Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11385104December 27, 2020
VISIBILITY/WIPER
WHILE DRIVING DURING SNOWFALL, SNOW ACCUMULATED OVER WIPER AREA AND BLOCKS WIPERS FROM MOVING. WE HAD TO PULL OVER ON HIGHWAY IN MIDDLE OF SNOWSTORM AND CLEAR THE WIPER AREA. EXTREMELY DANGEROUS FOR MYSELF AND FAMILY. THE WIPERS TURN OFF IF THERE'S EVEN A LITTLE AMOUNT OF RESISTANCE, AND THE HOOD DESIGN ALLOWS FOR BUILD UP ACCUMULATION OF SNOW WHERE THE WIPERS GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385147December 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE APPLE CARPLAY CONSISTENTLY DISCONNECTS AND GIVES AN ERROR ON THE SCREEN. THIS HAPPEN A LOT WHILE WAZE. IT IS VERY DISTRACTING & ANNOYING. IT DISCONNECTED ABOUT 10 TIMES IN 1 MIN ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384119December 18, 2020
VISIBILITY/WIPER
WE WERE DRIVING AT A SLOW RATE OF SPEED AND A ROCK BOUNCED UP FROM A PASSING CAR, NOT EVEN DRIVING BEHIND IT BUT PASSING HEAD ON, AND IT CRACKED THE WINDSHIELD. THESE WINDSHIELDS SEEM TO BE EXTREMELY FRAGILE AND CAN'T HOLD UP TO A SIMPLE ROCK OR EVEN PEBBLE. IN MY EXPERIENCE, I HAVE NEVER HAD A COMPLETE CRACK LIKE THIS AND THE WINDSHIELD SHOULD BE ABLE TO WITHSTAND OR ONLY PRESENT A ROCK CHIP THAT CAN BE REPAIRED VERSUS REPLACING THE ENTIRE WINDSHIELD WHICH IS VERY EXPENSIVE DUE TO THE CALIBRATION REQUIRED FOR THE SAFETY FEATURES. THIS IS VERY CONCERNING SINCE THIS WAS LOW SPEED, WHAT WILL ACTUALLY HAPPEN IF IT TOOK A HIGH SPEED IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383886December 17, 2020
UNKNOWN OR OTHER
THIS VEHICLE ONLY ALLOWS FOR WIRELESS APPLE CARPLAY CONNECTIVITY. WHEN USING THIS FEATURE, CALLS DROP CONSTANTLY, MAPS AND DIRECTIONS DROP CONSTANTLY, AND THE NAVIGATION SCREEN GOES BLACK WHILE DRIVING. THIS HAS CAUSED MAJOR DISTRACTION AND LOST CALLS/DIRECTIONS. THIS HAPPENS DESPITE ALL SOFTWARE UPDATES BEING CURRENT. THIS HAPPENS WHEN STATIONARY, IN MOTION, ON WHY OR CITY STREETS. AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383825December 16, 2020
STRUCTURE:BODY
INTERMITTENT WHISTLING SOUND AND EXCESSIVE WIND NOISE. APPEARS TO ORIGINATE FROM THE FRONT DRIVER AND PASSENGER DOORS/WINDOWS. THIS MAKES DRIVING VERY UNCOMFORTABLE AT SPEEDS OVER 50 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383847December 16, 2020
VISIBILITY/WIPER
WIPERS BECAME NON-OPERATIONAL AS SNOW SLIDE DOWN THE FRONT OF THE CARE PREVENTING THE WIPER FROM COMPLETING A FULL CYCLE. THE SNOW WAS ~3 INCHES UP THE WINDSHIELD WHICH HALTED THE WIPER IN THE DOWN POSITION. ONCE THE SNOW WAS MANUALLY CLEARED THE WIPER WAS ABLE TO COMPLETE ITS EVOLUTION AND REGAINED FUNCTIONALITY. THIS OCCURRED AT A SPEED OF 15 WHILE BREAKING DURING INCLEMENT WEATHER. NOT AN IDEAL SITUATION FOR WIPERS TO STOP WORKING BUT FORTUNATELY WAS IN A POSITION TO PULL OVER TO UNDERSTAND AND RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383438December 14, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE CAR WAS PARKED ON MY DRIVEWAY. THE WEATHER DURING THE DAY WAS 65 BUT THEN FROZE AT NIGHT. SOMETIME DURING THE NIGHT MY ENTIRE BACK WINDSHIELD SHATTERED. THERE WAS GLASS ALL THE WAY UP TO THE FRONT OF THE VEHICLE, IN THE CUP HOLDERS, EVERYWHERE. THE ARM OF THE WIPER ALSO BROKE IN HALF. THERE WAS NO EVIDENCE OF SOMETHING BEING THROWN OR ANYTHING HITTING THE CAR. THERE WAS NO OTHER DAMAGE TO THE VEHICLE BESIDES THE WINDSHIELD BEING SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383187December 12, 2020
