Honda Ridgeline Complaints

477 consumer complaints on file.

#11754528August 3, 2026
ENGINE
Auto Idle Stop failed as I was sitting at a red light. As I came to a stop at the light, the truck entered the Auto Idle Stop. When the light turned green and it was time to accelerate, I released my foot off of the brake and the engine stopped. It cut out right there. Warning lights came on and I had to restart the engine by totally shutting down the truck on a busy highway road. It took 2 attempts to get it to start. After this, I turned the Auto Idle Stop OFF using the button located on the lower console. I am taking it to the Honda dealership tomorrow to work on a remedy via the AutoIdleStopSettlement from Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753947July 31, 2026
ENGINE
Engine idle start/stop feature shut off the engine while I was waiting to turn at a busy intersection. When I took my foot off the brake, the engine did not restart and all the lights in the dashboard came on. Multiple attempts to get the engine to re-start failed. Police had to block traffic while we waited for a tow truck. After about 15 minutes the system finally allowed the engine to start again, but the tow truck was already there so the car was towed to a local dealership. Problem was diagnosed as a starter pulling excessive voltage causing hard starts and failure of the auto start/stop system. The starter was replaced under warranty. Vehicle is just over a year old with 10k miles. I was lucky there wasn't an accident or any injuries but with cars swerving by me while I blocked the intersection before the police arrived, it could easily have been much worse. Even after the system was repaired, I do not feel safe driving with the automatic start/stop feature engaged. I know I can turn it off every time I get in the car, but it is too easy to forget to do that. I would like for Honda to reprogram the system to allow the driver to permanently disengage the auto stop feature, but I'm told that is not currently an option.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753762July 30, 2026
EXTERIOR LIGHTING
The headlights auto-dimming feature on this vehicle does not work properly. While on during night driving, it will constantly switch from high beam to low beam, back and forth, every few seconds creating a strobe effect. The truck reacts to roadside signs as if they were oncoming cars and sometimes fails to dim light when cars are approaching. I have had it switch from low beam back to high when vehicles are quite close which causes the other driver to switch to high also which means neither of us can see well. Truck was purchased new from Mike Patton Honda, LaGrange, GA in December, 2025. I took it in to see if they could correct the problem and was told by the service guys that I was the only person who had ever complained about such a problem. They checked the truck over and said they could find no problems. A quick search online indicated that this problem began occurring with the 2020 Ridgeline and continues to be unchanged up the present. The puzzling aspect of the problem is that I also purchased a new Honda Accord about a week later and the auto-dimming feature in the Accord works very well with none of the problems that I have in the Ridgeline truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752645July 24, 2026
SUSPENSION
Vehicle has significant rusting on the suspension & can be inspected upon request. The rust will deteriorate the suspension’s capacity to support the vehicle, creating a dangerous hazard for others and myself on the road. The problem was first noted by a Honda service technician, where they provided detailed images of the undercarriage of the vehicle. Images of the rust were found on the rear suspension, parts of the front suspension & in other areas like the differential box & along the shaft of the vehicle. The vehicle did not have any warning signs on the dash - however the suspension is squeaky when the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752301July 23, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
When driving the vehicle suddenly displayed warning and failure lights for the following: Adaptive Cruise Control, Lane Keep Assist, Road Departure, High Beam Support, and Collision Mitigation. The vehicle in the past regularly experiences issues with oncoming traffic (especially on 2 lane roads) when it comes to auto braking and forward crash warnings so I immediately brought the vehicle home as I was worried for my safety and the safety of others on the road that if these systems were now warning of malfunction the vehicle might auto brake in traffic for no reason and cause a crash. I took the vehicle in following this as I looked online and discovered there were multiple recalls on this vehicle for other various issues and I wanted the dealer to fix those in addition to determining if this was part of one of the recalls also. The dealership has diagnosed the issue as the forward multi-purpose camera and is stating it needs to be replaced to correct the safety issues of the vehicle. I reviewed online and found that just a coupe years ago this part was approx $800 and the dealer is not charging over $1600 for the part. The other issue is that I paid for the part and the dealer claims this part will not even ship until August 26 (over a month away). Additionally I have further researched this issue and found that it is a common failure on Honda and Acura vehicles and creates a major safety concern, yet Honda Motors has refused to address the issue and handle this as a recall as it should be done. New vehicles should not be regularly experiencing catastrophic safety system failures regularly and the manufacture not be held liable for the damages and not be able to fix the part or car in a timely manner. The fact the parts are in such short supply and backorder further attests to the common failure of this part. I would appreciate your immediate review and action of this matter to ensure that Honda is held accountable for the major safety failures they have created.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752035July 22, 2026
UNKNOWN OR OTHER
My Honda Ridgeline 2022 stalled out at a red light in [XXX] on XXX and ,in [XXX] cross-section also on XXX. It again stalled Exit [XXX] at the red-light stop on XXX. I took the truck to Dover Hona Dealer down here in [XXX]. They said 'they tested battery, ("battery is testing okay") scanned trouble codes found none, test drove 3 times, started 20 times next morning and it seemed to start every time with no issues'" could not find anything wrong. They wrote , " No repair for the time being - customer to monitor for the being" But the truck got stalled again on XXX at [XXX] and [XXX] cross-section in [XXX]. I will be taking the truck to Stratham Honda Dealer in [XXX] this Friday for another check-up. Every time , the truck stalled all warning lights were lit on the dashboard. I brake was stiff. It went black when pressing P button. And it a couple seconds it started and ran just fine. I have now begun to disengage the auto-idle-stop. It's runnig good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751373July 19, 2026
STRUCTURE:BODY
I am the owner of a 2026 Honda Ridgeline, which I have owned for approximately seven months. Since taking delivery, the vehicle has emitted a persistent, very strong chemical odor consistent with volatile organic compound (VOC) off-gassing. This is distinct from a mildew or air-conditioning-related odor; the smell is present throughout the cabin interior as well as in the truck bed well, and does not correlate with AC use. In an effort to resolve the issue, I have kept the vehicle parked outside (not in an enclosed garage), with the bed well left open and the windows down for extended periods to ventilate the interior. Despite these efforts over the seven-month period, the odor has not diminished to an acceptable level and remains strong. Exposure to the odor causes me to develop headaches and throat irritation. These symptoms occur during normal use of the vehicle and are directly attributable to the smell, not to any other known cause. I am requesting that this be formally investigated and documented as a defect, as the odor appears to stem from an interior or structural material issue rather than routine new-vehicle off-gassing, given that it has not resolved after seven months of ventilation efforts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751077July 17, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Honda Ridgeline. The contact stated that while attempting to start the vehicle with the Push-To-Start feature, the vehicle failed to start. No warning light was illuminated. Additionally, while idling in traffic, the vehicle lost automotive power and failed to accelerate as intended while the accelerator pedal was depressed. The vehicle was restarted as a temporary fix. Upon further inspection, the contact became aware of an abnormal electrical burning odor entering the cabin of the vehicle. The vehicle was taken to a local dealer, where it was diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750970July 17, 2026
POWER TRAIN
On about 5 occasions, and at a stop light, the auto stop did not re-engage when I attempted to move forward. The first time it happened I only had about 28k miles on it and I was making a left at a light in [XXX]. On another occasion, about 7 months ago, I was driving in [XXX] and the vehicle shut down in the same manner - it went into Accessory mode and I then turned the car off and back on before I was able to move again. The most recent occasion was about two weeks ago in [XXX]. I was about to make a left onto [XXX] from Coliseum and stalled. I had to wave people around me because I was unable to immediately restart the vehicle. In the two weeks preceeding this incident, the system seemed to act up quite a bit more and began thinking about replacing the vehicle. There were at least 3 other instances. I reported the first instance to the dealer but since the could not replicate the issue, it was ignored. I went to the dealer last week and they simply had no interest in dealing with my issue since my VIN was not in the ones designated with the problem. This is an issue! My first report was more than two years ago and I did not know there was any issue at the time - I am aware now but I am told that my vehicle is not impacted. It is INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750927July 16, 2026
ELECTRICAL SYSTEM
I OWN A 2024 HONDA RIDGELINE TRAILSPORT. THE AUTOMATIC IDLE IS CONTINUOUSLY DRAINING THE BATTERY, MAKING IT HARD FOR THE TRUCK TO START. I HAVE PURCHASED 2 BATTERIES SINCE MAY 2024, WHEN I PURCHASED THE TRUCK. IT APPEARS THAT THERE IS SOMETHING WRONG WITH THE AUTOMATIC IDLE ON THE TRUCK, BUT HONDA TELLS ME THERE IS NOTHING WRONG. WHEN ACTIVATED, THE AUTOMATIC IDLE WILL SHUT DOWN THE VEHICLE IN TRAFFIC, CAUSING A VERY DANGEROUS SITUATION BECAUSE THE BATTERY DOES NOT HAVE ENOUGH POWER TO START THE VEHICLE WHENIT STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750429July 14, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing significantly more. I believe a safety-related camera failure should be investigated as a potential defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749818July 12, 2026
ENGINE
This is a followup to a complaint that I submitted on July 10, 2026 at 10:19:37 AM, tracking #11749522. The incident that I am reporting today occurred on July 7, 2026 when my son was driving my 2025 Ridgeline alone. I was not aware of this incident until I happened to mention to him what I had experienced with the auto stop re-start failure (no restart after auto start/stop engages). He then reported to me that on July 7th while he was driving the Ridgeline he experienced a similar incident. When he pulled up to a busy intersection the vehicle failed to re-start after shutting off at the intersection. He said he did not know what was happening and panicked a bit. Until I brought up my incident to him he said that he thought he had done something wrong when operating the Ridgeline because he does not drive the vehicle very often. He said that he placed the vehicle in park and opened the door, similar to what I had done. He said that after he did this the vehicle did re-start which is exactly what I experienced. This is two failures with same vehicle within the same week. I called the Honda Service Department on Friday, July 10, 2026 and have scheduled an appointment for Tuesday, July 14, 2026. When I mentioned NHTSA ODI had launched new Investigation on March 26, 2026 and mentioned Service Bulletins 23-008 and 23-099 to the Service Advisor he told me that they did not apply to my model year including 10-year extended warranty with unlimited mileage also did not apply. He said that my vehicle was still under factory warranty and to bring it in so that they can complete an analysis and order parts if needed. The Service Advisor said "full disclosure, Honda has not developed or provided the updated part needed to fix the problem." Those were his words. I have read that SB 23-008 and 23-099 do not fix this problem and if not completed correctly can create additional problems making me very concerned with what the dealer will propose to fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749696July 11, 2026
