions while driving at various speeds, the brakes independently activated. The vehicle was stopped, shifted into drive, and then park. The vehicle then shifted into drive(D) another time and the vehicle operated normally. The contact stated that there were no driving features activated during the failures. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756493August 12, 2026
VISIBILITY/WIPER
Windshield accumulated a lot of pitting in a certain area while driving within the first 27,000 miles. Noticed this after washing wind shield of bugs. One pit expanded to a 1/2 inch crack when turning into the driveway, just off the drivers side lower edge. It later expanded to the edge and and half way across the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756069August 10, 2026
SEAT BELTS
I own a 2024 Hyundai Palisade that is subject to Recall Campaign 283 involving defective seat belt buckle assemblies. Before learning of the recall, the driver's seat belt unexpectedly unlatched while I was driving. This has happened multiple times. The seat belt appeared to be properly fastened before driving but released while the vehicle was in motion. There were no warning lights or messages before the failures. This creates a serious safety hazard because the driver is no longer properly restrained while the vehicle is moving, significantly increasing the risk of injury or death in the event of a sudden stop or crash. After receiving the recall notice, I took the vehicle to an authorized Hyundai dealership in February 2026. The dealership confirmed the recall but said replacement parts were unavailable and that I would be contacted when they arrived. As of August 2026, the repair still has not been completed. When I called for an update, I was told I am "far down on the list" and that it will still be a long time before parts are available. I contacted Hyundai Customer Care to explain that my vehicle has already experienced the recalled defect. Hyundai did not provide a repair timeline, expedite the repair, or offer any interim solution. Instead, they advised me to continue driving the vehicle and to pull on the seat belt after buckling it to ensure it was latched. The recalled seat belt buckle remains installed and is available for inspection. Hyundai has acknowledged this safety defect through a recall, but despite waiting more than six months, I have been unable to obtain the required repair for a defect that has already occurred multiple times while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755886August 10, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While driving the vehicle, the accelerator pedal was pressed but the vehicle failed to respond and did not accelerate, it simply rolled slowly as the engine continued to idle. The driver increased throttle input in an attempt to get the vehicle to accelerate. The vehicle continued to show no response to the additional throttle. After a delay, the vehicle suddenly resumed normal operation while the higher throttle input was still applied. This resulted in an abrupt and undesired surge of power. While this was occurring, another vehicle was rolling forward in preparation for a left turn. The other driver appeared confused by the Palisade’s lack of acceleration (apparently believing it was yielding) and had not yet turned into the path of the Palisade. The sudden surge of power created a near-miss situation. This incident involved a delayed response to throttle input followed by a sudden surge of power under increased throttle when the vehicle resumed normal operation. The behavior created a safety risk by causing another driver to misjudge the vehicle’s intentions and by producing unexpected lack of acceleration followed by acceleration at a critical moment. This is consistent with ongoing intermittent throttle and power-response issues that have previously been reported to the selling dealer on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755480August 7, 2026
AIR BAGS, SEAT BELTS
This vehicle has two open safety recalls that the manufacturer has been unable to repair. Recall 25V607000 (manufacturer campaign 283, seat belt buckles, front row and second row outer) was issued in September 2025. The dealer has attempted the repair since March 2026 and cannot complete it because the buckle assembly is on back order. On a June 2026 repair order the dealer listed the part as "Unrealized" and performed no work. The same repair order also listed recall 26V034000 (manufacturer campaign 292, third row FMVSS 226 ejection mitigation), and that repair was not performed either. The repair order was left in pre-invoice status with no labor or parts, and the odometer moved one mile between check-in and check-out. As of August 2026 both recalls still show Recall Incomplete on the NHTSA VIN lookup. The seat belt recall has been unrepairable on this vehicle for approximately five months. The manufacturer's national consumer affairs office stated in writing on four separate dates in June and July 2026 that the dealership had confirmed the parts were available and that we only needed to schedule an appointment. We scheduled and attended an appointment on the date they instructed, and the part was not there. We then contacted three separate dealerships independently; none had the seat belt buckle part in stock, and each stated it remains on back order with no availability date. The manufacturer has declined to repurchase the vehicle or otherwise resolve the matter. The vehicle is used to transport young children in the second and third rows. It has been driven very little since March 2026 because the family does not consider it safe to rely on with an unrepaired seat belt recall. No crash or injury has occurred. The concern is that a federally mandated safety remedy has been unavailable for months while the manufacturer represents that it is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755426August 7, 2026