UNKNOWN OR OTHER
I JUST BOUGHT A 2021 SEL PALISADE ON THURSDAY AND I'M HAVING PROBLEMS WITH THE APPLE WIRELESS CARPLAY CONNECTION. IT WILL CONNECT, SHOWS THE NAVIGATION APPS, AND PLAY MUSIC FOR ABOUT 5 TO 10 MINUTES THEN DROPS OUT. THEN A MESSAGE POPS UP SAYING I HAVE NO BLUETOOTH CONNECTION WITH ANY DEVICE. IF I PUSH THE HOME MENU BUTTON, HOWEVER, THE CARPLAY BUTTON IS STILL SHOWING. IF I PUSH IT I'M BACK IN CARPLAY, BUT THE BLANK OUT PROCESS REPEATS ITSELF AGAIN AFTER A FEW MINUTES. I CALLED MY DEALERSHIP SALES GUY TODAY, AND HE SAID TO SET UP AN APPOINTMENT TO BRING THE VEHICLE IN TO FIX IT, BUT ON THE PALISADE FORUM, MANY PEOPLE ARE HAVING THE SAME ISSUE AS ME WHO HAVE JUST PURCHASED A 2021 PALISADE SEL. AND CARPLAY CANNOT PLAY IF CONNECTED VIA USB CORD AS IN PREVIOUS MODELS. IF THIS BUG IS FIXED, IT'S WILL BE A GREAT FEATURE TO HAVE IN THE 2021 SEL. RIGHT NOW IT'S AN ANNOYANCE AND A SAFETY HAZARD (AS A GPS MAP MAY BE UP AND DISPLAYING THEN JUST DISAPPEARS). THIS ISSUES HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY AND CITY STREETS. I DON'T KNOW IF A SOFTWARE UPDATE IS NEEDED IN THE VEHICLE OR IF IT'S A BANDWITH ISSUE. I HAVEN'T BEEN ABLE TO REACH HYUNDAI YET TO REPORT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382817December 10, 2020
VISIBILITY/WIPER
DRIVING ON THE HIGHWAY AND A SMALL PEBBLE HIT OUR WINDSHIELD LESS THAN 1/8 INCHES(ESTIMATE BASED ON CRACK LEFT) IN DIAMETER. INSTEAD OF BOUNCING OF THE WINDSHIELD IT CRACKED THE WINDSHIELD. ATTEMPT TO REPAIR THE WINDSHIELD BY A AUTO GLASS COMPANY CRACKED IT EVEN FURTHER. THIS HAS NEVER HAPPENED BEFORE OWNING MULTIPLE VEHICLES. IN RESEARCHING THERE LOOKS TO BE OTHER COMPLAINTS FROM HYUNDAI PALISADE OWNERS ON VARIOUS SITES. WE WERE TRAVELING APPROXIMATELY 74 MPH ON A HIGHWAY IN SUNNY CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378168December 6, 2020
SUSPENSION
I PURCHASED A PALISADE 2021 LIMITED AWD TRIM FROM A LOCAL DEALERSHIP ON 12/01/2020 NIGHT. I TEST DROVE A DIFFERENT PALISADE, BUT PURCHASED THIS SPECIFIC PALISADE AS WE WERE LOOKING FOR A BEIGE INTERIOR. WE DROVE THE NEW PALISADE FOR THE FIRST TIME ON THE HIGHWAY ON 12/06/2020. IT VIBRATES AND RUMBLES ON THE HIGHWAY. IT MOSTLY COMES FROM THE REAR SUSPICION. 1) IT CONSTANTLY SHAKES AND RUMBLES WITH CONSTANT VIBRATION 2) THE SUSPICION ALMOST FEELS LIKE SEATING ON LOOSE SPRING AND CAUSES THE LOWER PORTIONS OF THE CAR TO SHAKE UP & DOWN CONSTANTLY WITH HIGH FREQUENCY. IT MAKES EVERYONE IN THE CAR SEVERELY MOTION SICK WITH LESS THAN 50 MILES OF ROAD TRIP. IT SOUNDS LIKE PALISADE 2021 LIMITED INHERITED THE VIBRATION PROBLEM FROM PALISADE 2020 [AS DESCRIBED IN TSB # 19-SS-003H].
