Hyundai Elantra Complaints

8,883 consumer complaints on file.

#11436055October 8, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
All of these issues occur in any weather or if the car is warmed up or not. They don’t occur all the time but about half the time. -From a standing stop (like when entering an intersection or turning on to a road) lightly pressing on gas pedal will get car moving then in 2-3 seconds it will stall out for 2 or 3 seconds, almost to the point of the engine stopping. At that point, moderately pressing on the gas again will cause the car to accelerate suddenly & forcefully. It is terrifying when a car is coming at you & you don’t know if it’s going to start accelerating or just die. -Driving and maneuvering in a parking lot is quite a risky adventure. At these slow speeds the car will randomly stall, lurch, hesitate & accelerate suddenly & forcefully with just a light touch on the gas pedal. Not the best performance when trying to park or maneuver around closely packed cars. -I have taken the car to the dealership at least 5 times to remedy this problem & they either said this behavior was not detectable or it was operating as designed. I have documentation consisting of service invoices. They obviously weren’t being truthful, considering the Recall & Class Action Lawsuit that has subsequently been issued dealing with this issue, revealing that HYUNDAI knew about this problem. Can I finally get my car to operate properly & SAFELY? [XXX] THIS IS THE TRANSCIPT FOR THE PHONE CALL FROM HYUNDAI ON OR AROUND 9-14-21 ON ANSWERING MACHINE (It didn’t identify which recall it was referring to): This is the HYUNDAI Recall Resolution Team contacting you about a safety recall on your HYUNDAI vehicle. HYUNDAI has decided that a defect which relates to motor vehicle safety exists in in your vehicle. Please do not delay in contacting us. Your HYUNDAI dealer will fix the recall at no cost to you. This free repair should take less than an hour to complete but your HYUNDAI dealer may require your vehicle for a l INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435944October 7, 2021
POWER TRAIN, UNKNOWN OR OTHER
CASE # [XXX]Oct. 7, 2021 HYUNDAI RECALL RESOLUTION TEAM CONTACTING ME ON A SAFTY RECALL ON MY HYUNDAI VEHICLE (on phone answering machine) NOTICE OF PROPOSED CLASS SETLEMENT FOR HYUNDAI ELANTRA (Brown et al. v. Hyundai Motor America et al.) (Received booklet in mail) Description of adverse performance of 2012 Hyundai Elantra– VIN [XXX]: All of these issues occur in any weather or if the car is warmed up or not. They don’t occur all the time but about half the time. -From a standing stop (like when entering an intersection or turning on to a road) lightly pressing on gas pedal will get car moving then in 2-3 seconds it will stall out for 2 or 3 seconds, almost to the point of the engine stopping. At that point, moderately pressing on the gas again will cause the car to accelerate suddenly & forcefully. It is terrifying when a car is coming at you & you don’t know if it’s going to start accelerating or just die. -Driving and maneuvering in a parking lot is quite a risky adventure. At these slow speeds the car will randomly stall, lurch, hesitate & accelerate suddenly & forcefully with just a light touch on the gas pedal. Not the best performance when trying to park or maneuver around closely packed cars. -I have taken the car to the dealership at least 5 times to remedy this problem & they either said this behavior was not detectable or it was operating as designed. I have documentation consisting of service invoices. They obviously weren’t being truthful, considering the Recall & Class Action Lawsuit that has subsequently been issued dealing with this issue, revealing that HYUNDAI knew about this problem. Can I finally get my car to operate properly & SAFELY? [XXX] THIS IS THE TRANSCIPT FOR THE PHONE CALL FROM HYUNDAI ON OR AROUND 9-14-21 ON ANSWERING MACHINE (It didn’t identify which recall it was referring to): This is the HYUNDAI Recall Resolution Team contacting INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435734October 6, 2021
UNKNOWN OR OTHER
The car shut out of without warning. On 10/6/2021:I pulled into the carport, as soon as I stopped the car shut off. All of the dash lights were off, radio was off, and door with not open with the buttons. The light came back on around 5 seconds later. 9/16/2021: the car shut off when was sitting in the car talking to my mom on my cell phone. Suddenly, the car shut off: no radio, no lights on the dash, the doors only opened manually. The key fob would not work. The brakes locked, the car would not start. I was able to start my ten minutes later. I purchased a battery around 3/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435504October 5, 2021
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH PLATE
The contact owns a 2013 Hyundai Elantra. The contact stated she was unable to open the trunk manually or with the key. The contact took the vehicle to the local dealer, where it was diagnosed with needing the tailgate latch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,300. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435506October 5, 2021
STEERING
Well my car is making a deal bad noise when I turn to the right I just recently realize that this year make moudel had a recall on the steering but where is the data base provided for me that it was fixed cause I can't find anything on it at and if it was fixed how do we know it wasn't a default part put back in my car need to have this looked into because when I turn to the right it's like it takes control of the steering and then I lose all power of steering not at all times normally at low rates of speed when turning towards the right or making the right turn at times it feels like going down the highway at 75 miles per hour but it's wanting to take control of the car at times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435368October 4, 2021
ENGINE, STRUCTURE:BODY
Engine stall while turning. Metal flakes in the engine. Engine completely failed requiring a new engine. Factory paint failed and bubbles off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435389October 4, 2021
ENGINE, VEHICLE SPEED CONTROL
At approximately 35,000 to 45,000 miles my car started stopping violently on its own. It would jerk violently,make loud grinding and squealing noises and stop randomly on its own free will. This started happening repeatedly. Then after it would happen the car would not go when pressing the gas pedal. It would take quite a while before the car would get momentum back. This became very dangerous to myself and my kids. I purchased this car brand new. I got rid of it by trading it in at 78,000 miles. I contacted Hyundai and tried to resolve the issue and they were no help whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435283October 3, 2021
