Hyundai Elantra Complaints

8,883 consumer complaints on file.

#11510877March 8, 2023
STEERING
My Daughter was driving the car and thought it felt "wobbly", she arrived at my home and parked on the driveway. When she went to move her car, the steering wheel no longer worked. The steering wheel just spins in circles around and around without any resistance. The front wheels do not move when the wheel is being turned. I have a video but it is too large to submit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510696March 7, 2023
STEERING, STRUCTURE:BODY, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
On February 17, 2023, my vehicle was broken into and damaged because thieves tried to highjack the car using a now common method of the end of a USB cable in the ignition. The passenger rear window, the steering column, and the key ignition were all damaged, and I had my vehicle towed to a Hyundai dealership. Nearly all 2011-2021 Kia and Hyundai vehicles are made easy to operate without a key, to steal, and to vandalize. This security vulnerability has resulted in Kia and Hyundai owners paying for repairs (even with insurance, owners need to pay the deductible) and higher insurance premiums. Hyundai and Kia did not disclose this defect, which is a material fact, and a fact that a reasonable person would rely on when purchasing a vehicle, consequently making these vehicles easy to steal, unsafe, and worth less than they should be. The service writer at the dealership informed me that it could take 30-45 days to get the parts since this type of vandalism has increased significantly over the last six months. It has become well-known that these thefts are due to security flaws (re: failure to implement standard security measures and install anti-theft devices) in Kia and Hyundai vehicles, leaving them notably susceptible to theft. Kia and Hyundai owners, including myself, are left with limited time use of rental cars during repairs, oftentimes because of the delay in the delivery of parts. This situation also leaves Kia and Hyundai owners with higher insurance rates (or being simply denied of obtaining insurance) because of these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510290March 6, 2023
ENGINE
It all started in 2020. I took my car to Don Wood Hyundai Athens OH for a ticking noise at 60K miles rite after the same dealership performed an oil change. After several weeks of no answers about my car I was told it needed an engine, no one ever gave me a reason as to why. I was also told I would not have any type of extended warranty. 2023 I was driving the car on the highway when it all of a sudden loss power and sputtered and almost stalled. I took the car to Don Wood Hyundai for service when I asked what was wrong with my car I was told it needed a software update and the issue was resolved. While the car was being serviced I found a Hyundai NHSTA service memo about issues with the ignition coils. When I picked up the car I specifically asked if the coils had been checked and if they are the correct ones. No one in this Hyundai Dealer ship could tell me, they completely failed to do a visual inspection. So I take my car back and decide to investigate. I contacted Hyundai about the issue they were no help. I then decided might as well just replace the coils and spark plugs myself since I am at 87K miles. I found a badly corroded spark plug and damaged coil on the car. Hyundai claims their coils and plugs are good for up to 80 - 100K miles. According to the dealership when the engine was replaced all of these components would have been replaced also. So my "new" engine and components have started to fail at 20K miles. Had I not done the service myself the car for sure would have died on the road and created a dangerous situation. I believe Hyundai has a lot of issues with their newer cars that need to be resolved and they are not doing quality work to ensure documented issues are not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510400March 6, 2023
STEERING
I own a 2013 hyundai elantra with around 53k miles at the time of making this complaint. My problem was that the steering coupler failed and would cause the steering wheel to make a clunking noise when steering left and right. Also when i go over a bump my steering wheel would vibrate and on top of that my car would sometimes drift slightly left or right which puts me at risk for an accident. thankfully i didn’t get into one. From what i’ve heard this is a common problem with these cars and had the coupler replaced which seems to fix the problem and am upset i had to fork out over 600$ to fix it at a hyundai dealer on the day of March 6 2023 and i was hoping i was covered under a warranty but per the hyundai dealer employee he said i wasn’t covered since the warranty expired. i wasn’t the first original owner of the car so the car is past the 10 year warranty period per the dealer employee, i owned it for about 5 years. wish hyundai would extend the warranty or recall this problem on these trash cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510450March 6, 2023
AIR BAGS
The contact owns a 2011 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the air bag warning light was illuminated. The vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510195March 5, 2023
SERVICE BRAKES
Access noise in car very distracting...A Bluetooth connection caused a scent of a Bursted battery The causing a gas like affect almost resorting in a car accident. I heard a internal air bag burst and could visually see the gas like connection with the Bluetooth and smart ph. And the brakes went out in mid traffic. And came with no spare tire.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11510141March 4, 2023
STEERING
