Hyundai Azera Complaints

713 consumer complaints on file.

#11475604July 24, 2022
STEERING
Vibration and banging and shudder felt from the steering column when driving over uneven pavement. The effect was more pronounced at higher speeds > 50 MPH. A Certified mechanic found the steering coupler badly worn and was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474070July 15, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The engine and electrical failed Car over heated, start up it rattles, retraction light on, back up camera not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472596July 6, 2022
STEERING
The contact owns a 2013 Hyundai Azera. The contact stated that while driving at various speeds, there was a clicking sound in the steering wheel while turning to the left or the right. The contact stated that the longer the vehicle was driven, the louder the sound got. The contact took the vehicle to a certified mechanic who stated that the failure was with the steering coupler. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the extended warranty. The approximate failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471935July 1, 2022
AIR BAGS
Light on malfunctioning, supposedly airbags will no inflate according to repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470979June 25, 2022
STRUCTURE:BODY
While driving on the interstate, the panoramic sunroof exploded. Pieces of glass flew off my car. The explosive sound was very loud and startling, but I was able to maintain control of my vehicle. Vehicles behind me were potentially impacted by flying pieces of glass. I took my vehicle directly to the dealer, (Nalley Hyundai) who confirmed the glass shattered. There was no evidence of any foreign object impacting the glass. There were no warnings lights, messages or any other symptoms of an impending issue. Reported to Hyundai USA, Case # 19935493.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467512June 4, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Sudden unintended acceleration apparently caused by an electronic malfunction of throttle control. There were no warning signs. It is not known if vehicle was inspected by the insurance company.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11467178June 2, 2022
STEERING
The steering wheel coupler is defective. Steering became unstable. Rattle and shaking. It’s terrifying to drive and not know what’s wrong. Got told it was tires. Got told it was the alignment. Got told that it had something to do with the drive train.. too find out that it’s a $11 part.and to discover that Elantra and Sonata owners were notified but not Azera owners is just negligent behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463370May 4, 2022
UNKNOWN OR OTHER
The hydraulic hood lifting "hinges" did not hold the hood up. When I raised the hood to fill the window washer container, the hood fell, unhindered, on my left wrist, as I was taking the cap off of the filling tube. 2 seconds later it could have been my head as I would have been over the washer reservoir opening. The hand was very bruised, and the wrist was cut. (really hurt) Went to the dealer & he said this was the first Azera they had heard of with the problem but had seen several Sonatas with this problem. I believe the hydraulic lifters are the same, so perhaps the problem affects both models.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11462468April 27, 2022
STEERING
The contact owns a 2013 Hyundai Azera. The contact stated while driving 60 MPH, the steering wheel started shuddering and was making an abnormal clicking sound. There were no warning lights illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring intermittently. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 66,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453107February 20, 2022
POWER TRAIN
It has happened now over several years. When the temperature is cold, freezing and below, the gear shift lever is locked in the parking position and can not be moved to the R, N or D position. Last time it happened on the date shown below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448596January 24, 2022
ENGINE
AT 120K MILES, UPON START, VEHICLE ENGINE BEGAN MAKING A CLICKING SOUND. NO ENGINE LIGHT HAD APPEARED IN VEHICLE. VEHICLE CONTINUED MAKING CLICKING SOUND AND BEGAN TO STALL WHEN DRIVEN OVER 40MPH. BEFORE VEHICLE COULD EVEN BE SEEN FOR AN APPOINTMENT WITH REPAIR SHOP, VEHICLE COMPLETELY DIED WHILE DRIVING ON HIGHWAY. WAS ABLE TO COAST TO SIDE OF THE ROAD AND WAIT FOR ASSISTANCE TO REPAIR SHOP. UPON REVIEW, ENGINE COMPLETELY SEIZED AND DIED. NO INDICATION OF ENGINE ISSUES NOTED THROUGH DASH LIGHTS. SEEMS CONSISTANT WITH OTHER HYUNDAI ISSUES CONCERNING ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447439January 14, 2022
AIR BAGS
My air bag light is on & won't go off. It's been on for about a year. But my factory warranty have expired. I can't afford a new warranty . what shall I do ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446924January 10, 2022
POWER TRAIN
Driving in passing gear three times my car made a loud thudding noise and with an accompanying jolt, the “impact” feels like you could lose control. This feels like it comes from under the rear such as where the universal joint/drive shaft might be. We’ve taken the car in twice but the dealership is unable to duplicate. No warning of any kind in advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445106December 27, 2021
ENGINE
Day 1: Vehicle engine began to make a knocking sound…engine light never came on. Vehicle when at higher speed would make a really loud knocking sound so it had to be driven under 50mph. Within 3 days, vehicle completely cut off in traffic and coasted into parking lot of nearby store. Had to be towed to mechanic in which they informed the engine locked up and could not be repaired. I was quoted a cost of almost $10k for a new engine. I have seen there have been other Hyundais recalled for the he same issue, but not the model I drive. The car only has 120,377 miles and I can no longer drive it. I was left stranded and could have been injured as the engine light never came on to warn of an impending issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444976December 26, 2021
ENGINE
The engine failed in this vehicle as I was driving down the road. It immediately started knocking violently without warning. I was left stranded with my 4 children and had to pay for towing. The problem still persists upon starting. The vehicle had been inspected numerous times prior to incident due to a ticking noise upon cranking and I was informed by dealer that this is normal. Upon incident there was no warning lights or inclination that this was going to happen. I have since been told by multiple mechanics that the crank rod is faulty in this 3.3L Hyundai engine and that in order to replace it you must buy a refurbished engine with an aftermarket part due to the faulty manufacturer part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443967December 16, 2021
STEERING
The steering on this vehicle started to have some play in it, including some intense vibrating as I drove down the road. My analysis is that the coupler within the steering motor is made of a flimsy material that breaks down relatively easily. This issue has obviously become clear to Hyundai, as they have created an updated version of the coupler. However, the issue is serious enough that there are many people who have shared about it on forums/YouTube/etc., and is a legitimate danger to drivers, as complete failure of the part could result in failed steering while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441898November 29, 2021
STEERING, ELECTRICAL SYSTEM
I had to get the coupling replaced after my steering started knocking loudly about 5 to 6 months ago. Now I'm having problems with the crank shaft sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438110October 25, 2021
AIR BAGS
Vehicle airbag light came on by itself while driving. Diagnosis shows that the Module needs to be replaced. Currently the vehicle does not have working airbags. it has been diagnosed by dealer but not manufacturer. Car is currently at the dealer service shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435620October 5, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2017 Hyundai Azera. The contact stated that the trunk was difficult to open manually. The contact was able to open the trunk after several attempts. However, the trunk would no longer close securely and had to be tied closed with a wire. The dealer was notified and advised that they were overbooked and could not schedule an appointment to diagnose the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433880September 21, 2021
ENGINE
Without warning, my car lost power as I was driving on the interstate. I started changing lanes to get over to the shoulder, and before I got to the shoulder smoke began to come out of the hood then flames started. I was able to pull over and get myself and my special needs son out of the car with the help of others who saw the flames and also pulled over. 911 was called and police and fire came. The firefighters put out my engine fire with their chemical suppressants. My car does not have an active recall on it, but other makes and models with this same engine do, so I never receivedany warming about this problem happening with my same engine. I have always had it serviced at the dealership. This was very traumatic.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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