Hyundai Elantra Complaints

8,883 consumer complaints on file.

#10218525February 19, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
BACKLICK ROAD IN SPRINGFIELD VA. I GENTLY PRESSED ON THE BRAKES BECAUSE OF SLOWING TRAFFIC, MY CAR IMMEDIATELY SLID TO THE LEFT AND WITH OUT WARNING CAME TO A SUDDEN HALT. CALLED 911 FOR POLICE ASSISTANCE IN DIRECTING TRAFFIC AND ALSO AAA FOR TOWING. THE CAR WAS TOWED TO A SERVICE GARAGE AND WAS INFORMED THAT THE RIGHT CONTROL ARM OF MY HYUNDAI ELANTRA 2002 WAS COMPLETELY RUSTED THROUGH AND BROKE OFF JAMMING ITSELF INTO THE WHEEL OF MY CAR CAUSING IT TO NOT MOVE AT ALL. IRONICALLY, MY CAR WAS JUST SERVICED BY MY DEALERSHIP 6 DAYS PRIOR TO THIS HAPPENING FOR AN OIL CHANGE, TIRES ROTATED AND ALIGNMENT. THEY NEVER MENTIONED A RUSTY CONTROL ARM. HYUNDAI WAS GOING TO CHARGE $400 TO HAVE THE CONTROL ARM REPAIRED. THEN I ASKED THEM FOR PICTURES OF THE CONTROL ARM AND WAS TOLD THAT THEY COULD NOT DO THAT BECAUSE THE CAMERA BELONGED TO HYUNDAI AND THEY DID KNOW HOW TO GET PICTURES TO ME. I TOLD THEM THAT I WOULD LIKE TO COME IN AND TAKE PICTURES OF THE CONTROL ARM MYSELF. WITH IN MINUTES - THEY TOLD ME NOT TO WORRY ABOUT IT BECAUSE THEY ARE GOING TO HAVE IT COVERED UNDER WARRANTY! THEY DID COVER IT UNDER GOOD WILL WARRANTY AND THE PART WAS REPLACED. NEVER DID THE DEALERSHIP ACKNOWLEDGE THE SEVERITY THIS COULD HAVE TURNED INTO HAD I BEEN TRAVELING ON AN INTERSTATE AT THAT TIME. I PICKED UP MY CAR ON MONDAY 2/18. THEY BROUGHT OUT THE RUSTED CONTROL ARM FROM MY CAR BUT THEY ALSO BROUGHT OUT ANOTHER ONE THAT WAS REPLACED ON SATURDAY, JUST AS RUSTED THROUGH AS MINE HAD BEEN. I TOOK PICTURES OF THE ONE FROM MY CAR. THEY WOULD NOT LET ME KEEP THE PART BECAUSE THEY SAID IT HAD TO BE SENT BACK TO THE MANUFACTURER. WHEN I CALLED TO REPORT THIS PROBLEM TO HYUNDAI OF AMERICA (VIA 800 #) THEY SAID THEY WERE CLOSING MY CASE BECAUSE THE DEALERSHIP HAD RESOLVED THE PROBLEM AND THAT I SHOULD BE GRATEFUL FOR THE GOODWILL SERVICE. I'M EXPECTING A CALL FROM A SUPERVISOR W/IN THE NEXT 24 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217889February 12, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. WHILE THE VEHICLE WAS DRIVING IN REVERSE, THE AIR BAGS DEPLOYED FOR NO REASON. THE CONTACT'S HUSBAND INJURED HIS HAND. THE DEALER STATED THE VEHICLE WAS IN A CRASH, WHICH IS WHY THE AIR BAGS DEPLOYED EVEN THOUGH THE OCCUPANTS OF THE VEHICLE CLAIM THAT THERE WAS NO CRASH. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 46,000. UPDATED 03-04-08 *BF THE CONSUMER WAS INFORMED THE BUMPER WAS DAMAGED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10217674February 11, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1996 HYUNDAI ELANTRA. THE CONTACT SMELLED A STRONG ODOR OF GASOLINE COMING FROM THE VEHICLE. SHE TOOK HER VEHICLE TO THE DEALER AND THEY FOUND NO FAILURES. FOUR YEARS LATER, THE DEALER REPLACED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V095002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). TWO YEARS LATER, THE CONTACT WAS ADMITTED TO THE HOSPITAL FOR GASOLINE POISONING. AFTER BEING DISCHARGED FROM THE HOSPITAL, SHE TOOK HER VEHICLE BACK TO THE DEALER AND THEY STATED THAT HER FUEL TANK WAS CRACKED AND SHE WOULD HAVE TO REPAIR THE VEHICLE AT HER OWN EXPENSE. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO THE RECALL IN 2004. SHE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. SHE HAS A COPY OF ALL THE WRITTEN CORRESPONDENCE IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 40,000. UPDATED 04/18/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217687February 11, 2008