2017 Hyundai Elantra limited. Vehicle makes grinding noise when steering wheel is turned in either direction. Dealer said it needs new steering column. I am surprised that a vehicle driven 36000, miles would have a warn steering column. It never been a in a collision or driven roughly. I have never had a steering column go bad in a car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510150March 4, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510115March 4, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Check Forward Safety System Message. Smart cruise disabled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510067March 3, 2023
ENGINE, VEHICLE SPEED CONTROL
my car will stall randomly at stop signs and red lights with absolutely no warning. it’s super dangerous and has almost caused a wreck. i have taken it to mechanic and no codes are being thrown and it’s showing nothing is wrong. it’s a matter of time a accident happens and someone gets hurt. I would definitely like to figure this out!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509862March 2, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2023 Hyundai Elantra. The contact stated while parking the vehicle, he attempted to lock the door manually; however, the door failed to lock as needed. The contact stated that the door could only be securely locked by using the key fob. The contact stated that the door failed to lock as designed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the vehicle operated as designed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 45.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509881March 2, 2023
ENGINE
The contact owns a 2019 Hyundai Elantra. The contact stated while driving 40 MPH, the vehicle started stalling without warning. The vehicle was towed to the dealer and the computer software was updated but the failure continued. The vehicle was taken back to the dealer, but the dealer stated that no failure was found. The manufacturer was not contacted. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509837March 2, 2023
EXTERIOR LIGHTING
The contact owns a 2023 Hyundai Elantra. The contact stated that the vehicle was equipped with an auto light feature that allowed the headlights to turn on at night while the dash light would become dim. However, the contact stated that the headlights had been turning on during daytime, which was impairing his vision of the road. Additionally, the instrument panel lights were becoming dim, preventing the contact to monitor the instrument cluster. There was no warning light illuminated. The vehicle was taken to the dealer, who gathered the vehicle data and sent a report to the manufacturer. The manufacturer then informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509481February 28, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Elantra. The contact stated while driving approximately 35 MPH, she heard a knocking sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact stated that the noise was intermittent at first but had become almost constant and would occur at various speeds. The contact stated that she recently saw white smoke coming from the exhaust pipe. Additionally, the engine was revving high when started in the morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509271February 27, 2023
STEERING
There is a popping noise in the steering column when turning the steering wheel back and forth. How is it safe to have a plastic gear in the middle of a steering column where the upper and lower shaft meet? The ends that are seen are splined metal shafts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509280February 27, 2023
STRUCTURE:BODY
I am filing a complaint regarding my white 2017 Elantra because Hyundia refuses to address the peeling paint issue on the hood. The paint is literally falling off. I tried to have it fixed under the original warranty - Plano Hyundia Huffines said it was not covered - This was not true, and it could have been fixed. I know this because I received an extended warranty notice (TXXW) specifically addressing the paint issue. I took the car to the dealer, and they again stated it's not covered - too much time had passed....I just received the notice 2 weeks prior to the appointment on 2/25/23 at 10:30 am CST. I am looking to simply have my hood painted / repaired and i cannot get anyone to be accountable to the poor quality of this car's paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509345February 27, 2023
UNKNOWN OR OTHER, ENGINE
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509057February 25, 2023
ENGINE, SERVICE BRAKES
My car started cutting off while driving no warning lights on. I had a diagnostic test done and they didn’t find anything wrong. I’m so confused about what’s going on with this car but it’s very dangerous to drive on the highway. I have had three service checks on my car and it still cuts off in the middle of traffic. I had my brakes and rotors replaced because everytime I hit a pot hole or bump in the road my brake pad gets hard and I can’t push it to stop but after getting them replaced it still does the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508932February 24, 2023
STEERING
On two separate occasions the electronic power steering turned off while driving the car. The red EPS dashboard indicator turned on and the steering felt very heavy. The power steering came back on after the car was turned off and on again. The car's software was already up to date and Hyundai's recall "fix" did not prevent the problem. This problem is intermittent and has only happened twice. It occurs while driving, leading to a potentially unsafe situation. There are no warnings or symptoms before the problem occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508758February 23, 2023
POWER TRAIN
Loud knocking noise coming from engine. Car unable to be driven. No recall for my particular make and model per Hyundai dealer. Extra consumption of oil and loss of power during acceleration. No warning lights or other messages. 79, 500 miles. Problem inspected by certified auto mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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