Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11755426August 7, 2026
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
After the "9C9" emissions recall update the vehicle randomly fails to respond to appropriately throttle input when attempting to accelerate into traffic. The issue is very intermittent - it may occur twice in 10 minutes or drive fine for hours. It has demonstrated both a "bucking" / stuttering / misfire feeling as well as a complete lack of any throttle response. After a few seconds of bucking, the vehicle returns to normal and accelerates smoothly with no change in throttle input. If the throttle failed to respond, pumping the pedal a few times has resumed normal operation. Situation has occurred multiple times since the update and has allowed the vehicle to roll into traffic without the ability to promptly accelerate to speed creating a safety hazard. There are no warning lights, and the dealership is unable to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755211August 6, 2026
ENGINE
The contact owns a 2026 Hyundai Palisade. The contact stated that while driving at various speeds, the vehicle went into LIMP Mode and decelerated to 20 MPH. After parking and restarting the vehicle, the failure was self-corrected, and the vehicle operated normally. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754988August 5, 2026
SEATS
Driver seat moves/repositions on its own after starting vehicle. The seat will move forward, fold you forward into the steering wheel then move far back and reposition to saved setting. Also, while in reverse, the seat will move back all the way and pull you away from the brake/accelerator pedals. This is a safety issue especially while the vehicle is not in park or is in motion. This vehicle has been to a dealer for repair no less than 6 times for this issue. It is an intermittent issue and the dealer has only witnessed it once. Since the vehicle has not issued a "code" they will not attempt to fix the safety issue. Hyundai Corp. so far has been unresponsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754648August 4, 2026
ENGINE
Hyundai Motor America has been notified of the safety issue through the Mississippi Attorney General’s Office, which required Hyundai to provide a written response within ten business days. Hyundai has not responded to the Attorney General, has not responded to follow‑up attempts, and has not provided any guidance or corrective action. The local dealership reports that Hyundai Corporate will not authorize warranty diagnostics or repairs, leaving the vehicle in an unsafe condition with no manufacturer support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754745August 4, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, ENGINE, SEATS
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated. The contact stated that there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The contact stated that the vehicle was consuming engine oil. The contact stated that 2–3 quarts of oil needed to be added in between scheduled oil changes. The instrument cluster independently blanked and turned on and off. Additionally, the front driver's side seat belt failed to latch as intended, and the second-row seats failed to adjust as intended. The contact stated that when the seat adjustment switch was pushed to move the seat forward, the seat was stuck in the middle. The failures occurred intermittently since the vehicle was purchased. The vehicle was taken to the dealer where the vehicle was purchased; however, the vehicle was not diagnosed or repaired. The vehicle was taken to several alternate dealers; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer where it was diagnosed with radiator failure. The contact was informed that the radiator needed to be replaced. The vehicle was repaired. The contact was informed that no other failures were found. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The manufacturer was made aware of the failure, and several cases were filed. The contact requested a vehicle buyback; however, the request was denied. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754605August 3, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Component/system, available for inspection? Rear visibility system — AVN head unit's processing of the rear camera image. On shift to reverse, screen flickers, shows blinking green, or no rear image. Vehicle available for inspection. Original camera was replaced Jan 2026 and retained by the dealer, not returned. Safety risk? Daily driver used for school pickup. Failure is warm-restart dependent — engine running, repeated shifts into reverse — which is exactly the pickup-line condition. Rear visibility is lost while children move behind the vehicle. System works reliably only after 25+ minutes shut off. Reproduced/confirmed by a dealer? Yes. Crain Hyundai of Bentonville, RO H3CS1330630, 1/13/26. Camera replaced; failure persisted. Same RO then states the head unit "IS GETTING TOO HOT" and needs replacement. No further diagnosis performed. Inspected by manufacturer, police, insurance? Not directly. Hyundai Motor America reviewed (Cases 42288449 / 42326908 / 42619220) but relied solely on dealer diagnosis and confirmed in writing 6/22/26 that it does not audit dealer measurements. No police or insurance involvement. Warning lamps/symptoms, first appearance? First reported by my wife (primary driver) in June 2025; not reproducible on demand for some time, consistent with the intermittent warm-restart pattern later documented. No warning lamps, no DTCs in any accessible module. Only symptom is the display failure itself. 60+ structured tests logged 2/2–2/9/26 documenting the warm-restart pattern. Mileage 63,679 at service. Unresolved as of 8/3/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754315August 2, 2026
VISIBILITY/WIPER
My 2024 Hyundai Palisade windshield cracked without any impact. It didnt break but we noticed the crack by chance and were alarmed to see a 10'' crack while there was no audible sound of any impact from any flying debris. There were no warning lamps, messages or there symptoms prior or post the crack. The cracked windshield hasn't been inspected by manufacturer, dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754145August 1, 2026