ELECTRICAL SYSTEM
When stopped in heavy traffic, the auto idle engaged. I got a "System problem detected. Shift to Park." warning. When I shifted to park the vehicle experienced a total electrical blackout, including a loss of hazard lights. It took several minutes for the modules to reboot. This happened 3 times in 20 minutes as I attempted to find a safe place to pull over. My life was put in danger because it was dark, raining heavily, and my hazard lights were inoperative. It happened a few hours after I bought the car at the dealership. I am waiting for a tow truck now. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749576July 10, 2026
ELECTRICAL SYSTEM
The auto stop start shuts off and does not always restart. While in traffic at a light multiple times it has shut off and not restarted .I have to turn off the vehicle and put it in park and restart the vehicle!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749522July 10, 2026
ENGINE
No restart after auto start/stop engaged. The engine failed to restart on its own from a complete stop at a traffic light and road intersection with the auto start/stop function engaged. This occurred at a very busy intersection on a road under construction. I had passengers in the truck with outside temperatures above 100 degrees. Traffic was extremely heavy and other vehicles were honking heavily. The vehicle would not re-start even after many attempts to push the ignition re-start button. At first I thought it was a battery issue but when pushing the ignition button there was absolutely no response by the starter. I was in a panic so I did not take a photo of the dash but everything seemed to go dead. I opened the door, got out and popped the hood. I checked the battery terminals. They seemed tight. I got back in the truck and pushed the starter button and the engine started like nothing was wrong and worked fine the rest of the day. This is the only the next morning so I have not driven the vehicle today or contacted the dealer service department yet. I intend to do so. I believe my truck experienced an Auto Idle Stop Restart Failure. I have read that opening and closing the door resets the vehicle's electrical system, allowing the push-button start to engage again. It seems this might be what happened when I got out to check the battery and then re-entered the vehicle. This situation left me and my passengers in a very dangerous situation. There were no warning lamps, messages or symptoms of the problem prior to the failure. I have read that this exact situation is a reoccurring issue with my model and year Honda Ridgeline and that Honda has not been able to effectively resolve this problem. This is a very serious problem and now I am almost afraid to drive my Honda truck which is almost new. Please help to correct this problem quickly as it creates very dangerous situations. I will be contacting the dealer service department today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749191July 8, 2026
ENGINE
After braking to a stop, the default setting of the start stop system randomly fails at intersections and requires a complete restart of the vehicle. Has happened multiple times over the past two months. Dealer has checked all systems and can find no problems with battery or the system itself. Very hazardous when at a ramp end or a turn lane. The dealer recommended that the driver switch off the start stop system manually every time after starting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748746July 7, 2026
ENGINE
The Auto Idle Stop system in the truck has become an issue with the vehicle stalling out (sometimes) when I hold the brake pedal. I have to then put the car into Park to restart the engine. This has been a safety issue when I'm driving in heavy traffic and the truck stalls and I can't move forward with the other vehicles. I have taken my truck to the Honda dealer and they could not reproduce the issue at that time. They inspected the vehicle, confirmed the battery is fine, etc. They did mention the vehicle seemed slow to start. I have experienced this as well. At this time, Honda says there is nothing they can do to help me. My truck is only a year old and still under warranty. But this is a serious safety issue and I've experienced some frightening conditions on the road because of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747900July 2, 2026
ENGINE
I forgot to shut off truck when parking in my garage. 3 hours later a carbon monoxide alarm was triggered in the home. The truck was still running and garage was hot as hell, and truck was still running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747152June 29, 2026
UNKNOWN OR OTHER
My sunroof exploded. The glass blew up and out of the vehicle while on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746777June 26, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Driving approximately 15mph on a gravel road in my subdivision I noticed smoke or steam coming from under the hood. The time was approximately 10: 30 am on June 4,2026 the 2023 Honda Ridgeline with 41,000 miles was immediately stopped and put in park. I exited the vehicle and started to open the hood and fire streamed out from the front of the vehicle. I backed up and went to the rear door and retrieved my dog from the back seat. The vehicle is a total loss as the fire spread incredibly fast. I’m lucky to be alive today. There were no warnings or messages.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Honda Ridgeline