UNKNOWN OR OTHER
This is a manufacturing defect issue, not a safety issue. The paint on my white Hyundai Elantra is peeling from the undercoat on the hood. The mileage is just about 8,000 miles past the paint warranty. The car is kept in the garage and well maintained. While washing it with a garden hose, the paint quickly and easily peeled off the hood in giant chucks. I found this seems to be a common problem in many states.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435223October 2, 2021
UNKNOWN OR OTHER
Latch for trunk does not work from the inside by the floor at the driver seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435242October 2, 2021
ELECTRICAL SYSTEM, ENGINE
Randomly stall all different times all lights will light up and coast until stopped. Down a hill and to turn it would stall. Go into 8 most serious accidents. I need someone to reach out cuz this car is not safe to drive wit kids at all
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11434949September 30, 2021
POWER TRAIN
Check engine light didn't come on until the car no longer went into gear. Prior to light coming on car started jumping like 3 feet when going from park to drive sometimes and would do the same sometimes after proceeding from a stop. After about 2 weeks of doing this car would only go in reverse then the check engine light came on. Had it towed to dealer to be serviced. They said i need a new transmission and cost over $6800. Car has been in shop for 3 weeks now. I filed a complaint with you guys and was told to see if Hyundai would make things right and make it a recall since it was a huge safety issue i think. However they said there was nothing they could do cause my warranty was up cause I'm almost to 130000 miles. That shouldn't even matter it was still a safety issue. I was reading and found that a lot of people were having similar issues and Hyundai does nothing about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434950September 30, 2021
STRUCTURE:BODY
Rear passenger door will unlock but not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434960September 30, 2021
POWER TRAIN
My vehicle is only 5 years old and the transmission has problems. I was driving and the car stopped with an impact force. I thought that someone or something had hit me from behind. For over over 2 months, I have been without a vehicle because the mechanic shop states that the transmission need part replacements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434990September 30, 2021
SUSPENSION
I felt as if I couldn’t control the car on the road, making a noise especially when hit the slightest bump. I had someone follow me to repair station to drop off the car. The mechanic said there was a lot of rust on frame crossbars, one place totally broke off. He said to check with Hyundai about the rust of the frame and not to drive the car. It is frightening to know that the frame parts rusted and broke like that. I have never had that happen to a car before. It is not safe to drive and when I called Hyundai they said there were no recalls with rust and frame breakage in my car. Other Hyundai’s were recalled for this very thing, I’m confused why mine has not been recalled for this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434881September 29, 2021
ENGINE, POWER TRAIN
The contact owns a 2017 Hyundai Elantra. The contact stated that after starting the vehicle, the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the camshaft and crankshaft replaced. The vehicle was repaired but continued to experience failure. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434896September 29, 2021
ENGINE
The contact owns a 2019 Hyundai Elantra. The contact stated that she previously received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact took the vehicle to the dealer and had the recall repair performed. The following day, the contact stated that upon starting her vehicle, several unknown warning lights illuminated, and the vehicle stalled. The contact took the vehicle back to the dealer after experiencing another failure. The contact was then informed that the failure was not related to the recall repair, but due to poor maintenance and upkeep. The vehicle had yet to be repaired. The manufacturer had been notified of the failure. The failure mileage was 30,817.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434383September 26, 2021
STEERING
The steering wheel on the vehicle is loose and jagged; therefore when I turn the steering wheel it does not follow. I have to turn slowly to make the adjustment and I can hear the griding in the steering wheel system as I try to steer. I must get a repair as soon as possible fearing that the steering will stop working and cause me to veer in a dangerous direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434384September 26, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I honestly believe I was ripped off for this vehicle I’ve been having to replace one thing after another since I’d gotten it. The brake system on the front passenger side seems to keep grabbing when I’m not even touching the brake. every time I change the brakes only the front passenger side gets worn down way more then the others. I was thinking it was brake drag, but I litteraly greased my brakes and guide pens then it started making the squeeking noise again when I wasn’t touching the brake. It also compromises my engines functions. my engine lags out and I have a feeling it’s putting more torque into the engine and transmission than it was supposed to, and now is causing problems in them. It causes safety issues because the brakes are one of the most important systems on a vehicle it can cause me a bad accident if the caliper becomes to worn from heat damage, because it excessively is putting pressure on it. I haven’t taken it to the dealership to recreate the issue yet, but I did mention it in the very beginning because I had suspicions of my vehicle having problems, but they said they couldn’t find anything when they ran the vin. They didn’t actually test my vehicle which was what I needed. My check engine light has been on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434411September 26, 2021
STRUCTURE:BODY
The back passenger door suddenly can not be opened from inside or outside. Huge safety issue. Just out of warranty and it seems to be a common Hyundai problem after searching. There was no warning at all. Please have Hyundai recall this severe safety problem that is affecting so many cars!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434432September 26, 2021
STEERING
Steering really bad car pulls both ways on the highway makes weird noise when taking off and accelerating and car randomly dies
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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