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376952November 29, 2020
VISIBILITY/WIPER
WE WERE DRIVING ON US-27 AND A PEBBLE SIZED STONE HIT THE FRONT WINDSHIELD AND HAD CAUSED A 18 INCH LINEAR CRACK ON THE CENTER OF THE WINDSHIELD EXTENDING ALL THE WAY TO THE TOP OF THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375861November 23, 2020
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
THE CAR WAS KEEPING THE CAR CENTERED IN LANE. THERE WAS A VERY SLIGHT CURVE TO THE LANE. THE CAR DID NOT RESPOND QUICKLY. WHEN THE CAR WAS VIOLATING THE OPPOSITE EDGE OF THE LANE IT OVER CORRECTED TO GET CENTERED. THEN IT VIOLATED THE OTHER EDGE AND OVER CORRECTED EVEN MORE. THE CAR WAS OSCILLATING OUT OF LANE ON BOTH SIDES BEFORE I COULD REGAIN CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375859November 23, 2020
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I WAS TRAVELLING AT 50MPH UNDER CRUISE CONTROL WITH LANE FOLLOWING AND LANE KEEPING. A CAR DROVE PAST ME IN THE LANE TO MY LEFT AT ABOUT 65MPH. THE COMPUTER QUICKLY TURNED MY WHEELS AND SENT ME INTO THE LANE AT MY RIGHT. IT WAS A TURNING LANE AND UNOCCUPIED. THE ANGLE OF THE CAR TO THE TURNING LANE WAS STEEP. I REGAINED CONTROL OF THE CAR BEFORE IT COULD GO OFF THE HIGHWAY TO THE LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374318November 12, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DESIGN OF THE SHIFTING MECHANISM IS BACKWARDS SO THAT DRIVERS MEANING TO PUT THE VEHICLE INTO DRIVE (AND GO FORWARD) WILL EASILY CONFUSE THE BUTTONS AND PUT THE VEHICLE INTO REVERSE (SENDING THE VEHICLE BACKWARDS). THINKING ABOUT A SHIFT KNOB ON A STANDARD VEHICLE, ONE THINKS OF THE KNOB IN "REVERSE" AS BEING BACK TOWARDS THE REAR WINDSHIELD. SAME WITH A MOTORIZED WHEELCHAIR: TO GO FORWARD YOU SELECT THE POSITION IN THE FRONT, AND TO GO BACK, YOU SELECT THE POSITION IN THE BACK. THE CONFUSION HAPPENED TO ME OFTEN ENOUGH THAT I ALWAYS LOOK AT THE BUTTONS CAREFULLY BEFORE GOING FORWARD TO MAKE SURE"D" HAS LIT UP. MY HUSBAND, WHO USUALLY DRIVES ANOTHER CAR, DROVE THIS VEHICLE AND PRESSED "" BY ACCIDENT TWICE AND THE CAR OBVIOUSLY WENT BACKWARDS WHEN HE MEANT TO GO FORWARDS. EVERYONE I ASK HAS AGREED WITH US THAT THE NATURAL (AND THEREFORE MOST SAFE) ORIENTATION WOULD BE TO HAVE THE MOST FORWARD BUTTON BE DRIVE, AND THE BOTTOM TOWARDS THE BACK BE REVERSE. ALTHOUGH WE AVOIDED CRASHES, I THINK THIS DESIGN CREATES THE REAL POSSIBILITY OF MANY ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374028November 10, 2020
STRUCTURE:BODY
HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED / CONFIRMED BY THE DEALER. THAT SAID, THE DEALER WILL NOT TAKE ACTION WITHOUT ANOTHER SERVICE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372349October 30, 2020
STRUCTURE:BODY, SEATS, UNKNOWN OR OTHER
TOXIC GASEOUS CONTAMINANTS,. DEALER UNDER THE DIRECT GUIDANCE OF THE HYUNDAI CORPORATE TECHNICAL DEPARTMENT. DEALER AND HYUNDAI CORPORATION HAS MADE NUMEROUS ATTEMPTS TO REPAIR THE GASEOUS TOXIC SMELL FROM THIS VEHICLE AND SOLUTIONS ARE NOT CORRECTING THE PROBLEM. I MUST SAY I AM DISAPPOINTED HYUNDAI CORPORATION AND STIVERS HYUNDAI OWNER AND REPRESENTATIVES FAILED TO INFORM US OF THE ONGOING GASEOUS ODOR DILEMMA OF THE PALISADE LIMITED PURCHASED /DEL DAT 11AUG2020 'SICK HOUSE SYNDROME', NAUSEA, OR FATIGUE FROM EXPOSURE TO VOCS. SOME