Honda Pilot Complaints (2011)

293 consumer complaints on file.

#11003494July 6, 2017
SUSPENSION
UNUSUAL NOISE (GRINDING/FRICTION) THAT PERSISTS WHILE THE VEHICLE IS IN MOTION. TOOK IT TO BE LOOKED AT 3 TIMES THEN THEY SAID IT WAS THE COMPLIANCE BUSHINGS. THEY SAID PREVIOUS MODELS HAVE BEEN RECALLED BUT NOT THE 2011 YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001243June 25, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY WIFES HONDA PILOT 2011 HAS A SEVERE SHUTTER WHEN EXCELARATING FROM A DEAD STOP UP TO 50 MPH. IT NOW HAS APPROXIMATELY 119000 ON IT BUT HAS BEEN DOING THIS FOR ABOUT A YEAR AND THIS SHUTTER OR MISSING CONDITION IS GETTING WORSE. I HAVE READ REVIEWS AND SEEMS TO BE A PROBLEM HONDA HAS HAD FOR SOME TIME. WHAT CAN HONDA DO TO CORRECT THIS PROBLEM FOR ALL OF US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995277June 15, 2017
AIR BAGS
MY WIFE WAS DRIVING AND AND CAR WENT TO PASS HER A HIT A TRACTOR COMING OTHER DIRECTION. CAR HIT HER ON DRIVERS PASSENGER SIDE SPUN HER AROUND AND SHE HIT A MAILBOX ON FRONT OF CAR THAN SLID AND HIT A TREE ON PASSENGER SIDE . NO AIR BAGS DEPLOYED. CAN'T UNDERSTAND IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10994557June 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
P0301 THROUGH P0304 HONDA ENGINE MISFIRE SETTLEMENT HONDA MANIPULATE THE DEALER TO MAKE FALSE ALLEGATIONS AND THE VEHICLE THEY REFUSE TO REPAIR IT. I WISH TO HAVE THE TRUTH COME TO LIGHT HOW THEY REFUSE TO SERVICE AND TAKE ACCOUNTABILITY TO REPAIR THE VEHICLE. THEY RATHER NOT REPAIR IT EVEN THOUGH IT IS THERE. I WAS DRIVING AND THE ENGINE MISFIRED. I WAS FORCED TO DRIVE INTO AUTOZONE TO HAVE THEM TEST IT OUT AND THE DIAGNOSIS CAME BACK THAT I HAD TO CHANGE THE SPARK PLUGS. IN WHICH I DID BUT NOW HONDA DOES NOT WISH TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993291June 5, 2017
SERVICE BRAKES
THIS IS THE SECOND TIME MY BRAKES HAVE FAILED. THE FIRST TIME THIS HAPPENED WAS ABOUT 6 MONTHS AGO. I WAS LEAVING MY HOUSE GOING ABOUT 20MPH AND WANTED TO MAKE A RIGHT SO I APPLIED THE BRAKES, THE CAR WOULD NOT STOP OR SLOW DOWN, EVEN WITH THE BRAKE PEDAL ALL THE WAY DOWN. I HAD TO USE TO USE THE EMERGENCY BRAKE TO STOP THE TRUCK. I TURNED THE TRUCK OFF AND THEN BACK ON AND TESTED THE BRAKES BY DRIVING VERY SLOW AND BRAKING. THIS SEEMED TO CLEAR THE PROBLEM. TODAY MY TEENAGE DAUGHTER WAS LEAVING THE GAS PUMP AND NEEDED TO BACK UP. AFTER SHE PUT THE CAR INTO REVERSE, SHE TRIED TO APPLY THE BRAKES BUT THE TRUCK WOULD NOT STOP. SHE PUSHED THE BRAKE PEDAL ALL THE WAY DOWN AND WAS STILL UNABLE TO STOP THE TRUCK. SHE HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE TRUCK. I INSTRUCTED HER TO TURN THE TRUCK OFF AND THEN TURN IT BACK ON AND TEST THE BRAKES. THIS AGAIN CLEARED THE PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990925May 22, 2017
SERVICE BRAKES
CHANGED BRAKES AT 30,000 AND AGAIN AT 50,000, ROTORS ALSO. VEHICLE CONTINUES TO HAVE A RUBBING SOUND ON LEFT FRONT. THREE SETS OF BRAKES AND ROTORS IN 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969885April 1, 2017
STEERING, SUSPENSION
I HAD NOTICED WHILE DRIVING MY VEHICLE IT FELT AS IF THE FRONT BRAKE ROTORS WHERE WARPED DUE TO THE VIBRATION IN THE STEERING WHEEL WHILE UNDER BRAKING. I BROUGHT THE VEHICLE TO THE HONDA DEALERSHIP AND AFTER INSPECTION WAS TOLD THAT IN FACT ROTORS WHERE WARPED AND BREAK PADS WORN ALL PARTS REPLACED AND PROBLEM SEEMED TO BE CORRECTED THIS WAS DONE AT 85,000 MILES. NOW AT 98,000 SAME PROBLEM HAS RETURNED BROUGHT BACK TO DEALER AND THEY INFORMED ME NOW THAT BOTH THE FRONT COMPLIANCE BUSHINGS NEED REPLACEMENT. I HAVE CHECKED TO SEE IF THIS IS A RECALL ISSUE AND CANNOT IMAGINE IT IS NOT SEEING IT COULD HAVE CATASTROPHIC FAILURE ISSUES. PLEASE HOLD AMERICAN HONDA TO STANDARDS SET BY THE NHTSA FOR CUSTOMER SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968370March 24, 2017
