Honda Pilot Complaints (2025)

190 consumer complaints on file.

#11759716August 26, 2026
AIR BAGS
The contact owned a 2025 Honda Pilot. The contact stated that while the vehicle was parked on a neighborhood street, a vehicle crashed into the front driver’s side of the vehicle. The vehicle was driving approximately 60 MPH at the time of the crash and came to a stop upon impact. The air bags did not deploy. The vehicle was towed a local law enforcement parking lot. No warning lights were illuminated. A Police report was filed. The vehicle was destroyed. The contact and mother were injured. The contact was seated in the driver’s seat and suffered injuries to the left arm, back, and ribs, and the contact’s mother was seated in the rear driver’s side seat and suffered injuries to the left arm and both knees. No injuries were reported outside of the vehicle. Medical Treatment was required for the injuries sustained. The air bag warning light was not illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 16,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11758657August 21, 2026
STEERING
The vehicle has suffered a life-threatening, complete loss of power steering while driving under identical, hazardous conditions on two separate occasions. There were no warning lights or inductors prior to either event. 1. The vehicle suffered a complete steering failure while driving over railroad tracks with a child inside the vehicle. A full replacement of the steering gearbox and power steering rack was performed under warranty (Defect Code: 03001 [Binding/Sticking], Symptom Code: 03217 [Not Operating]). This failure occurred only 20 days after receiving routine manufacturer maintenance from a Honda service department. 2. The exact same dangerous defect recurred, causing another complete loss of power steering while driving over railroad tracks with a child in the vehicle. The service department confirmed they successfully duplicated this power steering failure twice during active diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758364August 20, 2026
UNKNOWN OR OTHER
I was driving and I heard a loud bang and then sounds on the top of my roof. I pulled over and found the sunroof had exploded. There is a large portion that is gone. The glass that is left is spider cracked around where the glass is gone. There are pieces of glass that are angled upwards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758180August 20, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic breaking sensor put on my brakes at random times. It happens when going over a small rise in the road and also happened on a 2 Lane road when a semi truck was coming the opposite direction totally within its lane and the sensor for some reason thought maybe the vehicle was in my lane. This caused a sudden breaking and could’ve caused an accident by either me reacting to that breaking or by Vehicle following me hitting my car. This has happened multiple times and is very disconcerting. I took it to the dealer, but they could not find anything wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758077August 19, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving down country road doing about 45 mph when all of a sudden the brakes slammed on throwing me into the seat belt. There was no vehicle or other obstacle insight. Called dealer to see if there was a safety bulletin on this problem. They said there were no safety bulletins on this. They said to check for bugs on the emblem. No bugs on Honda emblem or in front of the rear view mirror on the windshield. Just glad I was not on the interstate doing 70 mph when this happened. It definitely would have caused a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757895August 19, 2026
ENGINE
My Ac went out and upon taking it to the dealership, it was determined that my clutch and coil are melted into my compressor. They ordered the part but there were over 1,000 other dealerships that put in an order for the same part so I was told it could take over two months to get this sort in. They also said this was highly abnormal and it normal wear and tear so it definitely feels like a malfunction of the equipment Honda has that should be considered a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757706August 18, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On 05/01/2026 the battery failed and the car needed to be jumped and immediately driven to a dealership for battery replacement. The battery would not hold a charge. On 8/15/2026 the A/C went out and upon a diagnostic service appointment at the dealership on 8/17/2026 it was determined that the compressor suffered a catastrophic failure and melted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757688August 18, 2026
UNKNOWN OR OTHER