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT DOES NOT RETRACT 2002 HYUNDAI ELANTRA GLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217133February 6, 2008
EXTERIOR LIGHTING:TAIL LIGHTS, STRUCTURE:BODY:TRUNK LID
WHEN YOU OPEN THE TRUNK AFTER A RAIN OR DURING IT RUNS OUT OF THE TAIL LIGHTS INTO THE TRUNK ON BOTH SIDES ON THE TRUNK LID FROM THE TAIL LIGHT LENSES DESIGN OF THE CAR IS THE PROBLEM I HAD IT BACK TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217309February 6, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FRONT RIGHT LOWER CONTROL ARM RUSTED AND BROKE . THIS CAUSED THE VEHICLE TO BECOME UNABLE TO STEER. VEHICLE WAS TOWED TO LOCAL DEALER AND REPAIRED. NO CHARGE TO OWNER BECAUSE WE HAD PURCHASED EXTENDED WARRANTY AT TIME OF PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216265January 28, 2008
AIR BAGS:SIDE/WINDOW
I WAS TRAVELLING EASTBOUND IN THE #1 LANE ON ARDEN WAY. AN SUV (DODGE DURANGO) WAS TRAVELLING IN THE WESTBOUND #2 LANE OF ARDEN WAY MADE A U-TURN MANUVER OVER THE CENTER DIVIDER AND CRASHED INTO MY VEHICLE. MY VEHICLE WAS PUSHED INTO A SECOND VEHICLE AS A RESULT. POLICE REPORT REFLECTS THIS ACTION. MY AIRBAGS FAILED TO DEPLOY. *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10216005January 25, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHEN THE CONTACT ATTEMPTED TO PLACE FUEL IN THE VEHICLE, GAS SPILLED ONTO THE GROUND. FUEL WILL ONLY ENTER THE VEHICLE 30 CENTS AT A TIME. THE CONTACT SPOKE WITH A HYUNDAI DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V178000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) AND COULD NOT ASSIST. THE CURRENT MILEAGE WAS 84,000 AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215265January 17, 2008
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 HYUNDAI ELANTRA - NEW------------7/05 W/ 17,923 MILEAGE ON THE CAR. I NEEDED TO REPLACE THE MOTOR ON THE PASS. FRONT WINDOW & BOTH BACK WINDOWS. IT IS NOW 12/07 AND I NEED TO REPLACE THE SAME MOTORS IN ALL 3 WINDOWS , MY CAR NOW HAS 29,420 MILEAGE ON THE CAR. THE WINDOW THAT I WOULD USE THE MOST IS THE DRIVERS FRONT , IS JUST FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214719January 14, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2002 HYUNDAI ELANTRA HATCHBACK, DRIVER SIDE CONTROL ARM RUSTED THROUGH CAUSING IT BREAK IN HALF, NO BODY WAS HURT, NO COLLISION WITH OTHER VEHICLES OCCURRED. THE DAMAGE CAME TO OVER $1,000.00. THE CONTROL ARM ON A CAR SHOULD NEVER UNDER NORMAL CIRCUMSTANCES FAIL. IT SHOULD LAST THE LIFE OF THE CAR. THIS IS VERY DANGEROUS. IF WE HAD BEEN ON A MAIN HIGHWAY WHEN THIS HAPPENED IT WOULD HAVE BEEN VERY SERIOUS. THE CONTROL ARM METAL IS EXTREMELY THIN MAKING US THINK IT MAY BE A DEFECT FROM HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214532January 11, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. BOTH OF THE HEADLIGHTS CONTINUE TO BURN OUT AND HAVE BEEN REPLACED FIVE TIMES. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND IS THE CONTACTS RESPONSIBILITY. THE CURRENT MILEAGE WAS 53,247 AND FAILURE MILEAGE WAS 12,000. UPDATED 3/25/08 *CN THE CONSUMER STATED REPLACED 5 TIMES FOR EACH HEADLIGHT FOR A TOTAL OF 10 HEADLIGHTS. UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214538January 11, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE DRIVING AT ANY SPEED, THE VEHICLE HESITATED AND PAUSED. THE VEHICLE WAS TAKEN TO A DEALER APPROXIMATELY FIVE TIMES WITH NO RESOLUTION. THE CURRENT MILEAGE IS 31,000 AND FAILURE MILEAGE WAS 31,000. UPDATED 03-04-08 *BF THE CONSUMER ALSO STATED THE VEHICLE WAS BUCKING FROM THE REAR. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214408January 10, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. BEGINNING ON DECEMBER 17, 2005 THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN DEPRESSED. THE FAILURE OCCURRED INTERMITTENTLY. WHEN THE VEHICLE WAS INSPECTED BY THE MANAGER AT THE DEALER, THE CONTACT WAS INFORMED THAT THE BRAKES SHOULD NOT DO THAT, BUT THERE WAS NOTHING WRONG. THE VEHICLE WAS TOWED A MONTH AND A HALF AFTER IT WAS PURCHASED BECAUSE THE CONTACT SMELLED BRAKE FLUID AND THE BRAKE PEDAL WAS EXTENDING TO THE FLOOR. THE DEALER INITIALLY BELIEVED THAT THE BRAKE CYLINDER FAILED. CURRENTLY, THE FRONT BRAKES ARE SCRAPING AND STILL EXTENDING TO THE FLOOR. ON OCTOBER 1, 2007 AND OCTOBER 2, 2007, THE VEHICLE WAS THOROUGHLY INSPECTED BY THE DEALER AND THEY FOUND NO FAILURES. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 21,344.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213711January 4, 2008
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS BURN OUT EXCESSIVELY. EVERY 1-2 MONTHS, ONE BURNS OUT AND ALTERNATES BETWEEN LEFT AND RIGHT SIDE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213205December 30, 2007
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:ON-OFF SWITCH ASSEMBLY, AIR BAGS:SIDE/WINDOW
ALL BAGS IN THE CAR FAILED TO OPEN UPON IMPACT, DON'T BUY "HYUNDAI"S AND HYUNDAI SAID THAT SINCE 2002 THEY KNEW ABOUT THIS PROBLEM. WITH ELANTRAS AND OTHER MODELS. BUT DID NOTHING TO FIX THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10213093December 28, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE FUEL RAIL IS LEAKING GAS ONTO THE ENGINE AND THE CHECK ENGINE LIGHT REMAINS ILLUMINATED. THE DEALER STATED THAT THIS WAS A COMMON FAILURE AND WAS CAUSED BY A MANUFACTURER DEFECT. THE DEALER PERFORMED A DIAGNOSTIC, WHICH SHOWED THAT TWO SENSORS FAILED. THE DEALER STATED THAT THIS WAS A VERY SERIOUS ISSUE THAT COULD RESULT IN A FIRE. THE CONTACT WAS NOT ALLOWED TO TAKE HER VEHICLE HOME DUE TO THE RISK OF FIRE AND THE SEVERITY OF THE GAS LEAK. HYUNDAI STATED THAT NOTHING MORE COULD BE DONE BECAUSE THE PART WAS OUT OF WARRANTY. THE CONTACT STATED THAT THEY WERE NOT EVEN INTERESTED IN LOOKING AT THE PART. THE VEHICLE HAS A 100,000 MILE POWERTRAIN WARRANTY; HOWEVER, THE MANUFACTURER STATED THAT THIS PARTICULAR INCIDENT WAS NOT COVERED FOR THAT WARRANTY. AS A RESULT, OTHER COMPONENTS, SUCH AS THE GASKET, HAVE BLOWN. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THIS PARTICULAR DEFECT; HOWEVER, THERE WERE RECALLS LISTED FOR SIMILAR FUEL DEFECTS OF THE SAME PRESENCE OF FUEL LEAKAGE. THOSE NHTSA CAMPAIGN ID NUMBERS ARE 04V369000 AND 04V178000. THE FAILURE AND CURRENT MILEAGES WERE 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212315December 19, 2007
SERVICE BRAKES, HYDRAULIC, STEERING
TL*THE CONTACT OWNS A 2008 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 80 MPH, THE FRONT DRIVER SIDE TIRE WOULD WOBBLE EXCESSIVELY. SHE TOOK HER VEHICLE TO THE DEALER AND THE TIRE WAS REPLACED. TWO WEEKS LATER, THE FAILURE RECURRED AND A CRASH NEARLY OCCURRED. THE DEALER HAS NOT PROVIDED ANY ASSISTANCE. THE CONTACT HAS NOT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. . THE FAILURE MILEAGE WAS 800 AND CURRENT MILEAGE IS 2,000. THE CONSUMER STATED WHEN SHE APPLIED THE BRAKES IT FELT STRANGE. THE CONSUMER STATED THERE WAS A BURNING TYPE SMELL COMING FROM THE VEHICLE, BUT THE DEALER TOLD HER IT WOULD GO AWAY. THE CONSUMER STATED IT HAS BEEN A MONTH AND THE SMELL WAS STILL PRESENT. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210861December 5, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1999 HYUNDAI ELANTRA GL. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WOULD SHIFT HARD WHEN GOING FROM FIRST TO SECOND GEAR. IN ADDITION, THE VEHICLE WOULD NOT SHIFT INTO REVERSE OR OVER DRIVE. THE DEALER STATED THAT THE TRANSMISSION CAUSED THE FAILURE. THERE IS A RECALL FOR THE POWER TRAIN AUTOMATIC TRANSMISSION (NHTSA CAMPAIGN ID # 99V178000) HOWEVER; THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 170,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210796December 4, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING 25 MPH - APPROACHED STOP SIGN - BRAKES FAILED COMPLETELY, NO PEDAL, PUMPED BRAKES, NO PETAL AND NO STOPPING - NO WARNING, NO BRAKE LIGHT ON DASH - RAN THROUGH A STOP SIGN UNABLE TO STOP - NO ONE WAS COMING FORTUNATELY - PULLED OVER TO SIDE OF ROAD - HAS VEHICLE TOWED TO DEALERSHIP. WAS ADVISED MY VEHICLE WAS 3 MONTHS OUT OF WARRANTY AND REPAIRS WOULD COST $1400.00 TO REPLACE A LEAKING ABS ANTI LOCK BRAKE MODULE. I QUESTIONED WHY ALL BRAKES FAILED AT ONCE WITHOUT WARNING SINCE THIS IS A DUAL MASTER CYLINDER SYSTEM WHICH SHOULD SEGREGATE BRAKING FRONT FROM REAR. I ALSO QUESTIONED WHY SUCH A SERIOUS DEFECT WOULD NOT BE COVERED SINCE THIS CAR ONLY HAS 40,000 MILES, IS 3 MONTHS BEYOND THE 5 YEAR APPLIED WARRANTY, AND REPORTEDLY HAS A 10 YEAR, 100,000 WARRANTY. I AM CONCERNED BECAUSE WE HAVE ANOTHER EXACT SAME YEAR AND MODEL CAR IN OUR FAMILY. I CALLED THE HYUNDAI 800 LINE FOR CUSTOMER SUPPORT. THEY ADVISED ME THEY WOULD LOOK AT IT AND GET BACK TO ME WITHIN 2 BUSINESS DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209505November 20, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
REPLACED LOWER CONTROL ARMS LEFT AND RIGHT SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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