Honda Pilot Complaints (2011)

293 consumer complaints on file.

#11763684September 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
All of the components associate with the Advanced Driver Assistance Systems (ADAS) on my 2021 Honda Passport failed at the same time. From what I have learned, they are all associated with the windshield-mounted camera (also called the monocular camera or lane assist camera) that controls safety features like the Lane Keeping Assist System (LKAS) and Lane Departure Warning, among others. The dashboard lights for all of these features remain illuminated, meaning that none of these safety features are working. The module/camera has a history with this vehicle of overheating and failing. My safety is at risk because all of these features are now disabled until the part is replaced. I took my vehicle to a local mechanic but not to a Honda dealership. I have been told that there is no recall issued, but that the problem is widespread throughout 3-4 years of this model of Honda Passports. To replace this part, I have been told costs consumers $1800-$2400, and can only be done at the dealership. There were no problems with the vehicle prior to the failure of the part. The vehicle is a 2011 model with 66,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749162July 8, 2026
SEAT BELTS
The contact owns a 2011 Honda Pilot. The contact stated that while parked, the front driver-side seat belt retractor failed to retract as intended. The contact related the failure to NHTSA Campaign Number: 11V468000 (Seat Belts). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744589June 16, 2026
AIR BAGS
On XXX at approximately 6:04 PM, the vehicle was being driven on a highway in [XXX] — after dark, during an active snowstorm, on slick roads, at approximately 40 MPH — when the front passenger-side airbag deployed spontaneously with no collision, no impact, and no warning of any kind. There were no prior warning lamps or symptoms. The deployment cracked the windshield and caused interior damage. The component is available for inspection upon request. This vehicle had the Takata recall performed in 2019. The failure is believed to be related to NHTSA Recall 19V502000 (Honda Recall Nos. F5F/Q5E), covering 2009-2015 Honda Pilots with passenger frontal airbag inflators that may explode due to propellant degradation from humidity and temperature cycling. A spontaneous deployment with no crash is consistent with this defect. The vehicle was inspected by an authorized Honda dealership. Technician findings included: blown fuses 9 and 11, diagnostic system crashing repeatedly, complete loss of SRS/ABS/gauge communication, burning smell from the airbag inflator, copious F-CAN malfunction codes, and DTC U0151. Technician concluded: "ADVISE replacing deployed passenger airbag and inflator assembly." The dealership confirmed the component needs replacement but could not determine the cause. A spontaneous airbag deployment at highway speed during a snowstorm with no crash poses extreme risk to the driver and public. This incident warrants investigation to determine whether recall remedy parts from prior Takata campaigns are continuing to fail in other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729775April 7, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 115,776 and at the time of registration. The contact stated the vehicle was currently at 116,187 miles. The contact recently received a Carfax Report and discovered that the mileage was 191,299 on March 22, 2026. The mileage was listed at 115,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721713March 3, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Odometer Fraud. The contact purchased a 2011 Honda Pilot. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from the Facebook Marketplace on 2/25/26. At the time of purchase, the vehicle mileage was 144,135. After retrieving a Carfax Report, the contact discovered that the mileage was 204,000. The contact stated that while driving at speeds of 35 MPH or lower, there were sounds of an electrical system failure coming from the vehicle. The following morning, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer confirmed that the actual mileage was 204,000. The contact reported the odometer fraud to the DMV, who then informed the contact that the private seller had not transferred the title yet. The manufacturer was not made aware of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720964February 27, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 144,000. Twenty-four hours after the purchase, the check engine warning light illuminated. The contact had an appraisal on the vehicle, and it was discovered that the mileage on the Title was 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712050January 20, 2026
AIR BAGS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695719October 27, 2025
SERVICE BRAKES, SEAT BELTS
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684991September 4, 2025
VISIBILITY
The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676811July 28, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,653 and at the time of registration, it was discovered that the mileage was 225,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669371June 26, 2025
SERVICE BRAKES
Break pedal goes to the floor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657444April 29, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653372April 8, 2025
UNKNOWN OR OTHER
He sold me the Honda 2011 pilot the defective transmission I bought it from the person by marketplace when 1 week ago when I took it to change the transmission oil they told me that the transmission was damaged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652013April 1, 2025
ENGINE
I was driving along [XXX] , wheb I came to a stop at the stoplight at the intersection of [XXX] The vehicle shut off and couldn't restart. I had to tow it to a garage where the engine is being repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632217December 23, 2024
UNKNOWN OR OTHER
I was hearing clunking in the back and brought it into the shop to get it checked out. I was told the rear subframe broke from being rusted/rotted out. I looked my car up to see if there were any recalls for it and found that there were recalls/buy backs for the same thing for 2003-2008 Honda pilots, 2007-2011 CR-V's and Ridgeline's in cold weather states, but not for my year of pilot even though it is the same issue wrong with the subframe. We tried contacting Honda, but after going back and forth with voice messages they told us there was nothing they can do because our year didn't have the recall. The pictures I uploaded are stills from videos taken. The videos can't be uploaded though this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562504December 29, 2023
FUEL/PROPULSION SYSTEM
The gas tank bands are rusting out, they are about to break causing the gas tank to fall and probably catch fire. The gas tank protector and gas tank guard are also rusted out to the point of falling off and crumbling rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558917December 7, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES
The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was inoperable. The contact was unable to view objects in the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the rearview mirror had delaminated from the inside and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 246,632.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538946August 16, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 12V573000 (Electrical System) however, neither the VIN nor the year vehicle was included. The vehicle was taken to an independent mechanic, who informed the contact that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 318,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538796August 15, 2023
AIR BAGS
Airbag light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536107August 2, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2011 Honda Pilot. The contact stated that while in the process of parallel parking, he shifted into drive(D) and slightly depressed the accelerator pedal however, the vehicle accelerated forward unintendedly and hit the rear driver's side fender of another unoccupied parked vehicle. The contact stated his foot was stuck on the accelerator pedal. The contact stated that he had to manually remove his foot from the accelerator pedal. The contact was able to continue driving. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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