SEAT BELTS
Recall was issued 9/11/25. As of 8/1/26 Hyundai still tells me they do not have the parts. Passengers have had difficulty getting seat belts to latch properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754052July 31, 2026
ENGINE
On or about XXX I brought my vehicle into the dealership as my 2020 Hyundai palisade suffered a severe, sudden engine malfunction while driving at highway speeds. The vehicle began shaking violently, losing power, and making loud mechanical noises forcing me to navigate dangerous highway traffic to get it to the dealership. Prior to the failure, in XXX, the vehicle was brought into an authorized dealership as the vehicle would not drive properly, very slow acceleration and the vehicle feeling like it was stalling causing a danger to the road. . The dealership performed an inspection on the vehicle and diagnosed "carbon buildup due to mileage and age," they performed an authorized emissions software update, changed the oil, and performed a paid fuel injection cleaning. The dealership did not issue a safety warning or advise against driving the vehicle long distance back to [XXX]. A few months after this service, the vehicle suffered total engine failure. Professional teardown of the Hyundai Lambbda ll V6 engine show that unresolved carbon buildup and software defects lead to piston ring failure, severe misfires, oil starvation, and sudden loss not motive power. Operating a vehicle experiencing severe mechanical shaking and power loss at highway speeds poses an immediate risk of an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753975July 31, 2026
SERVICE BRAKES, HYDRAULIC
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was towed to a salvage yard and declared a total loss by the insurance company. The manufacturer was made aware of the failure. The contact stated that prior to the crash, the vehicle had been taken to the dealer for the brake failure, and the dealer performed a brake inspection and passed the vehicle. The failure mileage was approximately 16,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11753809July 30, 2026
SEAT BELTS
Please provide status of solution to this recall, recall goes back to 2025. ***Not waiting for incident, injury or much worse a fatality to happen. *** Your website states the importance of seat belts; we all know the importance of seat belts. Why is this still an open recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753595July 29, 2026
SEAT BELTS, LANE DEPARTURE: ASSIST
unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753586July 29, 2026
UNKNOWN OR OTHER
We purchased this used 2022 Hyundai Palisade SLE vehicle on XXX at a Nissan dealership with 95,492 miles. While my spouse was driving the vehicle on the highway on XXX the failed child safety lock alarm notification displayed on the screen and the 2nd row actuators began flicking on and off, like it was exorcist. My [XXX] toddler with special needs rides in the back so we were concerned the doors might pop open if they were not locking properly. We took picture of the alarm display. The next day XXX, before we signed the sales contract , we informed the dealership of the safety hazard. They proceeded to take vehicle back and we hav a loaner vehicle in the meantime. After a week, we were informed that the Hyundai dealership did not find anything wrong with the door locks. When we proceeded to pick up the Palisade on XXX, we were able to recreate the problem right away before even driving the vehicle. All we did was unlock the suv, and when we attempted to open the back doors, the actuators kept clicking on and off on both doors on the 2nd row of the suv. We again told the dealership that it was re-occurring. I emailed and texted pictures and video to the sales representative Carlos Cortez, the finance rep Ruben Mendoza and the service manager Mike Moore. Mike contacted me next day early morning via telephone, they could not recreate the problem and would consult with a Mastertech. I explained that all we did was unlock the suv with the fab and tried opening the 2nd row door manually and the exorcist possession of the actuators reocurred. I also emailed him the Palisade Forum weblink: [XXX] that shows that shows that this is occurring to many other Palisade and Santa Fe owners and they have been some repairs done such as replacing wiring harness , actuators and windows to fix the problem. SUV is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753534July 29, 2026
ENGINE
Excessive oil consumption. Oil tank empty at 3 oil changes. Car was stalling at stops. Oil was empty 5000 miles prior to next suggested oil change. No low oil indicator light alarm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753118July 27, 2026
ENGINE, POWER TRAIN
In May 2025, I contacted Hyundai regarding excessive oil consumption in my 2021 Palisade. In June, Hyundai directed me to take the vehicle to a dealership for testing. Under TSB 23-EM-008H ([XXX]), a failed oil consumption test requires engine replacement. My vehicle is covered under Hyundai’s 10-year/100,000-mile powertrain warranty. I have provided complete maintenance records and receipts for every oil change since purchasing the vehicle. Despite this, Hyundai has repeatedly denied my claim, citing maintenance issues and gross negligence without justification. Hyundai’s own guidance states that oil changes may be performed every 7,000 to 10,000 miles under normal conditions. The repeated testing process has worsened the engine condition. In addition, the dealership has returned the vehicle with missing bolts, oil-related issues, and damage resulting from an improper rear window film installation. I have made numerous attempts to resolve this matter and obtain the warranty coverage to which I am entitled, but Hyundai and the dealership have failed to do so. I am requesting one of the following remedies: (1) a full engine replacement in accordance with the warranty and TSB requirements, (2) a replacement vehicle of equal or greater trim level, or (3) reimbursement of all costs associated with leasing, purchasing, maintaining, and repairing this vehicle. We purchased this vehicle based on Hyundai’s reputation, ratings, and promise of “America’s Best Warranty.” We still like the vehicle itself, but the ongoing mechanical issues and Hyundai’s handling of this claim have been unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753100July 27, 2026