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
After the "9C9" emissions recall update the vehicle randomly fails to respond to appropriately throttle input when attempting to accelerate into traffic. The issue is very intermittent - it may occur twice in 10 minutes or drive fine for hours. It has demonstrated both a "bucking" / stuttering / misfire feeling as well as a complete lack of any throttle response. After a few seconds of bucking, the vehicle returns to normal and accelerates smoothly with no change in throttle input. If the throttle failed to respond, pumping the pedal a few times has resumed normal operation. Situation has occurred multiple times since the update and has allowed the vehicle to roll into traffic without the ability to promptly accelerate to speed creating a safety hazard. There are no warning lights, and the dealership is unable to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754988August 5, 2026
SEATS
Driver seat moves/repositions on its own after starting vehicle. The seat will move forward, fold you forward into the steering wheel then move far back and reposition to saved setting. Also, while in reverse, the seat will move back all the way and pull you away from the brake/accelerator pedals. This is a safety issue especially while the vehicle is not in park or is in motion. This vehicle has been to a dealer for repair no less than 6 times for this issue. It is an intermittent issue and the dealer has only witnessed it once. Since the vehicle has not issued a "code" they will not attempt to fix the safety issue. Hyundai Corp. so far has been unresponsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754315August 2, 2026
VISIBILITY/WIPER
My 2024 Hyundai Palisade windshield cracked without any impact. It didnt break but we noticed the crack by chance and were alarmed to see a 10'' crack while there was no audible sound of any impact from any flying debris. There were no warning lamps, messages or there symptoms prior or post the crack. The cracked windshield hasn't been inspected by manufacturer, dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752430July 23, 2026
ELECTRICAL SYSTEM, ENGINE
ALTERNATOR FAILURE: My family and I were moving to [XXX] from [XXX]. A few hours into the drive, the vehicle battery light came on. It was intermittent though. It would be on for a little while 10-15 mins and then shut off and then repeat this process. I stopped at an Autozone and they tested the battery and it was showing a charge of 7%. I could not afford to get stranded somewhere so I went ahead and had the battery replaced, even though I suspected the alternator was going bad. We continued on the trip, but the battery light continued to turn on and off. The vehicle ultimately began losing power about 2 hours after replacing the battery, causing all the warning lights on the dash to turn on, the main center console display lost power and then I lost power steering. All of this happened while I was on the interstate, putting myself and my family in serious danger. I was able to pull the car off an off ramp and park it safely. I called a tow service to take it to the nearest Hyundai. The dealership verified the alternator was bad, but later found that the tensioner assembly had also failed and would have caused serious damage if they had not caught it. The vehicle has since been repaired under warranty, but I researched and found this is a common failed item. The vehicle only has 33,253 miles on it, and is barely 2 years old. Alternators should not fail like that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752121July 22, 2026
SEAT BELTS
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, and it was confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The contact called another local dealer, and it was confirmed that parts were not yet available, and the contact was advised of the recall process. The manufacturer was contacted and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752074July 22, 2026
SEAT BELTS
I have been trying to get the seat belt buckle recall fixed by Hyundai for many months. The dealership, Metrowest Hyundai claims that they don't have the parts to fix this. So I contacted Hyundai Corporate office and filed several complaints there. They claim that the dealership should be able to get the parts. Meanwhile, I have been in limbo. I am very serious about vehicle safety issues and have always handled recalls immediately. This is very concerning to me and I would like to have this safety issue fixed immediately. Thank you for your kind assistance in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750282July 14, 2026
SERVICE BRAKES
Unexpected shaking and longer stopping distances / unable to properly apply my brakes when I try to break over bumpy surfaces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750079July 13, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750066July 13, 2026
SEAT BELTS
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was available; however, the parts were currently on back order and only a limited number of parts were being released. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747071June 28, 2026
