Hyundai Kona Complaints

964 consumer complaints on file.

#11557134November 27, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
Horn is not working. When the horn is pressed from the driver's seat, no noise is made. Checked fuse in engine fuse box compartment. 15A fuse is ok (not blown, etc). Checked with spare 15A and that did not work either. Reported problem to dealership and they plan to investigate and repair. Google search indicated this is not the first Hyundai Kona to have this issue. This should be more looked into by regulatory boards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556710November 24, 2023
ELECTRICAL SYSTEM, ENGINE
In May 2023 after washing and vacuuming my car, it would not start. The battery appeared dead. I waited and tried periodically, and after about three tries, It started. This happened a couple more times, but always restarted and appeared to recharge. I did not drive the car from June - October, and asked my son to start it periodically while I was away. He tried in Mid June and battery was dead and had to be jumped. The same thing happened in Aug and Sept. Unfortunately, by the time I returned and could get in into Hyundai, it had been 38 months since my purchase. in October the battery seemed to be okay, but the horn did not work. Also, the windshield washer only trickled out and then nothing came out. I made appointment as I had also had a recall on the safety/theft issues. In November, Hyundai of Bradenton, Florida's Serviceman, Mark told me that I needed a new battery which was no longer under warranty and they replaced the horn as it was covered. He said the windshield washer unit was clogged. I chose not to pay $340 for a battery and $80 to unclog windshield washer unit from them. I just feel something is off. On my drive home, the radio came on without prompt. I turned it off, and it came back on seconds later. I turned it off again, and it stayed off. My car is immaculate, and covered when not in use. There is definitely and issue. My Kona only has 21,000 miles on it. Thank you for helping me with this. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555589November 17, 2023
POWER TRAIN
Been waiting six months for Hyundai part to fix a fire hazard. They knowingly installed a defective part during manufacturing of the vehicle. A scared to drive the car knowing it can catch fire at any moment. Hyundai refuses to compensate in any way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555097November 14, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear door Latch opens while vehicle is moving and I've have taken it to service and they don't know what failure is al about.Its a manufacture failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554821November 13, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway on an extended trip my cruise control dropped its speed from 71 to 65 without warning. On one occasion it happened while I was in the passing lane with a lot of traffic behind me. It created a very dangerous situation before I could get into the right lane. Another incident was when again I was driving along, no one in front of me, beside me or behind me and the speed dropped once again. Had I been in traffic who knows what would have happened. I have turned the automatic breaking system off because while on a trip I was in the right lane when a car cut me off. The breaks went on and the car went totally out of control! I have filed a complaint with Hyundai and after waiting 8 weeks for a call regarding my case number they refuse to acknowledge that it is a manufacturing issue. I have had the vehicle into the dealer 3 times and they have not been able to replicate it by driving around the area, but have not taken it out on the highway at a higher speed which is when it occurs and when one would use the cruise control. I have only 9,000 miles on the car at this point and no remedy in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554623November 11, 2023
POWER TRAIN
Vehicle hesitates and does not accelerate from a complete stop, then jerks and changes into 2nd gear. Same hesitation and lack of power to accelerate occurs at 3rd gear. Causes a near accident when the car would not accelerate as I pulled into normal traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553420November 3, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hyundai West (10611 W Arthur Ave., West Allis, WI 53227), and was informed that parts might be available in two to three weeks after being taken in for service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553132November 2, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM, ENGINE
I was sold a car with 1 unprepared safety recall and 22 technical service bulletins. In addition to was previously salvaged sue to collision, hail, flood and fire. The vehicle also was a 2019 made into a 2018. When the ecm was reprogrammed the new vin was wiped clean and altered. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11551145October 21, 2023
POWER TRAIN
Transmission stutters and slips between 1-2k rpms, especially at low speeds and in stop and go traffic. I took my vehicle to the dealer. At less than 20,000 miles they said transmission wear is at 85%. Unacceptable performance and concerning that this will continue to degrade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548719October 6, 2023
STEERING, LANE DEPARTURE: ASSIST
While driving at 60 miles per hour on an interstate, the car's steering system took control of the car and made a quick "S" maneuver. It took all of my strength to maintain control of my car. This incident lasted for just a second or two but it was potentially very dangerous to me (the driver of the car) and to nearby cars (and their drivers). The vehicle is available for inspection. I just reported the incident to to Hyundai and haven't heard back from them. There seemed to be some kind of red warning message on the computer screen, but I couldn't read it because I was so busy fighting the steering wheel for control of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548762October 6, 2023
ENGINE
Pulled into driveway and saw smoke coming from engine. Popped hood and saw engine block was on fire. Quickly closed the hood and called 911. Within a few minutes the car was completely engulfed. I just had the car serviced a few days earlier and prior to that i had the 60k mile maintenance service done. There was around 63k miles on the car.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11548339October 4, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547485September 30, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started directing the car to the side of the road to park. As I was guiding the car to a stop, with my foot on the brake, I was about 12 ft. from the car in front of me when the car suddenly accelerated. The vehicle accelerated for approximately 10 ft. before the anti-collision system auto-braked the car just prior to impacting the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547495September 30, 2023
ELECTRICAL SYSTEM
I have a 2018 Hyundai Kona, with approximately 42,000 miles on it. The right front passenger door began having problems sometime in 2022. When I first inquired about the door at Riverside Hyundai, I was advised that the problem might be covered under warranty. I did not have the problem diagnosed at that time. Today, I had the problem diagnosed, and I was advised that the repair would cost $453.00, with parts and labor. After Googling the problem, I discovered that quite a few Hyundai owners have a problem with their door locks. I wanted to report the problem since it seems ongoing, and Hyundai has not provided a satisfactory resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547336September 29, 2023
AIR BAGS
The air bags didn’t deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11547072September 28, 2023
ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, the message "Service Oil Change" was displayed. The vehicle was taken to the local mechanic who discovered metal shavings in the engine oil. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546966September 27, 2023
STEERING, ENGINE
At a stop sign, or red light, car bucks, then accelerates. Steering column is making noise. Took car to dealership..stated they can't look at my car until October 31st, 2023! My car only has 16k miles. If this is a dangerous issue, especially the steering colum noise (possibly a bearing issue or rack and pinion problem)..why am I having to wait until October??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544994September 17, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
The vehicles horn randomly decides not to work. The horn has been replaced once, but the same wiring was kept the same. The vehicle is going back after a few months due to horn malfunction again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544847September 15, 2023
FUEL/PROPULSION SYSTEM, ENGINE
The vehicle began making a clicking/ticking sound under acceleration and deceleration. The noise progressively worsened until The dealer diagnosed the motor as failing internally and replaced it under warranty. Several people online in forums have experienced the same issue, some cases resulted in the reduction gear catastrophically failing causing the vehicle to suddenly stop accelerating. I worry that this issue may result in more sudden drivetrain failures because of how widespread the problem is. Hyundai does not seem to have a definite solution as the noise comes back for many owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543580September 9, 2023
SERVICE BRAKES
I was driving at about 45mph and my vehicle brakes suddenly stopped responding. The car alarms went crazy and said "regenerative brake failure" which is fine and all, but why the hell would the regent failing impact my ability to stop entirely? I could not get the vehicle to respond by pumping the brakes, so I put my flashers on and rolled into a lot and thankfully didn't kill anyone. Rolled into an uphill spot, thanked the curb, and engaged the ebrake which I'm not sure actually worked. The brake was both firm and soft when pressed. That was terrifying and I was literally just on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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