1. What component or system failed or malfunctioned and is it available for inspection upon request? The Air Conditioning (A/C) compressor seized completely, causing the A/C compressor clutch to overheat and melt. Yes, the vehicle and the failed components are available for inspection upon request.2. How was your safety or the safety of others put at risk? A completely seized A/C compressor pulley creates a severe mechanical hazard while driving. Because the compressor is driven by the engine's serpentine belt, a locked pulley can cause the belt to melt, snap, or throw off entirely while the vehicle is in motion. If the belt fails, it results in an immediate loss of power steering assist, loss of alternator charging, and engine overheating. This creates an abrupt, catastrophic loss of vehicle control on the road, putting my family and other drivers at extreme risk. Furthermore, dealership staff dangerously misinformed us that the vehicle was "safe to drive" despite this critical failure.3. Has the problem been reproduced or confirmed by a dealer or independent service center?Yes. The problem was officially diagnosed and confirmed by a local authorized Honda dealership service center (8/17/26).4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected, and the failure was documented by an authorized Honda dealership representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The primary symptom was a sudden failure of the air conditioning system to blow cold air (afternoon of 8/14/26).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757643August 18, 2026
SEAT BELTS, SEATS
the seatbelt alarm on the passenger side middle row seat keeps beeping and flashing the seatbelt warning despite the passenger being bucked in. The dealer says the belt is covered under warrant but the buckle is not. The sensor in the buckle is supposedly the issue. Its a system... Am I supposed to tie my kid in with just the strap? The constant alarming while driving is a distraction. Failure to address is going to result in people not buckling into the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757583August 18, 2026
SEAT BELTS
the right rear seat safety belt warning keeps going off as if the passenger does not have the seat belt fastened although they do have it fastened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757250August 16, 2026
STEERING, LANE DEPARTURE: ASSIST
during a routine trip thru the [XXX]/[XXX] section of [XXX] our 2025 Honda Pilot suddenly lost power steering capability, we could hardly control the vehicle and had to manage an exist to a side street. We received a message on the dash board of a lost of power steering assistance and to notify the dealer. We shut the car off, restarted and gained control of the vehicle less the lane departure feature. At this time we made an appointment with Fred Beans in Abington for service, we have lost confidence in the vehicles safety after this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756979August 14, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756592August 12, 2026
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
The steering wheel became extremely difficult for my husband to turn. Power steering went out on my 2025 Honda Pilot Trailsport. Numerous warnings were then displayed on the vehicle's dashboard screen, it was impossible to drive, and caused us to have to get towed. We had it towed to a Honda dealer for repair, where it was discovered that the steering wheel had more turns in one direction than the other, the shaft boot was misplaced, non-factory pins on the steering rack were noted, and the clock spring was stuck reading 508 degrees. Furthermore, the steering wheel rack gearbox had to be replaced following a steering angle sensor failure in my 2025 Honda Pilot Trailsport. This is a serious safety issue and should have never have happened in such a new vehicle. This incident not only put my family's lives at risk, but also everyone else on the roadway. Why did my vehicle that I bought brand new and have only serviced at Honda have non-factory parts?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756542August 12, 2026
VISIBILITY/WIPER
I am writing to formally report a potential safety-related defect involving the front windshield of my 2025 Honda Pilot. The windshield has demonstrated what I believe to be an abnormal susceptibility to cracking and chipping under what appear to be normal driving conditions, including ordinary interstate highway travel. The damage has occurred from relatively minor road debris and/or without a significant impact that would reasonably explain the severity or rapid progression of the cracking. I contacted Honda regarding this issue and requested assistance with the windshield repair/replacement as well as further investigation into whether there may be a defect involving the windshield glass, its installation, mounting, or related vehicle components. Honda declined to provide assistance or initiate any further investigation. My concern is not simply that windshield glass can occasionally be damaged by road debris. Rather, I am concerned that the windshield may be unusually susceptible to cracking under conditions that should reasonably be expected during normal operation of the vehicle. A windshield is a critical safety component, and repeated or unusually easy cracking could potentially affect driver visibility and the structural integrity of the windshield. I am also aware of other reported complaints involving windshield cracking on 2025 Honda Pilot vehicles. The existence of similar reports raises additional concern that this may not be an isolated incident and that the issue may warrant further investigation. I respectfully request that Honda: 1. Review the circumstances surrounding this windshield failure; 2. Determine whether similar windshield complaints have been reported for the 2025 Honda Pilot; 3. Investigate whether there may be a defect involving the windshield glass. Because the windshield is an essential safety component, I believe this matter deserves more than a determination that the damage is simply ordinary road debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756431August 12, 2026