AIR BAGS
TAKATA INFLATORS. RECEIVED LETTER ABOUT RECALL IN JULY 2016. WAITING TO GET INFLATORS REPLACED. WENT TO DEALER STATED WHEN PARTS COME IN. WILL BE NOTIFIED BY SUPERIOR HONDA. HONDA SUGGEST THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL RECALL REPAIR HAS BEEN PERFORMED. STILL WAITING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956851February 24, 2017
SUSPENSION
HONDA PILOT 2011 (<70K MILES). HAD CLUNKING SOUND FROM FRONT DRIVER'S SIDE WHEN GOING OVER BUMPS. DEALER REPLACED LEFT SHOCK ABSORBER, COVERED BY EXTENDED HONDA WARRANTY. HONDA REFUSED TO COVER THE REPLACEMENT OF THE RIGHT SHOCK ABSORBER, WHICH IS AN ISSUE DUE TO THE UNEVEN WEAR. REAR SUSPENSION WAS REPLACED ALREADY TWICE ON THIS VEHICLE. HONDA PREVIOUSLY ISSUED A RECALL FOR 2011 PILOTS, WHICH COULD CAUSE THE SUSPENSION TO FAIL AND COULD RESULT IN EXCESSIVE NOISE OR STEERING LOSS. IT IS EXTREMELY DISAPPOINTING THAT HONDA WOULD NOT COVER REPLACEMENT OF THE RIGHT SHOCK ABSORBER, WHICH IS QUITE OBVIOUSLY THE FLAW OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956186February 21, 2017
UNKNOWN OR OTHER
SOME TIMES WHEN TURN ON MY PILOT THE SRS LIGT STAY ON IN THE DASH BORD FOR MY WHOLE RATITE AND ANOTHER TIMES DOES NOT STAY ON JUST FOR AROUND 5 SECONDS I DON'T KNOW WHAT IS THAT BUT THE LIGTH IS RED AND THATS MEAN DANGER AND SOMEONE TOLD ME THATS SOMETHING ABOUT THE AIRBAG. I BOUGHT THIS CAR IN NOVEMBER 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938796December 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ UPDATED 08/22/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937984December 28, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FUEL CAP WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE SERVICE TECHNICIAN STATED THAT THE FUEL CAP NEEDED TO BE UNSCREWED AND RE-TIGHTENED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934968December 13, 2016
AIR BAGS
I RECEIVED A LETTER FROM HONDA EARLY LAST SUMMER NOTIFYING ME OF THE RECALL OF MY AIRBAGS SAYING PARTS WOULD BE READY IN THE FALL AND I WOULD GET ANOTHER LETTER. SO FAR I HAVE HEARD NOTHING ELSE FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927716November 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925770November 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924477November 6, 2016
AIR BAGS
TAKATA RECALL - AFTER MULTIPLE ATTEMPTS TO HAVE THE DEALER FROM WHOM THE VEHICLE WAS PURCHASED REPLACE THE AIRBAG, WE'VE BEEN REPEATEDLY TOLD "THEY'LL LET US KNOW WHEN THEY ARE AVAILABLE". GIVEN THE TIME WHICH HAS PASSED SINCE THE RECALL WAS ANNOUNCED, THIS IS NO LONGER AN ACCEPTABLE RESPONSE. WE NEED YOUR ASSISTANCE WITH HONDA TO HAVE THE SAFETY REPAIRS RELATED TO THE AIR BAG PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923867November 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916241October 15, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION RESULTING IN SPARK PLUG MALFUNCTIONS. PROBLEM HAS OCCURRED DURING ALL DRIVING CONDITIONS AS WELL AS WHILE BEING STATIONARY WITH VEHICLE RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914283October 6, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE IN JULY 2016 ON THE AIRBAG DEFECT. I HAVE TRIED HAVING THE VEHICLE SERVICED BUT HAVE NOT HAD ANY LUCK. SEVERAL CALLS HAVE BEEN MADE TO THE LOCAL DEALER AND THEY ARE STILL UNABLE TO REPAIR MY VEHICLE. IT HAS BEEN OVER 2 MONTHS (60 DAYS) SINCE I CONTACTED THE DEALER FOR A REPAIR APPOINTMENT. ALL OF THIS TIME I MUST AVOID HAVING ANY PASSENGERS RIDE IN THE FRONT PASSENGER SEAT UNTIL THE RECALL IS PERFORMED. I AM UNABLE TO USE MY VEHICLE TO TRANSPORT MY FAMILY ON TRIPS AND THEREFORE UNABLE TO USE IT FOR ITS INTENDED PURPOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913940October 5, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot