Hyundai Entourage Complaints

288 consumer complaints on file.

#10238773August 18, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE ALSO NOTICED THAT THE RADIO/CD/TAPE DECK WOULD NOT PROPERLY LOAD THE TAPES/CD'S. HE TOOK THE VEHICLE TO THE DEALER ON EIGHT OCCASIONS AND THEY REPLACED THE BATTERY, RADIO, AND THE PURGE VALVE DUE TO A POSSIBLE ELECTRIC SHORT IN THE RADIO SYSTEM. HE RECENTLY HAD THE VEHICLE REPAIRED AND IS WAITING TO DETERMINE IF THE REPAIR WAS SUCCESSFUL. THE FAILURE MILEAGE WAS 126 AND CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238341August 14, 2008
ELECTRICAL SYSTEM
BRAND NEW 2007 KIA SEDONA EX. VARIOUS ELECTRICAL COMPONENTS WOULD FAIL TO WORK SPORADICALLY. THE ISSUE STARTED ALMOST IMMEDIATELY AFTER HAVING BOUGHT THE CAR. AFTER NOT DRIVING CAR FOR THREE DAYS, CAR WOULD NOT START. WOULD JUMP THE CAR AND IT WOULD HOLD THE CHARGE FOR TWO DAYS, THEN DIE. THEN IT WOULD HOLD THE CHARGE FOR ONE DAY AND DIE. TOOK THE CAR INTO HYUNDAI ON 7/14 BUT THEY COULD NOT FIND ANY PROBLEM. ALSO COMPLAINED ABOUT THE ELECTRICAL PANEL IN THE ROOF HAVING A LEAK. HYUNDAI ORDERED A PART BUT IT'S BEEN OVER THREE WEEKS AND IT HASN'T ARRIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237685August 11, 2008
UNKNOWN OR OTHER
ONE DAY THE AUTOMATIC SLIDING PASSENGER SIDE DOOR DID NOT OPEN. I TURNED POWER OFF AND A FEW DAYS LATER BROUGHT IT TO DEALER FOR REPAIR. THAT WAS JUNE 19, 2008, TODAY IS AUGUST 11 2008 AND I STILL DO NOT HAVE MY CAR BACK. THEY HAVE REPLACED THE BCM, DOOR ASSEMBLY SWITCH, REPROGRAMMED KEY FOBS, AMONGST THE REPAIRS. NOW THEY FINALLY BROUGHT AND ENGINEER IN AND THEY ARE WORKING ON REPLACING THE FLOOR WIRING HARNESS - STILL NO GUARANTEE THE PROBLEM WILL BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237777August 11, 2008
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
POWER SLIDING DOORS DO NOT CLOSE PROPERLY. THE DOORS WILL INTERMITTENTLY TRY TO CLOSE TOO FAR AND AN ALARM WILL SOUND TO SIGNAL THAT THE DOORS DID NOT PROPERLY CLOSE. IN SOME INSTANCES, THE DOOR WILL OPEN AGAIN. THIS OCCURS WITH BOTH THE RIGHT AND LEFT SLIDING DOOR. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS ON LEVEL GROUND OR UNEVEN GROUND. WE HAVE HAD THE VAN IN FOR THIS FIX ON THREE SEPARATE OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236889August 4, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STEERING
TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE SLIDING DOORS ON HER VEHICLE WOULD NOT REMAIN CLOSED. ON ONE OCCASION, THE DRIVER'S DOOR OPENED WHILE DRIVING AT AN UNKNOWN SPEED. SHE PUSHED VARIOUS BUTTONS ON THE DOOR IN AN ATTEMPT TO KEEP IT CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY REPLACED THE LATCHING MECHANISMS AND SLIDING DOOR LOCK MODULES; HOWEVER, THE FAILURE CONTINUED TO PERSIST. THE MANUFACTURER STATED THAT THEY WOULD BRING IN A MECHANIC FROM CALIFORNIA WHO WOULD DETERMINE THE CAUSE OF THE FAILURE AND THEY WOULD NOT RETURN THE VEHICLE UNTIL IT WAS REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 23,017 AND FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATE 10/01/08 *CW THE POWER SLIDING DOOR, DID NOT OPEN OR CLOSE. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEED. UPDATED 10/02/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236731August 2, 2008
LATCHES/LOCKS/LINKAGES
2007 HYUNDAI ENTOURAGE. PURCHASED IN SPRING '07. BOTH SIDE/SLIDING DOORS ARE AUTOMATIC AND WITHIN A FEW MONTHS OF PURCHASE THEY BEGAN TO HAVE DIFFICULTIES CLOSING. THEY WOULD NOT BE ABLE TO CLOSE AND IMMEDIATELY OPEN AGAIN. THE RIGHT SIDE MORE SO THAN THE LEFT. IT CAN TAKE UP TO 20 ATTEMPTS TO CLOSE THE RIGHT SIDE AT TIMES. WHEN IT BECAME AN ANNOYANCE, MEANING IT OCCURRED ALMOST EVERYDAY WE BROUGHT THE VEHICLE IN TO THE DEALER EARLY THIS SPRING. THE FIRST VISIT THEY NEEDED A SPECIAL ORDER PART AND WE RETURNED SEVERAL WEEKS LATER WHEN THE PART WAS IN. THEY REPLACED SAID PART ON BOTH SIDES. SINCE THE REPLACEMENT, THE DOORS ARE STILL HAVING DIFFICULTIES CLOSING, RIGHT SIDE MORE OFTEN THAN LEFT. IT BECAME MORE THAN JUST AN ANNOYANCE BUT AN ACTUAL MAJOR SAFETY ISSUE LAST WEEK WHEN THE RIGHT SIDE DOOR CLOSED (AFTER 15-20 ATTEMPTS), BUT AS MY WIFE WAS PULLING OUT OF THE SPACE, THE DOOR OPENED ON ITS OWN WITH MY TODDLER SON SITTING RIGHT THERE. FORTUNATELY SHE WAS NOT DRIVING IN TRAFFIC YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234475July 15, 2008
LATCHES/LOCKS/LINKAGES
POWER DOORS DO NOT OOPERATE PROPERLY. IF ON AN INCLINE WHEN I SHUT THEM THEY AUTOMATICALLY OPEN BACK UP. ALSO, THE AUTOMATIC DOOR OPENER WHEN THERE IS AN OBSTRUCTION DOES NOT WORK WHEN A CHILD'S HAND IS THE OBSTRUCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228133May 18, 2008
ENGINE AND ENGINE COOLING
THIS VEHICLE WAS PURCHASED NEW IN AUGUST OF 2007. THE CAR BATTERY HAS GONE DEAD 3 TIMES FOR NO APPARENT REASON. ALL THE DOORS WERE CLOSED AND NO LIGHTS LEFT ON. IT WOULD JUST BE DEAD. THE DEALERSHIP HAS REPLACED THE BATTERY AND SUPPOSEDLY TESTED ALL OF THE ELECTRICAL SYSTEM AND FOUND NOTHING EACH TIME IT WAS BROUGHT BACK TO A HYUNDAI DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221112March 13, 2008
ELECTRICAL SYSTEM, AIR BAGS
WE BOUGHT A NEW HYUNDAI ENTOURAGE IN 07 THE FRONT TIRE WILL NOT HOLD AIR. THE KEY LESS REMOTE ENTRY HAS BEEN REPLACED AND IS STILL NOT WORKING. THE VAN WAS IN A ACCIDENT INVOLVING A POLE. THE VAN WAS GOING ABOUT 35 SLIDE ON ICE AND SMASHED THE HOLE FRONT END OF THE VAN. THE AIRBAGS DIDN'T DEPLOY BUT THE LIGHT FOR THE AIRBAGS IS ON. POSSIBLY INDICATING THEY DID DEPLOY BUT DIDN'T. WE THINK THIS COULD BE ALL ELECTRICAL. SOMEONE FOR HYUNDAI MOTOR AMERICA WILL BE OUT TO LOOK AT THE VAN IN 45 DAYS. WE WOULD LIKE THE VAN TOTALED. DUE TO NOT FEELING SAFE WITH THE AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10220375March 7, 2008
SEAT BELTS
12 YR. SITTING IN 3RD. ROW PASSENGER SIDE GOT "MIDDLE" SEAT BELT TANGLED AROUND HIS NECK. HE WAS UNABLE TO BREATH, I COULDN'T GET BELT UNTANGLED AND THE SEAT BELT DIDN'T HAVE ENOUGH SLACK TO GET IT OFF OF HIM. I HAD TO CUT THE SEAT IN ORDER FOR HIM TO BREATHE. I WAS UNAWARE THAT IT COULD BE RELEASED WITH A POINTED OBJECT THAT CAN BE PUSHED INTO A TINY SILVER AREA WHICH RELEASES IT. HE IS FINE, BUT IT WAS VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10215737January 23, 2008
TIRES, WHEELS:RIM
TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED RIPPLES ON THE RIGHT SIDE OF THE QUARTER PANEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY KEPT AND REPAIRED IT FOR TWO WEEKS. SHORTLY AFTER SHE RETRIEVED HER VEHICLE, SHE NOTICED A SEVERE VIBRATION WHEN DRIVING OVER 55 MPH. THE VEHICLE WAS RETURNED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO BENT RIMS. THE TIRES AND RIMS WERE REPLACED, BUT THE FAILURE WAS NEVER FULLY CORRECTED. THE VEHICLE HAS SINCE BEEN TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY STATED THAT NOTHING ELSE COULD BE DONE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,300 AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213676January 4, 2008
STRUCTURE:BODY:DOOR
I HAVE A 2007 HYUNDAI ENTOURAGE GLS (BASE MODEL WITH MANUAL DOORS). I HAVE TALKED WITH THE DEALERSHIP AND THE MANUFACTURER TO NO AVAIL. MY CONCERN IS THAT IF THE 2ND ROW WINDOWS ARE ROLLED DOWN AND YOU OPEN THE 2ND ROW DOOR(S), THERE IS NOTHING TO STOP THE DOOR FROM RAPIDLY BOUNCING BACK AND SLAMMING SHUT. IN OTHER WORDS, IF YOU ARE ON AN INCLINE WHAT SO EVER (HOOD LOWER THAN THE TAIL), THE DOOR WILL COME SLAMMING BACK-POSSIBLY CRUSHING YOUR HAND OR A SMALL CHILDS HEAD!! IT WILL HAPPEN ON LEVEL GROUND AS WELL, BUT IS MORE PRONOUNCED ON AN INCLINE. THIS COULD DEFINITELY LEAD TO SIGNIFICANT INJURY, ESPECIALLY IN A SMALL CHILD. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211602December 12, 2007
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE POWER SIDE DOORS WOULD NOT OPEN IF THEY ARE WET OR IF ICE ACCUMULATES ON THE DOOR. THE SENSORS AUTOMATICALLY LOCK THE DOORS AND PREVENT THEM FROM OPENING FROM THE EXTERIOR OR PASSENGER COMPARTMENT. THE DEALER COULD NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 4,100. UPDATED 01-15-08. *KB UPDATED 01/15/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208394November 8, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILS TO OPEN ONLY WHEN THE EXTERIOR HANDLE IS BEING PULLED. THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWO TIMES AND THEY STATED THAT THE FAILURE HAD TO BE DUPLICATED MORE THAN ONCE. THE CURRENT MILEAGE WAS 18,060 AND FAILURE MILEAGE WAS 17,050. UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205906October 16, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2007 ENTOURAGE SE, PURCHASED IN JULY 07. 1. DOORS WOULD FAIL TO REMAIN CLOSED WHEN OPERATED ELECTRICALLY. TECH STATED THAT THE DOORS WERE OUT OF ALIGNMENT. KEPT CAR OVER NIGHT IN SEPTEMBER AND STATED IT WAS FIXED. THIS IS OCTOBER AND IT'S BEGINNING AGAIN! 2. IGNITION FAILURE. WHEN KEY IS TURNED NOTHING HAPPENS! REPEAT PROCESS SEVERAL TIMES AND MAYBE IT STARTS. KEPT CAR FOR 3 DAYS. TECH STATED THAT FIRST THE MODULE WAS INSTALLED BACKWARDS, THEN THERE WAS A RECALL ON ONE OF THE PARTS. AGAIN THE SYSTEM IS FAILING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203900September 24, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SOON AFTER PURCHASING A 2007 ENTOURAGE LIMITED IN MAY '07 WE BEGAN TO HAVE TROUBLE WITH THE PASSENGER SIDE SLIDING DOOR. THE DOOR WILL REOPEN AFTER BEING CLOSED. THIS WAS FIRST NOTICED IN A RESTAURANT PARKING LOT. FORTUNATELY THIS DID NOT RESULT IN ANYTHING BEING STOLEN, BUT NOW HAVE TO CONFIRM DOOR WILL REMAIN CLOSED BEFORE LEAVING THE VAN. THERE IS NO PATTERN BUT PROBLEM USUALLY OCCURS WHEN OTHER POWER DOOR/TAILGATE IS OPEN. TAKEN TO DEALER MULTIPLE TIMES BUT DOOR WORKED FINE. DEALER WAS NOT VERY HELPFUL. A PERSONAL CALL TO THE NATIONAL SERVICE CENTER HAD TO BE MADE BEFORE ANYTHING WAS DONE BY THE DEALER. ON THE SAME DAY AS THE CALL THE DEALER READJUSTED THE DOOR. THAT WAS ABOUT THREE WEEKS AGO AND THE PROBLEM IS STILL HAPPENING. WE HAVE AN APPOINTMENT WITH THE DEALER THIS WEEK, BUT I STILL GET THE IMPRESSION THEY DON'T KNOW HOW TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203687September 21, 2007
STEERING, SUSPENSION:FRONT
PURCHASED THIS NEW HYUNDAI ENTOURAGE ON 6/12/ 07 AND REPORTED TO THE DEALERSHIP ON 6/14/07 THAT THIS NEW VEHICLE HAS A SERIOUS FRONT END VIBRATION AND PULLS TO THE LEFT. THIS VEHICLE HAS NOW BEEN AT THE DEALERS SERVICE DEPARTMENT ON 12 OCCASIONS FOR 33 DAYS AND THE VIBRATION HAS NOT BEEN CORRECTED. WE CONSIDER THIS VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS. THE STEERING IS VERY SENSITIVE AND YOU HAVE TO OVER STEER THE VEHICLE TO PREVENT IT FROM DRIFTING TO THE LEFT. MY WIFE ALMOST LOST CONTROL OF THIS VEHICLE WHEN SHE RELAXED HER GRIP ON THE STEERING WHEEL WHEN NEGOTIATING A LONG BEND IN THE ROAD. THE CAR VEERED SHARPLY TO THE LEFT. IF ANOTHER CAR HAD BEEN IN THE OTHER LANE A VERY SERIOUS ACCIDENT WOULD HAVE OCCURRED. MY WIFE WILL NO LONGER DRIVE THIS VEHICLE ON THE HIGHWAY. THE DEALERSHIP HAS REPLACED AND BALANCED FOUR NEW TIRES, SKIMMED THE BRAKE ROTORS AND VERIFIED THAT THE VIBRATION AND PULLING TO THE LEFT HAS NOT BEEN CORRECTED. INTERNET WEB SITES COMPLAINT PAGES FOR THE HYUNDAI ENTOURAGE REVEALED AT LEAST 100 COMPLAINTS FOR THIS VIBRATION PROBLEM AND HYUNDAI HAS NOT RESOLVED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200115August 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE TRAVELING DOWNHILL AT NIGHT, THE HEADLIGHTS SHINE ON THE GROUND. THE CONTACT WAS UNABLE TO SEE IN FRONT OF HER. THE DEALER ADJUSTED THE HEADLIGHTS, BUT THE FAILURE PERSISTS. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 15,000 AND FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197322July 24, 2007
EQUIPMENT
I BOUGHT MY ENTOURAGE IN NOVEMBER 2006. ON WEDNESDAY, JULY 18, 2007 MY 18 M.O. SON AND I WERE RUNNING SOME ERRANDS. WE STOPPED AT THE BAKERY, THEN PROCEEDED TO OUR PLAY GROUP. ON THE WAY, I NOTICED THAT THE GAS TANK WAS LESS THAN 1/4 FULL, SO I STOPPED TO GET GAS. AS IT WAS A HOT DAY, I LEFT MY SON IN THE CAR WITH THE WINDOWS ROLLED DOWN AND PROCEEDED TO FILL THE TANK. WENT IN THE VEHICLE TO START IT--IT WOULD NOT TURN OVER, NO CLICKING OR ANYTHING. CALLED ROADSIDE ASSISTANCE WHO TRANSPORTED IT TO DEALER. DEALER HAD IT UNTIL FRIDAY AFTERNOON. SAID IT STARTED RIGHT UP FOR THEM, COMPUTER DIDN'T SHOW ANYTHING WRONG. SUNDAY JULY 22, 2007 WE WENT