SERVICE BRAKES
ABS engaged unexpectedly at low speed, causing the vehicle to shake and fail to stop normally - car was shaking as I came to a stop and stopping distance was longer than normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746443June 25, 2026
SERVICE BRAKES
While crossing a railroad track, the vehicle in front of me slowed down. I applied the brakes but there was no response. I pushed even harder with excessive force and the brakes did not respond at all. I though for sure I was going to hit the vehicle in front of me when the brakes finally responded. I was traveling at about 20 miles an hour when this incident began. I know there is a recall related to the ABS brakes where a software update is intended. That recall does not indicate a safety hazard. This recall seems related since it appeared to me to be an ABS braking problem. I can tell you that it is certainly a high safety risk. My local dealer can not get me in to address the recalls for another 6 weeks and I'm concerned this may happen again. This needs to be considered a significant safety risk before serious injuries occur. I currently have 20,000 miles on this vehicle. The driving conditions at the time of the incident were dry roads surface, sunny and about 72 degrees F. About 4pm on 6-24-26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744336June 15, 2026
STEERING, ELECTRICAL SYSTEM
While driving the 2024 Hyundai Palisade, the steering wheel suddenly locks up, resulting in an immediate loss of steering control creating an immediate safety hazard. The steering wheel becomes completely rigid, making it impossible to turn left or right. This condition feels as though the power steering system has completely stopped working. Simultaneously, multiple warning lights appear on the dashboard. To avoid an accident, the driver must physically muscle the rigid steering wheel to force the vehicle onto the right-side shoulder of the road. Once safely stopped, turning the engine completely off and restarting it seems to temporarily resolve the problem. After the re-start, the warning lights disappear, and the steering wheel operates normally again. This problem (loss of steering wheel control) has occurred 5 times randomly and intermittently (each time while driving). The first 2 times this problem occurred was in September 2024 and it was taken to a Hyundai dealership and the problem was reported (repair #1 dated 9/30/2024, mileage 13603). Next, the vehicle was in the dealership for repair of the Forward Collison Light / Low Battery (repair #2 dated 11/22/2024, mileage 14899). Next, the vehicle was in the dealership for replacement of the Front Radar Sensor (repair #3 dated 12/05/2024, mileage 15353). Next the vehicle's steering wheel locked up on 9/18/2025, mileage 24370 (3rd time). Next the vehicle's steering wheel locked up on 5/24/2026, mileage 31714 (4th time). Next the vehicle was in the dealership for regular maintenance and to investigate the steering wheel lock up that occurred on 5/24/2026 (repair #4 dated 5/27/2026, mileage 31798). Next the vehicle's steering wheel locked up on 6/04/026, mileage 31946 (5th time). Next the vehicle was in the dealership to replace the steering column control module or power pack electric (repair #5 dated 6/04/2026, mileage 31985).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744081June 15, 2026
STRUCTURE:BODY
Horribly peeling under the front grill and on the grill in places that I was told would be fixed as a goodwill because it’s so bad and then was denied and never contacted back after multiple tries at corporate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743989June 14, 2026
UNKNOWN OR OTHER
I am writing to report a serious safety defect regarding my 2024 Hyundai Palisade. While driving at approximately 6 mph, the vehicle went over a bump in the road. Immediately after hitting this bump, the vehicle began violently shaking and steering out of control. This shaking did not stop or diminish on its own. I immediately attempted to apply the brakes, but the brake pedal became extremely hard to press, requiring significant physical effort to slow down. The violent shaking only ceased once I managed to bring the vehicle to a complete stop.This condition represents a severe, immediate safety hazard. I frequently have my children in the car and use this vehicle for work travel, which requires utilizing highways with speeds greater than 60 mph multiple days of the week. This failure caused a sudden loss of vehicle control and a compromised braking system. I am terrified of the catastrophic consequences if this violent shaking and brake failure happen again at highway speeds with my children inside.Component / System Failure:UNKNOWN. The exact mechanical or electronic system that malfunctioned is currently unknown. The vehicle is parked and is available for inspection upon request.Warning Lamps / Prior Symptoms:There were no warning lamps, error messages, or other symptoms of the problem prior to the failure. It occurred suddenly and without warning.Testing / Inspection Status:The problem has not yet been reproduced or confirmed by an independent service center, nor has the vehicle or component been inspected by the manufacturer, police, or insurance representatives. The incident occurred over the weekend, and I am taking the vehicle directly to the Hyundai dealership for a full safety check on Monday morning as soon as they open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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