VOCS MAY EVEN CAUSE CANCER WITH A HIGH EXPOSURE CONCENTRATION. AFTER THE VEHICLE HAD BEEN CLOSED UP FOR OVER 24HOURS WE OPENED THE PALISADE AND RECEIVED A GASEOUS CHEMICAL ODOR EMANATING FROM ALL FOUR DOORS AND THE REAR HATCH WHICH WAS BOTH DEBILITATING AND FRIGHTENING. MY WIFE IMMEDIATELY HAD AN ASTHMATIC ATTACK AND CAUSED A HEADACHE WITH BOTH EVENTS REQUIRING MEDICATION . I PERSONALLY WAS CHOKED BY THE ODOR AND ALMOST VOMITED . I IMMEDIATELY OPEN ALL DOORS AND STUPIDLY TRIED TO LOCATE WHICH AREA OF THE VEHICLE THE TERRIBLE ODOR CAME FROM . IT WAS TOO STRONG AN ODOR TO DETECT ANY ONE AREA AND IT PERMEATED FROM ALL THE DOORS AND REAR HATCH. "WHAT I DID ACHIEVE WAS ENOUGH OF THE GASEOUS CHEMICAL COMPOUND IN MY MOUTH'S MUCOUS MEMBRANE AND MY AIRWAY THAT MY TASTE AND BREATH HAD THE RESIDUAL ODOR FOR OVER FOUR HOURS. THIS WAS A FRIGHTENING EXPERIENCE THAT WE CANNOT WITHSTAND AGAIN. MY WIFE CERTAINLY CANNOT WITHSTAND LIFE THREATENING ASTHMATIC ATTACKS CAUSED BY OUR BRAND NEW HYUNDAI VEHICLE, THE PALISADE I HAVE IS UNSAFE BECAUSE HYUNDAI MOTOR AMERICA CANNOT DISCLOSE TO ME WHAT CONTAMINANTS ARE CAUSING THIS TOXIC ODOR. WHAT IS IT AND WHAT LEVEL OF WHATEVER IT IS WOULD BE POISONOUS ? TECHNICAL SERVICE BULLETIN 20-BD-018H IS NON SCIENTIFIC AND NON ENGINEERED COVER UP OF HAZARDOUS HEALTH ISSUE TO ALL CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366833October 28, 2020
UNKNOWN OR OTHER
I HAD JUST LEFT THE DEALERSHIP WITH 28 MILES ON THE ODOMETER WHEN A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A ONE AND ONE HALF INCH CRACK IN THE WINDSHIELD. I WAS TRAVELING AT 45 MPH. THE WINDSHIELD HAS TO BE DEFECTIVE OR TOO THIN TO INCUR THIS DAMAGE. I WAS NOT FOLLOWING ANOTHER VEHICLE THAT COULD HAVE PROJECTED THE PEBBLE. THE MANUFACTURER SHOULD BE REQUIRED TO REPLACE THE DEFECTIVE WINDSHIELD AT IT'S EXPENSE. THIS IS NOT A CHEAP VEHICLE. I UNDERSTAND THERE IS CURRENTLY A LAWSUIT AGAINST THE MANUFACTURER TO REPLACE OTHER OWNERS WINDSHIELDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366687October 27, 2020
VISIBILITY/WIPER
AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUGH THAT WE RECALLED HEARING ANY IMPACT WHILE DRIVING. THE WINDSHIELD IS NOW A SAFETY HAZARD AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365948October 23, 2020
SEATS, UNKNOWN OR OTHER
NOXIOUS SMELL INSIDE VEHICLE OF GARLIC OR OFF-GASSING OF CHEMICALS. THE SMELL IS OVERWHELMING AND MAKES IT IMPOSSIBLE TO USE THE PALISADE UNTIL YOU HAVE AIRED IT OUT COMPLETELY. MANY COMPLAINTS ON THIS TOPIC ON MESSAGE BOARDS AND NO RESOLUTION FOR OVER 6 MONTHS. HYUNDAI WON'T PERMIT US TO RETURN THE VEHICLE AND THIS SMELL COULD BE CONNECTED TO POISONOUS CHEMICALS USED IN THE PRODUCTION OF THE LEATHER SEATING. AN INVESTIGATION MUST BE COMPLETED AS IT PRESENTS A HEALTH AND SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363993October 12, 2020
UNKNOWN OR OTHER
ONLY 2,500 MILES AND NEEDS A FULL WINDSHIELD REPLACEMENT. A SMALL ROCK HIT THE WINDOW, A SMALL CHIP WHICH IMMEDIATELY SPREAD INTO A CRACK ACROSS THE DRIVERS SIDE OF THE WINDSHIELD. AND HAVE TO WAIT 6 WEEKS TO GET IT REPLACED BECAUSE THE WINDSHIELD IS ON BACKORDER - THERE MUST BE AN ISSUE THAT A BRAND NEW VEHICLE ALREADY HAS A BACKORDER ON A REPLACEMENT WINDSHIELD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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