TO OHIO FOR A FAMILY GET TOGETHER. DROVE BACK TOWARDS HOME AND STOPPED AT A STORE TO DO A BIT OF SHOPPING. SON WAS FUSSING AFTER 10 MINUTES, SO MY HUSBAND TOOK HIM BACK TO THE VEHICLE SITTING THERE WITH WINDOWS ROLLED DOWN AND RADIO PLAYING. I CAME OUT 10-15 MINUTES LATER, LOADED THE VEHICLE AND IT WOULD NOT START AGAIN. HAD TO CALL HYUNDAI ROADSIDE ASSISTANCE AGAIN. SINCE IT WAS SUNDAY, VEHICLE COULD NOT BE TAKEN TO DEALER UNTIL MONDAY. DEALER GOT IT MONDAY AND SURPRISE, SURPRISE, IT STARTED RIGHT UP. THERE IS SOMETHING WRONG WITH THIS VEHICLE AND THEY TELL ME THAT IF THEY CAN'T DUPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. THAT IS NOT RIGHT. I HAVE A 1 1/2 YEAR OLD PLUS I AM PREGNANT. I DON'T WANT TO DRIVE THIS VEHICLE NOT KNOWING WHEN IT WON'T START UP AGAIN, WHICH I AM SURE WILL HAPPEN AGAIN. I'VE ALWAYS LIKED HYUNDAI VEHICLES--I STILL HAVE MY 01 ELANTRA WHICH RUNS GREAT. THIS VEHICLE HAS DISSUADED ME FROM EVER WANTING ANOTHER HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191558May 23, 2007
UNKNOWN OR OTHER
I WOULD NOT RECOMMEND THE 2007 HYUNDAI ENTOURAGE TO ANYONE!! WE PURCHASED OUR NEW ENTOURAGE IN JULY 2006, MY FIRST PROBLEMS STARTED OCCURING IN AUGUST 2006 AND HAVE YET TO CEASE! I HAVE BEEN IN A LOANER CAR MORE THAN I HAVE BEEN ABLE TO DRIVE MY CAR SINCE WE PURCHASED IT. I DO NOT FEEL SAFE DRIVING LONG DISTANCES IN MY ENTOURAGE ANYMORE, NOT KNOWING WHAT IS GOING TO HAPPEN NEXT. SOME OF THE PROBLEMS I HAVE HAD : LUMBAR SUPPORT "BLEW OUT", DOOR LOCK ACUATOR WENT OUT, TIMING BELT HAD TO BE REPLACED, BUTTON ON UPPER CONSOLE ANNOYING RATTLE, ABS LIGHT COMES ON, AIR BAG LIGHT COMES ON, TPMS PROBLEMS, BACK OF DRIVERS SEAT FALLING OFF, CHECK ENGINE LIGHT HAS CAME ON REPEATEDLY AND HAVE ALMOST BEEN STRANDED TWICE (LUCKILY I DIDN'T HAVE MY THREE YEAR OLD IN THE CAR AT THE TIME), WAS CAUSED BY DIFFERENT THINGS EACH TIME. DROPPED VEHICLE OFF THIS MORNING, SINCE GETTING MY CAR BACK THE LAST TIME, WHICH THEY HAD FOR OVER TWO WEEKS AND I WAS ABLE TO DRIVE FOR ONE DAY BEFORE PROBLEM OCCURED AGAIN, MY CAR HAS BEEN VIBRATING A LOT WHEN SLOWING DOWN OR STOPPING AT TRAFFIC LIGHTS, ETC. (ANYTIME I HAVE TO USE THE BRAKE) I HAVE TO HOLD ON TIGHT TO THE STEERING WHEEL BECAUSE THE VIBRATION IS SO BAD. TOOK TO DEALERSHIP TODAY AND DROVE WITH MANAGER, SAYING THAT THE PROBLEM IS MY ROTORS. WHEN I ASKED WHAT CAUSED THE ROTORS TO DO THAT, I WAS TOLD THAT DRIVING THROUGH A PUDDLE OF WATER OR HAVING TO BRAKE SUDDENLY WOULD DO IT AND THAT WAS WITH ALL CARS NOT JUST MY ENTOURAGE. WELL, THIS ISN'T THE 1ST CAR THAT I HAVE OWNED OVER THE YEARS AND I HAVE NEVER HAD THIS PROBELM. TOO MANY PROBLEMS FOR A BRAND NEW VEHICLE TO BE HAVING. I AM VERY DISAPPOINTED. EVERYONE STATES THAT HYUNDAI HAS THE "BEST WARRANTY" - I DIDN'T KNOW THAT MEANT I WAS GOING TO HAVE TO HAVE SOMETHING FIXED EVERY MONTH. IF I DIDN'T HAVE THE WARRANTY, THEN I GUESS MY ENTOURAGE WOULD BE SITTING ON THE SIDE OF THE ROAD SOMEWHERE. HAVING TO DEAL WITH BBB AUTO LINE. NOT WORTH THE HASSLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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