ENGINE
Message Emissions System Problem – Avoid Heavy Acceleration and High Speed. See Dealer. Car has been dropped off at dealer on 7/12/26 and has still yet to be returned. Dealer stated they contacted Honda corporate and they need to take the engine apart and submitt photos
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756236August 11, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few moments. When I turned it back on the warning lights cleared and I had power steering wheel/brake control as normal. I brought the vehicle to a certified Honda service station first thing in the morning. The report states an error code C0051-96 has occurred. The wheel sensor was recalibrated and the vehicle was cleared to drive by a Honda certified technician.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755547August 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
What System Failed: The automatic emergency braking system (EBS) engaged without warning, causing my car to stop abruptly on a public road. How was Safety of Myself/Others at Risk: I was turning right at a 4-way stop intersection after coming to a complete stop. There were other vehicles parked/driving on the street but none of them were close enough and no one was going fast enough to be a danger/trigger the EBS. The EBS on my car engaged without warning, stopping my car completely and blocking the intersection. Luckily the vehicles behind me and approaching the intersection were going slow enough to avoid a collision. Has the Problem been Confirmed: The Honda dealer where I bought the car brand new refuses to inspect the system, claiming it's normal for emergency braking to occur due to reasons other than to avoid a collision (snow in the air/a bird flying past/etc.). Vehicle inspected: No. Warnings/Symptoms: None
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755405August 7, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, SEAT BELTS
Safety Complaint – 2025 Honda Pilot EX-L Brake/Electric Parking Brake System Warning I am filing this complaint regarding a serious safety issue with my 2025 Honda Pilot EX-L, which I purchased brand new from Paragon Honda in Queens, New York, approximately one year ago. The vehicle currently has only 47,089 miles and has never been involved in an accident. While driving, multiple warning lights suddenly appeared on the dashboard, including a Brake System warning indicating a problem with the Electric Parking Brake system and that the parking brake was unavailable. This occurred unexpectedly while the vehicle was in operation and created a serious safety concern. A brake-related warning and loss of parking brake availability on a nearly new vehicle is unacceptable and requires immediate investigation. I immediately brought the vehicle to Paragon Honda Service Center in Queens for diagnosis. The dealership informed me that I may be responsible for diagnostic fees and possible repair costs, despite the vehicle being approximately one year old and covered by the Honda factory warranty. I am requesting that NHTSA investigate whether this issue represents a potential safety defect affecting 2025 Honda Pilot vehicles. I believe Honda should address this problem promptly and ensure that affected customers are protected from safety risks and unexpected repair expenses. Vehicle Information: Make/Model: 2025 Honda Pilot EX-L Mileage: 47,089 miles Dealer: Paragon Honda, Queens, NY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755170August 6, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On multiple occasions, under different driving conditions, the vehicle has experienced significant and rapid deceleration without any warning lights, diagnostic codes, or dashboard messages. The deceleration has occurred unexpectedly and creates a dangerous situation, particularly in traffic where a car or semi behind me is not anticipating the sudden decrease in speed. This requires me to fully depress the gas pedal which then creates a slingshot effect once acceleration takes hold. This situation was almost continuous on a recent long-distance drive and only stopped once I parked the car in my garage. The only “fix” for now is to drive in cruise control where speed will be maintained. Since then, I’ve only driven locally and it has happened almost daily but much more intermittent with local driving. It's happened at speeds from 12 mph-74 mph. This is NOT an adaptive cruise control issue and I drive with only my right foot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754604August 3, 2026
SEAT BELTS
Right passenger seatbelt doesn’t show it’s full engaged and dings when passenger moves
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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