Hyundai Kona Complaints

964 consumer complaints on file.

#11632461December 26, 2024
ENGINE
The vehicle has lose of acceleration while driving.. On Freeway the gas pedal loses acceleration. Lift off gas it accelerates then loses acceleration again. (4 times in a row) It was a big safety issue. There was no where to pull off. I made it to the nearest exit and took backroads home. Took it to Dealership they couldn't replicate the issue. I contacted Hyundai and they had the car sent back to dealership and so far they can't replicate it. It has done this numerous times, at different times and speeds. The car is now at the dealership for the second time (since the 17 of December) There were NO WARNING LIGHTS so dealership says hard to diagnose the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632369December 26, 2024
UNKNOWN OR OTHER
Horn stopped working for third time. Replaced by dealership twice, awaiting parts for third repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632086December 23, 2024
ELECTRICAL SYSTEM
The cars battery drains to the point that it will not start or allow entry into the vehicle. This happens when vehicle is sitting and not running. All lights, screens, etc. are off when this happens also
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631411December 18, 2024
UNKNOWN OR OTHER
HORN STOPS WORKING. IT STOPPED WORKING ABOUT A YEAR INTO OWNING THE CAR, THEN AGAIN A FEW WEEKS LATER. THE HORN SEEMS TO STOP WORKING AFTER WINDSHIELD WIPER FLUID IS REFILLED; NOT SURE IF IT'S RELATED THOUGH. I HAVE BEEN IN SITUATIONS WHERE I NEEDED TO USE THE HORN BUT WAS UNABLE TO BECAUSE IT WAS CONSTANTLY NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631039December 16, 2024
EXTERIOR LIGHTING, INTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2025 Hyundai Kona. The contact stated while driving 38 MPH, the exterior lights, taillights, daytime running lights, and interior lights became inoperable for two and a half seconds. The seat belt light flashed. Additionally, the seat heater and steering buttons were switched off and then reset. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630822December 15, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
During the winter the vehicle does not produce heat. There is a knocking sound from under the dash and only cold air comes out of all the vents. When it was 20 degrees out I measure 35 degree air out the vents over the couse of an hour drive. The car has been to the dealer multiple times for this issues. They have acknowledged the problem and have tried replaing different parts but the problem still occurs. It's very cold in the car when it's below freezing outside and it's difficult to clear the windows of fog, frost, and snow with no heat. The HVAC system will make the knocking sound when turing on the car and sometimes when driving also. Trying to adjust the temperature will sometimes trigger the noise. I feel the knocking sound and lack of hear are related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630714December 14, 2024
ENGINE
Check engine light came on and car lost power while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630759December 14, 2024
ENGINE
It seems to be an issue with the camshaft and/or timing. It has a permanent diagnostic trouble code for p0017 and p0014 (two issues that they have claimed to have fixed twice now by replacing my engine). Due to this issue, I was stranded on the side of a busy road for multiple hours at night way back in March. This issue has been repeatedly “fixed” but the code readers keep showing it and the check engine light has never turned off. Hyundai of Danbury has looked at it multiple times and has replaced the engine twice in an attempt to fix it. However, both times I got engines with the same issue. Both times I brought it to a Hyundai Dealership to be fixed. There was no warning when my car broke down the first time. It just stopped in the middle of a busy road. No noise or smell or smoke. Once I got it towed to Danbury Hyundai, they replaced the engine (March 3 - April 24) and it started up again but the check engine light was on. It has been replaced twice and both times the light was on. It was replaced a second time between July 3rd and October 20th. I only have one car and needed friends and family to bring me to and from work (1 hour away) every day while the dealership worked on my car. A camshaft or timing issue should not take 5 months to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630575December 13, 2024
BACK OVER PREVENTION
The contact owns a 2021 Hyundai Kona Electric. The contact stated while the vehicle was parked, the rearview camera became inoperable. The contact stated that the image on the rearview camera went blank. There was no warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed and determined that the tailgate wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to pay for 60 percent of the parts and labor cost to repair the vehicle. The contact declined the offer provided by the manufacturer. The approximate failure mileage was 86,612.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630438December 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Hyundai Kona Electric. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the failure worsened while driving up an incline. The contact stated that on one occasion during the failure, the vehicle hesitated and the driver behind had to swerve and ended up striking the rear of another vehicle. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure and was in communication with the dealer. The vehicle was not repaired. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630420December 12, 2024
ELECTRICAL SYSTEM:ADAS, ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630183December 11, 2024
UNKNOWN OR OTHER
Antenna is poorly designed and falls off. A quick internet search shows this is a common problem across thousands of Hyundais and Kias (same company). Because drivers are more and more dependent on GPS and radio based emergency notification AND vehicles more and more depend on interactive troubleshooting and reporting this is a safety issue. The manufacturer is aware of it, and it should at the very least be covered under warranty. Because it is a wide spread problem that many dealers appear to be refusing to repair even under warranty it should be a recall issue. My local dealer denied it was a warranty issue, but I have appealed their decision with Hyundai. It should be a safety recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630098December 11, 2024