SEATS
The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked and unoccupied, while attempting to place the third-row seats down for her son's girlfriend to enter the vehicle, while setting the seat, the contact became aware that the sensor for the seat had failed, causing the seat to continue to fold down independently. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,958.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752730July 24, 2026
POWER TRAIN, ENGINE, SUSPENSION
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752492July 23, 2026
SEAT BELTS
Following a recall repair on the rear seatbelt assembly of a 2023 Hyundai Palisade, a severe safety design defect was discovered. The replacement buckle installed by the dealer lacks proper flexibility and clearance. Consequently, when the second-row seats are folded down, the seat frame directly crushes and structurally damages the rigid plastic buckle, as the component cannot clear its designated protective slot. This issue presents an extreme safety risk. The second-row seatbelt buckle is now cracked, crushed, and structurally compromised, rendering the restraint system unsafe and unusable for rear-seat passengers, including my young children. In the event of a collision, a structurally damaged buckle could fail to hold, leading to severe injury or ejection. There were no warning lamps or symptoms prior to failure; the damage was only discovered after folding the second-row seats down. The failure is 100% reproducible every time the seat is folded due to the geometry and lack of movement in the installed recall component. The vehicle was brought to an authorized dealership service center, where the damaged component was physically present and inspected. While the dealer confirmed the buckle is physically crushed and left the service order open, both the dealership and manufacturer customer support have refused to correct the installation or replace the damaged safety part under warranty, falsely claiming normal wear and tear. The vehicle is available for immediate inspection upon request. This complaint is being filed because a manufacturer safety recall repair directly caused a vital restraint system to self-destruct during normal vehicle operation (folding seats), and the manufacturer is refusing to remedy the compromised safety equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752463July 23, 2026
AIR BAGS, UNKNOWN OR OTHER
What happened: A franchised Hyundai dealership installed aftermarket window tint on a new 2025 Hyundai Palisade Calligraphy Night Edition prior to sale without disclosing it as a dealer add-on. When the vehicle was brought in for an active manufacturer safety recall concerning the rear quarter-window glass, the dealership informed us that the official factory recall remedy (applying a protective safety film) cannot adhere to window tint. Because the dealer-installed tint prevents the recall protective film from adhering, the dealership was unable to perform the safety recall unless the window tint was permanently removed or omitted. Component involved: Rear quarter-window glass and safety recall protective film. The vehicle and windows are available for inspection upon request. Safety Risk: The official Hyundai safety recall addresses an issue where the rear quarter-window glass poses a potential safety risk. Because the dealer-installed modification physically prevents the application of the recall safety film, the vehicle remains without the manufacturer's required safety recall remedy. Furthermore, dealership service personnel initially advised us to simply waive or decline the safety-related recall rather than resolving the modification conflict, leaving a potential safety hazard unaddressed. Dealer Confirmation & Inspection: The issue was confirmed by the authorized Hyundai dealership's service department and Service Director in writing. They verified that the recall film and the pre-installed tint are physically incompatible and that the recall remedy was omitted as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752430July 23, 2026
ELECTRICAL SYSTEM, ENGINE
ALTERNATOR FAILURE: My family and I were moving to [XXX] from [XXX]. A few hours into the drive, the vehicle battery light came on. It was intermittent though. It would be on for a little while 10-15 mins and then shut off and then repeat this process. I stopped at an Autozone and they tested the battery and it was showing a charge of 7%. I could not afford to get stranded somewhere so I went ahead and had the battery replaced, even though I suspected the alternator was going bad. We continued on the trip, but the battery light continued to turn on and off. The vehicle ultimately began losing power about 2 hours after replacing the battery, causing all the warning lights on the dash to turn on, the main center console display lost power and then I lost power steering. All of this happened while I was on the interstate, putting myself and my family in serious danger. I was able to pull the car off an off ramp and park it safely. I called a tow service to take it to the nearest Hyundai. The dealership verified the alternator was bad, but later found that the tensioner assembly had also failed and would have caused serious damage if they had not caught it. The vehicle has since been repaired under warranty, but I researched and found this is a common failed item. The vehicle only has 33,253 miles on it, and is barely 2 years old. Alternators should not fail like that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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