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
The contact owns a 2021 Hyundai Kona. The contact stated while driving at undisclosed speeds, the vehicle started accelerating slowly. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was an abnormal dinging sound coming from the vehicle. There was no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced, and the vehicle was experiencing excessive oil consumption. The mechanic recommended additional testing. The contact declined the additional diagnostic test. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628840December 4, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated upon starting the vehicle, the vehicle made an abnormal sound. Additionally, the contact stated while driving at various speeds, the vehicle made an abnormal knocking and clicking sound. The contact stated that the vehicle had experienced engine hesitation intermittently, and the failure became permanent. The contact stated that the vehicle was experiencing excessive oil consumption. The contact had noticed that the oil level was significantly low, and the oil was significantly black at 500 miles after an oil change. The contact stated that on other occasions, the oil was significantly black while at the normal full. The contact stated that while his wife was driving 20 MPH uphill, the vehicle stalled and started rolling backwards. Several unknown warning lights were illuminated. The vehicle lost power steering and braking functionality, causing the driver to lose control of the vehicle. The vehicle then slowly rolled back off the road and struck a small tree. The contact did not sustain any injuries. The vehicle was restarted after an hour and half. The contact stated that the vehicle stalled while driving 10 MPH on another occasion and was able to restart after 15 minutes. The vehicle was taken to the dealer, where the fault codes were cleared; however, the failure persisted. The vehicle was taken to the dealer, where DTC: P0301 was retrieved. The dealer diagnosed that cylinder #1 had a misfire due to the valve cover gasket leaking oil into cylinder #1. The dealer determined that the valve cover gasket, the spark plugs, and the oil filter needed to be replaced. Additionally, the dealer recommended an engine restoration and fuel induction service. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628654December 3, 2024
ELECTRICAL SYSTEM, ENGINE
Twice my car wouldn't come on at all. The first time they put a new battery in even though I had it only 2 weeks and it's a 2024. The second time was today. The engine would not come on. My inside lights were blinking but the car wouldn't start. The lights went out on the inside but when I went outside the car, my outside light were blinking real fast. This lasted for about 15 minutes and then they went dead. The whole car was dead and had to be towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628376December 2, 2024
UNKNOWN OR OTHER
Sunroof on Hyundai Kona spontaneously exploded in cold weather driving on the freeway early in the morning after being parked in the warm garage overnight. Read about a class action lawsuit for Hyundai panoramic sunroofs but Kona is a standard sunroof; however, cases seem the same in terms of spontaneous explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628026November 30, 2024
COMMUNICATION:MANUFACTURER TELEMATICS
Bluelink stopped working shortly after purchase of vehicle, hyundai will not fix it and bluelink will not fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625817November 18, 2024
STRUCTURE:BODY, ENGINE, SEATS
The suspension its really soft i dont feel safe driving on the freeway, the engine its 10000 miles its knoking already ,leather seats leather its coming out already transmission hits really hard all the plastic paint body panels around looks like it have dents on the plastic already
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624680November 12, 2024
ENGINE
On 10/4/2024 I was driving my 2022 Hyundai Kona SEL (61, 492 miles on odometer) with a cruise control set at 75 mph for my morning commute into work. I was approx 15 miles away from my house and at least 7 miles away from my place of employement. Suddenly and without warning the engine revved to beyond 4500 RPM and shut off. The lights on the dashboard all lit up and a message flashed on the screen stating engine cut off, turn off car and restart. I was surrounded by several cars at this time. I was able to navigate to the shoulder of the 2 lane road I was on and bring the car to a stop. When I tried to turn the car back on it would not. I had the car towed to the dealership. First they had to replace the battery as they stated there was not even enough juice in the battery to update the onboard computer for diagnostic. Then, after a week of waiting, I called and was informed that the engine was deak (advisor used the phrase "the engine when clunck"). As of today, 11/12/2024, I do not have a full diagnosis for the engine failure as the dealership has yet to inform me even though I have submitted multiple requests through various means. Service advisors states that the engine will be covered under the CPO warranty. At the time of the incident, the engine had not given any indications of any issues (like noices, stalls, etc). My sister had driven the car two days before and said it was driving fine. I had had the oil changed a week before and the tech did an inspection at that time and all parts were in working/good condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624004November 7, 2024
ELECTRICAL SYSTEM
Parasitic draw on battery. Service departments cannot find its location. Manufacturer was notified .the safety issues. We never know when the car will shut off while driving or start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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